Woman claims a popular oil change company ruined her car

Customers of a major oil change chain told Channel 2 Action News a quick and inexpensive oil change caused thousands of dollars in damage to their vehicles.
The full story: 2wsb.tv/45LH5PO
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Пікірлер: 945

  • @falcorthewonderdog2758
    @falcorthewonderdog27582 күн бұрын

    Don't look for bargain car services. Take your car to a REAL, QUALIFIED TECHNICIAN.

  • @zomfragger

    @zomfragger

    2 күн бұрын

    It's more about convenience than price. Most people don't think to have their cars oil changed until the reminder light comes on then they freak out and pull into the closet shop just to make it go away. Yes I said most since there are people out there who do the correct thing and watch their miles and schedule service when they are due.

  • @thepotatoofheaven

    @thepotatoofheaven

    2 күн бұрын

    how do i know if theyre qualified

  • @GoonyMclinux

    @GoonyMclinux

    2 күн бұрын

    Qualified by who? what denotes qualification?

  • @donwyoming1936

    @donwyoming1936

    2 күн бұрын

    Pretty much every garage has the minimum wage, new guy changing oil. It's a right of passage. You seldom ever get a certified technician to change your oil. Their time is too valuable to waste on oil changes

  • @lario1030

    @lario1030

    2 күн бұрын

    💪🏾yess

  • @mattfarahsmillionmilelexus
    @mattfarahsmillionmilelexus2 күн бұрын

    There's a reason I change my own oil in my garage. Never had a problem due to criminal incompetency.

  • @jameseverly8501

    @jameseverly8501

    2 күн бұрын

    thanks for the comment i have 3 toyota and i allways take my car to the dealership for oil change and after they get thorugh with the service i allways check the oil level and so forth and had no real problems

  • @czechmate6916

    @czechmate6916

    2 күн бұрын

    Same here I do my own oil change since 1972.

  • @nell7869

    @nell7869

    2 күн бұрын

    Save a boat load of $$$ as well doing your own oil change.

  • @Ballen1182

    @Ballen1182

    Күн бұрын

    I did after a six pack and started the car with zero oil lol wondering why it sounded kinda funny. Ls1 trans am, too smh.

  • @mattfarahsmillionmilelexus

    @mattfarahsmillionmilelexus

    Күн бұрын

    @@Ballen1182 Hopefully It didn't get hurt.

  • @lanrea9373
    @lanrea93732 күн бұрын

    That's the reason why it's better to change the oil by yourself if you can or take it to regular mechanics. This is not the only company doing this kind of crappy job.

  • @donwyoming1936

    @donwyoming1936

    2 күн бұрын

    Just stahp. Most people don't have the skills, tools or desire to change their oil. Most apartment buildings ban car maintenance in the parking lot. Disposal of waste oil is also a pain.

  • @lanrea9373

    @lanrea9373

    2 күн бұрын

    @@donwyoming1936 They can buy their oil and filter and take it to a local workshop, changing by yourself is optional.

  • @drscopeify

    @drscopeify

    2 күн бұрын

    @@donwyoming1936 Also driving requires skills too, and so does using a computer, doing oil changes is as easy as making a nicer dinner meal, if not less skills needed, in my opinion. When I did it the first time I made a list of steps like a cooking recipe, and by the second time I only used the list as a rough guide and by the 3rd oil change it was too obvious and now it only takes me a few minutes to do the oil change, I have done it probably 40 times by now.

  • @vivillager

    @vivillager

    2 күн бұрын

    @@donwyoming1936, just gotta ask around as to who needs waste oil. Guy local to me has a truck that runs on oil, so everybody just gives it to him, even some of the local shops

  • @matrix2000x2

    @matrix2000x2

    2 күн бұрын

    @@donwyoming1936 How is disposing of used oil a pain. I just drive down the street to my local auto zone or any car parts store and they take my used oil and used oil filter and even give me 25 cents from the state oil recycling program. I live in California for reference.

  • @robertbowersock3471
    @robertbowersock34712 күн бұрын

    I always check the oil before I drive away. Trust no one.

  • @NorthlanderMN

    @NorthlanderMN

    2 күн бұрын

    That’s smart. I’d be checking for leaks too.

  • @althunder4269

    @althunder4269

    2 күн бұрын

    Me too, but you should also check it daily after that for at least a week because it could be leaking out slowly if they didn't tighten the oil filter or drain plug. Also look under the car for drips.

  • @Kenobi-vu9mb

    @Kenobi-vu9mb

    2 күн бұрын

    Bingo.

  • @austinhernandez2716

    @austinhernandez2716

    2 күн бұрын

    You contradicted yourself. You said don't trust them yet you still go there? Why not do it yourself then?

  • @chuckh4077

    @chuckh4077

    Күн бұрын

    I only trust my regular auto shop. They never make a mistake with my car

  • @Michael-fe9ef
    @Michael-fe9ef2 күн бұрын

    Whhhaaaaaaaattttt those quick stop oil change drive throughs ruined your car???? You don't say

  • @mrtjbiga1784

    @mrtjbiga1784

    2 күн бұрын

    WHAT! , nnnoooo way

  • @RTBOY954x

    @RTBOY954x

    2 күн бұрын

    They hire idiots no car mechanical background at all.. the oil change service is to get you in there to sell u cabin filters air filters wipers and get u to do that 140$ useless coolant exchange its allllllll about sales and how fast they get em they use a torque wrench on canister filters thats why the gasket breaks… or the oil filter housing and more than half the cars already come in with fucked up skid plates anyways least at the shop i work at.. or someone cut a hole in it or not using one waiting for that big puddle of water one day

  • @richb1576

    @richb1576

    Күн бұрын

    Yea. But I got a free car wash

  • @DimSimSam

    @DimSimSam

    Күн бұрын

    Who would think workers who haven’t been through trade school would destroy your engine? I doubt trained mechanics would want to change oil all day. Additionally the oil change is the only time where my mechanic can pick up any issues with my car.

  • @NathRebornsK

    @NathRebornsK

    Күн бұрын

    Basically, the problem is the employees themselves whom don't wnat to clean the kitchen like me. Most people are 18 and above and ther attitude don't match the service quality. I have resume to look for a decent job, even cheap salary. Most people don't want cleaning job. And here it is, toxic society creates more car engine broken.

  • @markthorsen2888
    @markthorsen28882 күн бұрын

    Fast, cheap and good. You can pick 2 and only 2.

  • @richardelliott8352

    @richardelliott8352

    2 күн бұрын

    the exception is an oil change, provided they are not trying to use the cheapest filter or oil available on the entire planet, which is probably this companies recurring wet dream.

  • @reggiejohnson6521

    @reggiejohnson6521

    2 күн бұрын

    I only want "Good"

  • @youtoobe169

    @youtoobe169

    2 күн бұрын

    I don't think you can have "good" with "cheap"

  • @DKNguyen3.1415

    @DKNguyen3.1415

    2 күн бұрын

    @@youtoobe169 You can but it might take infinite time.

  • @Kenobi-vu9mb

    @Kenobi-vu9mb

    2 күн бұрын

    @@youtoobe169 You can, even now. Most decent mechanics will take side work at a much lower rate. You are on their time table at that point though, so it might be 3 months before you see your car for a 2 day job.

  • @ColbraBull
    @ColbraBull2 күн бұрын

    These are literally kids out of highschool being paid minimum wage to change your oil. They really don't care if they mess up your car.

  • @jasonjason9866

    @jasonjason9866

    2 күн бұрын

    I worked minimum wage jobs in high school late 90's and took pride ensuring I was doing things right. Social media changed kids for the worse.

  • @ColbraBull

    @ColbraBull

    2 күн бұрын

    @@jasonjason9866 yep exactly right. Taking pride in your work not only benefits the customer, it benefits you by refining your skills

  • @JimHerbertOutdoors

    @JimHerbertOutdoors

    Күн бұрын

    False. We own a valvoline Quick Lube and it's a 60 yr old manager there all day with three techs in their 30s that all have previously been mechanics. Not all quick lubes are dumb kids

  • @tom11zz884

    @tom11zz884

    Күн бұрын

    Sort of like fast food employees

  • @jasongrisdale3084

    @jasongrisdale3084

    Күн бұрын

    ​@@JimHerbertOutdoorscan't be very good mechanics if they now work in a shitty minimum wage quick lube job...a good mechanics would laugh in your face if u walked up to them and offered them a job....I would...I would tell u to stick it as I'll always turn wrenches in a reputable shop making top dollar an hour

  • @Denvermorgan2000
    @Denvermorgan20002 күн бұрын

    That tool at 3:00 is for taking off the oil filter of not the oil cap the oil cap is taken off by hand no tool is required.

  • @marthajean50

    @marthajean50

    Күн бұрын

    Yes, and it's not "more complicated" than it used to be. One strap wrench does them all, for Pete's sake. Clearly, the news people aren't handy types.

  • @geraldscott4302

    @geraldscott4302

    19 сағат бұрын

    @@marthajean50 I always use a strap wrench when there is room for it. But 2 of my cars, both Mercury Grand Marquis, don't have room for a strap wrench. I used to use a socket on the flutes, but Ford changed the flutes on their Motorcraft filters, and there is no longer a socket that will fit. so I switched to K&N filters, that have a hex nut welded on the end. They cost more, but I don't really have a choice.

  • @marthajean50

    @marthajean50

    18 сағат бұрын

    @@geraldscott4302 Right, yeah. A few models are super tight on the space around the filter. Only thing I'd think other than what you've got going is if it would be possible to use the spanner/pincher type, given if its 2 grips had enough spatial sweet spot to play with -- if so, probably just enough to loosen it to get to hand tight. If it's THAT squeezed, you can't even get a good hand grip, often, though. You'd think on something as big as a MGM, they could do better. We always joked at the garage about their doing stuff like that so customers would bring it to them. Torn off too many crushed filters to count.

  • @spider-mm6wg

    @spider-mm6wg

    17 сағат бұрын

    I believe what the dude was talking about are the cars that don't use a 'can' filter, but rather a cartridge and housing. I've seen plenty of people F them up. I had a friend get an oil change on a BMW, they drained the transmission, and over filled the engine. Unless you have a dead simple basic car, I would avoid these places, hell I have one of the dead simple cars, and I just do it my self.

  • @geraldscott4302

    @geraldscott4302

    17 сағат бұрын

    @@marthajean50 The front end of the MGM was redesigned in 2003. It got rack and pinion steering, and the steering rack is in the way of getting to the oil filter. It was not a problem on older models. You can use anything to remove a filter, since it is getting thrown away anyway. But you have to be very careful not to damage the new filter.

  • @Jenkmode89
    @Jenkmode892 күн бұрын

    As someone who used to work at one of these quick service oil change companies I can tell you they don’t hire people who know anything about cars. Maybe a few know something but the vast majority don’t know anything about cars. I didn’t work for take 5 but I did work for a similar company and can tell you it’s not even a requirement to have automotive knowledge to get hired. I actually did apply to take 5 and the manager actually told me she thought I was over qualified to work there and I didn’t get hired. These companies pay so little that no one with automotive experience wants to work there. At the company I worked for we all got paid 8 bucks an hour that’s 75 cents more than minimum wage to be working on peoples cars that are what gets them back and worth from work. The only reason places like this even exist is because people are too lazy to do it themselves. Changing oil is by far the easiest thing to do on a car.

  • @blessedaroma

    @blessedaroma

    2 күн бұрын

    I agree with you my step dad use to work at a jiffy lube for 8 bucks an hour... insane slave labor wages😢😢

  • @Jenkmode89

    @Jenkmode89

    2 күн бұрын

    @@blessedaroma yeah while charging a fortune for oil changes. If you wanted synthetic oil at my shop you paid bare minimum 120 bucks and that’s not including any extras you get. They tell us to constantly upsell filters and services. If you know nothing about a car how can you do a transmission service? How can you do a radiator flush? This is why people’s cars get messed up unqualified untrained people are performing services they are not qualified to perform. Changing an air filter is one thing that’s nothing doing maintenance on a car when you are not a mechanic should be illegal.

  • @spencers4121

    @spencers4121

    2 күн бұрын

    To be fair as someone who worked at a store that did tires and oil changes, during and after I left high school. You don't need to know ANYTHING about cars. What you do need to do, is have simple procedures that spend a few extra minutes at most running the engine. Then checking the dip stick, and looking under the car for leaks.

  • @Jenkmode89

    @Jenkmode89

    2 күн бұрын

    @@spencers4121 if you’re going to sell major services on people’s cars you need to be knowledgeable about cars or at least be a mechanic. At these places people who have no understanding on how cars work are performing major services on cars they have no business performing services on. Would you want a untrained person doing a transmission service or radiator flush on your car? If oil changes were all you did then you would be correct you don’t need to know much but that’s not the case. A lot of these places have been caught charging people for major services and then not doing them. These places are all scams and people should stay far away from them.

  • @chrismulders2344

    @chrismulders2344

    2 күн бұрын

    Don't trust a quick change place anymore. Take it to a professional mechanic.

  • @peachykeen4242
    @peachykeen42422 күн бұрын

    I've never heard of this place BUT I will remember their name. They will never get my business. Damn shame!

  • @spencers4121

    @spencers4121

    2 күн бұрын

    Any express lube place can have this issue, it comes down to how lazy or how poorly the workers are trained.

  • @HummaKavula-DontVoteForStupid

    @HummaKavula-DontVoteForStupid

    2 күн бұрын

    I’ve been going to my location for years. They have hundreds of locations. You’re free to do what you want with your money but shaming an entire franchise over the actions of one location seems crazy to me

  • @texaslegend5076

    @texaslegend5076

    2 күн бұрын

    I first started seeing them in Houston in 2020. I work on my own stuff though.

  • @chuckh4077

    @chuckh4077

    Күн бұрын

    Yup. Along with Walmart oil change. Never again.

  • @HummaKavula-DontVoteForStupid

    @HummaKavula-DontVoteForStupid

    Күн бұрын

    @@chuckh4077 yeah, anyone going to Walmart for an oil change is asking for it

  • @tedbell4416
    @tedbell44162 күн бұрын

    Express oil ruined my truck never go to these places

  • @ronbennett7885

    @ronbennett7885

    2 күн бұрын

    Agreed and won't use them. However, dealers occasionally mess up too. Had it happen decades ago. Fortunately, caught it before leaving the lot. They added the oil and all was fine. With some cars, that's not always the case, but many times it is. Regardless, one only has moments to shut it off before serious damage occurs. Guessing these drivers didn't notice for a while. The lady with loud knocking and the guy with smoke coming out.

  • @gotskinn

    @gotskinn

    2 күн бұрын

    We do all of our own work. It's hard and challenging but worth it. Shops just don't care about your car like you. All my stuff is old. And I am SO proud of that! PROPS TO MY HUSBAND! You can't be DUMB and have an old vehicle that is reliable. I GOT 7.

  • @Zach-sg5uu

    @Zach-sg5uu

    Күн бұрын

    @@gotskinn BS I’ve had nothing but old vehicles & they have all been reliable! All I had to do is oil changes! and basic maintenance!😂

  • @mariovo5

    @mariovo5

    Күн бұрын

    She said whaaaat ? SHE NEEDS TO file a lawsuit and file for damages that happened NEXT

  • @dreamer6508

    @dreamer6508

    Күн бұрын

    Brand new transmission destroyed, oil leaked out after an oil change

  • @Cfchild1
    @Cfchild12 күн бұрын

    Sign meant to say 15% off oil draining, replacement extra.

  • @neverthree_putts3655

    @neverthree_putts3655

    2 күн бұрын

    LOL good one. "Save $15 bux now and then call your mechanic in a week"

  • @117delta

    @117delta

    3 сағат бұрын

    Lololol

  • @davidgoodrich1258
    @davidgoodrich1258Күн бұрын

    This is why you change your own oil. Not only is it more affordable but when you do it yourself you know it’s done right.

  • @RichQcCa
    @RichQcCa2 күн бұрын

    They should renamed themself "Take 6" to add a minute to check the oil level at the end

  • @brianjarvis2772
    @brianjarvis27722 күн бұрын

    My wife went to a fast oil change place one time and they put the wrong oil filter on and all of the oil poured out as she drove away 2 mi down the road the motor seized and blew up. We had to threaten to sue the place to get them to even act like they were going to do the right thing. The car was old and used and we got 5,400 out of it and only paid 1,250 for it.

  • @ekop1778

    @ekop1778

    Күн бұрын

    YOU WERE RIPPED OFF SIR NEVER GO TO PEP BOYS ALSO THEY CHARGE DOUBLE

  • @wturner777
    @wturner7772 күн бұрын

    This is why I avoid those quickie-lube places like the plague and change the oil myself.

  • @TL-wy1nk
    @TL-wy1nk2 күн бұрын

    Oil is like blood! If you don't have enough of it your car, you will need a new engine. It can cost up to $10k to replace an engine.

  • @roninthedestroyer8958
    @roninthedestroyer89582 күн бұрын

    This happens even if you go to the dealership

  • @TODD-KOBELL
    @TODD-KOBELL2 күн бұрын

    I have built three of these places; electrician But I would never go there. I am an able person who can take out one bolt for my oil change. The warranty policy states with the customer must do. How about what the technician must do? Like a complete and correct job.

  • @marthajean50
    @marthajean50Күн бұрын

    I used to work in management for a quick oil change company. Take my advice: No matter who changes your oil, ALWAYS: 1. Check your oil when you get the car back. 2. Watch your oil and temperature gauges for a while to be sure they stay normal. 3. Be alert to significant dripping for a while after. Any questions, ask away. I can answer whatever you like.

  • @junkman8742

    @junkman8742

    Күн бұрын

    What are those pink things in the urinals? How do they taste?

  • @marthajean50

    @marthajean50

    Күн бұрын

    @@junkman8742 I can't have those. They're not gluten-free.

  • @MikeyG003
    @MikeyG0032 күн бұрын

    And this just adds to why I do my own work on my cars 😂🤦🏽‍♂️ oil changes are such an easy and basic task

  • @spencers4121

    @spencers4121

    2 күн бұрын

    Not for everyone.

  • @montevans7110

    @montevans7110

    2 күн бұрын

    Honestly this comment is true , but a lot of women not hearing that 😂.

  • @austinhernandez2716

    @austinhernandez2716

    2 күн бұрын

    ​@@spencers4121yes it is, unless you got a disability.

  • @Brayfrait

    @Brayfrait

    2 күн бұрын

    Most elderly women do not change their oil

  • @MikeyG003

    @MikeyG003

    Күн бұрын

    Yeah that’s true, everyone can’t do it, but it should be very easy for any “mechanic” most basic maintenance you can do. No business working in a shop if mechanic can’t do simple oil change lol

  • @akor45
    @akor452 күн бұрын

    'I know someone\some place cheaper' Famous last words before disaster strikes.

  • @kentpass
    @kentpass2 күн бұрын

    What that statement says is get an attorney.

  • @user-5ee3zk1w
    @user-5ee3zk1w5 сағат бұрын

    DON'T EVER GO TO WALMART EITHER, THEY F'D MY CAR UP.

  • @smitastic7030
    @smitastic70302 күн бұрын

    When I worked at Valvoline part of the process was to show the customer the oil stick reading full after the oil change. It is impossible to send a car out without oil if this step is followed.

  • @marthajean50

    @marthajean50

    Күн бұрын

    GREAT practice! That's brilliant management.

  • @alexv4434

    @alexv4434

    23 сағат бұрын

    Yes! I used to live near a Valvoline and always took my car there for oil changes, it was cheap too. They always showed me the oil dip stick at the end

  • @spencers4121
    @spencers41212 күн бұрын

    To be fair as someone who worked at a store that did tires and oil changes, during and after I left high school. You don't need to know ANYTHING about cars. What you do need to do, is have simple procedures that spend a few extra minutes at most running the engine. Then checking the dip stick, and looking under the car for leaks. These places are so worried about doing the change so quick, corners get cut and people frankly just get lazy. Also if you hear an air tool, during your oil change they just stripped your drain plug.

  • @cesarsalgadosalgado2199
    @cesarsalgadosalgado2199Күн бұрын

    Permanently restrict and ban this company from doing work on cars anymore

  • @stevenweiss2148
    @stevenweiss2148Күн бұрын

    It is shocking that a city would trust that place to change their oil.

  • @Chuck_PS
    @Chuck_PS2 күн бұрын

    It’s not about the warranty. It’s about gross negligence by the company.

  • @jaymeez
    @jaymeez2 күн бұрын

    what in the world!? Wonder if these techs could change a light bulb successfully

  • @Bill-im6nt

    @Bill-im6nt

    2 күн бұрын

    NO!

  • @spencers4121

    @spencers4121

    2 күн бұрын

    Why do you call them "techs", anyone can get a job there. You think they're trained mechanics lol.

  • @thewiseguy3529

    @thewiseguy3529

    2 күн бұрын

    They're not techs dude lol You need to get out in the world.

  • @neverthree_putts3655

    @neverthree_putts3655

    2 күн бұрын

    The three that I saw? I'd 100% wager NO WAY

  • @Kenobi-vu9mb

    @Kenobi-vu9mb

    2 күн бұрын

    @@thewiseguy3529 probably one actual tech in the whole place. 🤣

  • @specialized29er86
    @specialized29er86Күн бұрын

    A quick oil change just goes to show how well some folks maintain there car.

  • @tom11zz884
    @tom11zz884Күн бұрын

    One of the reasons why I take my car to the DEALERSHIP for any type of maintenance. Yes it cost more, but at least we have qualified folks working on your cars.

  • @bryanx0317

    @bryanx0317

    Күн бұрын

    To be fair the dealership is usually an all day experience. Trust me, I used to work at one.

  • @TheVsingh2

    @TheVsingh2

    Күн бұрын

    Dealership is cheaper than take 5 for oil changes. They are selling convenience similar to fast food.

  • @kerlygerl
    @kerlygerl2 күн бұрын

    This has happened to two of my husband’s cars at Express Oil, different locations.

  • @NorthlanderMN

    @NorthlanderMN

    2 күн бұрын

    Why do you still go? Are you going to those places so you get a new engine?

  • @youtoobe169

    @youtoobe169

    2 күн бұрын

    Why didn't he learn his lesson the first time? LOL

  • @Tokomi

    @Tokomi

    2 күн бұрын

    Obviously you both didn't learn your lesson the first time. Great match!

  • @absoluteblue3567
    @absoluteblue35672 күн бұрын

    Love how the news always tries to get an honest statement from these companies and they always respond (if they do) with them saying, "Read the fine print"

  • @NativeAmericanSwag
    @NativeAmericanSwag2 күн бұрын

    Time for people to learn about their own vehicles, and start being self sufficient!

  • @spencers4121

    @spencers4121

    2 күн бұрын

    Time for people not to live in a bubble, and learn not everyone has the tools or ability to get under the car.

  • @GoatzombieBubba

    @GoatzombieBubba

    2 күн бұрын

    A lot of cars don't have drain plugs in the oil pan and you have to have a oil sucker tool to remove the oil.

  • @Kenobi-vu9mb

    @Kenobi-vu9mb

    2 күн бұрын

    @@GoatzombieBubba how many is "a lot?" I work in the trade and I've come across exactly 1 car like that out of probably thousands at this point. I never knew there were so many. Care to list off a few models?

  • @Todd.T

    @Todd.T

    2 күн бұрын

    @@Kenobi-vu9mb More like they don't have dipsticks.

  • @Kenobi-vu9mb

    @Kenobi-vu9mb

    2 күн бұрын

    @@Todd.T That I could definitely see, Chrysler or German probably.

  • @Brettdyt
    @BrettdytКүн бұрын

    That's why I change my oil myself. I get to pick the oil and filter and make sure it is done right.

  • @user-vu5dt9lb4d
    @user-vu5dt9lb4d2 күн бұрын

    I change my own oil and have always done so, I know some people can't, find a mechanic you can trust.

  • @mr.sa7anserv606
    @mr.sa7anserv6062 күн бұрын

    Made the mistake of once letting Walmart change my oil but I made sure to watch. The guy was going to fill the oil in my headers until I stopped him.

  • @yayger825

    @yayger825

    Күн бұрын

    I had my headlights filled with water for some reason, and when I checked the windshield washer reservoir they filled the wrong hole with motor oil! And my actual oil pan was bone dry.

  • @SlXkxmx
    @SlXkxmx19 сағат бұрын

    How is this a popular place? It’s such a ripoff

  • @ICARUS_I
    @ICARUS_I20 сағат бұрын

    The big mistake people are making is taking their vehicle to a car service shop called “Take 5”

  • @Denniss7420
    @Denniss74202 күн бұрын

    30 years ago, I went to one of these places because I was living in an apartment and didn't have anywhere to change my own oil. They left my oil filler cap loose and it spewed oil all over my engine compartment. I've changed my own oil ever since!

  • @kseries1981
    @kseries1981Күн бұрын

    A quick, inexpensive oil change is a bad oil change.

  • @philn1601
    @philn16012 күн бұрын

    sue the company to make them pay for it.

  • @mr.t9438

    @mr.t9438

    20 сағат бұрын

    cost money to sue and no guarantee you will win

  • @JaySmith-pv2mw
    @JaySmith-pv2mw2 күн бұрын

    I went to Take 5 once years ago in Jacksonville...didn't go back.

  • @hammerdragon4321
    @hammerdragon43212 күн бұрын

    That includes Walmart they are a joke to when it comes to maintenance

  • @ronbennett7885
    @ronbennett78852 күн бұрын

    Wonder how long they were driving before they noticed the oil pressure light. With no oil, it should come on nearly immediately. Another reason to run the engine a bit before leaving the location. More ideally, but less realistic for many drivers, is checking the oil themselves before leaving.

  • @johnrambo1349

    @johnrambo1349

    2 күн бұрын

    Cause they are idiots just keep driving and driving until the car won't drive and then check the oil. Lmao

  • @jjohn713
    @jjohn7132 күн бұрын

    You get the same problem at actual dealerships as well. I paid for a dealership to drain and fill my differential oil. It never happened and when I did it again at another location 30,000 miles later, it was thick sludge.

  • @PraveenSrJ01
    @PraveenSrJ01Күн бұрын

    I never take my car to oil change companies like Jiffy Lube and Michelin Tores. I pay more to go to the dealer instead.

  • @benjigans1419

    @benjigans1419

    9 сағат бұрын

    At least at the dealer they know what they’re doing! I always take my Ford to the dealer for work and always will, no one else fixing my car.

  • @gwenniewennie8325
    @gwenniewennie83252 күн бұрын

    Same thing happened to my at a quick oil change.

  • @sandriagutierrez2605
    @sandriagutierrez26052 күн бұрын

    The cheap becomes expensive! Old Spanish proverb.

  • @albertdelagarza1081

    @albertdelagarza1081

    Күн бұрын

    Lo mas barato sale' caro'...........lol

  • @sandriagutierrez2605

    @sandriagutierrez2605

    Күн бұрын

    @@albertdelagarza1081 así lo aprendí! 👍🏼

  • @MarleeDecember105
    @MarleeDecember1052 күн бұрын

    OMG, thank you for sharing this story. My daughter is going through the same thing with this company.

  • @AAALLDAY07
    @AAALLDAY072 күн бұрын

    This is why I change my own oil. It’s easy and you know your using the correct oil

  • @blessedaroma
    @blessedaroma2 күн бұрын

    Sad sad ....I hope they pay out for those people's cars bc the worst thing is taking your car for an oil change and now you can't get any where. I will never go to take 5.

  • @ronbennett7885

    @ronbennett7885

    2 күн бұрын

    Doesn't sound like they are. No resolution was mentioned for either driver. Shame. Most likely they'll need to sue and then maybe get some compensation, but still likely be out thousands.

  • @googleusergp
    @googleusergp2 күн бұрын

    My 2024 Toyota Corolla comes with "free" maintenance, but I chose (as I do with all of my cars) to do it myself. I know it was done not in a rush, with the right oil filter and the right oil. I did the first oil and filter change at 2937 miles, well under the recommended 10k that Toyota states (supposedly 5k for severe service). The week after I did, the dealership where I purchased the car called me and wanted me to bring it in for the "free 5k mile inspection". When I told the woman that I already changed the oil and filter, she said, "Oh no, it's just for tire rotation and fluid top off". That's when I told them, "You delivered the vehicle to me without any washer fluid (which I made them reimburse me for), and you want to touch it again? Go pound sand. If and when it needs warranty work, it's going somewhere else". That ended that chat. I'm glad I do my own work.

  • @Naldo_S1K

    @Naldo_S1K

    2 күн бұрын

    Hey if you're running synthetic and changing your oil at 2900 miles, can I have your old oil? I'll even come and pick it up.

  • @googleusergp

    @googleusergp

    2 күн бұрын

    @@Naldo_S1K That was the factory fill oil and it was actually quite dirty at 2900 miles. The Corolla uses 0W-8. Could it have gone 5k miles? Sure. The good rule of thumb is 6 months and 5k miles for a modern Toyota. That works out to mostly twice a year for most folks.

  • @althunder4269

    @althunder4269

    2 күн бұрын

    You just voided your warranty.

  • @googleusergp

    @googleusergp

    2 күн бұрын

    @@althunder4269 Absolutely incorrect and bad information. You don't have to have the dealer do the service to keep the warranty in effect. That's against the law.

  • @althunder4269

    @althunder4269

    2 күн бұрын

    @@googleusergp googleLOSERgp: You have to have a certified shop do it. DIY doesn't count.

  • @LeadStarDude
    @LeadStarDude2 күн бұрын

    I have never let anyone else change my oil, and I never will. You just can't trust people. You especially can't trust a place that hires kids with absolutely zero experience and almost no supervision on the job. 🤦‍♂️

  • @mr.joshua2937
    @mr.joshua293714 сағат бұрын

    Everyone should be aware that these oil changes places use the cheapest quality oil, on top of that the 'techs' are mostly just high school kids with no experience. I use to be a technician working for a dealer and I lost count as to how many people came in with engines destroyed after taking it to these oil change places.

  • @WillieFufu-lo1nb
    @WillieFufu-lo1nb2 күн бұрын

    The Jeep guy can change his own oil, most mechanically inclined folks can change thier oil & filter in 15 minutes.

  • @akeemharris9872

    @akeemharris9872

    2 күн бұрын

    That's not everyone though

  • @Anthony-dj4nd

    @Anthony-dj4nd

    2 күн бұрын

    30-45mins

  • @WillieFufu-lo1nb

    @WillieFufu-lo1nb

    2 күн бұрын

    @akeemharris9872 of course not everyone but most people.

  • @thewiseguy3529

    @thewiseguy3529

    2 күн бұрын

    ​@@Anthony-dj4ndtakes me 10 min to change the engine oil on my glk350. Takes more time to hook up the scanner computer and reset service reminder.

  • @thewiseguy3529

    @thewiseguy3529

    2 күн бұрын

    ​@@Anthony-dj4nd try about 10 min. 45 minutes means you shouldn't be attempting it lol

  • @dieselsdirtyworks
    @dieselsdirtyworks2 күн бұрын

    Well this is very true last time I was at take five it was super cold out and I just wanted a quick oil change they had an hour long wait because they broke the guy's Cadillac who was ahead of me then after the lube Tech couldn't figure out how to open my hood on a 97 Chevrolet Silverado The man insisted on opening my hood even after I told him what engine I had year make and model. And after fumbling with my hood latch for a minute and telling me it was broken I went out opened it showed him there was nothing wrong closed it and left.

  • @KnightRider55
    @KnightRider55Күн бұрын

    If you want something done right, don't limit the workers time. Good quality work can't be done quickly!

  • @A-Doug
    @A-Doug2 күн бұрын

    A Take 5 opened in my town last year. Within the first month there was already someone who said her engine was ruined after getting an oil change there.

  • @uamssamu5635
    @uamssamu56352 күн бұрын

    Penny wise pound foolish

  • @AlexTheLi0n
    @AlexTheLi0n2 күн бұрын

    Don’t take your car to those quick oil change places. I was lucky with my Mercedes because the dealership caught it.

  • @Jenkmode89

    @Jenkmode89

    2 күн бұрын

    Why would you take your fancy German car to a quick service oil change place? These type of places don’t even carry the oil for German cars. They don’t carry any filters or anything. At the place I worked at every time a Mercedes or bmw came in we would always have to run to an auto parts store just to get the filter and oil to even be able to do it. Also German cars are very notorious for being difficult to work on. They have skid plates with 20 screws on them that you have to take off just to get to the filter. A lot of places will see all that work and not even do it and still charge you. Don’t ever take a foreign car to a place like this.

  • @joefrank627
    @joefrank6272 күн бұрын

    The oil filter remover tool is more for the external metal filters, if you have an internal oil filter loosen it when warm but not so loose oil will come out the sides heat once cooled contracts making it difficult to remove can even use this method on metal oil filters that are external.

  • @Lp-ze1tg
    @Lp-ze1tg2 күн бұрын

    Wal-Mart used to provide oil change for customers years ago. I remembered seeing a mechanic used a tool to tighten the oil filter of my car and he was doing to other cars too. Few months later I went to another garage for oil change and the mechanic asked me who messed around with my car's oil filter. He said that whoever changed the oil filter should use Just his hand to tighten it and he should stopped turning once he feels a slight tightness. Well Wal-Mart is no longer providing car maintenance services under their name here in Canada.

  • @1127brighton
    @1127brighton2 күн бұрын

    Why would you buy an very expensive vehicle then go to a cheap oil change place that brags about being quick! People don't make sense.

  • @spencers4121

    @spencers4121

    2 күн бұрын

    Because after buying the car they can't afford, they have to save every penny they can.

  • @donwyoming1936

    @donwyoming1936

    2 күн бұрын

    They change oil. How hard can that be? Haha

  • @eligreg99

    @eligreg99

    2 күн бұрын

    @@donwyoming1936Right? It’s kinda of hard to mess up an oil change

  • @philswaim392

    @philswaim392

    2 күн бұрын

    She may have bought it used old and cheap.

  • @daneclark3161

    @daneclark3161

    2 күн бұрын

    Buying a used luxury car is relatively inexpensive. I take my 2013 Mercedes back to a dealer, but the oil change is $400.

  • @VintageVaughnVehiclces
    @VintageVaughnVehiclces2 күн бұрын

    If the seal was defective on that guy's oil filter they'd be old gushing everywhere it would have been all down the street a huge mess. And he would have smelled it big time. I think a lot of these cars they take the oil out but they don't put it back in they drain it changed the filter get to talking especially if you hear a bunch of Spanish being spoken underneath your vehicle beware. They didn't have a lot of high-end Vehicles down in South of the Border, so why the hell would they know how to work on them when they get over the Border. On the job training? Bang cuz your engine oh Pedro forgot to put the oil back in.

  • @Jenkmode89

    @Jenkmode89

    2 күн бұрын

    I used to work in this industry and I heard take 5 drains your oil pan before even knowing you want an oil change. Like you could go in for an inspection and pull up they will drop your pan and when they find out you don’t want a oil change they won’t fill it back up and just let you drive off. I was told this by actual employees that worked for them.

  • @rs232killer
    @rs232killer2 күн бұрын

    A relative of mine had a fast oil change place (different chain) failed to tighten the oil filter. The engine was ruined but the place ended up taking responsibility.

  • @joeldriver-sp2rg
    @joeldriver-sp2rg2 күн бұрын

    Yeah that's why I change my oil myself with fully synthetic, quality oil and filters that I buy myself. Takes less than 15 minutes and it's no problem at all.

  • @im2yys4u81

    @im2yys4u81

    2 күн бұрын

    At 73 YO I'm still doing all my own vehicle maintenance. Full synthetic and quality filters. It's not rocket science.

  • @MrLivewire1970
    @MrLivewire19702 күн бұрын

    We have one in my small town. They always show me the dip stick before they close the hood. I still check my oil on a regular basis for any changes

  • @guillermo68480
    @guillermo68480Күн бұрын

    I do my own oil changes because they’re cheap, EASY and no one is going to care bout your car as much as you do.

  • @lavejim11
    @lavejim1119 сағат бұрын

    I am surprised to hear this. I have used the Take 5 in my area several times, and they were always very careful and conscientious in servicing my vehicle. Whenever a technician did a certain operation, he called it out, another tech verified it, from start to finish. I have had no problems with them at all. Maybe its just certain locations that are having problems.

  • @Credit87
    @Credit87Сағат бұрын

    I’ve changed my own oil for 8 years. Easy to learn, you know for a fact the oil you buy is going in there, and no one will care for your car like you will especially once the manufacturer’s warranty is gone.

  • @WildDigger
    @WildDiggerКүн бұрын

    When I worked at an oil change place when I was a kid we had an employee not tighten a drain plug on a brand new car. The engine blew in minutes. The oil change place did replace the motor.

  • @ChevyCitation
    @ChevyCitation20 сағат бұрын

    1:54 Sounds about right Take 5 oil change yes it Takes 5 Seconds for them to Destroy your Engine

  • @AnalogWolf
    @AnalogWolf2 күн бұрын

    This is really sad to hear. It is clear they don't train people well at all at these places. Not to blame the victims here, but one thing I suggest to anyone after getting their oil changed is to check the level before you drive off. I've never had it empty (thank goodness) but once or twice it was slightly under or overfilled and I had them adjust it right then or there so I could go on with my day.

  • @crazyobservations3080
    @crazyobservations3080Күн бұрын

    You should always check the oil level when you use one of these express lube shops. They will overfill with oil too. Had to take it back and make them remove oil from my engine at two different places now.

  • @syncronisity1
    @syncronisity120 сағат бұрын

    Top mounted (cartridge style) filter housings can be unscrewed with a standard, appropriately sized socket. Bottom (standard) filters can be undone with filter pliers, or a universal filter adapter. Worse case scenario, hammer a screwdriver through it, and take it off that way.

  • @Coral-reef.
    @Coral-reef.4 сағат бұрын

    Do not go to these places. Go to a local mechanic trust me

  • @donwyoming1936
    @donwyoming19362 күн бұрын

    If I don't have time to change the oil myself, I typically go to the dealer. A minimum wage new guy will likely change your oil instead of a certified technician, but it seems they're far less likely to make $13,000 mistakes. I said "less" likely.

  • @ravennajade3435
    @ravennajade3435Күн бұрын

    I used to work in the automotive industry. Damage is normal for any quick lube chain, sometimes even the one-offs.

  • @FritzTheCat_1030
    @FritzTheCat_10302 күн бұрын

    The drive-through oil change place near me (Valvoline) always shows you the dipstick with the oil on it after they change it and before you drive out.

  • @GeminoSmothers
    @GeminoSmothers15 минут бұрын

    I go to this company in lake Havasu and they always give me professional service. They give cold water, check my tires, and show me the dipstick before I leave to ensure there's actually oil. They also check the filters.

  • @chris12321222
    @chris123212222 күн бұрын

    The other day I went for a top off, they told me my oil was actually over filled. I guess that oil pan gasket wasn’t leaking like they stated months prior, that’s why I went in for a top off

  • @mvpjsj7557
    @mvpjsj75572 күн бұрын

    Some of the people that work in quick oil change shops look like they can't even change their own underwear correctly 😂 heeeell noooo Would I trust them with my car.

  • @stuwest3653
    @stuwest36532 күн бұрын

    That "old" filter wrench works fine and doesn't get uses on filler caps.

  • @stevegonzales527
    @stevegonzales5272 күн бұрын

    Do people not bother to check their oil afterwards to make sure they didn’t get scammed? Didn’t realize these people were that trusting of businesses especially at a cheap price

  • @Flyby-1000
    @Flyby-1000Күн бұрын

    And that's why I do my own oil & oil filter changes along with other easy to moderate maintenance...

  • @moblades1
    @moblades1Күн бұрын

    I went to one of these places once and swore I wouldn’t return. 5 young guys who barely seemed to understand what changing oil was. Only one was seemingly competent and luckily no problems but I was nervous the whole time and checked my oil afterwards just to make sure.

  • @drjohnsonhungwell5115
    @drjohnsonhungwell5115Күн бұрын

    It's not just checking the oil before you leave or later they'll strip the oil drain plug out or leave the rubber gasket from the oil filter on if it detaches from the filter and then put the new filter on and it doesn't seal the oil will immediately come out and if not caught , you're walking , it's best to do it yourself and if you don't know how it's easy to learn and you'll be assured that it's right it's a pretty simple process .

  • @chickenhawk8996
    @chickenhawk89962 күн бұрын

    I tell my customers all the time when they complain about my rates “Good service isn’t Cheap and Cheap service isn’t good.”

  • @preciousowusu7743

    @preciousowusu7743

    Күн бұрын

    That part.

  • @marktsmotivation
    @marktsmotivation2 күн бұрын

    I had an oil change chain ruin 2 vehicles, but; I couldn't prove it. I found out when going to another oil change place that the previous place was not replacing oil filters at all. One of my vehicles was a Sprinter that I was doing deliveries with. I always watch the oil being changed. The technician at this new location pulled my filter from the top of the motor. The other place had NEVER done that. They were just putting new oil in the motor without a new filter. It wasn't long before I started having engine trouble with my Sprinter and another vehicle that I had been taking to them every 5000 miles for a synthetic oil change. I always let a real mechanic change my oil now.

  • @richb1576
    @richb1576Күн бұрын

    Bought my first car at 16. My older brother is a mechanic. He made me promise to never bring it to a quick lube place. He said it was better to drive it a bit longer waiting for an appt with a garage

  • @markwilliams4525
    @markwilliams45256 сағат бұрын

    The ones I go to here in Florida always show you the dip stick after they changed the oil and I always supply my own oil and filter

  • @dentalnovember
    @dentalnovember2 күн бұрын

    Dealerships can be just as bad. I usually change the oil on my wife’s Toyota but we had the car at the dealership for emissions and safety inspection so we had them change the oil. At the next oil change I noticed that the technician used the wrong size oil filter and forced it into the housing. The filter element was compressed and when I compared it to the proper filter it was 1/2 inch longer. A good mechanic is worth paying for if you want the job done properly. Or just do it yourself.

  • @eg6gsr
    @eg6gsr2 күн бұрын

    The problem with places like this is there are to many hands on one car. Someone to drain the oil, someone to replace the filter and someone to top off fluids, all supposed to be done in a fast manner....problem is there is no one to check the work so with all those hands on one car someone will forget to do one thing and it's game over for the owner of the vehicle.

  • @russrask
    @russrask2 күн бұрын

    it's not hard to change oil especially when you have a building with all of the bells and whistles. Drain the oil, remove oil filter, make sure gasket comes off with oil filter, install new oil filter with gasket, add right kind and right amount of oil. It's that simple.

  • @frequentlycynical642
    @frequentlycynical642Күн бұрын

    OTOH, sixty years ago when I was an apprentice mechanic, I was changing the oil on a Jaguar which took 12 quarts. That's not a typo. I was on about quart six when I noticed that oil was starting to run onto my feet. I had forgotten to put the drain plug back in. Boss wasn't happy. God, I hate it when people who don't know Jack Excrement about something weigh in where they shouldn't. Those circular things the guy was showing are oil filter removers. "Oil caps" generally refers to the filler cap where one puts oil in.

  • @TheLumpyOne
    @TheLumpyOne2 күн бұрын

    Had an experience like this at a Jiffy lube in the mid-90s. I only use the dealership now or change it myself. Haven't had a problem since.

  • @TJsVette
    @TJsVette2 күн бұрын

    I believe it, my sister took her car there and they didn't even change the oil filter and it was loose. I would never take a vehicle there

  • @brucel.554
    @brucel.554Күн бұрын

    It's not about the warranty. It's about the competency of you workers. It's not something that can be fixed at your shop once the engine is damaged due to your negligence, like the case with some of these customers.