The compassion and caring for the customer is practically nonexistent today. I miss so much the wonderful airline we were back then and how we took care of the pax.

What were the correct answers?!

The mother and her young daughter that were upset and afraid shouldn't be sitting in the exit row.

I thought the first agent had too much anxiety and was hurried.

Were the Piedmont employees in the video actors or actual Piedmont employees at the time?

@airpiedmont

Ай бұрын

They were employees. Very few actors were hired for this video.

@BrownBrother27

Ай бұрын

@@airpiedmont Copy. Thank you!