Reliance Controls Corporation
Reliance Controls Corporation
Reliance Controls is North America’s largest manufacturer and leading supplier of manual transfer switches since introducing the original “loadside” transfer switch design in 1983. We currently offer more than 500 different types of generator transfer switches, panels, and accessories to meet nearly every generator connection need.
As the leader in portable power integration, we've been awarded more than 85 patents on manual transfer switches, time switches, and accessories. After over a century of innovation, we've proudly built a reputation for high quality, superior engineering, and exceptional customer service.
We're proud of the trust that our distributors, contractors, and consumers have in us. We make the products that you can count on, the products that support your portable stand-by power equipment.
Customer service is important to us and is one of the key pillars of our company. You can reach us via phone, email, and across our social channels with any questions.
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What's the ideal size generator to used with the 30amp transfer switch?
An ideal generator would be something with 7,000 to 8,000 running watts. Although any generator will ultimately work with a 30 amp transfer switch. Hope this helps and thanks for watching :)
@@RelianceControls tanks
I have a question i have the main line mobile home service pole 200 amp panel box outside but i have another breaker box inside that controls all the plugs and switches. So my question is where do i wire my transfer switch? Inside panel box or outside to the main line box but they all big breakers outside.
Hey, thank you for your question! If it is only the smaller breakers you wish to control then you would mount the transfer switch next to panel inside with those breakers in it. The neutral and ground would go to the respective bars within the panel inside. Please let me know if you need more assistance.
Are the circuit breakers in the Reliance transfer box only in use when in Gen mode? Thank you.
Yes, the circuit breakers are the transfer switch are only energized when the generator is plugged in. The breakers then become the overcurrent protection when the toggle switch is placed into the “GEN” position. Let me know if you have more questions!
WHY THE FU!*!!KK would you put your hand/finger anywhere near the incoming always-hot terminal, especially when you are instructing people to never put their hand or finger near the Incoming always hot terminal!!!????!!! WTF!!!!! But all these videos are really good. Except for that almost kill yourself part.
Do the wattage meters really work? Mine don’t move. Are they supposed to be wired up by the electrician?
How do you connect 2 510C Pro/Tran2 50-Amp 10-Circuit 2 Manual Transfer together? Will be needing 16 circuits. I am setting up a system to provide power during outage. Eventually I would want to set up a hybrid system where I would be getting 50 to 75% of my power from solar.
If you are connecting two transfer switches together you may do so by taking the power from the inlet (whether it be in a transfer switch or external inlet box) into a junction box to extend a red and black wire to both transfer switches for X and Y power. Connect a ground to both transfer switch grounding terminals (only one needs to extend into the main panel ground bar). The white neutral does not connect inside either transfer switch it will simply connect into your main panel neutral bar so there is a connection between the main panel neutral all the way to the secondary source of power.
@@RelianceControls is there a video on how it is done?
@@NBPostman We haven't made one yet (noting the great idea though), but please give us a call because we're more than happy to walk you through whatever you need.
@@RelianceControls do both transfer switches need to be the same. I am looking at a 510C Pro/Tran2 50-Amp 10-Circuit 2 Manual Transfer Switch with Watt Meters and I want to add a Pro/Tran2 30-Amp 6-Circuit 2 Manual Transfer Switch
@@NBPostman If you are connecting a second transfer switch in conjunction with a 510C both units should be rated for 50 amps. Either a 510C (10 circuits) or 506C (6 circuits) would be the transfer switch to match with the 510C.
what do you do regarding split receptables that are on double pole breakers? Do you have to use a double pole breaker in the transfer switch or just use two single pole breaker?
It depends on whether the split receptacles are sharing a neutral or not. If they are sharing a neutral then both wires must be connected to the transfer switch on a 2 pole breaker with a handle tie on the toggle switches above. If each receptacle has it’s own neutral, one or both may be connected to the transfer switch on different breakers.
At that small gauge it barey qualifies as a suicide coard. If its 2 to 0000awg, then we are talking suicide coard. Plug that in and your gone.
This is a demonstration. Not trying to make a how-to, yikes.
why is it only a problem in america? ah yea we dont lose power randomely...
I believe anywhere with utility power is capable of experiencing an outage.
@@RelianceControls haven't seen a single one in over 30 years, we had an earthquake and a tornado a while back but still the power was going strong maybe America should stop supplying whole towns with wooden poles, idk but i guess some sort of UPS would be enough here, seen at least some clocks in the house reset sometimes, also seen the lights turning off for a split second, but was never enough to turn anything important off, didn't even needed to stop the gaming session Anyway i also life in a pretty dense part of europe, would be insane if we will lost power
@@dbmaster46446 WOW 30 years, that's definitely a blessing. Thanks for sharing. Where is this? Unfortunately, we're not in charge of America's power supply :( I don't want that kind of pressure though.
@@RelianceControls West Germany close to the netherlands
@@dbmaster46446 Very cool! Thank you for sharing and hope all is well in your part of the world.
or hear me out don't be stupid and install the correct switchgear and fittings and protect yourself AND MORE IMPORTANTLY THE LINEMEN TRYING TO GET THE POWER BACK ON SO YOU CAN WASTE YOU LIFE WATCHING NETFLIX YOU LAZY F&@$"?! P&$@?
Well as long as you do correctly and you do not touch it and you know exactly what you were doing which I do not recommend this to anyone but as an electrician I recommend it for myself I'm going to do it
That may be a lot for a non-electrician. But we appreciate your comment.
It could also save your life and home during extended blackouts as long as you know how electricity works it's fine
Just get a mains disconnect lockout slider for your type of panel for $20-50. Or make one. One sheet metal screw. Geez. Tryin to sell their ATS, and no doubt for a ridiculous amount of money. The National Electric Code permits these, ofc. Dramatic marketing hype is one thing. Misinformation, another.
The NEC (article 702) requires a UL listed transfer switch to back up power to premise wiring. Your sheet metal screw is likely not listed by a nationally recognized testing laboratory. That advice is misinformed and dangerous. We're a family-owned small business that specializes in generator electrical safety, and we do manufacture and sell the highest quality transfer switches at prices that are standard in the industry. You could have checked all of this above before commenting, but feel free to email us with any questions.
not if you know what you are doing
Screw some random corporations employees safety. They chose to get fucked and stay fucked working for a corporation.
If you know what you're doing, it's not a problem.Just shut off the main breaker These guys are over dramatic
Neutral disconnect
THANK you! I was starting to think I was the only one who was taught this as a child 😆
Not really dramatic, just sharing the risks. Not everyone "knows what they're doing" and even when they do, oversights and mistakes happen.
Wonder if you kinda want to die?
Don't :(
You could…. Unless you know basic electrical.
Indeed. Unless you know basic electrical and are comfortable with the possible liabilities of mistakes.
It's true folks! Me, I have a power inlet box outside, with conduit terminating in a breaker box, right next to the main breaker. The wires are properly terminated, but the breaker is connected to nothing. In a true emergency, who knows what crazy things I might try...
But don’t you need both?😅 the cord makes it so you won’t get electrocuted from a plug on the wall or the pug on the generator. And the switch makes it so that you have to turn off the mains breaker in order to connect the generator.
Woodstock sweater going too hard
No🧢
I prefer to cut a cord in half, strip the wires, then shove them in an outlet.
I like to use whatever copper plumbing I can to get power across the house. Can handle a serious load because it's water cooled 😂
This is an interesting method. But nooooooooooooo.
Not if you use it correctly...
- yep plug in mouth - press start - lights sorted...
Heavy on the the if.
If you disconnect your main breaker, it won't back feed!
So long as you remember. And it's you who's doing it and not your son home alone. I've even seen it happen, they couldn't figure out why the genny wasn't working until they looked down the street and all the street lights flickering.
yes - a manual transfer switch at the meter box is the guaranteed way to ensure breaker is disconnected... Linesmen safe... Kids alive..
@@charmio Wow. Thanks for sharing!
Electricity is dangerous, guns are bad, milk comes from the grocery store, Santa and the tooth fairy are roommates, eating bugs is good, Tbones are bad, and I’ll only put the head of it in. Keep believing!
You can't stop me
The house fire will. Enjoy.
Keep on keepin' on.
Dang, where were y'all when I made mine? 😅
School guys call that a widow maker.
That's weird because my generator came with one of these so-called "s#!$!de chords" and as long as you throw your main to the off position and don't turn it back on until the generator is disconnected you will have no problems. It's almost like you're trying to sell me something.
My project is to connect an EcoFlow Delta Pro battery power station for power outage backup to my breaker panel using a transfer switch. Eventually I would want to create a Hybrid power system in which I would get 50-75% of my power from solar. I have identified 10 critical circuits that I can connect to the transfer switch, but in the future I may want to add more circuits. Being that the largest transfer switch on the market only has 10 circuits, is there a way to combine them?
Hello and thanks for your question! Yes, you can combine transfer switches. You can split power from one transfer switch to the other by adding a terminal bar in the bottom of the first transfer switch and running wires to connect to the 2nd switch. No need to worry about running an additional neutral as long as the back up power is coming from the same source. A ground wire will be necessary to ground the 2nd switch. Please let me know if you need more details or help :)
I noticed that you only mentioned the UL listed products. What are your thoughts on ETL listed products?
This is such a good question and might be something we should make a video about in the future! Both UL and ETL are accredited by OSHA. UL is the leader that establishes the standard for other organizations including ETL. So if it's ETL certified it does meet the UL standards. The process to get something UL certified is a bit more stringent while the ETL process is quicker and cheaper. In this video we were trying to inform people about the importance of the safety certifications as a whole, we just prefer to have UL certified products. Thanks so much for watching!
@RelianceControls Perfect, you for the awesome video and the great explanation!
Maya seems potentially destructive🤣
She's the wildcard for sure! We'll have to keep an eye on her.
I’m planning on installing this TS to a sub panel so the green ground wire should go where?
Hi! The green ground wire will go to the ground bar in the sub panel and the white wire will attach to the neutral bar in the sub panel. Hope this helps :)
sure, but i'd rather just use the metal ones i've been using for 40 years. thanks though bud.
To each their own! In case your metal boxes are getting rusty after 40 years, we make metal boxes too. We've got you covered ;)
@@RelianceControls fortunately they're galvanized so i've got another 40 years on them. they also hinge over only one outlet at a time so i can have one outlet in use and the other covered, they're very handy. this box is way too clunky but im not an electrician either.
@@Sacrifice117 Thanks for watching and sharing feedback with us!
Hello. I have the R310A Pro/Tran2 Outdoor 30-Amp 10-Circuit 2. It appears that the conduit is 95% full of wires. Is this safe? I remember hearing that the conduit shouldn't exceed 40% of its capacity. By the way, great videos.
Hey thanks for the feedback about our videos :) We make them with the aim to be helpful and bring a little joy to the viewer's day. Yes, the conduit is safe with that many wires in it. Our products are tested by UL to the highest standards. The wires within the conduit are an MTW type wire which means they have thicker jacketing and a higher temperature rating. Give us a call if you need anything elaborated on!
@@RelianceControls Thank you for assuring me and providing helpful instructions. Your product has been excellent.
@@JR88888 We think you're excellent. Thanks for the feedback!!
Excellent video
Appreciate your support!
IDK if this is a stupid Question about the double pole breaker. My generator is only rated for 120V. If my 240 is a on double pole breaker does that mean that I can wire it to a double pole since it will be using two wires to effectively supply each side at 120V?
Kristie, I'm sorry for the delayed response but this is not a stupid question! Yes, if you're using the transfer switch with a 120 V generator then the double pole breaker can be separated and wired to two different 120 V circuits in the main panel. Hope this is helpful but we're here to help if you need anything else :)
A 12 circuit switch would be awesome.
Hey @jimfields9491. For 12 circuits, you'd need to go with a transfer panel as opposed to a ProTran switch. The best option is going to be in the TRC Series. I usually recommend a TRC 1006C which is good for generators up to 60A. Let me know if you have questions or need help :)
@@RelianceControls Can the double pole 20 amp be changed to a double pole 30 amp? If so what brand of breaker?
@@jimfields9491 Hi Jim! Sure can! You can also just order any A-prefix model Protran 2 and we’ll ship it with one double pole 30 already included - like A306A or A310A :)
Do the transfer breakers only work when the generator is running?
Hey there! Thanks for the question. That is correct, the breakers on the transfer switch are only energized when the generator is plugged in. And only act as your overcurrent protection when the switch is in the Gen position. Hope this helps, let us know!
Do the breakers work other then the switches
Could you elaborate on your question or word it differently? We'd love to help clear up any questions you have.
Just finished the install. Never even had to look at the instruction manual. Watched the videos, and it was an easy job. The hardest part was running the line from the inlet box to the switch, as I had to go 45 feet thru the basement for my situation of where I could put the generator. Worked well in testing. Almost hoping we lose power (haha)for a few hours to give it a good test. Thanks.
So glad to hear you found the installation (mostly) easy! Thanks so much for sharing your feedback on our video, it's great to know it's helpful :)
I have the 6 breaker reliance now with a larger generator I would like to add the ac but no more room in transfer switch box
@@user-th8sz1wu3o Hi and thank you for your comment! It will be much easier to answer this kind of question over the phone so that we can know your exact installation situation. Would you mind giving our tech support a call at 800-634-6155 Happy to talk through it with you :)
@@user-th8sz1wu3o You are able to add a second transfer switch and wire them both to the same generator input. Depending on the size of the AC unit of course, the ProTran2 has a max of 1- 30 amp double pole breaker.
But how do you wire the generator plug?
Hey @thehicksfix9470 we're happy to help. Could you elaborate a bit more on what you mean?
Can I put this plug 100ft away using 10/3 wire or use 8/3
Yes, you may install the plug 100 ft. away and it is recommended to use 8/3 w/ ground romex.
@@RelianceControls got it, thank you
What the maximum distance for installing this plug?
While there isn’t a hard rule for distance between a transfer switch and an outdoor inlet plug, we suggest keeping the max distance somewhere around 100 feet and at that distance it is recommended to use one gauge thicker wire. I.e. 8 AWG for 30 amps instead of 10 AWG.
@@RelianceControls ok thank you
Hello, I have an outdoor electrical panel on the side of a garage but I would like this installed inside. Am I able to go through the back of the panel or pass through to the outdoor through the wall and then through the side of the outdoor panel?
Hey there! Yes, you can go through the back of the transfer switch. There are two knockouts on the back of the transfer switch. Once the wire exits the conduit you have 2.5 to 3 feet of wire for inside the panel. Let us know if you run into any issues!
Just what I have been looking for! Thanks for this great video!!
That's great to hear! Please let us know if you have any feedback or questions while installing!
Had this kit sitting in my basement for 2 years, supposed to get a huge storm tonight into tomorrow, so I decided to hook it up. Its super easy, I was an HVAC tech for 5 years so I have some electrical knowledge. Even if you don't, just follow these videos exactly how they do it and you will have no issuses. Took me about an hour, and that was with taking the ride to ACE to get the 2 connectors I needed.
Hey, that's so awesome to hear. Thanks for letting us know the video was helpful! Stay safe out there- the weather is crazy this week! 😅😅
@@RelianceControls oh yea, another storm coming through tonight 🤦♂️
I bought this today. Instruction says that after you lock the plug and connector together, wrap them with the supplied black hook and loop joiner tape - this is actually Velcro and it really doesn’t wrap all that well. It states that this is essential for proper operation. Why? , You do not include this in your short video so is it actually necessary? Thanks.
Hey thanks for reaching out. You just want the connection to be secure or it won't work. Hopefully what's included keeps it tight but please let us know if it doesn't or if you run into any problems.
@@RelianceControls Hey, thank you so much for responding. My cord connections are a tight fit without this tape/velcro. I am a bit perplexed because wrapping this Velcro around my cord connections is really quite loose and I can’t see how it would be beneficial to anyone. Anyway, I’m very happy with the alarm and I’m completely relieved that I don’t have to program anything.
I see@@Jake-Drake Thank you for the feedback- we do appreciate it! Glad it's worked out for you 😄
Thank you for this video.
So glad you found it helpful @robalan9975
I am installing a Reliance transfer switch. How do I know if my fuse box has a neutral and ground bar of just a neutral pole?
Typically the ground bar is separate from the central breakers and neutral bar near the inside edge of the main panel. If you don’t see a separate ground bar, its because main panels have the ground and neutral bonded together so both the neutral and ground bar act as the same bonding point. Let me know if this doesn't answer question.
I watched all 6 classes and as many have said, so very well done. The only request I have is how to install a flush mount kit. I purchased a kit for my 10 circuit switch and I couldn’t make head nor tails out of the diagram. I thought, how difficult could this be? I’m embarrassed to say that it took me longer than it should, however a video would have been a big head-scratching time saver. Thanks.
Don't be embarrassed, @rolandratteee8904! We'll consider your feedback about the diagram as well as your video suggestion as options in the future. Don't forget we have people here that are happy to answer all questions and walk through installations with you- just give us a call. Glad it all worked out and thank you for sharing!!