As I say in the video the vast majority of people in the hobby are decent guys, the ones who tend to approach GW staff in public though tend not to be decent at all. I said this in another comment but thought I’d put it here in case any were butthurt or triggered. Likelihood is I’m not talking about you in this video :) and if I am, well you can swivel.

@manosanastasiou4405

Жыл бұрын

Anthony joshua voice but northern you have to recognize yeah that when you put that shirt on in an ouarttside of the work place you are global 🌐 ambassador for the gw hobby n must exercise the same professionalism in n ouarrtside of the pain 🎨 TING 😂

@DukeDanseMacambre

Жыл бұрын

Only known a few managers over the years being terrible. Most have been great in and out of store, even the ones I don’t know as well will share a smile and head nod in the street or make small talk if in the same place waiting etc, I just don’t bring up hobby stuff outside of gw unless they mention it first unless it is “hows work been?” I used to go down allot in the past to paint and model in store but I would drop £200-£500 a month and buy through them. One that was half way we got along but we used to have frank conversations some times about their attitude in private but would have a reasonable respect and are still friendly now a decade later bumping into each other.

@ChrisKCook

Жыл бұрын

Honestly most people who work in retail hate most of their customers. Sounds like you guys actually hate a lower percentage than most of us...

@Onikame

Жыл бұрын

It's sad, but it seems to be a trait of toxic and less intelligent people to open their mouths when they have nothing meaningful to say. Most of the decent people are just quietly enjoying the hobby. It always the idiots who are loud, and sadly, get listened to.

I love when something cringe happens in public. If someone on the bus yelled "Tau SUCK!" to a GW manager I don't think I'd be able to keep from bursting out laughing.

@Supernaught00

Жыл бұрын

I don't know any other way to react! Who does that shit?!

@the_inquisitive_inquisitor

Жыл бұрын

I'm still shocked every time a person in real life knows what Warhammer IS...

@ChrisKCook

Жыл бұрын

@@the_inquisitive_inquisitor not just real life, it surprises me when it's referenced in non gaming online spaces.

@greenghost2008

Жыл бұрын

When people complain about Tau all I can say it "they hate us 'cause they ain't us."

@alaljarensi6990

Жыл бұрын

@@the_inquisitive_inquisitor I mean it is the most popular tabletop miniature game in the world. Along with the excessive shovelware, has a number of very good video games, books and music with an enthusiastic fan base spilling out free advertisement to boot.

Simple piece of unsolicited advice for anyone working retail: either put a jacket on over your company shirt, or change out of it, if you don't want that kind of attention. Many people mistakenly assume that if you are wearing a shirt with a company's logo, you are a fan or enthusiast. I doubt anyone who works for law enforcement (especially Corrections) would step foot outside their place of business in their uniform.

@juliantheapostate8295

Жыл бұрын

Yep. There's a reason police don't wear uniforms when off duty. They are also prohibited from even just buying alcohol when in uniform

@Sammo212

Жыл бұрын

I used to go the movies after work when I was a manager at FYE. If I didn’t change my shirt before going I would have so many people ask me about record releases, movies, etc.

@stevenschnepp576

Жыл бұрын

In my old job, you were to head home and change out of uniform before doing anything else. You were permitted to stop briefly and shop or refuel, but it wasn't encouraged. Good way to avoid unwanted attention from the locals.

This video just reinforces my belief that everyone should be required to work in retail or some other customer-facing position (call center, etc) for a bit so that they understand what it's like and have that perspective going forward in their lives. I have worked in retail and worked in call centers for over 5 years. I don't wish that level of experience on anyone but I learned more about how to be a decent person from those jobs than from any other experience in my life. I can't even imagine approaching a GW employee when they are off the clock about the hobby because of my own retail experience. I cringed so hard at these stories. I have also asked my local GW manager what I can do to help them and their store simply because I appreciate them being there and listening to me ramble because I have been on the other side of the counter and I know that they have various numbers and metrics they have to meet in order to check the boxes on some corporate spreadsheet.

@ChrisKCook

Жыл бұрын

This!

@JAIGH83

Жыл бұрын

Like a form of national service? Lol

@JAIGH83

Жыл бұрын

Like a form of national service? Lol

@oliverjamesatkinson

Жыл бұрын

The public/general population never, ever cease to disappoint me with their rudensss and bs. I'm amazed some people go through their life never being called out on their shit.

@ChrisKCook

Жыл бұрын

@@oliverjamesatkinson Whenever I encounter people being shitty arseholes to retail staff I call them on it, knowing that the staff generally can't tell them to get stuffed. I've had quite a few staff members thank me after the aggressive arsehole has stormed off in a huff. It probably also helps that I'm solidly built and scary looking enough to make the sort of cowards that think bullying teenage retail and hospitality staff is ok think twice.

Don’t make retail staffs life worse because of mistakes that corporate makes. Simple as, take it up with corporate if you have problems

@anghbalahr2971

Жыл бұрын

and then you take it up with corporate and youtubers like these will cry about it in a video, lol

@ChrisKCook

Жыл бұрын

@@anghbalahr2971 or you can just complain on KZread like you do. Which is your real hobby right?

@Marinealver

Жыл бұрын

But how do we get to corporate when they use retail and customer service as literally bodyguards? We could just stop buying their products but even that will end their livelihoods and force them to look for another job.

@ChrisKCook

Жыл бұрын

@@Marinealver buy shares?

@anghbalahr2971

Жыл бұрын

@@ChrisKCook Yeah...giving your money to people who hate you will totally Show them

9/10 Games Workshop Managers hate him. Try drinking Nuln oil to become PERFECTION

@northernexile

Жыл бұрын

Okay this one was great.

@greyknighttexan3299

Жыл бұрын

Some say he can paint his model just by pointing at them and shouting boo-yah. All we know is he called the Stigxile!!!

@IdioticSynergy

Жыл бұрын

@@northernexile Cheers mate

The second you don a shirt with company logo on it or a branded name tag you become the living avatar for that company. You become the comprehendible manifestation for consumers to rave at like you are the one pulling at the strings of their lives for your own personal dark machinations. No I promise we are not hiding bread in the back, no I promise these are the freshest dates we have, why on earth would I be hiding the mystical future bread from you?

I really don't get this vibe in the US stores and can't imagine the local manager being cat called or harrassed in our area. But I will definitly watch myself complaining about release schedules or lack of stock on the websites. I really dont want to be part of the problem but look I just did it....not goint ot edit it away either. The local managers biggest complaint (he ever shared with me) is that he doesnt actually ever get to participate or play himself. I dont play at the shop as I have a pretty epic set up at home - would it be appropriate to ask/offer him to come play?

@northernexile

Жыл бұрын

I've heard US stores are indeed just built different, but, over there the GW manager you are shouting at may be armed so...I guess there are two sides xD

@papee23467

Жыл бұрын

GW doesn’t like firearms in there stores but most of the regulars carry

@undeadmusky

Жыл бұрын

Given I have a 4" flip blade hanging from my pocket and my CC permit....but seriously I think in general Gw and it's culture/products are much more prevalent east of the pond. I could walk around shirtless with my chest hair shaved and dyed into an Imperial Aquila and no one would know wtf it was unless I walked into a shop like that.

@Necromancer1230

Жыл бұрын

@@undeadmusky As someone who lives just shy of 30 miles away from my nearest Game Workshop store and has to drive across state lines to get to it I think part of what helps is that they are legitimately kind of a novelty here in the US.

@alaljarensi6990

Жыл бұрын

If you're well acquainted, it certainly doesn't hurt to invite them over.

Hate is not opposite of love, opposite of love is apathy. If someone complains that only means theyre still engaged enough to care.

@Deus888

Жыл бұрын

No.

@ChrisKCook

Жыл бұрын

You sound like someone trying to justify domestic violence...

@davoodoo8042

Жыл бұрын

If you say so, this is merely 2nd stage of grief, if it reaches acceptance people wont simply start to like it, they will accept their hobby isnt for them anymore and move on.

@Deus888

Жыл бұрын

@@davoodoo8042 there are no stages of grief. Everyone goes through their grief in their own way.

@davoodoo8042

Жыл бұрын

@@Deus888 oh ok then, im sure you must be right on that.

I have to admit, the "Tau suck ass" comment in the train was pretty funny!

Reassuring to hear GW's contempt for its customers exists at all levels.

@ChrisKCook

Жыл бұрын

Reasuring to find toxic gamers everywhere...

@chikhai

Жыл бұрын

@@ChrisKCook Top banter. Good one.

@JordanR

Жыл бұрын

Cringe.

@joshuadaniels4257

Жыл бұрын

Based

@jaybeepainting9413

Жыл бұрын

@@ChrisKCook calling people on the train 'fat mouthbreathers'.. yeah, it's the customers who are always toxic.

I feel like complaining about having people try to talk about the hobby in public while you wear a GW T-Shirt is like a woman complaining people are trying to flirt with her while wearing extremely revealing clothing or a cop off-duty complaining that people are trying to report crimes to him when he's in full uniform in public transit. Wear whatever you like of course same as with free speech, but don't expect people to not see you. The way you dress in many ways denotes how you want to interact with other people and how you wish they interacted with you. That's not a hard concept to grasp. I don't go on public transport wearing my with-chemicals smeared lab coat and lab glasses, because that would attract lots of attention be it positive or negative. While the assholes are obviously not in any way excused for acting as such if you know X will happen if you do Y and you don't like X, maybe stop doing Y. It's not that hard of a concept to grasp.

@jakub_paints6775

Жыл бұрын

Exactly. Nuff said.

@northernexile

Жыл бұрын

As I said that kind of just proves the rule. The very small amount of times I am caught short and wearing the GW gear this happens almost every time. For instance the drinking scenario, I live a 30 min train ride away from the store and a woman I’m seeing comes in wanting to surprise me with a date. What…do I say no because people may say mean things because of my jumper or do I just go out? I would rarely wear my GW gear in public, when I did the behaviour of those around me tended to be atrocious.

@darko-man8549

Жыл бұрын

Gonna say, the police, at least in England, if they are in uniform are on duty. You can’t be in uniform and not be available to help.

@sonicwingnut

Жыл бұрын

@@northernexile Plus there's the fact unlike a police officer, your job literally ends the second you walk out the door of your business and contrary to popular belief it seems, you are not providing a vital public service. I work for a University IT department and if I'm on my lunch in town I don't expect random professors to clock me and start putting jobs in just because I've got a branded polo shirt on.

@bigmacattack7747

Жыл бұрын

@@sonicwingnut but you should expect that they could, especially if there were a great mainly extremely devoted fans of your lab that had invested hundreds if not thousands of pounds in it's products.

When you wear the uniform you represent the company. Sad fact, but still a fact. When a person berates the company to the person representing the company it should reflect more upon the company than either the customer or the employee. My reaponse might be something like "Hey man, I just work here." I think that part of working with people makes people hate people. About ten times a day at work I say "Ugh. I hate people" and I imagine it's the same if you are a retail clerk or a physician. You start to hate your customers.

@northernexile

Жыл бұрын

I think the ‘hey man I just work there’ starts to wear off when you’ve done it for the 70th time and even then…they don’t tend to listen xD

@bigmacattack7747

Жыл бұрын

@@northernexile Who are they supposed to complain to though? With no means of contacting GW at all you are in effect the public face of the company, no?

@Exarach

Жыл бұрын

This guy gets it. The consumer has been well trained to associate the logo and the uniform with the brand, dont care if your with starbucks, mcd's or the police. Common issue with Nurse/Drs/vets and the scrubs, it puts you out there as "the expert" or at the very least "the face" of the entity that you have on your chest. Im not going to say thats fair, or even right, but when people look at the uniform, you represent the whole brand. I will be real, I think they dont even see you as the individual, they just see "the Gdubs". If you can throw an overshirt in the bag for the minute you leave work, might be the best way to solve the issue. People used to hassle me all the time off work for the same reason and I was just a guy that worked at a food store. The cattle have been trained and its too late to fix.

@ChrisKCook

Жыл бұрын

@@bigmacattack7747 you've not noticed the Contact Us section of thecGW Website then?

@bigmacattack7747

Жыл бұрын

@@ChrisKCook you and I both know that's a bad joke

American gamer here. This is extremely funny in the context of our culture, where our relationship with the Games Workshop manager is "that guy who pressures you extra hard to buy shit he knows you can't afford and makes you feel unwelcome if you won't" and our relationship with the Games Workshop store is "that place we go when our LGS runs out of nuln oil". Maybe it's different in the UK, but I've had better shopping experiences buying used cars.

@bigmacattack7747

Жыл бұрын

It's literally no different in the vast majority of the U.K. GW managers aren't celebrities since the game is still niche here though not to the extent in the U.S, most GW Stores don't actually hold games for anybody other than the staff's buddies/guys that spend half their paycheck there every month.

@chikhai

Жыл бұрын

Going to a GW store for any GW product is a last resort in the UK. I still can't fathom why people still go to them. The prices, community, atmosphere and ability to get a game are way, way better in an independent store.

@seventysix2545

2 ай бұрын

Many years ago, my dad actually got fired from a used car lot for "being too honest " I wish I was kidding, but yeah....

The games workshop employee being a celebrity is definitely only a UK only thing. In the US (or at least where I am) warhammer is super niche here and I've never accidentally ran into another 40k fan outside of the game stores or tournaments. I am also pretty sure the US games workshop stores run differently to the UK ones because the one I went to a few times allowed games in the store.

@Subtleknife12367

Жыл бұрын

It is super niche in the UK too. GW employees are not celebrities in the UK. I think there might be some bias on the story tellers part here because he obviously had some bad experiences which might skew his opinion which is understandable.

@Supernaught00

Жыл бұрын

Yeah, there's a GW in my city and they have gaming tables. I happened to run across one in Toronto (in a mall) and that store had awesome tables both inside and out in the hall in front of the entrance. The guys who worked there would referee games! Pretty cool.

Something else that GW managers don't like is power gamer/bullying. My local GW store has done a massive shut down on anyone trying to bully or power game in the store and made it so much more enjoyable. We had this one git who tried to have people battle his 8 Iron Hands Redemptor Dread list. To his surprise, no one would touch it and he eventually got the hint and left for a LGS that was known for power gaming. Now that they have left and casual gaming has returned, the community is thriving.

Yeh know what I hate? When GW store managers get defensive and spergy over demonstrable facts.

You had me laughing out loud at work with the Titan in the baby stroller. 😂 The Paramore story reminded me of how the store that started me on Warhammer was once playing my favorite band, Bush, while I was starting my Dark Eldar army. ❤️ The rest of that story is really good advice, and I like when it comes up in your videos! I feel like it's kind of like what church does for other people. x)

I have only had one really weird interaction with a GW manager, as far as I know there is only 1 GW shop in my state and it's about an hours drive from where I live. This was right after businesses were opening back up from covid lockdowns and I was just getting into 40k. I really liked the sisters and had started an army but for some reason boxes of regular battle sisters were impossible to find, hell eBay only had a few boxes and people were trying to charge over twice what they normally sold for. I called the store because I didn't want to drive all that way for nothing, the manager picks up and I ask him if he has any boxes of battle sisters which he says no, okay no problem I'm also working on my night goblin army so I ask him what he has in the way of night goblins, the dude practically yells at me " They are Gloomspite Gitz not night goblins", I decided screw it I'll drive down there I need something to paint. I get to the store ( which is the size of a shoe box), and said I called about the night goblins, " they are Gloomspite Gitz" he corrects me again. I apologize, Christ knows why, and have him grab a few things for me. As he is getting what I asked for I look over and see 2 boxes of battle sisters, not believing my luck I say " hey I asked about those, and you said you didn't have any", he replied " I found them in back after your call", obviously he wasn't going to tell me about them. " Ok I'll take both of those boxes as well", I then tell him I've been looking everywhere for them for about a month with no luck and how much eBay was selling them for. The prick actually had the nerve to ask me if I was planning on buying them to resell on eBay, then said he was only going to sell one box to me. I got pissed n said " look man I'm spending a couple hundred as is here and if you won't sell both boxes to me I'll just go somewhere else", so of course he sold me both boxes. This was such a weird interaction I still can't figure what the hell was up with that guy but it soured me on that shop and now I only spend money at a FLGS that is 4x the size and has employees that are actually nice.

@ChrisKCook

Жыл бұрын

The jokes on him. Next year they'll be Night Goblins again. Warhammer:the Old World. When that comes out you should walk back in there and ask for sone Night Goblins fir you W:tOW army...

@josephskiles

Жыл бұрын

@@ChrisKCook good idea,I don't want to ever go back to that store again though

I was probally one of those customers that was secretly hated some years ago, I said cringy things regularlly and was kind of awkward and abit of a power gamer. I did try and go out of my way to make good staff feel appreciated though. However even back then i tried to be a half decent person.. i didnt cheat or be a sore loser and or do any of the general things that piss people off. I'm no longer quite as cringy or power gamey and have generally learned better social skills.

Also, regarding the bronies, one thing I've noticed is that it's the obnoxious ones that are loud about being bronies. It wouldn't surprise me if you've met many more than you think you have, but the non-obnoxious ones just haven't brought it up.

I get how you mean about the way people feel entitled to your time outside of work just because of the uniform. I'm a postie, and I've lost count of how many people feel entitled to approach me and demand to know where some piece of mail is whilst I'm walking home through town. There's also been a couple of not so bad interactions (people coming up to me to thank me for working through the pandemic), but mainly it's people coming to know where their mail is.

As a Gamesworkshop manager having just discovered this channel I've got to say thank you so much for the content! Having so much fun binging the stories!

Guess it is somewhat different being in person rather than over the phone..... It's been a long time but honestly giving support/taking orders over the phone at head office I can't think of any hobbiests/collectors I disliked dealing with...... unless they caught me right at the end of the day, 2 mins to closing time (we had to stay to take the order/give advice until they were done... whether that was a 2 min call or 15 mins)

I noticed this the other day this week when I entered a GW store (one of the 3 in my city), I asked if he had some Air GW paints he didn't, I saw someone I recognized and started talking to him and the manager suddenly snapped with angry face: "Could you two move away from us and talk somewhere else so you don't interrupt our game ?"; the GW was small and noisy and I realized that he was just a cvnt like the rest of them and to think over a year ago I dropped 400 euros at his store on AoS stuff; he just didn't want us in the vicinity of his majestic game table. I just don't trust people who work in GW shops no more; I just don't feel comfortable in GW shops very much. So what I'm saying is that this was in a GW store and yet again that slightly dismissive behaviour towards me I get from yet another GW manager. I'm starting to get p1ssed off with it, it's the fickle nature of them; maybe it's because they get treated like sh1t from HQ and the sh1t trickles down to the customer. So that's 2 different GW stores in the same city where I've had unpleasant experiences with managers in the last 2-3 years, my mate had a terrible experience just asking for paints from the 3rd GW store in my city and he's like a top tier painter in Southern Europe that wins competitions.

@northernexile

Жыл бұрын

It is a circle of crap isn’t it? HQ treat staff and customers like shit, staff and customers return the favour, staff and customers start snipping at each other. Like if I’m in my store it’s fair cop, you can moan all you like and whilst you’ll not be my favorite guy I’m not going to rage. On a train though? In a pub? Nah. That’s like expecting a taxi driver to give you a lift when he’s having dinner with the Mrs xD

@davedogge2280

Жыл бұрын

@@northernexile Maybe I have to be a little bit more thick skinned about it and just expect to be dismissed like a serf in a GW store or any other hobby store or gaming club like a serf now and again but if it's extreme or it continues then just have my say. I get what you mean about not wanting people to approach and talk shop with you, I know Kate Bush's neighbours NEVER talk to her about her work. I have a 2000s pop star who still is in a world famous band down stairs and I would never just casually initiate a conversation about her work, public life or private life - that's not cool at all, I just treat her like any other neighbour, don't pry, don't interlope and don't interrupt.

@sonicwingnut

Жыл бұрын

​@@davedogge2280 tbh in my experience most musicians and artists love talking about their work so long as you're talking on a level.

@bigmacattack7747

Жыл бұрын

@@northernexile What used to be Hobby Centres are Stores now, it's a fundamental psychological shift and it's affected everything.

@sleepingpiranha8879

Жыл бұрын

At least with the one I went to, it wasn’t bad, the manager was chill despite how I arrived literal seconds before he came back from his lunch break. The only reason I’d say it was a negative experience for me was the fact that I’m not good with people and was in a small room (the store itself was basically just that one room) alone with someone I didn’t know. And thus was nervous enough to start overheating within my coat. But then again, could one be harsh to such a pitiful creature?

This is one of the biggest reasons I only lasted 6 months at GW. I hated the fact that I was gradually growing resentful of the hobbyists around me even the ones who hadn't done anything wrong. The constant forced building and painting of stuff for the store destroyed my desire to do any of my own stuff. Being told off for not being forceful enough with my sales approaches on children was the final straw, made me drop the job like a rock.

Wow!! I totally understand this entitlement. I was an Optician for two large worldwide companies, and the way people would treat you, especially at the members only company, was absolutely appalling. I watched grown ass people throw themselves on the floor like toddlers if they didn't get their way. Im glad someone can relate to how I felt...

Okay the Tau sucks bit was kinda funny.

This was so enjoyable. Thank you for sharing and for the tips on how to behave around GW employees. Not sure if I ever made these mistakes but I will be sure not to in the future.

Listening to this from America. This is hilarious! I love that you take all this so seriously. Bro, sounds like you need to get into real estate.

@thebardbardelli6515

Жыл бұрын

I have a GW store manager who started off in real estate and transferred to Warhammer. He’s never looked back

@anormalbloodangel843

Жыл бұрын

I kind of wanted to say the same thing. I guess the hobbyists and GW employees over here are just polite people in general.

@Wylding756

Жыл бұрын

@@anormalbloodangel843 I’d never dream of behaving like some of the people in h to see stories…and the hygiene problems! Lol wow

@Zeiss120

Жыл бұрын

@@anormalbloodangel843 no bro, these people who work at the store are just as toxic as it's community in a different way. They just need to find another job and should have never made their hobby their career. And let's be real, if you know your hobby has toxic community (and anything that's a hobby that has someone who is mega passionate about it will have toxic people) than thats your fault.

Moral of the story: don't be a jerk.

As a GW manager I haven’t had any such experiences yet though I only have around 8 months under my belt. One day I’ll have some stories to share Northern Exile ! Haha keep up the great work man

I agree that I haven’t met a not-weird a broni (though I’ve only known 2 on a personal level) but I wouldn’t say it’s weird “because it’s for kids” - there’s plenty of “for kids” stuff that I think isn’t weird to like; but there’s something about MLP that brings out this super weird bunch (for the most part)

so glad i stumbled upon this channel. a totally different side to the hobby. thanks!

You probably won't read this, but I'd like to offer my two bits. I get what you mean about customers. I've worked retail, not for GW but for a big name Petstore. Got idiots similar to what you mentioned all the time, folks would call me out in public. Management warned me about those folks and to just ignore 'em. Did I despise those people? You damn bet I did, but I ignored them. Though It made me more respectful to store workers and I already tried to be respectful to them. Have a GW store in my hometown in here in the US. Every time I've been there the manager and store workers have been polite, granted I was a newbie and also kept my conversations short with them, even when it was a slow day and mainly went to ask questions on how to start an army, what miniatures would be best for such and such an idea, but I always tried to be respectful and I never had a bad experience and I hope that those managers never ended up with a bad experience of me. One of them even complimented a Liberator I had spent two months painting.

What game is the footage from

I admit to being a fan of My Little Pony. The last generation I mean, the 2010 to 2019 series. I thought it was charming and well written and I loved it’s art style. So I bought some fun T Shirts, you know the fan designed stuff you get on red bubble. They very swiftly became night shirts instead because of how often I was approached by weird fat guys with a strange glint in their eye. I just liked a thing I thought was a fantastic cartoon, I didn’t want a conversation with someone who likes Fluttershy WAY too much.

@Teadon86

Жыл бұрын

^this Don't want to be approached by some guy with questionable social skills trying to figure out my tolerance for bullshit so he can degen-dump on me about which pony he would want to rail. Better keep stealthing.

@niarlatotepbasset

Жыл бұрын

“my little pony” 🤨…I hope you are 6 or 8 yrs old, and that you are girl, or something 🙄…otherwise it’s totally weird, bye 👋😒.

@AtheAetheling

Жыл бұрын

@@niarlatotepbasset I don’t mind random internet strangers thinking it’s weird. I honestly have no interest in your opinion, nor should you have any in mine. I like cartoons and well written ones at that. That’s literally all it is. But there’s a difference between liking something for its own merits and then being approached by people that like it too much. So that’s why it’s something I largely keep to myself.

@DAEDRICDUKE1

Жыл бұрын

@@AtheAetheling "nor should you have any in mine." Then why the fuck are you writing at all? Is your narcissism just that overwhelming?

@Teadon86

Жыл бұрын

@@niarlatotepbasset There's alot of content for children that healthy adults can like. Mlp:fim do have some aspects that's for adults.

What game is the gameplay footage from? Looks awesome.

@sleepingpiranha8879

Жыл бұрын

That one Grey Knights Xcom game, I forget it’s name however.

makes me feel pretty good that on a late train home, about to get off, the manager of my local GW stopped me to talk about my misfits patch on my bag

That "tau suck" one actually made me laugh. Such a strangely specific heckle.

I can only speak about the US GW stores but I’ve found the managers to be solid guys. Have been friends with some of them loosely and was very aware of not doing these problem things. Like one story was one guy wanted me to start a lotr army and I said I would if he started hobbits. He refused but we did it every time I came in was a real funny back and forth we shared , he was a good guy but didn’t like hobbits lol.

Some people do see someone wearing the company logo, and just complain, probably because they dont have anyone else to complain to. Its like people who give waiters a hard time when the food is at the table yet, like wtf are they gonna do?

@northernexile

Жыл бұрын

Yeah sorry Sharon as the waiter I should have done a better job cooking your steak Diane let me just go kill myself cheers.

Back in the 90's GW staff were much more approachable, friendly and had more time for ye 'cos 1: the hobby was smaller and built around local communities and 2: if you were an arse you'd get a slap. Happy days, tbh.

Worked in retail for a long time. Manager, assistant manager, regular schlub. There were a lot of people I didn't like, but I treated them politely because that was my job. It's why I quit being in retail period. It isn't a fun job when you deal with people being awkward, rude, or entitled. We used to have "safety meetings" at the bar (well several bars) where we would let off steam and complain about work (mostly just drink and have fun though). It was sorely needed. That said, you can't really do anything about people being pricks. They hate the company, despite the fact that they love what the old company created. It's been a minute since I watched your videos, but I hope you got out of the company and found a better job. Being a GW retail worker of any stripe obviously wasn't the best fit for you, so I hope you upgraded. Preferably non-retail, as retail is godawful.

If you're a grown man who likes and enjoys My Little Pony, you need your laptop and search history investigated.

@sleepingpiranha8879

Жыл бұрын

Sorry FBI, you’ll find literally nothing wrong with my ‘night time searches’, as the only way children are included in my ‘night time searches’ is the act of creating more child.

Wow, do things sound bad in GW! I'm sorry to hear that, as back in the day in Manchester the staff were amazing (talking late 80s and early 90s when I was at uni there). I got back into 40k a few years ago. Tried to chat to a shop manager and got short shrift. The shop was empty but he wasn't even up to saying hello. I left without buying anything even though I'd wanted to get something new to paint. I'm also not surprised that managers get a lot of flack, people will assume that managers will feedback a large upwelling of dislike for a certain aspect of the hobby. How else would they think people at the top find out what is happening? Balance in 9th edition has been dreadful at times. I'd hope GW management are getting info from all shops saying "imbalance is upsetting the sheep and could hurt sales". I'm all for letting people live there lives; however, if some is walking around in a GW t-shirt then they must be mad if they think the odd person isn't going to come up and say "hi, I play ...."😀.

@bigmacattack7747

Жыл бұрын

Bingo, I swear GW employees complain about their "celebrity" (which like... lmao they don't really have even in the U.K, it's a niche hobby) but at the same time expect to be listened/deferred to when it comes to the game, I'd ask which is it, can't have it both ways though clearly they want to. Also if half these people had ever worked OTHER retail jobs they'd know shitty treatment is far from exclusive to GW staff and compared to what a supermarket cashier endures on a daily basis it's not too insane. Are there awful, ridiculous and annoying human beings that play Warhammer? Sure, and fuck those guys, but a lot of them are behind the counter wearing a FW shirt.

@bigmacattack7747

Жыл бұрын

EDIT: *GW shirt

First video I've watched of yours and it made me subscribe. Spot on

Feeling mutual on this one. I've logged hours in 3 GW stores in my life time. (not been to one in like 6 year) I always got the feeling of a used car salesman. Asking friendly questions while putting their hand in your pocket. It's a very unpleasant feeling when you feel like you're friends then you get hit with the " oh you going to get them insert model your talking about the other day? " Especially when you go out of your way to pay more for models and glue. Store managers moaning is hard to defend with 20% mark up on the products. Also time and expense not having it come to you. The only way to justify it would be to think of it as a service charge like eating in at some coffee shops. Even with them you get the code to the toilet. Abuse and harassment is inexcusable no matter who or where you work.

I was a last time sales assistant at a store .. and I didn’t resent or loathe anyone. But I’m different.

What are you talking about the KZread comment section is a safe and friendly place

The hobby edition of Starbucks Employees complaining that they have to make drinks for customers lmao. These videos are just getting sad man.

I always make sure and ask my GW manager about how his life and his hobby is going. I figure he gets a lot of weirdness and I try and offer some normal, friendly interaction with the time he has to deal with me.

This is the problem with GW… they don’t care what you think. Guess what… when you wear your “uniform” in public, people will come up to you and bitch… exactly why I flip my work shirt inside out when I leave… Iv learned most ppl are just venting, show empathy or take the uniform off. (I work in a hated hostile industry)

@ChrisKCook

Жыл бұрын

Why not wear a spare shirt?

I always feel a little guilty walking into a Warhammer store because I know it's highly unlikely I'll buy anything when everywhere else is 15-25% cheaper. I do try and order anything that's "GW direct" from the store though.

@darko-man8549

Жыл бұрын

I pretty much only go into my GW for the special models or MotM - when I get the latter I try to buy maybe a can of spray paint. I do struggle a bit because there is usually 2 staff in the store I go to and one is always in the super sales mode and is literally trying to push EVERYTHING on me. I get that it’s their job so I’m never angry but I feel awkward

@sonicwingnut

Жыл бұрын

@@darko-man8549 Yeah I get you there, like I don't wanna rub it in their face all like "Dude I can get everything on your shelves for 25% cheaper at my FLGS", but seriously it boggles the mind that Warhammer shops are the single most expensive place to buy GW stuff. I'd even order direct stuff online but North said in one of his videos that it can affect staff members' sales targets for that branch, so I went in for like Cartavolnus, some of the finecast stuff and like a Nightbringer the other week. In my home town it's one of the only places to actually play officially and even then it's a tiny tiny store, so I figure if it helps keep the place open why not?

I came to grips with them hating me when they took away my jumppack Lord, them shafting me on yet another year without a gobbos tome was just the icing on the cake I mean Gdubs not the managers

"Sometimes I just want to have a pasty" - Northern Exile

The passengers on the train were tutting at you as you weren’t showing your ordo xenos badge of office. You should’ve just flashed your bolt pistol holster and it would’ve been the end of it… Cheers for the video chief!

What game is this

Good to know... Anyway I am "wander for 10 minutes around the store, buy something, as this is shop, not an exibition hall, and go away". Sometimes holding a 2 years old. As I understand Im am close to a perfect customer (except I could wander for 5 not 10 minutes :) ).

This video feels so crazy that it makes me want to go to games shops and obnoxiously do the things youre complaining about woth a hidden camera in my jacket.

I get where you are coming from I don't even like the idea of going up to celebrities because they probably get people stopping them all the time if they come up to you and start talking to you that's a different matter but my general rule is to leave them alone you could be Matthew Mercer and I would not go up to you that's how strongly I feel about this

I thought it was because (over 20 years ago) I may have stolen some of their expenses minitures.

@sleepingpiranha8879

Жыл бұрын

Damn, what is your store like? The one I go to is small enough that he can watch every square inch of the place when he’s not using the register.

I may not be a Warhammer player... I have a couple battletomes but I have no paints, no models, no sets, etc I'm very casual and more of a fan of the world setting of 40k and Age of Sigmar but I have only went into a GW shop once and that was during a holiday week visiting relatives in London. How I feel about those "fans" may not be that same peak of ire you have but its how I similarly feel towards the worst DnD fans. The ones that think they're the Main Character; the ones that do it for their own power fantasy and get petty by cheating or whining every time the game or dude don't go their way; the ones whom think DnD is a dating site or the players/DMs that cram their ideals or fetishes into games when no-one concent ed to such things. Neckbeard can be awful. Mini rant aside I'm saying there's gonna be that loud minority that gives a community a bad name and these are very notable in regards to DnD and Warhammer and you'd make a great commissar or inquisitor 👏cuz I couldn't handle situations like that very well.

Thanks for providing the soundtrack while I paint my adeptus custodes! 🤣👍

That's more or less customer service in every industry for you. Some clients are whiny sadistic dirt bags. Others have very legitimate concerns that are rightly brought about because of poor quality and service of the product.

The dichotomy of Customer: "I wanna go to a place and have fun and talk about stuff I like with people that like it." Versus Employee: "I'm under-paid, over-worked, tired of all this shit, hate all of you, and want you to just buy your shit and gtfo." is sad. But I do get it. Especially when the customer ISN'T excited and happy, but rather is grumpy, rude, or both, or worse, and often at that. That and no one wants to have to take their dang work home with them.

@alaljarensi6990

Жыл бұрын

My boss who started 4 restaurants just two years ago and has to micromanage all of them, is learning this the hard way . I think she wanted to be a barkeep and hang out with customers and share stories. Once she comes back to the kitchen and drops the fake smile from her face her cursing would make a sailor/ trucker blush.

@destrocrimson

Жыл бұрын

As someone that was all excited to get back into Warhammer being around other players that constantly bitch about it is the reason why I dont play anymore. I still paint the models but when you have someone being negative the whole time for 3 hours you get tired of it.

After the piece on Bronies, I was waiting for a followup with Furries. Maybe they haven’t infiltrated GW yet, but after a couple of decades out of gaming I’ve started playing 5E and its apparently overrun with Furries.

It's EVERYWHERE in retail, the customer is not always right.😀🇺🇲😀

Being a smelly GW regular in the late 90's - mid 2000's I never actually saw any catcalling. In the Liverpool GW you catcalled Martin if you wanted to die, however...

Love the video, had almost a mirror experience in the firearms industry. Seems retail brings in the weirdos

@KillerOrca

Жыл бұрын

Always does, no matter the form of retail

Well as one who has 9 years in retail experience, here's my advice: Find a better job. I did and am happier for it.

Just found your channel hilarious btw, just got into the hobby in Australia, the only thing I think you should have considered was not wearing your work gear/jumper outside of work. It's just never a good idea, as a public servant, or private sector employee.

This doesn’t just apply to GamesWorkshop stores. It’s across the board in retail. Edit: example, I love to drink alcohol. I also work in a liquor store. Imagine the utter dregs of society, the utter fuckin oxygen thieving grubs that we get on a daily basis.

@AParticularlyConcernedCitizen

Жыл бұрын

In order to work retail, you have to forfeit your soul just to make it through the day. It's just a fact of life. Your coworkers aren't your friends even after years, the people you meet on a daily basis are monstrous, and you will feel nothing but contempt for the burden of having to exist unless you completely dissociate.

Gets stressed even when complimented. Calls people mouth breathers and wastes of skin, morons and cowards, as well as pre-empting whatever comments you get. I've been in your position at cons on the seller's side for gunpla. Took me all of a minute to set aside my distaste for random people lacking social competencies and to treat them as enthusiasts who have a personal stake in the hobby. All you need to do is shrug and pivot instead of getting worked up. Easy? Not always, I have severe anxiety issues and use those gigs to acclimate myself back to being in crowds, but you just nut up and do it. GW is a terrible company and I'll spare you the list, but you're the personal front when you've got that shirt on and all you had to do to fix most of your issues was carry a bag with a shirt to change into. People tend to like feeling righteous about being victims and instead of fixing the issue they'd rather wish for others to change their behaviour. But what do I know, maybe I need to stomp over to people and ask them the equivalent of 'do we have a problem' and see if I make more friends that way. Maybe talk with your therapist about the topic of 'entitlement' next time. See what feedback you get.

@northernexile

Жыл бұрын

Get's stressed when complimented? When did that happen? And as I said the times where I was caught short and unable to change out of my GW attire were rather rare - but when it happened I could guarantee shitty things were about to happen when walking about. The winter was the best time because I almost always had a coat to put on - people still recognize you though. A lot of the people who have come on here to make snide points tend to focus on the fact that I was wearing a GW jumper, but a lot of the time I was also just recognized getting on or off trains in normal clothes, going to the shops, walking around the town centre where my shop was. For every 1 of those interactions that was with a normal person and nice there were 4-5 that were, frankly, probably with people like yourself and others who have commented on the video saying similar things. I like to make these videos easy to listen to and follow along with so I am often guilty of dropping unimportant details (like me not always walking around with the GW gear on) only to have folks like yourself point to them and start screaming. Comes with the territory of being on KZread and I accept it. Am I entitled for not wanting to be shouted at on public transport or walking down the street simply because I am an unimportant individual at a company that sells toy soldiers that people are butthurt with? If those are your parameters then I guess I am.

@Smilomaniac

Жыл бұрын

@@northernexile Yeah it's all snide and no one ever gets you, it's just so unbearable to ever be talked to, sorry "screamed at" and everyone out there is just another [insert insult] and "people like yourself". Do you even read your own emotional knee-jerk drivel? All you ever do when ever so slightly critisized for your behaviour is double down and make enemies. I don't whine at any retail personnel, I even told you I'm on the seller's side. You're in such a hurry to erect defenses to anyone pointing out your own behaviour that you don't even read what you're responding to and making illogical accusations. You're behaving in an entitled manner for taking a job where you handle people for them to behave like you want them to and you're entitled for feeling as if you can just blanket demonize anyone who doesn't immediately pity you for the "hardships" you're enduring. Everyone out there has something to deal with and a lot of them by far harder things than the piss you bitch about. Your attitude and the way you deal with confrontation is god awful and you treat people like children. Couldn't possibly be the reason for why people give you lip, could it? For your own sake deal with your small minded issues before you get decked out by someone not intimidated by your sulky brat behaviour.

@TheVanOvanShow

Жыл бұрын

@@northernexile yes

Okay. Okay. I hear what your saying. But can I have like 3 more free minis?

@thegreyknight1092

Жыл бұрын

Exactly

@TheStoicArmyPainter

Жыл бұрын

come on, givvvveezzz me da KIN!!!!!!!!!!!!! lol

@darko-man8549

Жыл бұрын

Fiiiine but only if my friend Kevin gets to draw you with tyrannids

@sonicwingnut

Жыл бұрын

Not gonna like I'm defo being that sad twat who goes to 3 different stores and sends his lass in for an extra space dwarf this weekend.

what game is he playing?

I remember when asking a manager about "If The Emperor Had A Text To Speech Device" his response was that he hated it. Well they did get it stopped, didn't they.

This is why I am glad to keep the hobby between me and my boys. Never go near GW store.

Me listening to Northern listing the traits he dislikes. Also me, "whoa-hoh-hoh, he would HAAAATE me!"

I watched My little Pony while i was deep into 2 tabs of acid and i thought it was the deepest shit ever xD does that make me a bronie already ?

@t-rex_tion9612

Жыл бұрын

I was tripping balls on shrooms watching the Astartes "movie." 1% battery lasted like 2hrs that night 😂

I used to know a bronie in college when I was learning animation. The guy would always take assignments and make them vore videos with furry characters. The entire class was always wierded out.

Retail sucks Soo bad. Never had the privilege of living near a GW store. People suck.

Not gonna lie was thinking this video was about something completely different. But fair point being a business owner no matter where or who you are is hard. I can actually relate to this as I work a front desk job and have to stand my ground with idiots who have entitlement. But you are correct in that be polite cause then they look like assholes.

Honestly, this just sounds like standard customer-service gripes to me.

It's weird to me to hear about people coming up to you over 40k stuff when here where I live in Mississippi almost nobody really even would know what it is or would even pay attention to online stuff.

@Xvladin

2 ай бұрын

That's how things are everywhere, it's a really niche hobby. The people he describes coming up to him to talk about it are just excited to have found someone else who has the same niche hobby as them, and he shits all over them.

Wow, people in the UK sound about as rude as New Yorkers if it's socially acceptable to shout across a bar or train at a stranger.

100% agree....entitled regulars were the bane of my existence in my store...absolute hobby disease!

"Forgive her guys, she was hot." 🤣🤣

To be yelled at on a train and then blamed for it sounds like the other people thought it was like a playground where you are the teacher unable to control the kids. Definitely not your responsibility for them just because you are wearing a work shirt after hours. Not heard the story of Titan guy but I heard somewhere that they won’t allow Titans at introduction games as it will discourage a new hobbyist by being tabled before they even get to grips with their own turns. I agree with that. But trying to stand a Titan on a small square table sounds ridiculous. Great vid.

Just take the jacket off. Its impossible to separate a "Team Signifier" from the "Team" without that, they are incapable of knowing you from a hole in the wall.

Question: Were GW employees allowed to talk about YT lore channels in store?

@bigmacattack7747

Жыл бұрын

If you can actually get one to give you an opinion on anything nowadays that isn't GW party line is next to impossible. Like I'm serious, a lot of them are literally unwilling to give their opinions on anything beyond competitive meta.

I mean if I walked around in public in the shirt of a brand that releases a new addition and two years after the fact has not released all the rules for their over priced product I should expect to talk about it. I think retail workers forget that the job is in fact public relations and the point of the shirt is that people will talk to you about it. I have worked in fast food and retail I have literally had to argue about the name of the place we were standing in and that I worked at. I have had a woman walked in with no bra and a see through top and have had my lunches interrupted. Still did not seem to hate the customers as much as you do. Its like you dont expect to have the same conversations over and over when its your literal job to do so like its suppose to be fun at all times. Just sounds entitled to me.

Im quite new to collecting and reading lore for 40k now I am worried about finding wierd people.

Watching this somehow reminded me of how Totalbiscuit got in his late years. Very strange.

Don’t shop at a gw store most of the managers are pretty judgmental and toxic. I live in St. Louis so I have a miniature market brick and mortar. People are super nice and prices are way better. All of the gw managers hired at chesterfield location would be annoyed that I interrupted phone time for them. God forbid if you had a question or even worse a return. My gw store experiences are very negative. As jaded as this guy is I am at the store trust me. Go to your local game store and support them. I’m in 100% agreement if your a grown man into my little ponies you got issues. Stay away from kids seriously.

You make a lot of good points and all of those people certainly deserve the opinions placed on them but don’t alienate people who have nothing to do with it. Be angry, be vocal but whilst bronies I’ll agree are weird, two bad experiences that you had shouldn’t define everyone and you already make a point of that in the video when you say, “I have to deal with the people that ruin it for everyone else.” I’m not really defending them, I’m not one and never wish to be but try to be a little less collateral, otherwise you’re probably going to offend people you don’t really intend to.

Legit one of my fave videos to date ❤

Whats wrong with My Little Pony?! I’m making them one of the lost legions

@manosanastasiou4405

Жыл бұрын

Capitol Legend

@sleepingpiranha8879

Жыл бұрын

You MADLAD!

My first job was at mcdonalds at 15 years old so I learned to hate people early in life.

Used to love games workshop as a kid me and me mates used to spend all day on Saturday in there now it's just bloody to expensive now