hello good video .. I have a grand cherokee 2014 this does not have gps .. I would like to put the car play .. is it necessary to change the stereo or not?

@Infotainment_nav

4 ай бұрын

Yes it would require to swap the stereo out.

Noticed on the video and on my updated unit that the Media tab selection still notes an SD Card even though the SD card is longer and there are 2 USB connections. Anything we can do about that?

@Infotainment_nav

6 ай бұрын

The USB media hub that is included in upgrade package will have two USB spots as well as the AUX port. The USB media hub is an essential component to Apple Carplay/Android auto functionality. The “Media” button on the touchscreen will access media sources such as: Disc (If Equipped), USB Device, AUX, Bluetooth, and SD Card (If Equipped) as long as the requested media is present. infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2014-2021-jeep-grand-cherokee-gps-navigation-8-4-4c-nav-uaq-radio-with-apple-carplay-android-auto/

Fully installed everything today. Android Auto and Apple Carplay are not coming up when I plug into the USB port. I do get the notification on my phone but the screen will not update. Checking again tomorrow as I'm hoping it just has to rest.

@Infotainment_nav

5 ай бұрын

Please reach out to our support team at 855-636-6287 Ext 1 or at support@infotainment.zohodesk.com They should be able to help get that working or get a replacement sent out.

You mention the 2015 also need the harness for the heated seats, but all the documents on the website states that’s only need for the 2014. Can you clarify?

@Infotainment_nav

5 ай бұрын

No you are correct. This is an older video. We figured it out for 15's and that only effects 14's now. We also updated the listing to include this up to 2022. infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2014-2021-jeep-grand-cherokee-gps-navigation-8-4-4c-nav-uaq-radio-with-apple-carplay-android-auto/

@adriandude85

5 ай бұрын

@@Infotainment_nav awesome thanks!

My 2015 Jeep GC head unit says “Vehicle Phone Requires service”. Will replacing this resolve that error message?

@Infotainment_nav

16 күн бұрын

Yes repairing the unit or replacing the unit with an upgraded unit would solve the issue that you are experiencing. Please feel free to reach out to our sales department to discuss the solutions that we have to offer. 1-855-636-6287 Ext: 2 or sales@infotainment.zohodesk.com

Tengo una grand Cherokee 2015 altitud , necesito arnés para los asientos de calefacción?

@Infotainment_nav

5 ай бұрын

No this is an older video. We figured it out for 15's so they do not need the additional harness. Only 2014's require that harness.

Do SRT performance pages stills work?

@Infotainment_nav

4 ай бұрын

This will retain the SRT pages.

I'm having trouble with turning the center console sideways at the 1:30 mark because my shifter knob isn't surrounded by the leather housing--mine is surrounded by a set of plastic accordion pieces that move along with the shifter but does not allow the center console to be turned sideways (would break the housing). Any ideas? I'm guessing others have probably run into this as well.

@Infotainment_nav

Ай бұрын

Hi there, So yes, I know what shifter you're referring to. Your shifter knob is elongated horizontally. On the left side of the shifter knob, there's a chrome ring and there's a little space right below the chrome. If you pull that chrome ring, the top half of the shifter knob will pop off (it's a bit snug, so you might have to pull a little hard, luckily it is really hard to break). Inside the shifter you'll see a screw that you need to remove, it's a Torx 30 size screw. Then you pull the plastic covering out of the shifter hole, and you should be left with a bar of metal. From there grab the back of the console (right at where your arm rest storage starts) and work your way around popping it out to the front of the dash.

@gregpacker7481

Ай бұрын

@@Infotainment_nav Yep, I found a video on youtube on how to remove the shifter and did exactly what you described.

Do you guys still by back the stock 8.4 screens?

@Infotainment_nav

2 ай бұрын

Yes we do. You can use the form on this link to get a quote. infotainment.com/infotainment-com-sell-your-stuff/

Do i need to plug my phone if i get this in order to run android auto for my 2015 grand cherokee limited or can it connect wirelessly. Also will the remote start still work?

@Infotainment_nav

10 күн бұрын

No this is a wired connection. Wireless did not come out until 2022 and we do not have a solution for it just yet. This upgrade will retain any existing features including remote start through the keyfob.

@gonzot2631

10 күн бұрын

@@Infotainment_nav i'll wait a little more then. Hopefully you guys can make it work wirelessly in the future. I would hate to plug my phone every time. Thanks for your response.

Hello, I'm stuck trying to disconnect this connecter at 2:35. Any tips?

@Infotainment_nav

6 ай бұрын

Please reach out to our tech support team and they will be able to help with installation and/or troubleshooting. You can reach them at 855-636-6287 Ext 1 or at support@infotainment.zohodesk.com

Unfortunately it doesn't work on my Jeep 2014 grand cherokee.. Purchased with an extra kit install . starts up first time and functions 100% 2nd time the radio does not start... ignition off and you see the Jeep loge for a while and away... no more response. Then OBD diagnosis and the following error codes come up at U0199-00 & U0200-00 both lost communication with the driver by module. Even the USB hub remains illuminated. I had contact several times and absolutely no good service it stops with no reaction any more ...at least took the radio out... €2550, lost to a non-working radio and very poor service from Infotainemt. It must be because it is in Europe that the service is so bad. ?

@Infotainment_nav

2 ай бұрын

Please contact our Customer Support team!

how can I get one

@Infotainment_nav

3 ай бұрын

Here is the link infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2014-2021-jeep-grand-cherokee-gps-navigation-8-4-4c-nav-uaq-radio-with-apple-carplay-android-auto/

2k for a radio whew!...

@Infotainment_nav

4 ай бұрын

We do not sell cheap equipment. We sell OEM quality equipment that is fully tested, pre-programmed and procured based on your Vin. There are plenty of companies that sell cheap products. We want to provide a part that we are able to guarantee works and will continue to work. We are confident enough in the product we sell that we are able to warranty it through installation and up to two years depending on your selection at check out. We feel our pricing is competitive as we are comparing our pieces to the cost of getting a new vehicle as opposed the cost of an aftermarket part whose quality is greatly inferior.

@JoshuaTruckin

Ай бұрын

Junk yard has the same plug and play for 300