Why your home warranty might not cover your broken AC

Some homeowners are finding out the hard way that their expensive home warranties don't cover their broken ACs. One common reason: the AC is too old and the warranty is voided. John Matarese suggests three questions for homeowners to ask before buying a home warranty and what to do if it won't pay for your problem.

Пікірлер: 51

  • @MrArtiisan
    @MrArtiisan3 жыл бұрын

    starts @1:25

  • @JohnDoe-gv9jv
    @JohnDoe-gv9jv5 жыл бұрын

    That happened to me. My hot water heater went out. It needed replacing it was 15 years old. I was told by the repair person that they won't pay to replace the hot water heater. They would pay for parts and labor but not a new tank. I told them a tank was part, but that didn't work. I asked about the AC just because I had replaced it and they said the most they would pay is a maximum of $1500 for repairs. My old warranty had maybe 10 days left and then my new one kicks in. I canceled my new one and got a refund. Then I started getting emails saying I need to renew my warranty before it expires.

  • @breemichellekelly3049

    @breemichellekelly3049

    4 жыл бұрын

    Who was u with?

  • @ksa4061

    @ksa4061

    3 жыл бұрын

    They seem very very dishonest and will DELAY your requests for weeks month+ Their answer everytime is... NOT COVERED .. THERE'S AN EXCEPTION while some confirmed one the phone that they will replace the unit but turned out ... they will not cover it Im canceling this shit on my house and will tell my fitness to STAY the f^%*&$ away from these.

  • @samuelugh5729

    @samuelugh5729

    Жыл бұрын

    Ya. They are scammers. you have to fight with them. They want u to keep paying them so everytime it breaks. U pay again then they just patch it up

  • @scarpfish
    @scarpfish3 жыл бұрын

    Home warranties are garbage. All of them.

  • @eternalawareness1

    @eternalawareness1

    Жыл бұрын

    No you are naive for thinking that, companies like ahs are much bigger than you can understand and they will pull u out and save your ass homie, take my advice, if you own a home or ever hope to, then a home warranty should be in your mind, cause we all know buying a car is expensive, and maintenance is even more expensive cause it lasts as long as you have the car, so just imagine an entire 🏠

  • @NETWizzJbirk
    @NETWizzJbirk4 жыл бұрын

    Irony is she paid $500 per year for presumably a number of years. Let’s ay she was living there for three years... she would have had $1500 saved instead of American Home Shield saving it. She could have just paid the $900

  • @ksa4061

    @ksa4061

    3 жыл бұрын

    They seem very very dishonest and will DELAY your requests for weeks month+ Their answer everytime is... NOT COVERED .. THERE'S AN EXCEPTION while some confirmed one the phone that they will replace the unit but turned out ... they will not cover it Im canceling this shit on my house and will tell my fitness to STAY the f^%*&$ away from these.

  • @eternalawareness1

    @eternalawareness1

    Жыл бұрын

    American home shield was not mentioned in the video yet you mention them, defamation??? And btw ahs covers no matter the age

  • @bambikiller338
    @bambikiller338 Жыл бұрын

    2-10 replaced my dishwasher and hvac. 🤷‍♂️ worked for me.

  • @christiewagner3995
    @christiewagner39952 жыл бұрын

    Fabulous script, sincere delivery and such a romantic preface by Todd about how he met his wife. Wonderful interspersings of dance scenes. LOVED the comnercial! Sounds like a great app.

  • @IPULCOLUMBIA
    @IPULCOLUMBIA7 ай бұрын

    BIGGEST SCAM EVER!! Two years faithfully paying my monthly payment…my pump that PROVIDES WATER to my home broke-(water is kinda ESSENTIAL to a home) they said it was not covered…HOW CAN THAT NOT BE COVERED???? Dropped them like hot garbage!! 🗑️ Save your money pay yourself that amount so when something breaks your COVERED!! 2 years and then TOO NOT BE COVERED-!! Horrible scam!!!!! Everywhere I see this post I will be commenting this horrible experience!!

  • @marklotz2934
    @marklotz2934 Жыл бұрын

    Do not do business with American home shield. Take it from somebody that did, once you sign their contract , you are certain to be disappointed and probably end up being furious. The only way you can cancel the contract is to cancel the credit card they are billing. I did this and now they’re sending me to collections. If you notice, all the American home shield KZread videos have comments turned off so you cannot share your experiences with American home shield. This is a horrible company do you not signed that contract!

  • @bsamps6253

    @bsamps6253

    Жыл бұрын

    I was ready to call AHS and sign up and the voice of GOD said "Maybe lookup some complaints about them?" TONS of complaints. Yours stuck out the most. Thanks for this.

  • @oldtwinsna8347
    @oldtwinsna83473 жыл бұрын

    Not my experience, they dispatch a licensed contractor in the specialty within a few days and always fixed the problem. Then again this is for real failures and not your 16 year old taking something apart then breaking it, passing off intentional damage.

  • @fleurdebreezeacheatingllc2573

    @fleurdebreezeacheatingllc2573

    2 жыл бұрын

    And how do you know everyone is doing that?

  • @eternalawareness1

    @eternalawareness1

    Жыл бұрын

    @@fleurdebreezeacheatingllc2573 most of the time when someone calls for a home warranty it's either they know of a problem already or they suspect one, no one really calls just like that to sign up unless you are a responsible adult who just purchased a home and unsure of the state of the appliances, they always think they can call with preexisting conditions and get it covered, AHS is the home warranty you should get and some people don't even know they have someone different and they are saying ahs is crap lmao if you get ahs it's rare that you have a problem, if you get choice or select thats your ass

  • @tg5476
    @tg5476 Жыл бұрын

    first premier home warranty says they will cover hvac and then you read the exclusions find out it won't cover

  • @davidguy7335
    @davidguy733510 ай бұрын

    Well $500 is far better than $6,000

  • @huntress01
    @huntress01 Жыл бұрын

    Aside from HVAC how are they when it comes to plumbing that is my main issue.

  • @noisyart1863
    @noisyart1863 Жыл бұрын

    I have American home shield also now 8 years, and they are horrible. The contract I have with them they will no long follow. I am still having problem with them for September 22. The service center never calls me back. Even after trying to get a supervisor I never get a call back. Now going on 4 months, and nothing is being taken care of. They hang up and it is like talking to a brick wall. Do not use this company, they will try everything to not to follow the contract as it was written. They pulled on me that even after 4 months without air in the state of Florida, I had to pay someone else to get my AC done, and they said they would do a cash in luw now that I had to fix it myself they are trying to say that because I fixed it they don't have to pay anything. I keep trying to get them to put that in writing and to point out where it said that in the contract. And they just keep giving me the runaround. I have talked now to about 6 different people there. And each will push the problem onto what they call they supervisor but I never get a phone call from that supervisor. I say if we are all having this type of problems, costing us all money. We should try and get some sort of class action suit against AHS for breach of contract as we are all seeming to have similar problems.

  • @JLS702
    @JLS7023 жыл бұрын

    Liberty guard ,Customer is Your God Take your responsibility do the right thing to your customer! Without your customer Liberty Guard won’t be in business!

  • @eternalawareness1

    @eternalawareness1

    Жыл бұрын

    Get American home shield

  • @JLS702
    @JLS7023 жыл бұрын

    Liberty guard Does not covered my water heater broken LOL ! It’s Been a 10 days. Negotiations I replaced water heater I paid $860 Liberty guard said . As courtesy they pay $600 .LOL . I bought Liberal guard home warranty insurance Premium package $1999.00 For 5 years on November 2019

  • @skullcrusher7698
    @skullcrusher76982 жыл бұрын

    Cinch home warranty is notorious for this. Beware homeowners

  • @robertwhite9898
    @robertwhite9898 Жыл бұрын

    To be honest I wouldn’t buy none of these home warranties. They don’t do anything except take your hard earned money. . They are a total joke & waste. Plus they lie like a rug . Do yourself a favor don’t waste your money on those useless worthless warranties . The same warranties for vehicles. I can understand wanting a safety net sure . Read the fine print. Jonh said it best .

  • @bobo11112222
    @bobo111122223 жыл бұрын

    Another tech going by beer can cool Looks old r22, not big deal. 410a better check subcool for txv, and superheat & return wet bulb for piston/capillary.

  • @dauuiel

    @dauuiel

    Жыл бұрын

    What???????????

  • @margie.g.kendall8456
    @margie.g.kendall84564 жыл бұрын

    What do you expect. Always an excuse.

  • @jpvalentine1968
    @jpvalentine19683 жыл бұрын

    Ahs is a scam with ac companies for sure. The AC contractors up the cost of refrigerant which is a non covered item. Then charge ahs low amounts in labor to make up the difference. Example latest ac repair $600 for freon not covered , labor charged to AHS $50.00. The freon is $80 a jug on eBay???

  • @eternalawareness1

    @eternalawareness1

    Жыл бұрын

    You can tell someone who doesn't research anything, go and look up the price of Freon then feel dumb

  • @eternalawareness1

    @eternalawareness1

    Жыл бұрын

    Ahs does cover freon on the top plan fully covered

  • @JLS702
    @JLS7023 жыл бұрын

    Cancel my policy Too difficult to deal with one water heater takes 10 days haven’t got any resolve yet ! !Water heater broken it’s covered On my policy, I bought premium package With Liberty Guard Paid $1999,00 for Five years on November 2019 ! Liberty guard said water heater broken not covered?? LOL If liberty Guard don’t coverage You won’t pay!I will complain to the Division I’m going call an lawyer get legal advice today ! Don’t have time for this play game! Please stop playing game ! Customer is God without customers Liberty Guard won’t be there! Take Your responsibility do the right thing! P

  • @apotbos
    @apotbos2 жыл бұрын

    Better business bureau is a scam companie.

  • @eternalawareness1
    @eternalawareness1 Жыл бұрын

    That's why American home shield covers your ac no matter the age!! And if you signed up for a contract without asking the necessary questions it your ass when you get denied you can't go tell BBB or anyone else your sad story cause as a consumer you have the power

  • @laverdadesmejor
    @laverdadesmejor Жыл бұрын

    WHY is everyone SO happy in their ads but SO PISSED OFF when they TRY to get someone to do what they promise???? *SCAM SCAM SCAM SCAM SCAM*

  • @eternalawareness1

    @eternalawareness1

    Жыл бұрын

    No you are wrong it's not a scam, they are bigger than you can ever imagine and they can take gits you can't, you got the wrong company and have a bad taste, don't try to ruin it for everyone else, should've gotten American home shield homeslice

  • @laverdadesmejor

    @laverdadesmejor

    Жыл бұрын

    @@eternalawareness1 Sorry Ma'am, my facts/experience are 100% accurate.

  • @raulsanchez2407
    @raulsanchez24073 жыл бұрын

    Have started a site for unbiased home warranty reviews. If anyone wants to give feedback on their experience here's the page: Thanks in advance!

  • @icecold6400

    @icecold6400

    2 жыл бұрын

    where's thew link