Whirlpool Washer Won't Drain? Drain Pump
This video provides step-by-step instructions for replacing the drain pump on Whirlpool top-load washing machines. The most common reasons for replacing the drain pump are when the washer is leaking or not draining, and the problem isn’t caused by a sock or other piece of clothing clogging a hose or the pump.
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Pump/W10536347/2392433?TLSID=1873
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All of the information in this drain pump replacement video is applicable to the following brands: Whirlpool, Maytag, Kenmore
Tools used: wrench, nutdriver
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Пікірлер: 107
9 years later and this video is still pertinent today in 2020. The noise in my 10 year old Whirlpool Cabio was a rattling-clicking sound that occurred during wash and spin cycles, mostly at their respective ends. I removed the inlet hose to the drain pump and found a penny there. It made contact with the impeller to create the rattling noises. I got right on it after my my wife asked "how old is that washer anyway?" Talk about incentive!!!
Thanks for the great video. Repairman wanted $326 to replace the pump. Found it at Sears for $114 (had to replace it before I left on a business trip) and when I pulled the old one off, there was a quarter that fit perfectly in the intake to the pump. Removed the quarter, put it back together, will return the part tomorrow for a refund. Cost $35 diagnostic, saved $291.
@methus57
2 жыл бұрын
funny story
I just replaced the drain pump and drive clutch on my Roper RTW4640QY1. The video walked me right through it with no problem. I found the parts for less on another site, but kudos to Repair Clinic for making me a happy DIY guy.
I am so impressed with this video! It was easy and step by step. A penny was stuck in the pump. A penny! LOL Thank you so much for this video, it was a life saver! I was quoted a repair fee anywhere from $50 to $200. I recommend this video to everybody!
This video made me comfortable and made it easy and gave me a good understanding of how to do the job right the first time. God bless you
@repairclinic
9 жыл бұрын
Donald Jackson We're glad it was helpful to you!
I own a Whirlpool Carbio top loader washing machine model WTW6600SW2. The machine is over 5 years old, never a problem. Symptoms: My wife notice a metal sound during the drain and spin cycle, we thought coins in the tube. Later the washing machine would just humm at about 24 mins (Rinse and Spin cycle), then the lights would flash. You could reset the machine and restart the cycle, but finally it was time to repair. I removed the tube which is very very easy. Water in the bottom. If the water is not removed by the pump the washer sense a problem and will not allow the cycles to proceed. Visual observation two socks and $2.40 in change. Removed the white plastic pump cover no coin observed. Put the machine back together run a load of cloth, same problem. Next day removed the tube, drained the water, tip the machine forward and removed the drain pump. Inside the drain pump a nickel. The nickel had destroyed the plastic fins in the pump which remove the water. Ordered a new pump $60.00 two day delivery with Amazon prime. Installed the new pump no more problems. The design of the pump and drain is not the best. Check your cloths for changes.
Omg, thank you so much! I followed this video and I took out my niece's sock out of the pump. You saved me $. thank you. If there is a way I could pay you a few bucks I wouldn't mind if you let me know. It took me about 3-4 hours to fix it.
Well I did make .56 cents out of this deal...2 quarters a nickel and a penny in the drain pump catch! Thank you so much! The blowing continues for me in the outlet hose so next I will take off the inlet hose (where the water comes into the washer (on the back side of the drain pump) and check again for more coins. All the drains have been unclamped and checked but maybe I missed something on the inlet hose. Will let you know. Hey, for the record...I am widowed and retired on SS. Think I'm doing pretty good for an old broad!!! With the economy the way it is you are a blessing!
@repairclinic
10 жыл бұрын
Pamela Swiss Thanks for the update. We're happy to help! Good luck with the rest of your repair!
@pamelaswiss5606
10 жыл бұрын
Thanks so very much!
Great! Glad we could help. Thanks for spreading the word about us!
A very well done video. You guys make it look simple. Great angles, great lighting, great explanations. Love it.
Thank you. I ordered the part and followed this video. Everything works perfect.
Thanks for making the video mine had a piece of clothing in the comp took it out and it worked fine again thank you again for your tutorial videos keep them coming
@repairclinic
6 жыл бұрын
Nice work!
We're glad the video has been helpful for you. We're sorry you've had to use it so often! F32 refers to a long drain. This could be something blocking the water flow in the pump, but it also could be something in the hoses, so keep that in mind when you're investigating.
Thank you so much for this video! with this guide I was able to remove the pump and fix it. There was a sock in it, I couldn't believe it!
How do you know if you need a new pump? Is there a certain code?
This video was super helpful! Was able to find the clog and fix it quickly! Thanks so much!
With my permission, I use your video for my site
Washer was making a metallic rattling noise when draining, then wouldn't drain. I took pump off and took it apart, got a couple pieces of wire out that had jammed it up. Put it back together, now it runs again. Thanks!
It was a very useful video. A penny was found inside the pump. Ithx for very informative video
@repairclinic
6 жыл бұрын
Awesome!
I own a Whirlpool Carbio top loader washing machine model WTW6600SW2. The machine is over 5 years old, never a problem. Symptoms: My wife notice a metal sound during the drain and spin cycle, we thought coins in the tube. Later the washing machine would just humm at about 24 mins (Rinse and Spin cycle), then the lights would flash. You could reset the machine and restart the cycle, but finally it was time to repair. I removed the tube which is very very easy. Water in the bottom. If the water is not removed by the pump the washer sense a problem and will not allow the cycles to proceed. Visual observation two socks and $2.40 in change. Removed the white plastic pump cover no coin observed. Put the machine back together run a load of cloth, same problem. Next day removed the tube, drained the water, tip the machine forward and removed the drain pump. Inside the drain pump a nickel. The nickel had destroyed the plastic fins in the pump which remove the water. Ordered a new pump $60.00 two day delivery with Amazon prime. Installed the new pump no more problems. The design of the pump and drain is not the best. Check your cloths for changes.
@repairclinic
10 жыл бұрын
s Migi Wow! That's a lot of change hidden in your washing machine! Congrats on the repair and thanks for sharing the tip.
That's great! We're glad we could help. For future reference we sell the parts too, in case something actually breaks on you in the future :-)
Have LD code on my washer i took it all apart and found nothing clogging the drain hose or in side pump hopefully replacing the pump works
Thank you so much! Your channel helped me fix my washer. Good as new!
@repairclinic
10 жыл бұрын
We're glad we could help!
Water is still present in the tub . How will I invert the machine with the whole water filled in machine
@egonmilanowski
3 жыл бұрын
Use a wet-dry vacuum or siphon it out.
No problem! Socks getting in the pump is very common.
Great video..I followed your steps and I got mine fixed...there was an underwear stuck in the drain like lol
Very good video. I have a Maytag Bravo MVWB750WL1 how to remove the water that is below the tank before I put the washer in the lying position. At least an inch of water remains in it. Is there a plug below for manual draining?
Mine keeps giving me the ld warning ⚠️ are both wires supposed to be in the plugging attachment? I one have one I think the other one broke
Thanks for the instructions. Our pump ended up having some nails from my hubby's pockets in there. We got those out and now good as new. (ha, I was your 100th thumbs up :) )
This video was very helpful. Thank you!!
@repairclinic
10 жыл бұрын
We're happy to help!
we are repairing using this video
are the instructions the same for the circulation pump?
Word of advice before you go to the trouble of buying the new expensive pump make sure the hoses are clean and clear of any debris pennies and change will stop the pump from turning
Just wondering do I need to get the drain pump replacement? My issue is that in order to drain the water I need to move the drain hose and place it in a bucket (below the tub). The standpipe (drain hose) is above the washer, and I think it doesnt have enough force to drain out the water. Could something be stuck in the drain pump or hose that is causing it not to drain? Its a weird issue, cause there are times when it works fine and there are times where it doesnt.
If you prefer since the connector is not sold as a separate part you would need to replace the wire harness. The part # for the harness is 1394136 and includes the RPS sensor that’s the way you have to get it.
No problem! I believe in you. I hope you have a great repair!
Wow amazing! I am getting an F32 when I start the test mode and ends with an F72 and water still left in the unit (casket freely spins). Would this be from the drain pump as well then?
This is great, but how do I get here starting with a washer full of water?
My washer shows LD alot. I checked for obstruction in the hoses and nothing was there. When it starts to drain it sounds sort of like someone who doesn't know how to drive a manual transmission trying to get it to go in gear. Sometimes just a second, sometimes a few seconds before it "engages". I don't want to replace the motor if it's not the problem. Is there anything else that could be wrong as evidenced by the "hard to engage" sound?
thanks for the info....great video will give it a shot.
Thanks a lot 👍
just wanted to comment and say thank you. was getting the LD error, followed your video instructions and found a sock and coin that was jamming the drain pump.
@repairclinic
7 жыл бұрын
Good work!
@venkataramanv5220
7 жыл бұрын
Rev1314
Hello! I purchased a new drain pump and switched it out. We were able to wash 10 loads of laundry in a week without any issues. Now it is giving us the LD error again. What gives??
Where do I access the drain pump filter
No diagnostic info? I'm curious about the pump bearings ----my washer doesnt drain all the way, the pump motor is good the water level sensor is good everything works and is good that I've tested, even the washer only thinks it's a slow drain, yet it all works until it gets halfway drained then it has a hard time pumping and I have to pump it into a bucket below the basket . Or maybe its clogged in between the baskets? ....but if I lower the hose the water will all spill out onit's own, except it sounds like there is still water trapped between the baskets, but it just cant come out, is there an easy way to clean in between the basket/tub?
Thank you
F32 is a pressure switch error and F72 is a basket re-engagement error. I would recommend googling these error codes and finding more information on them. It looks like some people have had some success with simply taking the control panel off and disconnecting and reconnecting all of the wires.
I just had a dime get stuck in the drain and i tried to pick it out but it slipped and fell into the drain that goes around the middle of the basket on my cabrio, how do i get it out?
My Washer seems to drain fine but continues to stay in the drain cycle even thou the water is all drained. Any thoughts?
I would guess a general DIYer would more likely have Channel locks than a more speciality tool like hose clamp pliers.
Sock Form My Little Girl. Lol. Ty, Works Perfect.
hello, my whirlpool cabrio pump has small leaking hole. I used super glue/gel to cover for now. Is it better to replace the pump or wait for super glue/gel get hardened? Since it just small leaking hole.
@repairclinic
10 жыл бұрын
If the super glue holds and it is no longer leaking, it shouldn't be a problem. The pump will probably eventually need to be replaced though.
Thank you for this helpful video. Saved us a repairman cost on a long weekend!
@repairclinic
10 жыл бұрын
Kim Wenman That's great Kim! We're happy to help.
My cabrio isn't sucking out water
I have used this video several time . Well i am going back in i think something has it clog up ... I keep getting a F 32 ... something to do with the pump ...... i have five teen age boys and finding penny and dimes all the time .. so we put a screen in the bottom of the tub . So I guess time to take the pump off and drain the water out and than open the tub up and take the screen out .. Man I hope i did not mess something up
If it slipped and fell into the drain pump you will need to take the pump apart to get to the dime. If it fell into the hose simply detach the hose from the pump and get the dime out that way.
was a bra wire took it out put pump back and it worked fine thank you very much
@repairclinic
9 жыл бұрын
clara mccafferty Nice work. Lots of people get confused when they find that type of item in the pump.
@staciebear1940
6 жыл бұрын
RepairClinic.com
Is the drain pump and the circulation pump the same part number?
@repairclinic
10 жыл бұрын
No. On this model the drain pump is part number W10217134 and the circulation pump is W10233462.
Can I purchase the black housing by itself? The pump works fine but there's a crack in the housing. Thanks!
@ekaterinacarroll7167
5 жыл бұрын
jonnydoe I fixed mine by using jb weld and it’s holding great!
my problem right now is the wire connector both wires came off the connector how would I insert them back in securely .
@repairclinic
8 жыл бұрын
+Hilda Enzweiler Try pinching the wire connectors with pliers to make them fit tighter on the terminals.
What component should I repair for a 5D error code?
@repairclinic
10 жыл бұрын
It is actually an SD error and it means the washer thinks there are suds in the tub. This could be from a faulty pressure switch or the washer isn't draining properly.
My replacement came with a shield. I looks like it should be obvious, but I cannot figure out how it goes on. Any help?
@repairclinic
10 жыл бұрын
John McCann We have taken another picture of the pump with the shield on it and added it to the website: www.repairclinic.com/PartDetail/Drain-Pump/W10536347/2392433 Basically this shield fits many different applications and does not fit the greatest in this one. The shield is to help keep water from splashing on the motor. Any way you can get it to fit and cover the motor will be fine. If you can't get it to fit, don't worry about it.
My front load Whirlpool stops and makes terrible noises. The it stops with water in the drum and beeps. I then reset it on rinse/drain only. Once started I blow air into the outlet drain to get the water to start draining. This may have to occur several times before I can complete a wash load. The drain pump has been cleaned and is clear. Why when I blow air into the drain hose does it start to work....where is the problem? Please help. Thanks Pam
@repairclinic
10 жыл бұрын
Pamela Swiss I would look at the pump again. You most likely have a coin stuck in the pump inlet tube that is sometimes restricting the water. When you blow on the drain hose the coin is turning and allowing the water to flow.
what is mechanism on the opposite side of the drain pump on the right side of the tub? my machine is leaking from bother of these.
@repairclinic
7 жыл бұрын
Ronda that is the circulation pump assembly.
Unfortunately the housing is not sold separately. It is only sold with the pump. Sorry!
Have a bit of a problem: I have this washing machine, the pump does not need to be replaced. But there is something blocking one of the tubes. However, there is a considerable amount of water still in the machine. What should I do? It stopped mid cycle and was unable to drain...
@repairclinic
9 жыл бұрын
***** Enter your washing machine's model number in our website's repair help section for model-specific troubleshooting: www.repairclinic.com/repairhelp. There are other possible causes for this in addition to a faulty drain pump.
@calilee6894
9 жыл бұрын
I was able to fix it, in a bit of an unorthodox way. I used a small plastic garden hose and siphoned out the water out of the tub. When that was done I removed the pump and cleaned it. I replaced the pump and powered it on. I was still not able to run a cycle. I called a repairman over to inspect it, after about 5 minutes he said it was the control panel. The only reason I did not check the control panel was because it ran diagnostic tests thoroughly, but the only step was when the washer drained. It was the controller for the drain pump that had gotten fried. So I now have to replace the control panel. Thanks for the good videos!
The terminal in the connector can probably be replaced. You can try and get the old one out and strip the wire and put in a new terminal on then insert it in the connector. The other thing you could do is cut off the other wire and put new terminals on both wires and put them directly on the pump terminals. Insulated terminals would work the best or you will need to put some tape on the terminals so they will not touch together and short out.
Great video. Had an F51 & F33 code on my Oasis 110.27092602 and found the CCU lost communication (F33) with the drain pump. Figured the pump was bad since it had been making lots of noise for a few weeks. Ordered a new pump and installed. Ran the washer through a diagnostic cycle and when I got to step C07 (assuming the drain step), the agitator just pulses back and forth and the drain pump does not come on. Any idea what the issue is? There is only one code now that was in earlier as well and that is an F51 (RPS sensor failure). Will this error cause the drain pump not to come on? And if so is there a way I can make the drain pump come on to drain the washer? Many thanks!
@repairclinic
8 жыл бұрын
+weatherhound F51 is typically a bad sensor or even control board. That does not normally cause a drain error. If you lower the hose below the bottom of the tub water should drain out.
For the Bravos MCT Drain Pump is this the number W10536347 ?
@repairclinic
10 жыл бұрын
We would need to know the model number of your washer.
I dont need the pump but i need the black plastic piece for my pump. Anyone know where i can get one. Thanks
@repairclinic
9 жыл бұрын
Jake Stewart The best place to start is to enter your washing machine's model number in our website's search engine: www.repairclinic.com?TLSID=1773. You'll see all of the parts that we carry for your particular model.
@jaesmith9544
8 жыл бұрын
Did you happen to find this piece? did you have to replace the wire harness?
Im Sorry, BRAVOS MCT MVWB850WQ0 And can you get this out in todays mail if I place order within 5 minutes of your answer? Thanks for your quick reply and all your help!@ RepairClinic
@repairclinic
10 жыл бұрын
As long as the order is placed by 8 PM ET, it will go out today. This is the drain pump for your model (you were correct): www.repairclinic.com/PartDetail/b4p11/Maytag-Washing-Machine-Drain-Pump/W10536347/2392433?modelNumber=MVWB850WQ0?TLSID=1773
if pump is out - tub is full of water!!!
Omg..you can fix this machine whit total cost 0$..remove pump and open 3 screws and pull the dirt out and put it then back on where it was..i notice there is one other pump too..that is inner water circle pump..that could be full of hair too..clean it if you want better and cleaner clothes..
RepairClinic.com, Inc. Please will you assist me. Getting an Ld code on the KEnmore Elite Oasis HE Automatic machine 4/10/2015 the Sears repair guy came out and said it was the pump. He was going to charge my Mom $450.00 to repair it. Instead I changed out the pump and he charged her $79 for coming out and diagnosing the machine. The new pump I put in.... the machine started up just fine but didn't finish the cycle and I have another Ld code............. THOUGHTS? Pretty Please :) The old pump I took out where the connector is in the box was all black like it burned up and almost caught the machine on fire. I have not taken the new one out yet to look at the box...I'm exhausted taking out the first water pump. Had to bail out the water than clean all the water on the floor. Huge mess. Not once but twice. The machine is on its side now waiting for the second pump to be removed. Little history.... The machine in a 6-12 month period had 3 water pumps replaced and fell under the lemon law. Sears refused to make good on this machine. They were not nice to my Mom and me and went so far as to threaten the both of us. Unbelievable. When I came to live with my Mom in 2007 the machine kept getting coins in the pump. The Sears repair man threatened my Mom while I was there telling her they can not keep coming out to take the change out of the pump. At that time I contacted the repair manager for Sears and he threatened me over the phone. Truly a shocking experience how they bully the elderly. She had a warranty on the machine till 2013/2014 and I told her not to keep it. I thought it interesting the repair guy that came out 4/10/2015 was the same man that threatened my Mom and was trying to push her to paying the $450.00 to repair the machine till I put him in check. Then he wanted to charge her almost $500 for a 1 year service plan. I told my Mom she could buy 3 washing machines better than that one. The repair guy said not like that. I told him that one is horrible. Doesn't get the clothes clean and the change issues we constantly have with it. While he was trying to push his year service warranty I inquired about the change going in the pump if this covered the cost to have someone come out and take the change out and/or replace the pump. He said it was covered till I reminded him how we were threatened over the change going in the pump and we kept calling them to have it taken out. I think he at that point remembered us and what he did to us. This is her machine information MOD 110.27082604 SER CU1270396 TYPE: 580 There was a silent recall on the machine per this number 866-769-7260 but they refused to make good on replacing my Mom's machine and/or giving her the cash different to purchase a new one. Water Pump Part No. W10536347 I am exhausted mentally and physically over this machine. Any assistance would truly be greatly appreciated!
@repairclinic
9 жыл бұрын
***** LD stand for long drain. We would look for an obstruction is both the drain and circulation pumps and their associate hoses. If that's clear and you already replaced the drain pump than the control board could be bad or their is a bad wire in the harness.
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They won't let me try to take a look. They rather call the washer man to come to fix it. OH, well. Ok, fine by me.