Hotwire Heating is one of Australia's leading providers of Under floor Heating and Heated Towel Rails.
In turn, our partners are all the leading companies in their fields. Beaumont Tiles, Bunnings, Lawrence and Hanson, Middy's, O'Brien Electrical to name a few.
No matter what your requirement we can help you. On this channel, you will find instructional videos and information on everything we do. If you are looking for something that is not there, let us know and we will do it for you.
Пікірлер
Can you change from fahrenheit to Celsius?
Hi @joshuahack3231! Switching from Fahrenheit to Celsius is easy! Simply follow the video above to access the Menu and go to Program 7 to change the temperature format from F to C. Thanks!
How do you simply turn it on?!?!?!
I have this exact device. Resetting doesn’t fix issue with thermostat.My floor thermostat is reading the wrong temperature (42 degrees despite floor absolutely freezing). I followed instructions to reset but it still thinks the floor is 42 degrees, I’ve also tried calibrate the floor thermostat but it’s only letting me bring it down by 5 degrees and it now reads 38 degrees which still won’t let me turn heating on. I’ve also realised how limited the amount of information provided by this company is online. I have two of these devices and neither will connect to the app either 😂. I have messaged customer services via the app let’s see if anyone gets back to me.
Hi Phuku! We're so sorry to hear of your experience with our WiFi thermostats. Please email us at [email protected] or call us at 1300 468 947 so we can assist you with the next steps. Thank you!
My app doesn’t find the device and it won’t let me pair it either.
Hi Phuku! Please chat or call us so we can assist you further. Thanks!
You don’t mention what the app is called ???
Hi @PHUKU! The app is called Warmme. Please chat or email us if you need further assistance. Thanks!
Can this thermostat be managed by smartlife app? I saw one of your earlier videos showing smartlife app being used, but didn't realise models have changed. I tried using smartlife following that video, but it wasn't able to find the thermostats. So now I have two thermostats for which I have to use a different app from my other appliances, and that app shows your password every time you start it. Much worse app than smartlife in my opinion.
I was really pleased to find this video as I needed to reset this exact thermostat 😁😁
🌺 *promosm*
How far off the wall does it protrude?
Sorry we missed your question! It's 18mm
@@HotwireHeatingAu thanks, could you consider putting side view details on your website for your faceplate?
Does the 'flame' image appear when the floor is heating up (when the floor is programmed with different turn on and turn off times times), or does the 'flame' only light up when manually turning the floor on?
The flame will show when the floor is heating. So as it cycles on and off to maintain the temp the flame will go on and off.
Hi can the wiring go straight on the wooden subfloor
Sure can
P r o m o S M
Thanks so much for this. I’ve hated this thermostat since it was installed. Too fussy and complicated. But this explanation was excellent and I think I have it going properly now. First time in the years since installation that I haven’t given up in complete frustration with trying to get the thing working. I just wanted something simple that I could easily turn on and off, no confusing programming, but this video was perfect as I stood in front of the thermostat watching the video and followed the instructions. Loved the warm bathroom floor in a cold winter central tablelands.
Does this allow for both under floor and towel rail heating dual function?
Hi Tom. This model doesn't but we have one on the way that will. If you use our towel rails the timer is built in to the rail so you don't actually need a timer at all.
@@HotwireHeatingAu unfortunately not using your rails… but id love to be able control mine. I currently have a dual thermostat but looking to upgrade to dual wifi. Im definitely keen for your release! Ill wait!
Hi Tom, This product is now available. If you would like to contact our office we can help you out
This video has been updated and you can find the new version here, kzread.info/dash/bejne/nIRomMdxptGwkdo.html
Yeah fine if you have that exact thermostat. Thumbs down.
Hi Stomp. This video is for that exact thermostat. If you have a different model we have other videos. Which model do you have?
What is the cost of running this unit we have it in bathroom and kitchen area too scared to turn ondue to power bill but bathroom is freezing
Hi, we can't really comment without knowing a little more. Generally floor heating approximately is 2c per M2 per hour. If you can email our office we can provide some more accurate info.
p̶r̶o̶m̶o̶s̶m̶
Great vid guys. Exactly what I needed.
Installed by an electrical contractor or wired by an electrical contractor? Seems you can do all the labor yourself and then the electrical contractor can just come and confirm everything you have done and wore it to electricity, no?
The law is different in the various states of Australia, however to our understanding an electrical contractor is required for all parts of the installation. It may be best to check with your local Electrician.
My Glass thermostat is not as responsive to touch as this one. It worked fine through last winter when it was installed. Switched off over summer. Now it doesn't work. It has a HI where the temp. is displayed. Reset doesn't work. Any suggestions?
Hi Stan, "Hi" means there is an issue with the Floor Probe. If you change it to Air Sensing it should work fine. If you are not sure please contact our office.
Please tell me how to un lock
Hi Andrea, Just press and hold in the top left hand corner of the screen.
How do I set it to 12 hour time?
Hi Jack, sorry we missed this question. 1) Press power and turn it off. 2) Press Menu 3) Press next until Menu 8 is displayed. Then press the up arrow to select the different time options. 4) Press Done and turn it back on.
Como conectarlo a wifi?
So in the instructions to reset it says to press and hold the "off" button for 5 seconds. There is no selectable "off" button, just mode, time, schdl, power.
A fantastic initiative during these difficult times. Well done Hotwire.
Thank you kindly!
Well done Luke, loving your work. Keep it up.
Thanks guys
Beautiful video! I`m interesting with installing the same on my ensuite bathroom. It`s 1,8 x 1.8 m (may be I have to exclude an under toilet pan area). However... it has a trap at the centre of the floor, so... no self leveling mixtures can be used... It needs for a slightly sloped to the centre screed. Is this set suitable for such floor configuration, please? Thank you.
Hi Alexander. You can still use Floor Leveller. A good installer will able to ensure it does not compromise your drain. The other option would be to use our In Screed Heating which is very similar but is installed under the screed. Feel free to call our office on 1300 HOTWIRE and we can help you out.
How do you set the time?
Hi Dominic, Just touch the time. It will start flashing and then press the up or down arrows.
Nice video, Luke!