It doesn't hold a change and no place to find a replacement battery
@teslongusa4 күн бұрын
Please contact our customer service department if you are having an issue with your battery - 877.899.8809 or [email protected]
@mamiz6923 күн бұрын
My NTG100 came without the lock ring and I can't get them as spare. Can you please indicate the thread pitch for it, so I can just find some workaround solution? Many thanks in advance!
@teslongusa23 күн бұрын
Our customer service people have your info and will be in contact with you. Lock rings are out of stock right now but your NTG100 should have come with one. We will find one to send you in our warehouse. We know you are in Italy but we can just mail this to you in a regular letter, lock rings are very small.
@mamiz6923 күн бұрын
That would be really great and so kind of you! Many thanks!
@mamiz6916 күн бұрын
Just an update for everyone who could read: I just received from Teslong Customer Support the lock ring, delivered at my door, in Italy, totally FoC. Great Company and outstanding Support! One more reason to choose and buy this great product! Thank you very much!
@toddparsons2980Ай бұрын
Thanks 👍
@toddparsons2980Ай бұрын
👍
@motov8-garage8322 ай бұрын
Do both the duel camera version and the single have a 2.0 megapixel camera? On Amazon it says 1.0 megapixel for the duel cameras version?
@teslongusa2 ай бұрын
You are correct, the single camera model is 2.0MP and the dual-camera model are 1.0MP, or 1080px vs 720px.
@motov8-garage8322 ай бұрын
@@teslongusa Thank you, I thought so. I ordered the single Camera version on amazon from you guy's. I do appreciate that you answered my question on here👍fairly quick also, That's some good customer service.
@adrianbuckley89223 ай бұрын
I just received my rigid borescope but the ringlight doesn't work???? All instructions followed correctly? Any advice please
@teslongusa3 ай бұрын
If you are still having issues with your borescope, please contact our customer service department - 877.899.8809 or [email protected] - and they can troubleshoot the problem or get you a replacement asap.
@ariful-islam20233 ай бұрын
Hey dear, how are you? I saw your KZread channel. You make very nice videos. But do you know why your video is not going viral even that.
@user-rn1hx4yc8q4 ай бұрын
Not a choice on the app for a usb enoscope ntg100
@teslongusa4 ай бұрын
Are you trying to use the NTG100 with an iPhone? The iPhone app does not have a choice for the USB NTG100 because iPhone are not USB compatible. If you want to use the NTG100 with an iPhone you need the WF150 WiFi adaptor, which costs $50. You can watch how to use that here: kzread.info/dash/bejne/oIaJsbaylKizf5c.html
@user-rn1hx4yc8q4 ай бұрын
@@teslongusa HOW IS IT SUPPOSE TO WORK ON PC THEN?
@teslongusa3 ай бұрын
The process is covered here - kzread.info/dash/bejne/i2qNk8anXbS3p7Q.htmlsi=_xgcvtDywAkRVBDi&t=77 - but basically you use the USB-A cable, plug it into your PC, and open the program called Camera - if your PC has a webcam you will have to switch the cameras as shown in the video.@@user-rn1hx4yc8q
@wtucker47734 ай бұрын
The owner’s manual says the ring led light is adjustable, it just does not tell one how to adjust it. Manuals written by people who know how the thing works and assume everyone else know what they know
@teslongusa4 ай бұрын
That is one reason we put together these videos - to give our customers more details! Find out how to adjust the LED ring light here: kzread.info/dash/bejne/ZYVh09yEiqedYaw.htmlsi=1mcBPdheJXO3tftA&t=170
@wtucker47734 ай бұрын
Day late and a dollar if one doesn’t adjust for inflation, but thanks@@teslongusa
@CCNIRVANA4 ай бұрын
Sadly does not work. Screen stays black.
@teslongusa4 ай бұрын
Contact our customer service representatives and they can help you out - 877.899.8809 or [email protected]
@amac4170Ай бұрын
Same here, not much help in users manual for black screen issue.
@teslongusaАй бұрын
@@amac4170 What device is the borescope plugged into? Android, PC, or Mac?
@amac4170Ай бұрын
@@teslongusa android cell phone.
@teslongusaАй бұрын
@@amac4170 Contact our customer service representatives and they can help you out - 877.899.8809
@sahmadi10005 ай бұрын
When your mirror breaks, you can't find any for sale. I called Teslong for a Kit and they don't have it. I am going to send mine back.
@teslongusa5 ай бұрын
The 5-mirror pack for NTG200h is en route to our US warehouse as of 12/14 - hopefully we receive them in a week or 2. I apologize for the inconvenience.
@dieterdolezal83175 ай бұрын
@teslongsusa when will the 200H be available again?
@teslongusa5 ай бұрын
They shipped a week ago, so either this week or next, keep your eyes on our social channels, there should be an announcement.
@greatdane33436 ай бұрын
Very clear and informative video 👍
@Rick-kf6gu6 ай бұрын
It comes with three lenses which of the lens do you use for 243 6.5 or 30cal. The three look to be different sizes one's got a red circle on the end.
@teslongusa6 ай бұрын
The NTG100/H/P comes with a 3-pack of mirrors. The mirrors are all 0.20 in diameter - designed to fit in 0.22, and larger, barrels. The mirror with the red ring has a slightly different angle to it, this is to help reduce glare. If you are experiencing glare in your view try the red ring mirror. If you want caliber-specific mirrors then you should get the 5-mirror pack available on our website as it is designed to fit 0.22, 0.24, 0.30, 0.38, & 0.40 caliber, or larger, barrels. It's only $20 and is a very popular accessory with our borescopes. If you buy the NTG200H, NTG450, or NTG500 model borescopes they will already include a 5-mirror pack. teslong.com/collections/parts-and-accessories/products/different-size-side-view-mirrors-for-ntg100-series-rifle-borescope-0-2inch-and-larger
@onpsxmember7 ай бұрын
Can the 2500mAh battery be changed? I'm looking for a stand alone version but it won't be used that often. In case the battery is flat and warranty has expired is it doable? If you're innovating current models atm, maybe add the option to attach a powerbank or wall outlet without having the need of an internal battery.
@teslongusa7 ай бұрын
No, the battery is not user serviceable, but if it dies within the 1 year warranty period we will give you a new monitor basically. The MS450 will work will work while it charges so you can use it while it's plugged into a wall charger or a USB powerbank.
@onpsxmember7 ай бұрын
@@teslongusa Thanks for the reply! It'll arrive this afternoon.
@slatsgrobneck75155 ай бұрын
@@teslongusa And what if it dies after 1 year? Which it will. That is why I didn't buy the monitor version.
@fairleighlansing21218 ай бұрын
😜 Promo_SM
@johncaelles91438 ай бұрын
Will this work with your Wifi adapter? So I can use the borescope with the larger screen on my iPad?
@teslongusa8 ай бұрын
Yes, get the WF150 wifi adapter and it will work. The NTG200H comes with 2 cables giving you connectivity options - use the cable that ends in a USB-A to plug into the WiFI adapter and you're set!
@DARc_698 ай бұрын
I have the same device and both Android and iOS application suffers with "choppy" video streaming which looks like every 2-3 sec streaming is stopped for a while and than continues but some video frames are skipped when transmission is paused. It looks more Wi-Fi transmitter issue as I have tested different applications on two mobile systems and there is no difference. BTW: tested another Wi-Fi unit with... SAME results :( Apart from this flow the product seams to be useful.
@teslongusa8 ай бұрын
That does not sound right, I ran your comment by our customer service experts and they said they would need to do some testing to know exactly where the problem is but you definitely have a problem. Please call or email our customer service experts to figure out the issue and get it fixed. 877.899.8809 [email protected]
@ahmedsadeeq749 ай бұрын
Excellent budget scope for .22lr/.22wmr/17hmr
@teslongusa9 ай бұрын
Our scopes fit down to .22 caliber. They measure about 0.196 so in theory they should fit 0.20 but we cannot recommend that because any sort of obstruction or buildup in the barrel could cause the probe to get stuck. We know there is demand from the 0.17 shooters for a smaller scope and we are working on it, but it's not currently available. Thanks for the input!
@nobody-xt9fn Жыл бұрын
Hey I have two questions 1. Do you have to have a SD card to use? And 2. Can you charge it using a cube?
@teslongusa Жыл бұрын
The TTS260 comes with a 16GB micro SD card - plenty of storage for lots of thermal photos. I'm not sure what you mean by a "cube"? It charges via 5V USB-C so you can charge it from a PC, a wall wort, many power strips, numerous portable battery storage devices and even many cars have USB power out.
@nobody-xt9fn Жыл бұрын
@Teslong USA but can I use it if I do not want to take photos?
@nobody-xt9fn Жыл бұрын
@@teslongusa and can you use it offline
@teslongusa Жыл бұрын
You can use the monocular without taking photos yes.
@teslongusa Жыл бұрын
Yes, just turn it on and look through it to see the thermal view.
@tdjohnsky Жыл бұрын
I bought this and I am throughly pleased with it. It is absolutely amazing.
@teslongusa Жыл бұрын
Thanks, that's always great to hear!
@roberthancock7055 Жыл бұрын
will this fit a 204 Ruger barrel?
@teslongusa Жыл бұрын
I wouldn't recommend it. In theory it should because our probes usually measure about 0.196 dia., however because of tolerance stack up over the length of the barrel and the potential for there being carbon or lead build up in the barrel, I don't recommend it. The fit will be tight and it will get tighter the farther you go, the last thing we want is for it to get stuck in there. We do have a 0.15" (3.9mm) probe that will fit, but it does not have the side-view option, at least yet - so it will only look forward. We are working on that for all the 0.17 and 0.20 caliber fans out there, but it isn't ready yet.
@roberthancock7055 Жыл бұрын
will this fit a 204 Ruger barrel?
@teslongusa Жыл бұрын
I wouldn't recommend it. In theory it should because our probes usually measure about 0.196 dia., however because of tolerance stack up over the length of the barrel and the potential for there being carbon or lead build up in the barrel, I don't recommend it. The fit will be tight and it will get tighter the farther you go, the last thing we want is for it to get stuck in there. We do have a 0.15" (3.9mm) probe that will fit, but it does not have the side-view option, at least yet - so it will only look forward. We are working on that for all the 0.17 and 0.20 caliber fans out there, but it isn't ready yet.
@TheTylerWhit Жыл бұрын
Work well
@tomvarcoe3100 Жыл бұрын
Looks a nice piece of kit. Is there stockist for it in the uk 🇬🇧
@teslongusa Жыл бұрын
You can buy it from Teslong.com or B&H - they can ship!
@texas_rob_4965 Жыл бұрын
The Road Rash music makes this device even more appealing.
Пікірлер
It doesn't hold a change and no place to find a replacement battery
Please contact our customer service department if you are having an issue with your battery - 877.899.8809 or [email protected]
My NTG100 came without the lock ring and I can't get them as spare. Can you please indicate the thread pitch for it, so I can just find some workaround solution? Many thanks in advance!
Our customer service people have your info and will be in contact with you. Lock rings are out of stock right now but your NTG100 should have come with one. We will find one to send you in our warehouse. We know you are in Italy but we can just mail this to you in a regular letter, lock rings are very small.
That would be really great and so kind of you! Many thanks!
Just an update for everyone who could read: I just received from Teslong Customer Support the lock ring, delivered at my door, in Italy, totally FoC. Great Company and outstanding Support! One more reason to choose and buy this great product! Thank you very much!
Thanks 👍
👍
Do both the duel camera version and the single have a 2.0 megapixel camera? On Amazon it says 1.0 megapixel for the duel cameras version?
You are correct, the single camera model is 2.0MP and the dual-camera model are 1.0MP, or 1080px vs 720px.
@@teslongusa Thank you, I thought so. I ordered the single Camera version on amazon from you guy's. I do appreciate that you answered my question on here👍fairly quick also, That's some good customer service.
I just received my rigid borescope but the ringlight doesn't work???? All instructions followed correctly? Any advice please
If you are still having issues with your borescope, please contact our customer service department - 877.899.8809 or [email protected] - and they can troubleshoot the problem or get you a replacement asap.
Hey dear, how are you? I saw your KZread channel. You make very nice videos. But do you know why your video is not going viral even that.
Not a choice on the app for a usb enoscope ntg100
Are you trying to use the NTG100 with an iPhone? The iPhone app does not have a choice for the USB NTG100 because iPhone are not USB compatible. If you want to use the NTG100 with an iPhone you need the WF150 WiFi adaptor, which costs $50. You can watch how to use that here: kzread.info/dash/bejne/oIaJsbaylKizf5c.html
@@teslongusa HOW IS IT SUPPOSE TO WORK ON PC THEN?
The process is covered here - kzread.info/dash/bejne/i2qNk8anXbS3p7Q.htmlsi=_xgcvtDywAkRVBDi&t=77 - but basically you use the USB-A cable, plug it into your PC, and open the program called Camera - if your PC has a webcam you will have to switch the cameras as shown in the video.@@user-rn1hx4yc8q
The owner’s manual says the ring led light is adjustable, it just does not tell one how to adjust it. Manuals written by people who know how the thing works and assume everyone else know what they know
That is one reason we put together these videos - to give our customers more details! Find out how to adjust the LED ring light here: kzread.info/dash/bejne/ZYVh09yEiqedYaw.htmlsi=1mcBPdheJXO3tftA&t=170
Day late and a dollar if one doesn’t adjust for inflation, but thanks@@teslongusa
Sadly does not work. Screen stays black.
Contact our customer service representatives and they can help you out - 877.899.8809 or [email protected]
Same here, not much help in users manual for black screen issue.
@@amac4170 What device is the borescope plugged into? Android, PC, or Mac?
@@teslongusa android cell phone.
@@amac4170 Contact our customer service representatives and they can help you out - 877.899.8809
When your mirror breaks, you can't find any for sale. I called Teslong for a Kit and they don't have it. I am going to send mine back.
The 5-mirror pack for NTG200h is en route to our US warehouse as of 12/14 - hopefully we receive them in a week or 2. I apologize for the inconvenience.
@teslongsusa when will the 200H be available again?
They shipped a week ago, so either this week or next, keep your eyes on our social channels, there should be an announcement.
Very clear and informative video 👍
It comes with three lenses which of the lens do you use for 243 6.5 or 30cal. The three look to be different sizes one's got a red circle on the end.
The NTG100/H/P comes with a 3-pack of mirrors. The mirrors are all 0.20 in diameter - designed to fit in 0.22, and larger, barrels. The mirror with the red ring has a slightly different angle to it, this is to help reduce glare. If you are experiencing glare in your view try the red ring mirror. If you want caliber-specific mirrors then you should get the 5-mirror pack available on our website as it is designed to fit 0.22, 0.24, 0.30, 0.38, & 0.40 caliber, or larger, barrels. It's only $20 and is a very popular accessory with our borescopes. If you buy the NTG200H, NTG450, or NTG500 model borescopes they will already include a 5-mirror pack. teslong.com/collections/parts-and-accessories/products/different-size-side-view-mirrors-for-ntg100-series-rifle-borescope-0-2inch-and-larger
Can the 2500mAh battery be changed? I'm looking for a stand alone version but it won't be used that often. In case the battery is flat and warranty has expired is it doable? If you're innovating current models atm, maybe add the option to attach a powerbank or wall outlet without having the need of an internal battery.
No, the battery is not user serviceable, but if it dies within the 1 year warranty period we will give you a new monitor basically. The MS450 will work will work while it charges so you can use it while it's plugged into a wall charger or a USB powerbank.
@@teslongusa Thanks for the reply! It'll arrive this afternoon.
@@teslongusa And what if it dies after 1 year? Which it will. That is why I didn't buy the monitor version.
😜 Promo_SM
Will this work with your Wifi adapter? So I can use the borescope with the larger screen on my iPad?
Yes, get the WF150 wifi adapter and it will work. The NTG200H comes with 2 cables giving you connectivity options - use the cable that ends in a USB-A to plug into the WiFI adapter and you're set!
I have the same device and both Android and iOS application suffers with "choppy" video streaming which looks like every 2-3 sec streaming is stopped for a while and than continues but some video frames are skipped when transmission is paused. It looks more Wi-Fi transmitter issue as I have tested different applications on two mobile systems and there is no difference. BTW: tested another Wi-Fi unit with... SAME results :( Apart from this flow the product seams to be useful.
That does not sound right, I ran your comment by our customer service experts and they said they would need to do some testing to know exactly where the problem is but you definitely have a problem. Please call or email our customer service experts to figure out the issue and get it fixed. 877.899.8809 [email protected]
Excellent budget scope for .22lr/.22wmr/17hmr
Our scopes fit down to .22 caliber. They measure about 0.196 so in theory they should fit 0.20 but we cannot recommend that because any sort of obstruction or buildup in the barrel could cause the probe to get stuck. We know there is demand from the 0.17 shooters for a smaller scope and we are working on it, but it's not currently available. Thanks for the input!
Hey I have two questions 1. Do you have to have a SD card to use? And 2. Can you charge it using a cube?
The TTS260 comes with a 16GB micro SD card - plenty of storage for lots of thermal photos. I'm not sure what you mean by a "cube"? It charges via 5V USB-C so you can charge it from a PC, a wall wort, many power strips, numerous portable battery storage devices and even many cars have USB power out.
@Teslong USA but can I use it if I do not want to take photos?
@@teslongusa and can you use it offline
You can use the monocular without taking photos yes.
Yes, just turn it on and look through it to see the thermal view.
I bought this and I am throughly pleased with it. It is absolutely amazing.
Thanks, that's always great to hear!
will this fit a 204 Ruger barrel?
I wouldn't recommend it. In theory it should because our probes usually measure about 0.196 dia., however because of tolerance stack up over the length of the barrel and the potential for there being carbon or lead build up in the barrel, I don't recommend it. The fit will be tight and it will get tighter the farther you go, the last thing we want is for it to get stuck in there. We do have a 0.15" (3.9mm) probe that will fit, but it does not have the side-view option, at least yet - so it will only look forward. We are working on that for all the 0.17 and 0.20 caliber fans out there, but it isn't ready yet.
will this fit a 204 Ruger barrel?
I wouldn't recommend it. In theory it should because our probes usually measure about 0.196 dia., however because of tolerance stack up over the length of the barrel and the potential for there being carbon or lead build up in the barrel, I don't recommend it. The fit will be tight and it will get tighter the farther you go, the last thing we want is for it to get stuck in there. We do have a 0.15" (3.9mm) probe that will fit, but it does not have the side-view option, at least yet - so it will only look forward. We are working on that for all the 0.17 and 0.20 caliber fans out there, but it isn't ready yet.
Work well
Looks a nice piece of kit. Is there stockist for it in the uk 🇬🇧
You can buy it from Teslong.com or B&H - they can ship!
The Road Rash music makes this device even more appealing.
Ｐｒⓞм𝕠𝕤𝐌
0:47 ... Gnarly
gp7gg vyn.fyi