Bissell Commercial Customer Service

Bissell Commercial Customer Service

This channel is run by the Customer Service Department for Bissell Commercial products. We try to upload videos to assist our customers with use, general performance and maintenance of our products, and even diagnostic videos for repair of our units when possible.

BG21 BUMPER REPLACE

BG21 BUMPER REPLACE

BGC2000 HOSE CONNECT

BGC2000 HOSE CONNECT

BGSS1481 HOSE CONNECTION

BGSS1481 HOSE CONNECTION

BG100 SERIES MOTOR REWIRE

BG100 SERIES MOTOR REWIRE

BG & V1000 Pigtail swap

BG & V1000 Pigtail swap

BGU1451T CORD WRAP

BGU1451T CORD WRAP

Пікірлер

  • @lovesjesusmysavior3748
    @lovesjesusmysavior374823 күн бұрын

    Thank you. I'm going to try again keeping it straight as possible. 😊

  • @annacoats2988
    @annacoats2988Ай бұрын

    Thanks for this video.

  • @TheSonOfSammyTerry
    @TheSonOfSammyTerryАй бұрын

    Maybe point the camera at something useful?

  • @TheOriginalMrBadaBing
    @TheOriginalMrBadaBingАй бұрын

    Thank you for putting this together - straightforward, easy to follow, solved my problem.

  • @jorgeespinoza7086
    @jorgeespinoza7086Ай бұрын

    I just bought one yesterday and it was working fine now it won’t spray or flow indicator spins I can’t find any video explaining whats the problem. Please help thanks.

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers4100Ай бұрын

    Are you using the machine with or without the hose attachment?-Amanda S.

  • @ingridlandinezlara3912
    @ingridlandinezlara39122 ай бұрын

    HolA. Mi maquina aspira pero tengo q presionar la parte de adelante para q recoja bien el agua q seria lo q se le daño?

  • @ingridlandinezlara3912
    @ingridlandinezlara39122 ай бұрын

    Hola. Mi maquina no me quiwre aspirar bien en la parte de adelante. Tengo q presionarlla hacia abajo para q lo pueda hacer m que sera gracias 1

  • @aildefonso808
    @aildefonso8082 ай бұрын

    Question, my problem is water leaking at the suction cap next to the flow indicator as soon as button is turned on$ any solution ?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers4100Ай бұрын

    As explained in the video, this is a direct indicator that your flow indicator has failed. That is not a suction cap, it is a diversionary port for the hose/tool combination with a self-sealing gasket inside that is a part of the flow indicator. If water is escaping from that port, the flow indicator in its entirety has failed-Amanda S.

  • @ibartels
    @ibartels2 ай бұрын

    I don't get suction out of the tube/brush attachment either - would this make any difference in that case?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41002 ай бұрын

    Because the hose is a separate piece, the answer is not. This area is not the problem. You will need to thoroughly clean your hose and tool, removing anything from both that might prevent appropriate working order.-Amanda S.

  • @FacilityFleetAEA
    @FacilityFleetAEA2 ай бұрын

    Hi i need to replace the solenoid valve on my Bissell where can i get it?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41002 ай бұрын

    You are looking for part #2037436. It can be obtained through different locations, but you can also call us at 800-242-1378 and ask for the Sales Department. They will gladly assist you!-Amanda S.

  • @swiftice5
    @swiftice52 ай бұрын

    Thanks fixed it!

  • @Jimbo50135
    @Jimbo501352 ай бұрын

    Should the solution spin wheel indicator always be spinning when on or only when trigger is depressed?

  • @brianperry8684
    @brianperry86842 ай бұрын

    where do you get the hose?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41002 ай бұрын

    You can obtain this hose through many different sources. You are looking for part #2037905 and you can call us at 800-242-1378 and ask for our Sales Department-Amanda S.

  • @TheReal0necrown
    @TheReal0necrown3 ай бұрын

    Where I buy the replacement from ..?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41003 ай бұрын

    You can call us at 800-242-1378 and have a credit card ready, or you can simply do an online search for "solenoid valve part #2037436" and you will find several choices from which you can purchase the part. Thanks for watching!-Amanda S.

  • @ayannahicks8475
    @ayannahicks84753 ай бұрын

    What if the flow indicator is spinning but the lever isn't being pushed?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41003 ай бұрын

    Then the flow indicator is bad and will also need replacing.-Amanda S.

  • @swiftice5
    @swiftice53 ай бұрын

    Thank you so much, problem is fixed. You rock!! 😊

  • @greglambert1758
    @greglambert17583 ай бұрын

    Excellent video Ms J 👍

  • @Desideratapoem
    @Desideratapoem3 ай бұрын

    How do I tell if my Bissels problem is the Foot Motor or the Vacuum Motor? What does the Foot Motor do?

  • @tuanas458
    @tuanas4583 ай бұрын

    how much is the mtor?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41003 ай бұрын

    The foot motor, part #2037431, is available through many different authorized retailers. Search by the part number and you will have choices. Just remember to keep your gray bushing from your foot motor for the new one!-Amanda S.

  • @derellscott6695
    @derellscott66953 ай бұрын

    Do you recommend this vacuum?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41003 ай бұрын

    @derellscott6695-Thank you for the inquiry! As this vacuum is an industry standard design, I do recommend this vacuum for customers that want a straightforward, no frills vacuum! It has one purpose in its life and that is to get the dirt off of the floor :) But, please make sure you keep belts (BG-23) on hand. They are the only "consumable good" on these machines as the dirt passes the belt as it enters the vacuum.-Amanda S., Customer Service

  • @derellscott6695
    @derellscott66953 ай бұрын

    Ok I'm probably going to buy this on bissell commercial website.

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41003 ай бұрын

    @@derellscott6695 We will be here and ready to support you should you need us for any reason during or after your purchase!-Amanda S.

  • @derellscott6695
    @derellscott66953 ай бұрын

    I do have a question.What's the difference between the Bissell bgu8000 and the bgu8500 vacuum?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41003 ай бұрын

    @@derellscott6695-The biggest difference between the BGU8000 and the BGU8500 is that we are still manufacturing and selling the BGU8000. The BGU8500 has been discontinued-Amanda S.

  • @johnwhite6667
    @johnwhite66674 ай бұрын

    Does anyone know of a multi-surface brush that can be used with this vacuum? We are a small cleaning company and aren't comfortable using this brush on hardwood floors. Any help would be great.

  • @johnwhite6667
    @johnwhite66674 ай бұрын

    Does anyone know a good hard surface floor attachment for these vacuums?

  • @StampwithGailsu
    @StampwithGailsu4 ай бұрын

    I have to say that the floor brushes bleed brown. I had to soak them to get more color out of them and still have brown suds on my floor.

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41004 ай бұрын

    @StampwithGailsu - This is the first time I have had this reported and I am needing some details if you would be so kind as to provide them! Are you referencing the brown (natural fiber) brushes? And what solution are you using on the floor/brushes? We are only asking so that we might be able to recreate during a test scenario for you and any other future customers.-Amanda S.

  • @greglambert1758
    @greglambert17584 ай бұрын

    Great video👍

  • @user-hf7df9qd3f
    @user-hf7df9qd3f4 ай бұрын

    ممكن رقم تليفون للتواصل ❤❤

  • @dixirkt
    @dixirkt4 ай бұрын

    Perfect! Thanks a lot

  • @dougmcfee8351
    @dougmcfee83514 ай бұрын

    Excellent video, very well done

  • @thofli
    @thofli5 ай бұрын

    Thank you! This fixed my BG cleaner. Excellent video!

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41005 ай бұрын

    We are vey glad to have been able to assist you!-Amanda S.

  • @greglambert1758
    @greglambert17585 ай бұрын

    Awesome video !

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41005 ай бұрын

    Your feedback is the one we look for! You taught me what I know!-Amanda S.

  • @billtmarchi4320
    @billtmarchi43205 ай бұрын

    Thanks for the video.

  • @jacksonsworld9075
    @jacksonsworld90756 ай бұрын

    Isn’t this just a green power force bagged? What’s the difference? Is it more durable?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41006 ай бұрын

    This is, indeed, a commercial version of the extremely popular Powerforce vacuum. It has been adapted to meet OSHA standards for use in the workplace. The machine is built to endure every day usage in a high volume environment (hotels, medical facilities, etc.)-Bissell Commercial Customer Service

  • @LaLa-mw4xb
    @LaLa-mw4xb6 ай бұрын

    Jesus Loves you ❤️

  • @maryjuanarasta9220
    @maryjuanarasta92206 ай бұрын

    My flow indicator is not spinning nor is the brush and i cant spray water from the bottom. What can be the issue?

  • @JakeTylenol
    @JakeTylenol7 ай бұрын

    Thanks

  • @jbt8922
    @jbt89227 ай бұрын

    You are just the nicest person. You explain everything nicely. I am sure your customers appreciate you so much.

  • @drewmoorefield5875
    @drewmoorefield58757 ай бұрын

    Brand new out of box mine isn’t work. Flow indicator not moving at all. Tried pushing the gasket down. Nothing. It’s not leaking. The vacuum motor turns on. When I pull the handle down you can hear it turn on but that’s it. Water isn’t spraying and it loses suction

  • @dpe2818
    @dpe28184 ай бұрын

    Did you figure it out or just return and exchanged for a new one?

  • @CVRCI
    @CVRCI8 ай бұрын

    Would this machine clean tile and grout?

  • @CVRCI
    @CVRCI8 ай бұрын

    Would this unit also work to clean tile and grout?

  • @MePatra
    @MePatra8 ай бұрын

    My store’s problem with ours is that the dirt only collects in the upper and lower hoses. The dirt bag doesn’t collect any dirt :/

  • @tokuku56
    @tokuku568 ай бұрын

    Ok my pump is working fine, but my hose is not spraying what could be the issue?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41008 ай бұрын

    If the machine is spraying out of the bottom of the machine but not out of the top through the hose, most likely it is just the flow indicator going bad. The flow indicator not only indicates the flow of solution running through the machine, it also diverts the water from the bottom of the machine to the top when the hose/tube are plugged in for use-Amanda

  • @jaymelee23
    @jaymelee234 ай бұрын

    Probably hard water buildup if you didn't use distilled water. I used our tap and I suspect that's my problem somewhere on my machine. It happened with one of my steam cleaners too.

  • @vanni_doestv4516
    @vanni_doestv45168 ай бұрын

    Is there any known pumps that can fit and be an upgrade to these machine's? Something with more pressure?

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41008 ай бұрын

    According to the engineers, there has never been a reason to do so-Amanda

  • @CakeScented
    @CakeScented9 ай бұрын

    This shit is so hard for no reason.

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers41008 ай бұрын

    Some days, we would 100% agree with you!

  • @sallyghizzoni7661
    @sallyghizzoni76619 ай бұрын

    Wonderful video! Clear audio directions, wonderful video and it proceeded at a nice pace for doing the repair. Thank you for keeping carpet shampooers, that have an easily fixable problem, out of our landfill!

  • @greglambert1758
    @greglambert17589 ай бұрын

    👍

  • @greglambert1758
    @greglambert17589 ай бұрын

    👍

  • @greglambert1758
    @greglambert17589 ай бұрын

    👍

  • @ejb992
    @ejb99210 ай бұрын

    Brush motor kicks on for about 5 sec then cuts out. Put handle back up and pull back down and it repeats above. Motor or circuit board🤔?

  • @lanced3482
    @lanced34826 ай бұрын

    Mine is doing this too. I found that 120v DC is no longer going to the motor when the motor turns off so I suspect it's a board issue. I ordered a board but it's not here yet.

  • @Primeculture
    @Primeculture10 ай бұрын

    Can you show what it looks like with a frozen solenoid valve?

  • @bfoot2211
    @bfoot221110 ай бұрын

    Thank you very much! Saved $100s

  • @bissellcommercialcustomers4100
    @bissellcommercialcustomers410010 ай бұрын

    We are very glad we could be here to help!-Amanda

  • @greglambert1758
    @greglambert175810 ай бұрын

    👍