My son just bought my wife and I one of these. Cooked up my first batch off basmati, and... wow. Absolutely perfect, from the bottom of the pan to the top - so consistent throughout. I've never had rice turn out this well.

@Loner-jy4wk

4 ай бұрын

Hi! It has been 3 years since you’ve made that comment. Any update on your Zojirushi?

I bought the 10 cup one and I really regret it. Even though I got it at a cheap price, I am just one person and I can barely eat 2 cups of rice. It's like using a Rolls Royce to drive to work within walking distance.

@rubenbarrera7338

Жыл бұрын

Glad I read this. I am definitely getting the 5. Lol thanks

@vladrek

10 ай бұрын

Thanks for writing this. I was between both models since they are the same price now

@RossMKF1

6 ай бұрын

5 it is lol

Fuzzy logic is what I use to pick what to watch on Netflix when I'm high af. 😵‍💫

@briangiven7399

Жыл бұрын

11 months later and only 1 like? This is hilarious!! 😂

I’ve been using this rice cooker for over a year and I love the pants out of it. The non-stick coating is amazing and rice never sticks to it. The buttons have a satisfying squishy feel. The removable top lid makes it a cinch to keep clean. My only very, very minor complaint is that the default Steam settings is set at 40 mins but I rarely steam anything for more than 20 mins so I have to spend an extra 2 seconds adjusting it every time.

@pmason6076

2 жыл бұрын

Why the heck are you eating pants out of this cooker? I heard it cooks cake but pants too?

@enigma7ic

2 жыл бұрын

@@pmason6076 You haven’t lived till you’ve had freshly-steamed jeans. If you really want to splurge, go for a Levi’s pair

@pmason6076

2 жыл бұрын

@@enigma7ic Totally agree.. i love steamed jeans. But I usually prepare mine with a steam iron, not in a rice cooker ;)

@enigma7ic

2 жыл бұрын

@@pmason6076 Helps with the digestion

@pmason6076

2 жыл бұрын

@@enigma7ic If you're hell bent on using your rice cooker to steam your jeans, which run the risk of coming out too soggy, then don't use Levis brand... use Superdry brand!

I wish you read this my family have a big mug size like water boiler they but tea inside it may be stayed about more than 25 years and still to day. I used befor two days and i forget clean it today i open it and see the tea still hot . I search about your company then i found it. I want just thanke you ❤ I am from Saudi Arabia(KSA)

@Budi55k

5 жыл бұрын

It' look like big thermos

@ZojirushiAmerica

5 жыл бұрын

So happy to hear our products have served you well for all these years! Thank you for being a fan. :)

Hi Zojirushi. I’m in the middle of confusion whether to buy the Made in Japan vs China version. Could you please tell me what is the difference between this production?

@ZojirushiAmerica

3 жыл бұрын

Our products are manufactured in Japan, China, and Thailand at our factories. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. We hope this helps!

The detachable inner lid, do you take it off when cooking rice? Lid's handle is made of pvc plastic; is it toxic when heated to high temperature?

@ZojirushiAmerica

3 жыл бұрын

Hi Anthony, please make sure the inner lid is ON when cooking, otherwise it could cause malfunction of the product. The knobs are on the outside of the inner pan when the lid is closed, and do not come into contact with food.

I have the 10 Cup version and want to steam some fish, but most sites say 10 minutes is enough to steam the fish, but the manual says 25 minutes. How long should I steam the fish for?

@ZojirushiAmerica

2 жыл бұрын

We recommend to steam white fish and salmon for 25 minutes. The fish should be in fillets about 5oz, and sliced into less than 1" thickness. We hope this helps!

I just bought this cooker, can you tell how to set a clock? Thank You.

@ZojirushiAmerica

3 жыл бұрын

Hi there! The time can be set by pressing a time setting arrow when the rice cooker is plugged in. Please make sure the rice cooker is not in use when setting the time.

What setting and water levels should I use when cooking jasmine rice?

@ZojirushiAmerica

2 жыл бұрын

The NS-TSC10A/18A includes a long grain white rice setting that can be used for any long grain rice. For specific instructions for Jasmine rice please check out our guidelines for all rice and grains we have tested in each model. Please select your model for the best instructions: www.zojirushi.com/grains/

I'm not sure whether to buy the 5.5 cups version of the 10 cups version. I am in a household of 2 so will never need more rice at one time than the 5.5 cup version. However, I'd like to steam vegetables in it, and i'm assuming that the 10 cups model has a much bigger plastic steaming compartment?

@ZojirushiAmerica

2 жыл бұрын

Hi there! The larger model will have a larger sized steam basket. The minimum amount of white rice that can be cooked is 2 cups (6 oz. cup) on the large model. This will roughly double in volume when cooked. Depending on how much rice you like to cook regularly, the large one can be used for a smaller household, specially if you like to have friends or family over for dinner it can come in handy for those occasions. We hope this helps!

@pmason6076

2 жыл бұрын

@@ZojirushiAmerica Many thanks. What is the minimum amount of white rice that can be cooked in the smaller model? (the 5.5 cup model rather than the larger 10 cup model). Thanks.

@ZojirushiAmerica

2 жыл бұрын

@@pmason6076 The 5.5 cup model can cook a minimum of 1 cup of white rice. Please let us know if you have any other questions!

Hello! What is the difference from this model and the NP-HCC10 model?

@ZojirushiAmerica

Жыл бұрын

Hello! The biggest difference is the heating element. The NP-HCC uses induction heating where there is no visible heater at the bottom. This model has a heating element (similar to an electric stove) at the bottom.

My first use and i want to Jasmine rice; rice cooker instructions tells me if i use 2 containers (cup included with machine) put water level to the 2 of the pot. The website says for 1 cup of rice 11/4 cup of water. Please advise.

@ZojirushiAmerica

4 ай бұрын

Hi there! The rice cooker instructions for white rice refer to short/medium grain rice. For Jasmine rice, please follow the instructions in our website. Hope this helps!

Hi, I just got this rice cooker and I tried, as the first time, to cook Gaba rice and broccoli in the steamer basket at the same time. Well, the rice turned out terribly sticky and dry, while the broccoli pretty overcooked. This is what I've done: I rinsed and washed the rice first in a separate bowl. Then put the water into the inner pan at the level 2 position, added 2 cups of rice (used the measuring cup provided)...SHOULD I PUT RICE FIRST AND THEN THE WATER or viceversa??? Anyway, I let the gaba brown rice to soak for 30 min (as suggested in the operating instruction/manual ) then I used the white/sushi course (as suggested) to initiate the cooking process (....why not the brown rice program???) Just before starting to cook I inserted the steam basket with broccoli and pushed the Start button. I don't know what I made wrong. I am confused. Can anyone help me to understand? Should I have to use the steam program separately? Germinated rice needs to be soaked out of the pan and then put soaked rice into the inner pan and the right amount of water in order to cook it right? Should I pour more water when steaming and cooking rice? To cook rice and steam veggies at the same time which program should I use? How about the amount of water needed? Thank you in advance

@ZojirushiAmerica

2 жыл бұрын

The GABA brown rice setting will activate any short grain brown rice and this is why the setting takes longer than the regular brown rice setting. We don't recommend using the GABA or Brown rice setting for steaming since it will overcook the veggies and the rice will be too soft. We only recommend using the white rice setting if you are going to steam when cooking rice and only 1 cup of rice for the 5.5 cup model or 2-4 cups of rice for the 10 cup model. If you are cooking rice that is already GABA or is sprouted then it's best not to use the GABA setting since the rice has been pretreated and will normally require a shorter cooking time. We would advise to contact the rice manufacturer for any instructions on how to cook their rice in rice cooker. Please note that it's not recommended to open the rice cooker while it's cooking rice as it will affect the cooking and if done too often could potentially cause a malfunction. If you have any questions or need additional help, do not hesitate to contact Zojirushi Customer Service at 1-800-733-6270 or email support@zojirushi.com

@runeplate123

8 ай бұрын

You obviously do t know how to cook rice has nothing g to do with the rice cooker

Hate that when cooker undercooked porridge I can't reset to quick cook to finish. As long as the unit is still hot you cannot change. I had undercooked rice pudding that I had to remove and cook on stove

@ZojirushiAmerica

Жыл бұрын

The rice cooker needs to be allowed to cool down before it can cook again between batches of rice. We also have not tested cooking rice pudding in the rice cooker since it could potentially cause an overflow when cooking with dairy. I hope this helps! If you need assistance with your rice cooker please reach out to our customer service team, they would be happy to help!www.zojirushi.com/app/customer_service/entry

Hi, I have a NS-TSC10 rice cooker. After cooking the rice, the inner lid with the rubber bit in the center falls down. This has happened many times, is there a way to prevent this?

@ZojirushiAmerica

9 ай бұрын

If you have had this rice cooker for a while is possible for the center bushing to be worn. In such cases it's easier to replace the inner lid which is available from our parts and accessories store: www.zojirushi.com/app/spare_parts/category/list

what is the difference between the NW-JEC10/18 and the NP-NWC10/18?

@ZojirushiAmerica

Жыл бұрын

Hi there! Aside from the aesthetics, the NW-JEC10/18 includes the new "My Rice" setting that allows you to give the rice cooker feedback on the rice it cooked so that it can make small changes the next time it cooks and get the rice just how you like it. Hope this helps!

Not sure if I should get the 5.5 cups or 10 cups model.

@ZojirushiAmerica

3 жыл бұрын

The 5.5 cup rice cooker is a good size for a household of 4. If your household is larger than 5 people, then it's best to go with the larger model. We hope this helps!

@MusicforMe123

3 жыл бұрын

@@ZojirushiAmerica That helps a lot, thank you for your reply.

Hi! Is this model made in Japan or China?

@ZojirushiAmerica

2 жыл бұрын

Hi there! The NS-TSC10/18 is manufactured in China. Please rest assured that the same quality and strict manufacturing standards are upheld in all of Zojirushi factories world wide.

What do you use the steaming basket for?

@ZojirushiAmerica

Жыл бұрын

The steaming basket can be used for steaming veggies or some protein when you use the steam function in this rice cooker. Please let us know if you have any other questions!

@Robbie-mw5uu

Жыл бұрын

PORK DUMPLINGS :D

Hi... how do I set up the music?

@ZojirushiAmerica

3 жыл бұрын

Hi Vivian, please press and hold the TIMER key for 3 seconds and it will change the sound signal and turn on the melody.