FocusriteHelp

FocusriteHelp

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  • @Neesavampi
    @Neesavampi4 сағат бұрын

    Helpful but had to play it back 4 times because of the background music is so loud.

  • @EliranC
    @EliranCКүн бұрын

    Thanks was helpful !

  • @Nothingbutskill1
    @Nothingbutskill1Күн бұрын

    I have a problem where I plug in the guitar and it works, but as soon as I open up a plug in the mic starts picking up the noise and the effects go through the mic, even with inst switched on

  • @thegodphreaker
    @thegodphreakerКүн бұрын

    how do i get this to output to speakers? i just get static when i select it

  • @Nellabellabi
    @Nellabellabi2 күн бұрын

    I dont get that option. All i get are: DirectSound Devices - Speaker/Focusright 2i2 4th Gen. ASIO devices are ASIO 4all v2 and FL studio ASIO. If i go to the mixer and add Scarlett. I still dont get a signal in, and some wierd stuff happening when listen to a sample, it starts to loop very fast and wont stop. This is in Setting ASIO4ALL. When in setting FL studio ASIO, i do get an signal in, but it sounds nothing like i heard before, like a synth bass that is unclear and stutter, cant choose Scarlett in mixer. In Setting on DirectSound deveices and Focusright i do get sound out, but no signal in, and no way to choose Scarlett in the mixer. what is wrong?

  • @FocusriteHelp
    @FocusriteHelp2 күн бұрын

    We're sorry to hear you are having trouble with your Scarlett. I see you have installed the ASIO4ALL driver, have you also installed our official driver, and Focusrite Control? For best performance we recommend using our official driver, and deleting ASIO4ALL as it can create issues, when the two are paired. A link to download drivers, and more info on this can be found below: support.focusrite.com/hc/en-gb/articles/115002006329-Can-I-use-ASIO4all-with-my-Focusrite-Interface downloads.focusrite.com/focusrite However, if you try these steps, and still experience trouble, please reach out to our support team at the link below for further assistance: bit.ly/FocusriteSupport

  • @LukesrMetoyer
    @LukesrMetoyer3 күн бұрын

    Ok from Luke metoyer sr in Las Vegas

  • @Jaydnpod
    @Jaydnpod3 күн бұрын

    why would yall not include an adapter

  • @FocusriteHelp
    @FocusriteHelp2 күн бұрын

    Most studio headphones should come with a headphone adapter included. If not, these can be found at all major music and electronic retailers. If you need assistance locating one please let us know.

  • @caifan9122
    @caifan91225 күн бұрын

    Gracias!!!!!🎸🎸🎸🎸🎸

  • @relaxbyalexish22
    @relaxbyalexish225 күн бұрын

    This was so thorough! Thank you!

  • @maruda4466
    @maruda44667 күн бұрын

    I have a problem with Scarlett 2i2 4th gen. I'm connecting guitars to it. If I select single chanel for input (1 or 2) the sound is distorted (like it's too much gain) if I select stereo input (1/2) the sound is ok. Is it something with the configuration or is the device broken?

  • @xandi1402
    @xandi14027 күн бұрын

    drive ?

  • @xandi1402
    @xandi14027 күн бұрын

    Saffire Pro 40 Mac ?????

  • @AmadeuszSimracing
    @AmadeuszSimracing8 күн бұрын

    My gear: 1. Pedal effect Mooer GE200 >2x jack out to 2x jack in> Focusrite 2. Guitar connected in to Mooer GE200 by one jack (standard solution). 3. Line outputs from Focusrite connected to my speakers Fendra 25BT How to set it? 1) Inst (On/Off)? 2) Air (On/Off)? 3) Direct Monitor (off/mono/stereo)? Actually it's working on INST OFF, Air ON, Direct Monitor OFF but which one would the better for best quality and to minimize latency. I connected it stereo because i don't need mic at the moment.

  • @FocusriteHelp
    @FocusriteHelp2 күн бұрын

    Hi, apologies for the delay in response. Because most guitar pedals output inst level, you will want to set the preamps to the INST settings. Air mode on/off is a matter of preference, you should try both settings and decide which sounds best for your desired guitar tone. More info on air can be found here: us.focusrite.com/scarlett/what-is-air-and-how-does-it-help-make-better-recordings Finally, for direct monitor, this will send a signal directly from the inputs to your outputs with no processing and no latency. If you don't need processing from your DAW to monitor your guitar, then this is a great option. If you need to add effects from your computer, you should monitor through your DAW, although this might add latency. Please let us know if this makes sense or if we can answer additional questions.

  • @1foolishperson
    @1foolishperson9 күн бұрын

    The fact that there is zero possible way to disable voice monitoring is fucking downright stupid. I can't even return the product. Thanks for stealing my money assholes.

  • @Atunskie0611
    @Atunskie061110 күн бұрын

    How about the reverb and i use with reaper software?Because i singing and play guitar while facebook live

  • @FocusriteHelp
    @FocusriteHelp10 күн бұрын

    If you want to send DAW audio output to OBS you will need a third-party internal routing program. There's a collection of programs dedicated to this, one of them being Rogue Amoeba's Loopback. rogueamoeba.com/loopback/

  • @kydzs
    @kydzs10 күн бұрын

    If the product has already been registered is it possible to do it for a second time

  • @FocusriteHelp
    @FocusriteHelp10 күн бұрын

    Yes! You should still be able to register your device. However, if you have trouble, feel free to message our support team, or message one of our social media accounts: bit.ly/FocusriteSupport

  • @matecar2820
    @matecar282010 күн бұрын

    Hello so if I plug my adapter all the way in I hear nothing but if its halfway in it works perfectly. Should i buy a new adapter or is this fine?

  • @FocusriteHelp
    @FocusriteHelp8 күн бұрын

    It is possible your adapter may be damaged, this is common for adapters with wear. If you find a position that works, you can continue to do so, but for best performance, you may want to look into a new adapter.

  • @icemanu
    @icemanu12 күн бұрын

    Is it possible to use the Vocaster one without the Software? So that I'm gonna be able to mute my mic without having the Software installed, because I once heard someone saying that this does not work until the Software is installed.

  • @FocusriteHelp
    @FocusriteHelp11 күн бұрын

    Vocaster one will work without Vocaster Hub, you will just not be able to select a specific enhance preset. Just using the controls on the Vocaster you can control the gain of the inputs and the output settings. Please let us know if this makes sense or if we can answer additional questions.

  • @akwasitabiri
    @akwasitabiri12 күн бұрын

    can i output from the subwoofer with an RCA to the bookshelfs eventhough the subs are connected via balanced cables (xlr) from the audio interface ?

  • @FocusriteHelp
    @FocusriteHelp11 күн бұрын

    If your Subwoofer has audio outputs via RCA, then this should work.

  • @valenciasadventures5499
    @valenciasadventures549912 күн бұрын

    Can you use a Samsung tablet? Or it has to be a ipad??

  • @FocusriteHelp
    @FocusriteHelp12 күн бұрын

    iOS and Windows devices are the only tablets tested and proven to work with Scarlett devices. Others may work, but we cannot guarantee compatibility.

  • @vi8799
    @vi879913 күн бұрын

    It turns out I don’t have a suitable adapter for 3.5 mm jack, great

  • @cesarenriquelugofigueroa2968
    @cesarenriquelugofigueroa296813 күн бұрын

    Compré una interface scarlet focusrite 2&2 tercera generacion y me dise que el numero de serie ya ha sido utilizado , eso es imposible la interface es totalmente nueva

  • @FocusriteHelp
    @FocusriteHelp13 күн бұрын

    Olá, pedimos desculpas pela confusão, mas ficaremos felizes em ajudar. Se você entrar em contato com nossa equipe de suporte no link abaixo ou nos enviar uma mensagem em um de nossos perfis sociais, podemos resolver esse problema para você. Nossa equipe pode ser contatada no link abaixo: bit.ly/FocusriteSupport (Traduzido usando o Google Tradutor)

  • @Baltzy24
    @Baltzy2413 күн бұрын

    All i want to do is hear both my PC and my guitar out of one set of headphones. Its seemingly impossible, which is dumbfounding, as thats the only reason i can fathom anyone would want an audio interface for a computer. No matter what i do, audio will not play through the scarlett 4i4 from my computer. I have to choose whether i hear my PC, or my guitar. Thats ludicrous. It takes away all of the inspiration i have to play, and im left troubleshooting for hours before i ultimately am defeated and put the guitar away. For reference, i am using a Hughes and Kettner Tubemeister 20, plugged in via XLR to the Focusrite 4i4 (3rd gen). I have the inputs set correctly, and the outputs set correctly. The default audio devices are all the way they should be. I even have Realtek disabled so it doesnt interfere with the Focusrite audio control. Its a useless product and its the sole reason i have no desire to enjoy one of my favorite hobbies. Fuck this piece of trash

  • @FocusriteHelp
    @FocusriteHelp13 күн бұрын

    Hi, we're sorry to hear that you are having trouble, but we are confident we can get your issue sorted. You should be able to hear both your computer audio and your device input if you direct monitor your inputs. This article explains how this is done on a Scarlett 4i4 3rd gen: support.focusrite.com/hc/en-gb/articles/360006972599-Direct-Monitoring-on-the-Scarlett-4i4-3rd-Gen However there are other methods of doing this, such as through a DAW, so if the above method doesn't work, or you need additional assistance, our support team would be happy to assist at the link below: bit.ly/FocusriteSupport

  • @Anonthereal
    @Anonthereal14 күн бұрын

    God sake. Now i gotta buy trs cables

  • @andybellismusic2.0
    @andybellismusic2.014 күн бұрын

    This was an absolutely fantastic tutorial that I discovered when looking for something else. Would you by any chance know how I would set everything up as is in this video but for it to be used for a Facebook livestream please? I have GarageBand and also Logic Pro for iPad. Do I need extra hardware or software for this?

  • @FocusriteHelp
    @FocusriteHelp13 күн бұрын

    Thank you for your kind words, we're happy to hear this video helped you. Facebook Live for iOS likely can transmit audio captured from Scarlett, but you will need to check with the developer to see if it can transmit audio from Garageband to the stream via iOS. Please let us know if this helps or if we can answer additional questions.

  • @ellmg4733
    @ellmg473314 күн бұрын

    I don't know what to do. I did everything here, but there is no light on the gain, even the other lights (48v, Monitor, Direct monitor) are working, also the Headphones...

  • @FocusriteHelp
    @FocusriteHelp13 күн бұрын

    We're sorry to hear you are having trouble. There are a number of possible causes for issue: -Have you made sure to apply enough gain to your inputs? If you are using a dynamic mic, you may need to turn the preamps almost all the way up for a quiet sound source. -If you are using a condenser microphone, have you applied +48v phantom power? -Can you try a different USB cable if possible, and if you are connected to a USB hub, can you try connecting straight to the port? If you try these steps and still experience trouble, please reach out to our support team for further assistance. They can be reached at the link below: bit.ly/FocusriteSupport

  • @CtheR_offical
    @CtheR_offical14 күн бұрын

    I’ve tried actually everything. I have a iostation24c absolutely everything in every single video I do is correct and it won’t work. I have the mic on my mic and it won’t work. My mic works it’s the apps fault. I have no idea what to do. I have a bluebird xlr condenser mic. Everything’s plugged in. Every other app works perfectly but I can’t hear my mic on any streaming thing like obs or streamlabs. Do you know anything else to try??

  • @FocusriteHelp
    @FocusriteHelp13 күн бұрын

    We're sorry to hear you are having trouble. There are a number of possible causes for this, so it would be best to reach out to our support team for further assistance. They can be reached at the link below: bit.ly/FocusriteSupport

  • @Simon0103
    @Simon010314 күн бұрын

    Is there a way to separate the 1 and 2 audio channel so I can have 1 with my mic and 2 with my guitar. It's incredibly annoying how i cant use my mic at all if i want to stream the guitar audio and vice versa. Bcs the thing is ONLY audio channel 1 actually gets through to OBS and channel 2 doesnt seem to work AT ALL. And even if it did, I still want to put a VST filter (neural dsp) on my guitar audio so its not just a very mild and quite honestly, BAD clean sound, and so if I use Neural DSP to get dist, a better clean, or whatever, my MICROPHONE also gets it. I dont really feel like speaking with distortion, delay or reverb.

  • @FocusriteHelp
    @FocusriteHelp13 күн бұрын

    Hi, we're sorry to hear you are having trouble. If you are working with a 4th gen Scarlett, you should be able to combine the inputs to solve this issue, info on how to do so can be found here: support.focusrite.com/hc/en-gb/articles/14653126009490-Scarlett-Solo-4th-Gen-one-or-two-input-app-compatibility#:~:text=Open%20Preferences%20in%20Focusrite%20Control,Input%201%20and%20Input%202. Please let us know if this helps, or if we can assist further.

  • @facefamousee
    @facefamousee16 күн бұрын

    Thank you so much. 👌

  • @FelliMania
    @FelliMania18 күн бұрын

    It’s still not picking up. I have my scarlet as my input device and I hear it through the mic, but Logic is not grasping the levels

  • @FocusriteHelp
    @FocusriteHelp17 күн бұрын

    We're sorry to hear you are having trouble. Have you made sure that your Focusrite has been selected as your input/output device in both your Logic settings and your computer preferences? Then in Logic, have you made sure that the track you have selected is assigned to the correct input on your Scarlett, and that the track has been armed for recording? If you have tried these steps and you're still experiencing issues, please reach out to our support team at the link below for further assistance: bit.ly/FocusriteSupport

  • @FelliMania
    @FelliMania13 күн бұрын

    @@FocusriteHelp man I did all of that. I even bought a new thunderbolt cable. I’m tired of the runarounds

  • @FocusriteHelp
    @FocusriteHelp11 күн бұрын

    Thunderbolt cable? Scarlett is a USB device. It will need to be connected to a USB A port (USB 2.0/3.0) or USB type C port on a Mac or Windows PC. If you give us a cal or use Live Chat, we can troubleshoot this further and help you get set up.

  • @FelliMania
    @FelliMania11 күн бұрын

    @@FocusriteHelp my bad, I actually fixed the scarlet problem. I mixed this with a comment about my Apollo twin

  • @DawudNaved
    @DawudNaved18 күн бұрын

    Is there any audio lag ?

  • @FocusriteHelp
    @FocusriteHelp18 күн бұрын

    When you are directly monitoring your inputs, you will hear the dry signals with zero latency. Scarletts can operate DAW playback with extremely low latency, but there are other factors that can contribute to latency, such as CPU usage, buffer size, and computer ability. More info can be found here, but please let us know if we can answer additional quetsions: support.focusrite.com/hc/en-gb/articles/207546885-What-is-latency-in-audio

  • @rachelmoore5079
    @rachelmoore507918 күн бұрын

    Thanks so much :)

  • @jacobvargas3669
    @jacobvargas366919 күн бұрын

    will a splitter adapter work if i want to connect two headphones

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    Yes, this should work no problem

  • @stephaniegian5024
    @stephaniegian502419 күн бұрын

    Can I ask why there is no input 2 on my guitar? I am following your instructions in 4:20 on your video, I'm also using Focusrite 2i2. pls response to my comment. Thank you guys!

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    We're sorry to hear you are having trouble. Are you saying input 2 is not appearing as an option in Reaper? Have you made sure your Scarlett has been selected as the audio input and output device in both your computer preferences and in your reaper preferences? Also have you installed the drivers and Focusrite Control?

  • @ameerhussien7581
    @ameerhussien758120 күн бұрын

    It is work loud on dt990 250 ohm? Because third gen was not 🤔

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    Scarlett 4th generation interfaces are compatible with headphones with an impedance up to 300 ohms. So your headphones should have no problem working, although we recommend using a 5v USB-C power adapter with your Scarlett. More info can be found here, but please let us know if we can answer additional questions. support.focusrite.com/hc/en-gb/articles/360021413360-What-impedance-headphones-should-I-use-with-my-interface

  • @Kaikuuuuu
    @Kaikuuuuu21 күн бұрын

    I have Focusrite Scarlett 4th gen solo and Modmic uni with 3,5mm to XLR adapter for mic, but I can't make it work at all. Modmic works just fine when directly connected to PC. Help.

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    We unfortunately can't confirm that microphones of this type are compatible with Scarlett. We recommend reaching out to Antlion audio's support team to see if this connection type is possible, and what power requirements are needed. They can be reached here: antlionaudio.zendesk.com/hc/en-us

  • @Kaikuuuuu
    @Kaikuuuuu19 күн бұрын

    ​@@FocusriteHelp Sorry, my bad. I figured it out. I had the wrong XLR adapter, I needed one that converts 48V to 3-5V.

  • @Saana_Kpoobari
    @Saana_Kpoobari21 күн бұрын

    I can't get any signal from both my inputs. I'm using a second generation Scarlett solo. The led light isn't is still off when I plug my microphone or my instrument. There's no signal.

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    Hi, we're sorry to hear you are having trouble. There are several possible causes for that issue, so it would be best to contact our support team for further assistance. They can be reached at the link below: bit.ly/FocusriteSupport

  • @7omcruz
    @7omcruz22 күн бұрын

    I'm not able to hear the guitar as it's playing but I'm able to hear the recording after it's played back.

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    If you want to hear your inputs in real-time, you will need to enable input monitoring either through Focusrite Control 2 or through your DAW. More info on how to use the Focusrite Control 2 mixer can be found here, but please let us know if we can assist further. support.focusrite.com/hc/en-gb/articles/13291845720978-Using-the-Focusrite-Control-2-Mixer

  • @PeterJG1972
    @PeterJG197222 күн бұрын

    I have the Silver jubilee installed and i can access it in Ableton lite. However i cannot hear any change to the guitar sound. I record a guitar track and then play it back in Ableton the effect is added. Is there a way for e to be able to hear the effect added as i play?

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    It sounds like you may be direct monitoring through your interface, not through your DAW. To hear your guitar signal in real time, with effects, you will need to disable Direct monitoring on your interface, then enable monitoring in Ableton. More info on how to do this can be found here: help.ableton.com/hc/en-us/articles/360006569179-Monitoring-in-Live#:~:text=Open%20Live's%20I%2FO%20section,track%20is%20armed%20for%20recording.

  • @theBullringLive
    @theBullringLive22 күн бұрын

    Would be nice if you added presets for 5.1, 7.1, etc

  • @Kallamadama
    @Kallamadama22 күн бұрын

    "Failed to open the audio device "Focusrite USB ASIO"

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    We're sorry to hear you are having trouble with your Scarlet. There are several possible causes for that issue, so it would be best for you to reach out to our support team for further assistance. They can be reached at the link below: bit.ly/FocusriteSupport

  • @melaniepenelope_
    @melaniepenelope_22 күн бұрын

    Trying to hook up a steel lap guitar... fingers crossed!

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    Good Luck! Please let us know if we can assist!

  • @artnelsoncreative
    @artnelsoncreative22 күн бұрын

    I attached the i8i8 to my iPad Pro. When using garage band, I can't hear any input or playback. I enabled the monitoring function. Any help is appreciated.

  • @FocusriteHelp
    @FocusriteHelp19 күн бұрын

    We're sorry to hear you are having trouble. There are several possible causes for that issue, so it would be best for you to contact our support team for further assistance. They can be reached at the link below: bit.ly/FocusriteSupport

  • @Tre3141
    @Tre314123 күн бұрын

    Here's a a specific question. I'm unable to figure out how to enable direct monitoring in stereo. I have a left / right going into the two front inputs, and I'm using the 4i4 to monitor / record stereo. Everything works as expected, and the recording is in stereo I just can't hear the stereo out the 4i4 directly. Focusrite Control 2 has no outputs tab either.

  • @FocusriteHelp
    @FocusriteHelp18 күн бұрын

    Hi, thank you for reaching out, and our apologies for the delay in response. Are you working with a 4th gen Scarlett? if so, this article regarding use of Focusrite Control 2 may be helpful: support.focusrite.com/hc/en-gb/articles/13291845720978-Using-the-Focusrite-Control-2-Mixer However, if you need additional assistance, please reach out to our support team at the link below: bit.ly/FocusriteSupport

  • @pauliewalnuts2727
    @pauliewalnuts272723 күн бұрын

    Can you use wireless/ bluetooth headphones with these? If so, how?

  • @FocusriteHelp
    @FocusriteHelp23 күн бұрын

    No, generally speaking wireless headphones aren't compatible with audio interfaces like Scarlett. Scarlett doesn't feature Bluetooth or wireless connectivity of any kind. Headphones or a wireless headphones receiver will need to be physically connected to the Scarlett headphone output.

  • @pauliewalnuts2727
    @pauliewalnuts272723 күн бұрын

    @@FocusriteHelp okay mate thanks for the heads up! Good thing I didn’t spend 80 quid on some new wireless headphones :)

  • @sonnyblack3877
    @sonnyblack387723 күн бұрын

    Did all that and stil doesn't show up on the Ableton 12

  • @FocusriteHelp
    @FocusriteHelp23 күн бұрын

    We're sorry to hear you are having trouble. If your plugin in isn't appearing in Ableton, you can follow these steps to troubleshoot. help.ableton.com/hc/en-us/articles/115000349184-VST-AU-plug-in-doesn-t-appear-in-Live-s-Browser However, if you try these suggestions, and still can't find your plugin, please reach out to our support team for further assistance at the link below: bit.ly/FocusriteSupport

  • @Iamhakeemomari
    @Iamhakeemomari23 күн бұрын

    Why is it failing to open ?

  • @FocusriteHelp
    @FocusriteHelp23 күн бұрын

    Is Ableton failing to open? Or is a plugin/audio device failing to open? This article may be of assistance: help.ableton.com/hc/en-us/articles/209775545-Live-is-slow-to-start-or-hangs-on-launch

  • @TNMDrummer
    @TNMDrummer23 күн бұрын

    No info if something went wrong ... no connection !

  • @FocusriteHelp
    @FocusriteHelp23 күн бұрын

    We're sorry to hear you are having trouble. This article offers some potential solutions: support.focusrite.com/hc/en-gb/articles/7063160801170-Vocaster-not-connecting-to-Vocaster-Hub#:~:text=Applies%20to%3A%20Vocaster%20Range&text=If%20so%2C%20the%20Vocaster%20might,USB%20port%20on%20your%20computer. However, if you need additional assistance, our support team would be happy to assist at the link below: bit.ly/FocusriteSupport

  • @lorneould2788
    @lorneould278824 күн бұрын

    garbage, thx

  • @FocusriteHelp
    @FocusriteHelp24 күн бұрын

    Are you having trouble with your device? Our support team would be happy to help at the link below: bit.ly/FocusriteSupport

  • @JoshStoneTruth
    @JoshStoneTruth24 күн бұрын

    I can hear my microphone but not the audio from the steaming studio

  • @FocusriteHelp
    @FocusriteHelp24 күн бұрын

    What streaming studio are you working with? We would be happy to help you get up and running with your audio program. Have you made sure that Scarlett is selected in both your computer settings and in your software settings?