My Pet Command specializes in Pet Training, Containment and Grooming As dog owners ourselves, we share in the unique and special relationship each one of us has with our dogs and pets, but we also have faced the same challenges dog owners experience with obedience and training.
We specialize in providing high-quality and effective dog training products. Our Dog Remote Trainers, Anti-bark Solutions, Dog Containment Systems and Pet Grooming are specially designed to help create, build, and maintain a healthy partnership between you and your pet.
Every product is designed and tested with the utmost care for your pet’s safety. A stronger relationship between you and your pet is our goal !
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hello does the app have to be open and active for the fence to work or just the collar transmitter on?
The APP is only used for setup and Test of the Fence. You connect the collar to the APP with Bluetooth when your collar is close to your smartphone. Once you have setup the fence on your APP, you select finish and that will download the fence to the collar and the collar has its own memory and does not need that APP to work. The Collar works independent of the APP on its own and you do not need to be connected to the Collar via Bluetooth and this is not a real time tracking collar so when you are not with your dog you wont see where your dog is but the collar will keep your dog contained on its own once the dog is trained. Hope that makes sense and feel free to reach out to our technical support line on 888 686 6495 for any further clarification or help
How do you set to automatic
Hi Switch on your collar and do not use the remote at all within 2 Minutes and then your collar will work on its own in automatic mode refer to these videos kzread.info/dash/bejne/q4KXx8-kgJvVopM.html kzread.info/dash/bejne/Y3WEz5iEcsyyY8o.html if you need any further help you can also call our technical support line on 888 686 6495 Thank you
my collar some how got unpaired can I put it back on channel 1 and now I can not get it to pair my other collar on channel 3 works perfectly
Yes you should be able to put it back on Channel 1. Sometimes its a bit tricky so watch this video and try to it a few times and if you still have issues reach out to us at [email protected] or call our support line at 888 686 6495 and they will be able to help you.
I connected and fenced off the area. Now I have deliberately walked over the area with the collar in my hand and the app open and nothing happens! No sound, vibration or electric shock. What can I do?
Make sure that you have set the Alarm Level. We suggest Alarm Level=3. Make sure your fence Switch is switch is Set to "ON". After collar goes outside it needs to get the satellite signals so give it a few minutes to acquire so you want to see Green Blinking light Best is to give our technical support team a call on 888 686 6495 and we can check it with you together over the phone and resolve your issue. Leave a message if not available and someone will get back to you
What is the actual measurements of the collar, I would like to find a quick release version to use with it?
The Collar strap belt has a max width of 18mm with a max Thickness of 2.5mm. You Can get any standard belt strap of your choice with those measurements to fit onto the actual GPS Collar.
how many "posts" will the app do. Also noticed at the end of the video, the collar sure kept losing signal, is that normal?
On The APP, you can set up 4 Sided boundaries with maximum of 4 posts or you can setup circular boundaries. Circular Boundary has a max radius of 1000 Meters or 0.62 Miles and 4 Sided Boundaries can be much larger if required, so as you can see its suitable for smaller yards or larger farms or really big properties When the collar goes outside for example dog leaves the house or in an area where the GPS Satellite signals are strong it needs a few minutes to get the signals so it can position itself correctly. During that phase signals can come and go, but after about 1-2 minutes it will not lose any signals if its in an area where signals have certain strength etc… Also please note if dog goes into any areas where there are none or weaker satellite signals for example inside a structure like a house etc…, the collar won’t do anything and the collar is an “intelligent” device as we have specific Software algorithm and AI logic-built into the collar, that it wont position itself until it receives a certain strength of satellite signals for a certain period of time so the collar knows for sure where it is for most accurate positioning. Please note this is not an online tracking collar as the collar does not use any simm Cards or have any ongoing subscription charges so you cannot track the collar when you are not with your dog……., but when you are with the collar and are your smartphone is in Bluetooth range with the collar, you can connect to the collar via Bluetooth and you will be able to see the position of your collar on the Map on condition the collar is outside and in an area that it can get good satellite signals from the satellites in the sky above. This is very Helpful especially once you have setup your boundary during initial setup which allows you to then walk around with the collar and your smartphone to check it and the accuracy of the positioning etc… so you know how it will work before putting it on your dog. Hope that makes sense and reach out to us if you have any further questions. Thank you
My problem ist the gps. it never founds my dog even if i be connectet with the app
Collar Needs to be outside with a clear view to sky to position itself correctly. When the Collar is connected to satellites the Front LED will Blink Green and if the collar does not have satellite signals for example the collar is inside a house etc... the red light will blink. If a collar is inside a house with red light blinking, it’s perfectly safe for your dog to wear as with a Red-Light collar won’t do anything. If a collar comes from inside to outside always give it a few minutes once outside to acquire the satellite signals. It’s a good procedure that before your dog starts using the collar always take it outside and let it acquire the satellite signals first before putting on your dog This is not an online tracking collar which means once you have uploaded the fence to your collar via the APP when your collar is connected to your smartphone via Bluetooth (i.e. when you are with your collar and smartphone together), the collar will remember the fence and works independent of the APP, so when you are not with your dog, the collar works automatically for fence contains. if your collar is within Bluetooth Range of your smartphone and connected to your smartphone and your collar is outside and connected to satellites (Green Blink light), you will be able to see position of your collar on your APP. This is just a useful tool to check your fence boundary and accuracy of the GPS Positing, but as explained its not an online tracking collar so when you are not with your dog the collar works as an auto GPS fence all on its own. If you need any help with setup or to check your fence, you are welcome to reach out to our support line on 888 686 6495 and they can assist you over the phone when you have the collar in your hand etc… Leave a message if you cannot get hold of us as someone will always call you Back
Does this wireless fence collar need a monthly membership to use the gps function?
Did it work when you got it? Did the test mode work? How loud did you have to yell into the thing to test it? Does it flash a green light about every 5-seconds forever? Is the 1, 2, 3 setting for the range of hearing the dog bark, or does the speaker put out a louder sound? A lot of questions because I bought one like it, and it didn't work. Had to return it.
If you hold down the bottom button (2 lightning bolts), it will send out continuous shock for about 8 seconds max or until you release that Button. You Can test what is happening with the Test Light tool that came with the kit (Triangle plastic part) Reach out to our support line if you need any further help or have any other questions. Thank you
I just got one you said the top button is momentarily and the bottom is continues. How many shots does it send out two? One after the other?
Plug into your Charger to Charge. After That:- Go to the Centre position of your circle outdoors. You can only do this at your physical centre position location. Only Once you are at your centre position, Delete the centre position coordinates by pressing and holding down the M button and the on/off Button simultaneously for a few seconds. Once you have done that you will see the lock LED icon on the bottom left of the screen goes OFF which indicates there is no Centre position. Once you see the LOCK ICON is not Lit UP give it a few minutes to lock onto satellites and program centre coordinates. When its Programming the Centre Co-Ordinates you will see 4 Bars across the screen and Once Centre Coordinates are programmed again, the Lock LED will be lit again.
Hi, how did I reset the unit?
Press the M and the power button at the same time
power button will not come on what do I do
I live on a farm with many parts being wooded. Will the gps locator work in these environments?
The Collar relies on GPS Signals from the sky above. Wooded areas does effect the GPS signal so if its very heavy woods area would not recommend for your environment. These units are great for farm and outdoor clear areas. Thank you
@@mypetcommand3433 thanks for the swift reply! I've already purchased one so I'll update this string with how it goes.
ok thank you
@@brooksybaby03 Any thoughts on it?
@@tnn-obsessedpatriot6196 The first unit I had couldn't pick up a signal even if I stood on the roof of the barn, I complained and they sent me a new one. The second one worked. During the testing I did I was hoping for an alarm/vibrate to commence some time/distance before the shock. This however was not the case, it did all 3 simultaneously. I was hoping that I could teach my dog to "come home" when the beeping and vibrating started with a punishment of a shock later if he did not. I didn't like that this was the case so I stopped testing at that point. I did not want to run the risk of zapping my dog to hell just because of a border drift or the risk of a loss of signal.
Where is the link to buy? How much?
we have updated model and here is the link www.amazon.com/dp/B0B4SPL55M?ref=myi_title_dp
@@mypetcommand3433 44% 5 star rating don’t sound good?
@@2007vwbeetle you can try it out as you have 30 days returns with Amazon Thank you