Whirlpool Washer Drain Pump Not Working, Test Mode, and Recalibrate Mode & Factory Reset

WTW4800 Series Troubleshooting finds Drain Pump with continuity, but the Impeller wasn't spinning properly. Disassembled Drain Pump Assembly and freed the Impeller with WD-40 spray. Re-ran Test Modes and Recalibrate Mode...Then started it in Cleaning Cycle... The washer is now working properly.

Пікірлер: 119

  • @mangno27
    @mangno275 жыл бұрын

    This video helps, thanks alot

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    You are very welcome... Thanks for your reply

  • @datapenguin
    @datapenguin3 жыл бұрын

    This man is doing the Lord’s work.

  • @jsagers2008
    @jsagers20084 жыл бұрын

    You are a lifesaver my man. I took that washer apart 3 times and nothing. Who knew there was a manual in the washer. Lol! Thanks!

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    I guess I should sell These booklets, but that's not the true American Way. I'm glad that my video, and all the many comments and replies have helped so many people! You're Welcome!

  • @johnjohnk9196
    @johnjohnk91964 жыл бұрын

    Great Video ! The biggest key was showing me where the darn Tech Manual Was lol. ! Saved me money ! Thanks !!

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    Yeah I'm glad I could help you with what you needed... An appliance service manual is a very much needed item... I'm always looking up something on KZread on how to fix this or how to fix that...if people would just try sometimes to fix their appliances it would save them a lot of money... A serviceman will charge you $75 just to show up... Then he's probably going to add 20% to the price of the parts... And then there's the hourly labor charge... So the time that it took me 2 disassemble the pump and make sure it had continuity and the impeller was able to spin freely and not be seized... I guess that took me all of fifteen minutes.... A new pump motor and assembly cost about $135... A repairman would have charged me $200-$250.. which would include the pump assembly and motor, the $75 for the service call, and $40 an hour labor... Down here on the gulf coast it's not hard at all to get sand in your washing machine drain pump... The friction will heat up the impeller housing assembly and the plastics will melt and your impeller will cease. Thank you for your comments... Peace Out!

  • @adrianspeeder
    @adrianspeeder4 жыл бұрын

    My man! I thought my pump was bad too. Put it back together and ran your tests. All working alpha one!

  • @labrittneymayberry1448
    @labrittneymayberry14485 жыл бұрын

    If this doesn’t work and you’re having drainage issues turn the middle knob to Normal & hold the start/pause button for 10 seconds or until you hear the washer start to drain out water then you can turn it to the drain and spin cycle and you should be back to normal ! I just had this problem last night and that was my fix

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    Thanks so much for the response... Glad you got it working

  • @christieeades8653

    @christieeades8653

    4 жыл бұрын

    Wow thanks so much!!! That worked for me

  • @peckita79

    @peckita79

    4 жыл бұрын

    Thank you so much for the help

  • @savannagalbreth4668

    @savannagalbreth4668

    2 жыл бұрын

    You’re a life saver lol

  • @tomjonas1456

    @tomjonas1456

    2 жыл бұрын

    Caught your reply 2 years later and it worked. Thank You!

  • @rockotaco8071
    @rockotaco80712 жыл бұрын

    Thank you so much sir! You were a life saver.

  • @alvezgaming358
    @alvezgaming3582 жыл бұрын

    This really help me alot my water was not filling as fast as it supposed too after doing this it's working fine...thanks a lot

  • @tonipadeway8495
    @tonipadeway84952 жыл бұрын

    I've spent the last 4 days shopping for a new washer/dryer. I can't wait to run this test. Maybe I can save a ton of money!

  • @christobias3335
    @christobias33355 жыл бұрын

    Just disassembled my pump last night, pump was just barely seized, so I used PB Blaster and soaked it under the impeller for about 15 mins while I cleaned the rust of the electro magnet that the pump was attached to. works like a charm!....thx again for the Video!

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    You are very welcome and your comment is appreciated. I live on the Mississippi Gulf coast and lots of sand gets in your socks and clothing and the drain pump impeller catches hell...I made this video for that very reason because an appliance service company charges an initial fee plus the cost of a new pump, which is around $130, so there you would have around a $200 repair bill. That's why I went I always have a problem with anything mechanical I'll look for videos that will help me fix my problem and save me lots of money. I always try to live by the Golden rule and thanks again Chris for your comment!

  • @lakenyahughes3588

    @lakenyahughes3588

    3 жыл бұрын

    Joseph Chambers hello how are you my whirlpool washer is not draining can you give me and advice what that mean

  • @xavier7208

    @xavier7208

    Жыл бұрын

    @@lakenyahughes3588 did it ever get fixed?

  • @rosalindahernandez1341
    @rosalindahernandez13412 жыл бұрын

    thank you so much, my washer is working again blessings

  • @annettewhite4296
    @annettewhite42962 жыл бұрын

    Thank you so much for doing it video I was about to go out and buy a new one

  • @cwong7000
    @cwong70002 жыл бұрын

    THANK YOU. Now you know what you’re talking about 👍

  • @tracijohns5602
    @tracijohns56022 жыл бұрын

    This is a life saver!!

  • @robbeck67
    @robbeck675 жыл бұрын

    Great info, thanks!

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    You're very welcome... Just trying to be a good neighbor and a decent person... I'm sure nobody likes to pay the serviceman $200 more or less for a simple repair...KZread is a wonderful place to learn how to fix and repair just about anything from cars, appliances, and many other self repair videos...Everyone should try to fix their appliance before calling a serviceman that's going to charge you probably more than what the appliance is worth

  • @pinkfreak31
    @pinkfreak313 жыл бұрын

    Helped! Great thank you

  • @josephancelchambers

    @josephancelchambers

    3 жыл бұрын

    You're welcome!

  • @jamesbrown4388
    @jamesbrown43884 жыл бұрын

    Great video. If something wasn’t working would there be a signal flashing light etc? Thanks

  • @Namraets45
    @Namraets453 жыл бұрын

    So you can recalibrate to factory settings during any of the cycles it is stuck in? Mine is sounding like draining but not sure (all sensor lights are off)- unplugged for thirty minutes and plugged back and after a few seconds it jumps right back into the draining cycle with sensors still off.

  • @swill84933
    @swill849334 жыл бұрын

    Thank you

  • @lunavenuti8625
    @lunavenuti86254 жыл бұрын

    It worked. Thanks a million

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    You are very welcome! Glad to help where I can!

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    You are welcome and I'm glad to help out wherever I can!

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    You are welcome! Thanks for your comments!

  • @speaklifegardenhomesteadpe8783
    @speaklifegardenhomesteadpe8783 Жыл бұрын

    Thank you so much!! ❤

  • @Arta96
    @Arta962 жыл бұрын

    Thanks a lot 👍

  • @bayndn707
    @bayndn7072 жыл бұрын

    awesome i ran this test and figured out that my drain pump isn’t working ima look into how to fix that

  • @chrisruddy9406
    @chrisruddy94062 жыл бұрын

    Perfect no mystery!

  • @chrisruddy9406
    @chrisruddy94062 жыл бұрын

    Best ever video!

  • @lyraarban6217
    @lyraarban6217Ай бұрын

    We love you❤

  • @josephancelchambers
    @josephancelchambers3 жыл бұрын

    Hello All...Thanks for all people that Subscribed. Thanks for all Comments, likes, and Shares. I'm very happy that my Video helped everyone interested. I'm focusing on living. Through this COVID-19 BS they want us to worry about. I'm not worrying at all. I know it's BS. How many people you know that died from it? NONE? Well, there you have it

  • @ndnaf3705

    @ndnaf3705

    3 жыл бұрын

    Have to disagree on Covid. I just lost my brother to Covid last week. He was only 37 and in perfect health.

  • @blacklaredo7
    @blacklaredo74 жыл бұрын

    I have a question. I have the same washer n it was working good but it stop on drain and spin. It also had this burnt rubber smell. I reset it and tried it again but it still stop at drain and spin. And it still smells. It just sounds like something is stuck somewhere. What is wrong with it?

  • @paulaball8689
    @paulaball86895 жыл бұрын

    Washer doesn't advance after sesnsing...did test and everything worked..recalibrated n didn't do high spin?

  • @tomwlliams2264
    @tomwlliams22645 жыл бұрын

    Appreciate the help she's up and running.

  • @alexsync83
    @alexsync833 жыл бұрын

    good men there's your like 👍

  • @belindamcdaniel8681
    @belindamcdaniel86812 жыл бұрын

    I ❤ you!!!

  • @leonelvergara16
    @leonelvergara163 жыл бұрын

    My washer has water in it still do I have to take it out by hand or will this work as is

  • @tienmou68

    @tienmou68

    2 жыл бұрын

    Water must be 100% out for recalibration to work.

  • @brendataylor4481
    @brendataylor44814 жыл бұрын

    Mine went through the test mode with no problem but the lid lock flashes at the end of the cycles. When i ran the recalibration mode it stopped and the lid lock started to flash again. Lid lock flashing light can only be stopped by unplugging the machine. Is it safe to say its the lid lock that needs replacing?

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    That could be the problem. Sorry I missed your message

  • @omarargullin2313
    @omarargullin23135 жыл бұрын

    Im doing the test just like yours and at minute 3 mine doesnt not keep doing the same unless i push the start button and the drum doest want to spin. Drain pump works

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    You have to find the booklet and follow the trouble shooting instructions. It sounds like the belt is broken or came off the pullies... If the belt is there and on both pullies, the motor is bad or the timer is bad. Did you find the service booklet?

  • @ilonat.ellsworth5478
    @ilonat.ellsworth54785 жыл бұрын

    I love your video. I just lost my father he was an engineer and could fix anything or at the very least walk me through it. Something is terribly wrong with my washing machine it fills up but as soon as it begins to agitate it’s loud then stops I have to turn the knob to the rinse spin and it makes so much noise. I’m on my own with this because my boyfriend seems completely unmotivated and I am beyond frustrated yet determined to fix this. Any ideas Mr Chambers? Thank you so much for your time. IlonaE

  • @ilonat.ellsworth5478

    @ilonat.ellsworth5478

    5 жыл бұрын

    I did do the calibration went well however the trouble shooting not so much....

  • @leonayearwoodgill1948

    @leonayearwoodgill1948

    4 жыл бұрын

    My machine is filing but not washing

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    I'm so sorry I didn't see this from you! I try to keep up with this as much as possible with my phone. I don't have a Desktop or Laptop or Notepad. I hope you forgive me and you got your washer fixed with minimal cost.

  • @tienmou68

    @tienmou68

    2 жыл бұрын

    What's up with the boyfriend not doing WHAT A MAN IS SUPPOSED TO DO??? Sounds like you need to trade both the washer and him in on newer models.

  • @SidekickSam24
    @SidekickSam244 жыл бұрын

    When I do the reset, all the lights turn off and then nothing happens. How do I get to the troubleshooting manual?

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    Depending on the manufacturer... It is usually in a plastic Ziploc bag... Like a packing slip with the peel and stick... Most washing machines have the service manual on the inside walls of the unit, normally on the front removable panel...or you can push the tub back and shine a flashlight against the inside wall of the front panel and the service manual is found there... And the service manual explains everything step by step...

  • @thewizishere
    @thewizishere2 жыл бұрын

    Ok what does it mean if the wash one doesn't do anything along with the spin, but I have seen it move.

  • @meektv9200
    @meektv92005 жыл бұрын

    Washer is draining but still won’t spin any advice?

  • @chuckh.1573

    @chuckh.1573

    4 жыл бұрын

    Did you ever figure out what the issue was?

  • @haledeviney507

    @haledeviney507

    3 жыл бұрын

    Mine is doing the same

  • @joshuabrewer7688

    @joshuabrewer7688

    2 жыл бұрын

    Check your belt

  • @richardwilliams7278
    @richardwilliams72784 жыл бұрын

    What if the drain pump didn’t work like mine? And it won’t spin.

  • @jenrivard133
    @jenrivard1332 жыл бұрын

    My washer is very similar to this one, but a different model number. I’m trying to see if it has one of these manuals. So far, it’s not in the bleach compartment. I’m going to keep searching!

  • @tienmou68

    @tienmou68

    2 жыл бұрын

    It is BEHIND the bleach compartment, in a plastic bag, glued to the front panel. Very hard to get to.

  • @cathyfuller9116
    @cathyfuller91165 жыл бұрын

    What does it mean if the machine doesn't complete one of the tests? Mine didn't make it thru the spin test and started flashing the red LOCKED light.

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    Either the drain pump is not working, or the machine needs recalibrated. There's another video by someone else that shows how to replace the pump, but you might be able to take it out, then take it apart and clean it from debris and check to see if the impeller will move by spinning it clockwise. If it's frozen up it needs replacing. You can also check the continuity with an ohm meter.

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    Try the test again and if it does the same thing again you can try to remove the pump, check the motor for continuity, clean it and the hoses...If all else fails, you'll need to get a new pump housing assembly

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    Sorry, I'm retired now and haven't kept up with messages... you might need a new pump assembly and pump motor

  • @Domenicinzitari
    @Domenicinzitari2 жыл бұрын

    Everything works the first test but when I do the Recalibrate does work for me the light just keeps on going

  • @zuriflores9787
    @zuriflores97873 жыл бұрын

    My machine doesn’t start after calibration. What should I do

  • @ashleymahone3124

    @ashleymahone3124

    3 жыл бұрын

    mine either no one has an answer for me

  • @omarargullin2313
    @omarargullin23135 жыл бұрын

    I have the booklet ritenow im going to read it. The belt is good and on both pullies. So idk what to say

  • @spfcowgirl
    @spfcowgirl2 жыл бұрын

    Mine won’t stop draining?! We are about to open it up

  • @ktjane13
    @ktjane13 Жыл бұрын

    Mine was making a teal loud clickin noise and it wont drain or spin

  • @CarlosPerez-su6hd
    @CarlosPerez-su6hd11 ай бұрын

    If I do this will it help so my clothes come out soaking wet anymore?

  • @josephancelchambers

    @josephancelchambers

    11 ай бұрын

    As long as the pump kicks back in after removing the debris and sand in it. Be sure and run the Recalibration.

  • @CarlosPerez-su6hd

    @CarlosPerez-su6hd

    11 ай бұрын

    @@josephancelchambers i got it to work i just cleaned out all the hoses and reset it

  • @kennethnanan6747
    @kennethnanan67473 жыл бұрын

    Dude 🖒

  • @saramaksaramak5786
    @saramaksaramak57864 жыл бұрын

    Could you pasa me tour book in PDF?

  • @justjewelz9711
    @justjewelz97114 жыл бұрын

    My washer was full of water so I played with it and it says it has a cleaning washer with affresh so turned the knob onto that one and it drained my washer finally so now I know how to fix the problem

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    Maybe that fixed it. I don't sell trouble shooting booklets, but maybe I should. You can find this booklet behind the front panel by opening the lid and pushing the tub towards the back by pushing against the top of the agitator and shine a flashlight towards the inside of the front panel as you peek in the open area. The booklet is in a ziplock bag that is stuck to the panel. You have to get it loose by cutting it or grabbing it free, because it is a peel and stick bag that protects the Service and Trouble Shooting Pamphlet. Then follow the instructions for testing all the parts and also how to do the Factory Reset.

  • @kaiammons7690
    @kaiammons76902 жыл бұрын

    So most likely your clothes is already in the washing machine, would you have to do for this to work is hold down the power button for 10 seconds, allowing the machine to drain and then go into neutral mode so that you can do this process I was so frustrated, you’re welcome

  • @elcuhhangel1968
    @elcuhhangel1968 Жыл бұрын

    Can someone help me I’ve been unplugging the wire that go to the drain pump now door won’t look and you don’t see any led lights on I tried the reset calibration mode it’ll run the spin mode but after it’s done still the same doesn’t work won’t fill the washer with water no leds still and door don’t lock or you don’t see the red light either what can i do to get it working

  • @aldoruiz5036
    @aldoruiz50363 жыл бұрын

    My washer won’t spin for long just for a couple of second

  • @GUNSF4LIFE13
    @GUNSF4LIFE134 жыл бұрын

    My washer stuck on rinse can you help me?

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    You should be able to find the service manual in a little plastic ziplock package like a packing slip on the inside wall normally on the front wall... The service manual will instruct you on how to do the diagnostic troubleshooting procedure... And it will show you step-by-step how to recalibrate the machine to the original factory settings which would possiblycorrect the amount of time that the pump will run and turn off... Hopefully you don't have a bad timer...

  • @GUNSF4LIFE13

    @GUNSF4LIFE13

    4 жыл бұрын

    Thank u

  • @ajgonzalez63
    @ajgonzalez634 жыл бұрын

    Mine is going through all the cycles but it gets stuck on the drain and no spin :(

  • @Pasteltray

    @Pasteltray

    3 жыл бұрын

    Did you manage to fix it? I'm experiencing the same issue :(

  • @tienmou68

    @tienmou68

    2 жыл бұрын

    Having the same issue. No videos have covered this issue that I have been able to find.

  • @omarargullin2313
    @omarargullin23135 жыл бұрын

    Mine stays in wash and locked. Do you think is the drain pump?

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    No, I don't think so, you have to locate the factory booklet that is attached to the inside of the front panel. Move the tub towards the back of the washer by holding the top and center of the tubs actuator, and look through the exposed opening with a flashlight and low and behold there you will see a plastic ziplock bag with the booklet inside. Then find the trouble shooting process and determine what cycle is not working... the booklet will show what part is not functioning.

  • @omarargullin2313

    @omarargullin2313

    5 жыл бұрын

    Yea i have to look for the book in the am. When i start the washer stays in sensing and locked. Doesnt pull any water to the tub sounds like it wants to agitate a little but it doesnt. Idk its frustating i have the one just like yours but without the tower "water saver". I checked drain line for clogged but is fine.i tookd water pump apart spins but it has a little resistance is that how it should be?

  • @josephancelchambers

    @josephancelchambers

    5 жыл бұрын

    @@omarargullin2313 yes it will have a little resistance but flips forward into next non-magnetic area... If you want more info tomorrow send me another reply

  • @omarargullin2313

    @omarargullin2313

    5 жыл бұрын

    Yea im going to bed this computer shit pisses me off . good night thanks

  • @chyna9569
    @chyna95693 жыл бұрын

    My washer doesn't spin at all it just fills & drains

  • @rict.4938
    @rict.49383 жыл бұрын

    You sound like Stone Cold Steve Austin.

  • @Domenicinzitari
    @Domenicinzitari2 жыл бұрын

    Thanks what happens when you ,

  • @bonniewebber5841
    @bonniewebber58412 жыл бұрын

    i cant get into diagnostic mode at all, please help

  • @haledeviney507
    @haledeviney5073 жыл бұрын

    Mine won't spin on the test mode 😭

  • @ontarioreignfan

    @ontarioreignfan

    3 жыл бұрын

    Same here 😐

  • @ILLUMINATION313EVO
    @ILLUMINATION313EVO Жыл бұрын

    Yea when it did the drain part nothing happend. So I guess the pump is burned out or a obstruction. Sigh.

  • @kaiammons7690
    @kaiammons76902 жыл бұрын

    Hold your power button down for 10 seconds to drain, then do this

  • @marishona2010
    @marishona20104 жыл бұрын

    My machine not fill up with water

  • @josephancelchambers

    @josephancelchambers

    4 жыл бұрын

    I'm sorry I missed your message. Hopefully you read all the other comments and replies, found the Service Manual and got your washer fixed.

  • @txvolpi3312
    @txvolpi33124 жыл бұрын

    N

  • @lewisgoodleaf1979
    @lewisgoodleaf1979 Жыл бұрын

    THE BODHI 12345

  • @erikahernandez7403
    @erikahernandez74032 жыл бұрын

    Worse machines ever

  • @debrawheeley9374
    @debrawheeley93742 жыл бұрын

    Worst washer ever