What a shame only4 comments and you did not answer one of them , it's not like you had hundreds disappointed was going to buy one
@winchmax16465 ай бұрын
Hi, thanks for your message and for pointing out these comments have been missed. As you said, we try very hard to offer the best customer service possible. I have replied to them all all now, with links to help other find the information needed. We are here to help, so please just let me know if you have any questions about Winchmax products, you can post here, or email us direct at [email protected] or call +44 (0) 1986 899 264 (Mon-Fri 9am-5pm GMT). Many thanks, Winchmax Customer Services
@-UmarKhan5 ай бұрын
Do you have a video for attaching the steel rope to winch
@makemaniachannel1354 Жыл бұрын
Hi, thanks for answering. Is the receiver box waterproof?
@winchmax1646 Жыл бұрын
Hi, thanks for your message. The receiver you see in this video is not water proof (splash proof yes, but must be protected from submersion/condensation). They are designed to be located in a winch control box to protect completely. Please let me know if you have any further questions. Many thanks, Winchmax
@robertking3908 Жыл бұрын
Hi does the wireless remote only work on one reciever or work with other recievers. Looks like my reciever is faulty but my controller work fine with the wander lead. Do I need buy controls and reciever or just reciever. A bit annoyed as the winch has only used twice but had it over a year now 🙄
@winchmax1646 Жыл бұрын
Hi, I am sure customer services has resolved this by now, but the transmitter is coded to the receiver (and cannot be recoded), so if the link is damaged or lost then you would need both receivers and transmitters I'm afraid. It is still best to get in touch with customer service to see what they can do (it is worth returning to Winchmax if you are in the UK, before replacing to see if they can repair the link).
@r.g.36882 жыл бұрын
My remote I just purchased will not work. Wish I had tried to wire it up sooner but let it set around in the box for a couple of weeks or so. Now need to see if I can return it.
@winchmax1646 Жыл бұрын
Hi, I am sure customer services has resolved this by now, but the above test is definitive, so it is always good to do this first as a base test before installing. If the product is faulty, they come with warranty and Winchmax will support you.
@tubemonks2 жыл бұрын
Terrific winch and excellent after sales service. I would definitely recommend this winch and they are very good value.
@leebarnard90903 жыл бұрын
My remote control has stopped working but the corded one works. The little light comes on on both remotes but nothing happens at the winch any ideas please
@winchmax1646 Жыл бұрын
Hi, I am sure customer services has resolved this by now, but the above test is definitive, so it is always good to do this first as a base test before installing. If the product is faulty, they come with warranty and Winchmax will support you.
@sXRider-ly2ol4 жыл бұрын
Can I see a video for the speed variations of the 2 speed winch please? Thanks
@winchmax16464 жыл бұрын
Hi Kieran, thanks for your question. I am afraid that we do not have a video of the 2 speed winch showing the change in speed between the 2 gears, but I have asked our media team to add this to the list - I agree it would be useful to see! Please let me know if you have any further questions. Many thanks, Winchmax Team.
@sXRider-ly2ol4 жыл бұрын
@@winchmax1646 thankyou, just want to see one before I bite the bullet and buy one 🤣 a sale rests on it ;)
@winchmax16464 жыл бұрын
@@sXRider-ly2ol Hi Kieran, thanks for your reply. You are welcome to buy and test yourself, if not completely satisfied you are welcome to return for a full refund. Hopefully this will help? Please let me know if you have any further questions. Many thanks, Winchmax Team
@sXRider-ly2ol4 жыл бұрын
@@winchmax1646 hi that is a possiblilty, dont want to be buying several winches to test out though :)
@winchmax16464 жыл бұрын
@@sXRider-ly2ol Hi Kieran, thanks for your reply, no problem at all, I just wanted to give you the option. Please let me know if you have any further questions. Many thanks, Winchmax Team
@russellphillips64614 жыл бұрын
excellent for a budget winch.....
@renatoklaricic12904 жыл бұрын
I have a winchmax two speed winch with Dyneema synthetic rope , so far my rope has been pulled out of this little holder twice, i made everything according to the Installation Guide. but rope simply get out of the small holder and then the winch rotates into empty and does not pull.no way to make that the rope is tightened and does not rotate on the drum.
@winchmax16464 жыл бұрын
Hi, Thanks for your message. I am sorry to hear that you are having a problem with your winch, I would be happy to help. This video shows just one of many methods to secure a synthetic rope to the drum of a winch, this method should enable the rope to grip the drum and prevent any follow through to the drum terminal. It is very important that this is done as tightly as possible and that the first 6 wraps are also tight, as it is the tightness of these wraps that creates the fright to allow the pull. It sounds like this may be the problem? It would also be good to add a cover to the rope to increase friction if you are really struggling with the above? It might be best to speak with you, please send a direct email to Winchmax ([email protected]) with your phone number and I would be happy to call you. Please call our office on 01986 899254 if you prefer to talk to us directly. Please let me know if you have any further questions. Many thanks,
@dubmmotors56984 жыл бұрын
i got a question about 13500 lbs winchmax ..easy pull on incline of 30 degrees stops after 25 seconds of pulling after 5 seconds works again..what can be a problem? i know can be wiring..
@winchmax16464 жыл бұрын
Hi, Thank you for your message. What you have described (intermittent function) in usually caused by voltage drop. This can be caused by a corroded terminal or more commonly by a bad earth. All 12v/24v winches need an earth direct to the battery (a chassis earth is not sufficient), this is always the first thing to check as its the number 1 installation error. Please let me know what you find and we can go from there. Perhaps give me a call when standing in front of the winch - 01986 899264, I would be happy to help. Thanks, Winchmax Team.
@dubmmotors56984 жыл бұрын
@@winchmax1646 thank you for answering ...and for support ...i was thinking to that but i didn't had time to move the earth lead from chassis to battery terminal...rest of all the winch is great runner...happy with wireless remotes ..never used leed one..
@winchmax16464 жыл бұрын
@@dubmmotors5698 Hi, No problem at all, happy to help. Please just let me know how you get on once you have re-positioned the negative to the battery - I am pretty sure this will solve the problem. Please let me know if you have any other questions. Thanks, Winchmax Team.
@dubmmotors56984 жыл бұрын
@@winchmax1646 i will reply for sure..thanks for support.....😉
@dubmmotors56984 жыл бұрын
@@winchmax1646 the main negative cable it's on battery already.. the small thin black cable it's on bottom of motor ...i had a switch isolator on positive cable to cut of power when i don't use the winch..i removed that as we'll .now i hate to winch to se how behave..
@tubemonks4 жыл бұрын
I used my Winchmax today to pull out a tree stump and it stopped working. It has hardly had any use. The solenoid clunks like its engaging and the spool free wheels OK but it won't run. I think I may have overloaded it and If I had what could the problem be? I would appreciate our opinon before I pull it apart.
@winchmax16464 жыл бұрын
Hi, thank you for your message. If you think you have overloaded the winch, or burnt out the motor, the best thing to do is bench test the motor. Please email Winchmax directly ([email protected]) and they can send instructions on how to do this. Please let me know if you have any further questions. Many thanks - Winchmax Team.
@tubemonks4 жыл бұрын
@@winchmax1646 Thanks for your reply. I'll do that thanks.
@winchmax16464 жыл бұрын
@@tubemonks No problem at all, happy to help. Thanks, Winchmax Team.
@JayKayCustomFab5 жыл бұрын
What are the differences between this model and the WMSL1350012VSYN??
@winchmax16464 жыл бұрын
Hi JK, The SL winch is one of Winchmax's newer designs, it is a much better looking winch, but has the same ability as the standard version. It also has a different wireless/cabled control system. Please see the listings on www.winchmax.co.uk to see all the differences. Please let me know if you have any further questions. Many thanks, Winchmax Team.
@redmanmr25 жыл бұрын
Quick question.why did you say it's for recovering vehicles from 3.5 to four tonnes when it's rated for over 6 tonne?
@winchmax16464 жыл бұрын
Hi John, thanks for your question. Most electric winches are rated to the 'maximum momentary pull' this is what the winch can pull on a test bench for a few seconds. As time increases and all the variables change, this decreases dramatically. The usual rule of thumb for electric winches is to times the weight of what you are pulling by 2 to give you the rating of the electric winch you need. Essentially this all comes down to motor duty cycle. Please note that hydraulic winches are rated differently as they have no duty cycle, they can pull the full rated amount every time. Please let me know if you have any further questions. Many thanks, Winchmax Team.
@daveynature57525 жыл бұрын
Nice
@Lifeafterlosspodcast5 жыл бұрын
Do you know if the winch max wireless remote can be used on any winch
@winchmax16465 ай бұрын
Very Late Reply Apologies - Yes, the Winchmax remote kits can be used to operate any winch solenoid (make sure you choose the correct voltage remote kit for your winch, as some are voltage specific). See here for remote kits: www.winchmax.co.uk/product-category/all-vehicle-winch-accessories-control-systems/
Greeting. I have an LR4 which weights around 3ton. Do you recommend such winch, and i am a foreigner and didn't see much reviews on winchmax company or the 13500 modle. Is considered a great winch for the bucks or do you recommend another.
@winchmax16465 ай бұрын
Very Late Reply Apologies - Yes, the Winchmax 13,500lb Winches are designed for 4x4 up to 3 Ton, so would be perfect for your application! We would not recommend another brand, but there are other winches in the range, please see our website link here: www.winchmax.co.uk/product-category/all-electric-winches-12v-electric-winches/
@rayrooney17 жыл бұрын
hi would u recommend winchmax over warrior?
@winchmax16465 ай бұрын
Very Late Reply Apologies - Yes, we would always recommend Winchmax Winches over any other manufacturer! There are some great winch manufacturers out there though, so please have a look around and see what others say!
@diyguy4977 жыл бұрын
would you recommend the winchmax heard mixed reviews
@vaughancameron81559 жыл бұрын
Hi. Can you tell me how to connect an X9 Superwinch to a Winchmax Solenoid? I just need to know what wires off the winch motor go to which terminals on the load side of the soleniod, I have been informed that they are compatible. I can't find a schematic anywhere. Also, I'm using a Superwinch wireless remote setup as the Winchmax receiver didn't seem to match up with the number of wires. Cheers
@winchmax16465 ай бұрын
Very Late Reply Apologies - Please see below listing for one of our solenoids (this one is 12V) where we include a user guide in the 'downloads' tab. This user guide has a full technical drawing showing how to connect to a 2 terminal motor or a 4 terminal motor: www.winchmax.co.uk/product/wmsol12v/
Пікірлер
What a shame only4 comments and you did not answer one of them , it's not like you had hundreds disappointed was going to buy one
Hi, thanks for your message and for pointing out these comments have been missed. As you said, we try very hard to offer the best customer service possible. I have replied to them all all now, with links to help other find the information needed. We are here to help, so please just let me know if you have any questions about Winchmax products, you can post here, or email us direct at [email protected] or call +44 (0) 1986 899 264 (Mon-Fri 9am-5pm GMT). Many thanks, Winchmax Customer Services
Do you have a video for attaching the steel rope to winch
Hi, thanks for answering. Is the receiver box waterproof?
Hi, thanks for your message. The receiver you see in this video is not water proof (splash proof yes, but must be protected from submersion/condensation). They are designed to be located in a winch control box to protect completely. Please let me know if you have any further questions. Many thanks, Winchmax
Hi does the wireless remote only work on one reciever or work with other recievers. Looks like my reciever is faulty but my controller work fine with the wander lead. Do I need buy controls and reciever or just reciever. A bit annoyed as the winch has only used twice but had it over a year now 🙄
Hi, I am sure customer services has resolved this by now, but the transmitter is coded to the receiver (and cannot be recoded), so if the link is damaged or lost then you would need both receivers and transmitters I'm afraid. It is still best to get in touch with customer service to see what they can do (it is worth returning to Winchmax if you are in the UK, before replacing to see if they can repair the link).
My remote I just purchased will not work. Wish I had tried to wire it up sooner but let it set around in the box for a couple of weeks or so. Now need to see if I can return it.
Hi, I am sure customer services has resolved this by now, but the above test is definitive, so it is always good to do this first as a base test before installing. If the product is faulty, they come with warranty and Winchmax will support you.
Terrific winch and excellent after sales service. I would definitely recommend this winch and they are very good value.
My remote control has stopped working but the corded one works. The little light comes on on both remotes but nothing happens at the winch any ideas please
Hi, I am sure customer services has resolved this by now, but the above test is definitive, so it is always good to do this first as a base test before installing. If the product is faulty, they come with warranty and Winchmax will support you.
Can I see a video for the speed variations of the 2 speed winch please? Thanks
Hi Kieran, thanks for your question. I am afraid that we do not have a video of the 2 speed winch showing the change in speed between the 2 gears, but I have asked our media team to add this to the list - I agree it would be useful to see! Please let me know if you have any further questions. Many thanks, Winchmax Team.
@@winchmax1646 thankyou, just want to see one before I bite the bullet and buy one 🤣 a sale rests on it ;)
@@sXRider-ly2ol Hi Kieran, thanks for your reply. You are welcome to buy and test yourself, if not completely satisfied you are welcome to return for a full refund. Hopefully this will help? Please let me know if you have any further questions. Many thanks, Winchmax Team
@@winchmax1646 hi that is a possiblilty, dont want to be buying several winches to test out though :)
@@sXRider-ly2ol Hi Kieran, thanks for your reply, no problem at all, I just wanted to give you the option. Please let me know if you have any further questions. Many thanks, Winchmax Team
excellent for a budget winch.....
I have a winchmax two speed winch with Dyneema synthetic rope , so far my rope has been pulled out of this little holder twice, i made everything according to the Installation Guide. but rope simply get out of the small holder and then the winch rotates into empty and does not pull.no way to make that the rope is tightened and does not rotate on the drum.
Hi, Thanks for your message. I am sorry to hear that you are having a problem with your winch, I would be happy to help. This video shows just one of many methods to secure a synthetic rope to the drum of a winch, this method should enable the rope to grip the drum and prevent any follow through to the drum terminal. It is very important that this is done as tightly as possible and that the first 6 wraps are also tight, as it is the tightness of these wraps that creates the fright to allow the pull. It sounds like this may be the problem? It would also be good to add a cover to the rope to increase friction if you are really struggling with the above? It might be best to speak with you, please send a direct email to Winchmax ([email protected]) with your phone number and I would be happy to call you. Please call our office on 01986 899254 if you prefer to talk to us directly. Please let me know if you have any further questions. Many thanks,
i got a question about 13500 lbs winchmax ..easy pull on incline of 30 degrees stops after 25 seconds of pulling after 5 seconds works again..what can be a problem? i know can be wiring..
Hi, Thank you for your message. What you have described (intermittent function) in usually caused by voltage drop. This can be caused by a corroded terminal or more commonly by a bad earth. All 12v/24v winches need an earth direct to the battery (a chassis earth is not sufficient), this is always the first thing to check as its the number 1 installation error. Please let me know what you find and we can go from there. Perhaps give me a call when standing in front of the winch - 01986 899264, I would be happy to help. Thanks, Winchmax Team.
@@winchmax1646 thank you for answering ...and for support ...i was thinking to that but i didn't had time to move the earth lead from chassis to battery terminal...rest of all the winch is great runner...happy with wireless remotes ..never used leed one..
@@dubmmotors5698 Hi, No problem at all, happy to help. Please just let me know how you get on once you have re-positioned the negative to the battery - I am pretty sure this will solve the problem. Please let me know if you have any other questions. Thanks, Winchmax Team.
@@winchmax1646 i will reply for sure..thanks for support.....😉
@@winchmax1646 the main negative cable it's on battery already.. the small thin black cable it's on bottom of motor ...i had a switch isolator on positive cable to cut of power when i don't use the winch..i removed that as we'll .now i hate to winch to se how behave..
I used my Winchmax today to pull out a tree stump and it stopped working. It has hardly had any use. The solenoid clunks like its engaging and the spool free wheels OK but it won't run. I think I may have overloaded it and If I had what could the problem be? I would appreciate our opinon before I pull it apart.
Hi, thank you for your message. If you think you have overloaded the winch, or burnt out the motor, the best thing to do is bench test the motor. Please email Winchmax directly ([email protected]) and they can send instructions on how to do this. Please let me know if you have any further questions. Many thanks - Winchmax Team.
@@winchmax1646 Thanks for your reply. I'll do that thanks.
@@tubemonks No problem at all, happy to help. Thanks, Winchmax Team.
What are the differences between this model and the WMSL1350012VSYN??
Hi JK, The SL winch is one of Winchmax's newer designs, it is a much better looking winch, but has the same ability as the standard version. It also has a different wireless/cabled control system. Please see the listings on www.winchmax.co.uk to see all the differences. Please let me know if you have any further questions. Many thanks, Winchmax Team.
Quick question.why did you say it's for recovering vehicles from 3.5 to four tonnes when it's rated for over 6 tonne?
Hi John, thanks for your question. Most electric winches are rated to the 'maximum momentary pull' this is what the winch can pull on a test bench for a few seconds. As time increases and all the variables change, this decreases dramatically. The usual rule of thumb for electric winches is to times the weight of what you are pulling by 2 to give you the rating of the electric winch you need. Essentially this all comes down to motor duty cycle. Please note that hydraulic winches are rated differently as they have no duty cycle, they can pull the full rated amount every time. Please let me know if you have any further questions. Many thanks, Winchmax Team.
Nice
Do you know if the winch max wireless remote can be used on any winch
Very Late Reply Apologies - Yes, the Winchmax remote kits can be used to operate any winch solenoid (make sure you choose the correct voltage remote kit for your winch, as some are voltage specific). See here for remote kits: www.winchmax.co.uk/product-category/all-vehicle-winch-accessories-control-systems/
🇮🇹 fantastico 😃 il mio prossimo acquisto 👍🏼 colore arancione 🦈 🇮🇹🦈🇮🇹
Greeting. I have an LR4 which weights around 3ton. Do you recommend such winch, and i am a foreigner and didn't see much reviews on winchmax company or the 13500 modle. Is considered a great winch for the bucks or do you recommend another.
Very Late Reply Apologies - Yes, the Winchmax 13,500lb Winches are designed for 4x4 up to 3 Ton, so would be perfect for your application! We would not recommend another brand, but there are other winches in the range, please see our website link here: www.winchmax.co.uk/product-category/all-electric-winches-12v-electric-winches/
hi would u recommend winchmax over warrior?
Very Late Reply Apologies - Yes, we would always recommend Winchmax Winches over any other manufacturer! There are some great winch manufacturers out there though, so please have a look around and see what others say!
would you recommend the winchmax heard mixed reviews
Hi. Can you tell me how to connect an X9 Superwinch to a Winchmax Solenoid? I just need to know what wires off the winch motor go to which terminals on the load side of the soleniod, I have been informed that they are compatible. I can't find a schematic anywhere. Also, I'm using a Superwinch wireless remote setup as the Winchmax receiver didn't seem to match up with the number of wires. Cheers
Very Late Reply Apologies - Please see below listing for one of our solenoids (this one is 12V) where we include a user guide in the 'downloads' tab. This user guide has a full technical drawing showing how to connect to a 2 terminal motor or a 4 terminal motor: www.winchmax.co.uk/product/wmsol12v/