Thanks so much for sharing ~ two 60 something ladies watched your video and took care of the problem ourselves. We live on an island and we get charged a surcharge in addition to the fix….so we saved a lot of money!

This gave me the confidence I needed to do a similar repair on my fridge. $0 out-of-pocket. Appreciate you guys!

Thanks for sharing, had mine fixed in less than 2 hours! I clean up the grommet with soap and viniger, then made 2 small slits on each side about 3/16 of an inch to help let out a bit more. Of course having 2 golden retrievers there was a bit of dog hair build up. All clean now!

@Appliancevideo

8 жыл бұрын

Great suggestion, it’s always nice to hear how other people in the industry address different repairs. You input is greatly appreciated and I will add font in to the video as a secondary way to accomplish the same goal.

Thanks, these videos are precious. This was the first guy I heard explain the function and properties of the grommet, very good.

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

I can't believe it this my fridge. Thank you so much for going to the trouble to make and post this video. It really gave me an idea of what to look for and what to expect. It really made the job easy peezy.

@Appliancevideo

5 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thank you so much for making this video, I have a Kenmore with the exact same problem. Thanks to this video, I am very confident on how to make the necessary repairs. 👍🏼

@Appliancevideo

7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

Loved the tip about removing the Front door panel vs. pulling the entire assembly out, great time saver! Thanks ApplianceVideo

@Appliancevideo

7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel. Or support our parts department at 1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

Gret video! I had to replace my ice-maker. The clear instructions on how to remove and re-install the door, upper drawer (especially the upper drawer), and the ice-maker made it an easy 20 minute job.

@Appliancevideo

8 жыл бұрын

+Icebike Thanks for your positive comment. We have helped millions of people repair their own appliances. Please help us produce more videos to our site by subscribing to our KZread page, or posting our website www.appliancevideo.com/ on your Facebook or Twitter account

Thank you so much for posting this! It saved me money calling a service technician. Wonderful! If I need any parts from now on, you can bet I will consider your company!

@Appliancevideo

9 жыл бұрын

Megan Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting us on your KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. Our factory authorized technician’s provide free repair support to people like you to help solve their appliance problem at ApplianceVideo.com. Every other on line repair help website charges $40-$50 dollars just to provide answers and technical help, ours is 100% FREE. Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

Thank you for sharing your expertise - very helpful to see the root cause and the details of the assembly.

Many thanks for this great tutorial. Was exactly what I needed.

Thank you for this video. My Kitchenaid has the exact same problem. Cleaned the clogged grummet and will de-ice the freezer later this week. Awesome video!

@Appliancevideo

8 жыл бұрын

+Steven Yu Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZread page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

Thanks a lot!! I fixed my Kenmore bottom freezer with your video.

@Appliancevideo

8 жыл бұрын

+Michel Breton Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZread page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

Thanks for the vid! Very helpful.. was able to fix my fridge. I used a hairdryer as well to melt the ice build up.

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thanks for the informative video! Just saved us from an expensive house call!!! We also used the hair dryer method and it worked like a charm.

@Appliancevideo

9 жыл бұрын

***** Thanks for the positive comment. Hopefully we saved you some money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZread, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

This video was very helpful, thank you! Fixed my issue.

Thank You!! 3 tips that I'm sure Mr. Matt says/does that I didn't catch: 1) loosen the 4 door screws, don't remove, the door slides off. 2) loosen the top 2 screws (don't remove) for the ice maker, remove the bottom one, it slides up and off - way easier to put back that way. 3) enjoy your freezer yoga routine - I didn't fit in there as easy as our tutor, but I sure got some crunches in there, and my dog liked me being on the floor! Thanks again for this video!!!

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@mariemedinavd

2 жыл бұрын

Why does this problem happen as often as it does? Thank you

Outstanding video! I used the same grommet, just cleaned it out and clutch to review putting it back together. Couldn’t get the door to close and then at 12:38, saw you put it back together to align the drawer and it worked.

Thank you so much for posting this helpful video. Next time it happens I will replace the grommet with the new p-trap upgrade to prevent this problem recurring.

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thank you so much for this video, it really helped me with the problem i had with that exactly Maytag model. Keep it up!

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Love it. Thanks! Very helpful.

Thanks a million for this video as well as the updated version with the p-trap upgrade,it made this repair and disassembly much easier.

@Appliancevideo

7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel. This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at ApplianceVideo.com.

Thanks for sharing, appreciate your time.

Nice, clear directions...thank you!

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thank you for this video, and for the revised follow-up video featuring the new p-trap design. I have the Maytag version of this fridge and I have been experiencing this identical issue for weeks. I have ordered the replacement part and hope to fix it ASAP. Just a comment on Whirlpool customer service - they will not help in any way. They do not recognize this as a fault with their design, even though the new models feature the p-trap instead of the grommet. Since I am 12 months out of warranty they said I have to pay for a certified tech to come out to the house to diagnose the issue and then complete the repair (diagnostic charge plus parts and labor). Afterwards, they would review it and decide if they could goodwill the part only. No thanks! I told them I recently bought new faucet fixtures in my house and all the faucet companies provide replacement parts and repair parts absolutely free of charge, for any issues whatsoever, FOR LIFE. That is on a sink faucet. In contrast, after spending well over a thousand dollars on a kitchen appliance, I am being told they will not even offer me a $20 part to fix a known problem, which they later redesigned. The Whirlpool CSR said she can't just go around sending out free parts to people. Talk about awful post sales service...

@Appliancevideo

9 жыл бұрын

***** Call 1-866-698-2538 and ask for a supervisor. Let them know you have been a loyal customer of Whirlpool and are asking for a parts concession for this issue. In most cases a supervisor will override and give the concession. Let us know how it turns out. Please help us provide more videos to our site by subscribing to our KZread page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@chriskvikstad4980

9 жыл бұрын

***** Thank you very much for the recommendation to call back. When I called, they pulled up the information from my previous call and I didn't even need to speak with the supervisor. Just making the request itself was sufficient to escalate the request to the appropriate level. The new part is being sent out free of charge, and I was told that if this doesn't resolve the issue or if the part is installed incorrectly, Whirlpool will not provide me with any further assistance. At least they are sending me the part. That's all that matters at this point. I'm looking forward to fixing the problem!

@chriskvikstad4980

9 жыл бұрын

***** I have a question related to my GE Advantium 120 built-in microwave/wall oven. I don't see anything listed on your website for email. Your site directs me to a pay for monthly subscription link. Is that right?

Thank you soo much! did it in 30 minutes! works perfect!

@Appliancevideo

8 жыл бұрын

Thank you for your positive response, we are glad we could help. Please subscribe to our KZread channel or donate a dollar to our fan funding page to help us create more quality content. This is the only way we can continue to help thousands of people like you every month. Just click on the link below and go to our KZread page and click on the BLUE support button on the right hand side of the page. Thanks in advance. kzread.info

@borisbulyshev5612

8 жыл бұрын

... and big THANKS from my wife, too! :)

Thawed the freezer, went to the back found the stupid plastic tip, took it off and water rushed out. Thank you for making this video! I look like a hero. BTW my unit was only 4 year OLD! Really!!

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Wow this is just what I needed to fix my sisters fridge. I wish you would have given the part number but that is so minor. Love the video! Thank you.

@Appliancevideo

4 жыл бұрын

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

Great tutorial! Saved me a repair call AND $$$!

@Appliancevideo

5 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thanks for this. It saved me an enormous amount of time!!!

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

great video thanks really helped to solve the leaking issue we had with the fridge

@Appliancevideo

9 жыл бұрын

David Thanks for your positive comment. We are glad we could help resolve your issue and save you money. Please help us provide more videos to our site by subscribing to our KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

We used several of the videos to hopefully correct the problem.We did have ice build up around the thermister(?).We thawed out the drain line and notched the grommet as advised in another video. we will see if it works.Thanks for the "How To"!

@Appliancevideo

9 жыл бұрын

Janice Thanks for your positive comment. Please help us provide more videos to our site by subscribing to our KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

Great video. Used this for a kenmore made by whirlpool. Steps were very similar. Thanks!

@Appliancevideo

9 жыл бұрын

Mark Thanks for your positive comment. Please help us provide more videos to our site by subscribing to our KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

Great video ,just finished fixing my refrigerator

@Appliancevideo

5 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

I defrosted and cleaned out the freezer 3 times only to have the issue return. Thought it was the kids leaving the freezer open and condensation building up. Freezer is open and melting now. Thank you very much for sharing this information.

Awesome video worked like a charm

After doing this job at least once a year I ditched the grommet and placed a peanut butter jar on the floor under the hole That was 8 years ago. Haven' t had a problem since.

Thank-You!!! Fixed my problem perfectly!! Godsend. Great video and I subbed.

@Appliancevideo

6 жыл бұрын

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This was a very helpful video. We were able to fix ours in about four hours!

@Appliancevideo

2 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Great video. I didn't need to address the drain line because the issue seems to have been only iced up coils from the drawer being left ajar and it was draining fine. Always a great help to get the low down on how to release those pesky hidden clips though. Subscribed.Thanks!

@Appliancevideo

5 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

This was an excellent video., Thank you.

@Appliancevideo

8 жыл бұрын

+Keith Laken Thanks for your positive comment. We have helped millions of people repair their own appliances. Please help us produce more videos to our site by subscribing to our KZread page, or posting our website www.appliancevideo.com/ on your Facebook or Twitter account

Thank you ! Very helpful

@Appliancevideo

10 жыл бұрын

Thank you for watching Eric. We're happy our video helped you out - thank you for your input. ApplianceVideo.com is a family-owned and operated company providing you FREE, high-quality repair videos. To make new videos and answer your questions, please purchase the parts you need from us at 1-800-830-5465, or order parts online at ApplianceVideo.com. Thank you for your continued support.

Excellent post. Thank you it fixed my problem

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

I just followed this video and fingers crossed. I didn't even notice how much ice was building up inside my freezer bottom. Thx for the directions.

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Was able to fix the ice at the bottom of my freezer, leaking, intermittent temp issues, and water dispenser line freezing based on the instructions in this video. I did not replace with another cheap grummet, however. I purchased a p-trap, and used that instead of the cheap drain and grummet. Also, I used a hairdryer to melt all the ice built up on the coils/pipes. Fridge has been running like a champ for 3 weeks now since I made those repairs! Thanks!

@Appliancevideo

9 жыл бұрын

Kelly Goerbig Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZread page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@GAZolloYT

8 жыл бұрын

+Kelly Goerbig Hi Kelly - where did you get your P-trap and how did you know what size/part number? If it is a permanent fix, I would like to copy your idea. Thanks!

@kgoerbig

8 жыл бұрын

repairclinic.com and placed my Q&A on a forum. www.applianceblog.com/mainforums/threads/50513-Leaking-water-ice-bottom-freezer-water-condensation

@kgoerbig

8 жыл бұрын

The P-trap won't get clogged with junk like the grommet will.

@edritchie270

8 жыл бұрын

+Kelly Goerbig where did you purchase price trap?

Thanks Guys that was amazing and everything works fine...

@Appliancevideo

6 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

Super helpful. Thanks.

@Appliancevideo

9 жыл бұрын

Assaf Bar Lev Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZread page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

Looks like I'm late to the party. I just wanted to thank you for this video as it helped me fix my freezer there by saving me money on my electric bill, saving everything in it, and keep me from purchasing an un needed door seal.

This is great! Thanks so much!

@Appliancevideo

4 жыл бұрын

You are so welcome! Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thanks dude! The video help me a lot ! I was able to fix mine !

@Appliancevideo

5 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

AWESOME!!! Step by steps were amazing. Took it apart, put it back together and we are up and running! Can't thank you enough!

@Appliancevideo

10 жыл бұрын

Robin Thank you for your positive comment. Please help us provide more quality videos by subscribing to our KZread page or posting our ApplianceVideo.com site on your Facebook or Twitter account. We also have our authorized technician’s daily emailing professional advice daily to people like you that have appliance problems. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.

man that looked easy! hope it will be when I try this!!!!!

@Appliancevideo

6 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

Thank you, you’re awesome!

@Appliancevideo

3 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Excellent video. Great help. I ordered the grommet for the drip tube but received a different one. Any help locating the correct one would be greatly appreciated.

thank you very much. it is very useful. it works for me very well.

@Appliancevideo

7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel. Or support our parts department at 1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

Awesome video! Very helpful and produced well. Good explanations! Subscribed and liked!

@Appliancevideo

3 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

This video helped me a lot! I was able to defrost my freezer and clean the grommet. I plan on cleaning it on a regular basis so I don't have to take the entire freezer compartment apart next time. Obviously not a great product but my Frig is only 2 years old.

@Appliancevideo

7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

Thanks!

@Appliancevideo

7 ай бұрын

Glad we can help! Thank you so much for your support!

thank you so much for posting this. I was nervous about doing this myself, and this helped a lot! Now my freezer is working very well.

@Appliancevideo

9 жыл бұрын

Inner journey yoga Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

Thank you!

@Appliancevideo

5 жыл бұрын

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Awesome video, helped me get to bottom of my problem, that damn grommet! Only problem is that its difficult to find new grommets.

@Appliancevideo

8 жыл бұрын

+Tyler Nitzke Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZread page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

Another Great Video...

@Appliancevideo

4 жыл бұрын

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I used this video to correct the icing prob in my may tag bottom freezer. I had previously notched the rubber grommet but a few days later..water again! I was like wtf? Did a little research and found out that the plug was frozen so water couldn't even get to the grommet.This video really led me step by step to unfreeze and clear the drain.Thanks for a great video and prob saved me $100!

@Appliancevideo

7 жыл бұрын

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Fantastic video! It was wonderfully helpful & I really appreciated that you show how to put everything back together. After looking through so much info that was not at all useful, this video was a breathe of fresh air! Thank you so much for making this!

@Appliancevideo

4 жыл бұрын

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Thanks a lot !

@Appliancevideo

3 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thanks for the great video, We have a Whirlpool with same problem except I have washed that rubber grommet but is very sticky so I will probably replace like your video showed,, but I was curious if you guys have done any instruction on the thermostat or timer instruction? We have a bottom freezer just like the one in this video and I can see some ice build up on the thermostat?? I believe the timer is located in the top in the main control?? Thank you so much for your great tutorial.

Thanks for such an informative video. . .we have a kitchenaid but it was basically the same right down to screw and/or clip placement. Any one with this problem could do this fix in less time that you would probably be on hold with the warranty provider. Thanks again guys!

@Appliancevideo

10 жыл бұрын

Tophler Thank you for your positive comment. Please help us provide more quality videos by subscribing to our KZread page or posting our ApplianceVideo.com site on your Facebook or Twitter account. We also have our authorized technician’s daily emailing professional advice daily to people like you that have appliance problems. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.

Thanks for the video, but what the hell!!!! Anyone know if the new refrigerators have been redesigned? It seems disgraceful that a person pays all this money for a nice fridge only to have to work on it a short time after buying.

@DaniellePol

5 жыл бұрын

It's disgusting. I went 3 months without a refrigerator last because WHIRLPOOL sucks!!!! It was not even 2 years old and was almost $3,000. TERRIBLE customer service and do not stand behind their products. I needed a new compressor??? Seriously? It was brand new!!!

@Appliancevideo

4 жыл бұрын

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@r1ckastl3y86

3 жыл бұрын

@@DaniellePol I agree with you about how it is disgusting because the fridge in my house needed a new main control board AND evaporator fan motor. this was 1 YEAR after it was purchased. it was a different brand but still, come on! every fridge within the past 6-7 years has been made poorly and no thought was put into them.

Dude, thanks a bunch for taking time to post this. It made the job 10 times easier being able to "follow the dots" instead of going in blind. Mine is a Maytag, can you tell me if they are aware of the "tight" grommet issue, and if so, are they making a grommet that drains a little easier? If not, I may need to do what the guy below did and make a couple of little slits in the bottom of the grommet to allow it to drain a little easier. Once again, much appreciated.

@frmerrin2

7 жыл бұрын

There should be a link to another video where they,ve updated the grommet to a p-trap configuration.

@lorrainebellanger7944

7 жыл бұрын

Chris Roche

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Have had this problem with a Kennore side by side freezer for the last couple years. Guy comes out, uses a blow dryer to melt ice, problem solved til it happens again and again. Seems this isn't a real fix.

this was exactly what I was looking for.....Thanks

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Thank you SO much! This video was very helpful and I'm really grateful you took the time to post it. Would cleaning the sticky grommet that leads to the drip pan behind the fridge theoretically solve the problem (i.e., stop the ice building up and spilling over onto the bottom of the freezer) at least temporarily (if you also defrosted/removed the ice building as well, I mean)?

@Appliancevideo

9 жыл бұрын

Bob Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

What is the area behind the thermistor with the wire harness? I followed your instructions. After removing the back wall panel, the area was a block of ice. Would you know what device that is called? From my description of the issue, would it need replacing?

Thanks so much for posting, I got mine apart (only screwed up the fan cover clips) and had to clean out (and melt with a blow dryer and a shop vac) ice and frost, the fridge wasnt cold anymore. Cleaned it all out and took the back off to clean it out and it's working great now. I will be confident if I have to replace the ice maker it is so easy when you get the right tips! Just not good for the back though........

@Appliancevideo

7 жыл бұрын

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Super helpful video. Fixed our Kitchen Aid Fridge #KFCS22EVMS3. Having the exact same problem you explained through here.

@Appliancevideo

8 жыл бұрын

+Betsy Douglass Thanks for your positive comment. We have helped millions of people repair their own appliances. Please help us produce more videos to our site by subscribing to our KZread page, or posting our website www.appliancevideo.com/ on your Facebook or Twitter account.

Can't thank you enough for this video! I have the Maytag version of this refrigerator and was experiencing a sheet of ice on the bottom of the freezer every two weeks. I'd normally just throw a sheet pan at the base of the fridge, break up the ice and slide it out and onto the sheet pan. Two days ago, the top fridge wasn't warming properly and I had the feeling that the ice buildup had gone so far out of control that it had blocked the vent going up from the freezer. I defrosted the whole fridge by unplugging and leaving the doors open for 12 hours, and doing everything that was shown in this vid. In total, only took about an hour and the fridge is back to cooling the top unit. We'll see if this fixes the problem...

@Appliancevideo

9 жыл бұрын

Adam Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@danielthompson4416

9 жыл бұрын

***** Does the grommet repair apply to LG Brand as well? I have the same problem with the ice build up. Thanks for your help - great video!

@vicheath973

8 жыл бұрын

Daniel Thompson

We've got the same fridge with the same problem...design flaw? We are going to clear the drain from the inside of freezer compartment. Next, from the back side remove and clean the grommet/rubber piece in simple green and or vinegar.

Great video, I'm sure it saved a lot of time and money by not having a repair man come, I took the rubber grommet off and washed it with dish soap then took a sissors and cut a couple knoches out of the grommet, still have to take the back out of the freezer and remove the ice

@Appliancevideo

9 жыл бұрын

Eli Thanks for your positive comment. Make sure you get all of the ice removed or it will freeze back up. Please help us provide more videos to our site by subscribing to our KZread page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

New whirlpool doing this

Thanks

@Appliancevideo

3 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

Does defrosting the freezer work, since Ice would melt?

Thanks for this video. We followed these steps but when we plugged back in, freezer still built up with ice within an hour. What's wrong and how do we fix it?

@Appliancevideo

9 жыл бұрын

Julie All of our technicians are now answering questions daily on the ApplianceVideo.com website for anyone needing help. Just copy and paste this this question under REPAIR HELP, and one of our factory authorized technicians will answer any technical questions at absolutely no charge on your appliance issues. We also have over 2600 free repair videos to help with your appliance repair issues. Thanks for your support. Matt Ace Appliance factory service technician.

Why is the grommet necessary? Can I remove, or make opening much larger?

Would a blow dryer work to dry out the ice build up?

Not closing 2ary to rubber strips at top inside of freezer. What to do

Do the LG refrigerator with a bottom freezer (LFX25971) also have a grommet design like your video shows? I have the same issue with the freezer. If it does, do you have a kit to permanently fix as well? Great Video!! Thank you! TIA

@Appliancevideo

9 жыл бұрын

Daniel All of our technicians are now answering questions daily on the ApplianceVideo.com website for anyone needing help. Just copy and paste this this question under REPAIR HELP, and one of our factory authorized technicians will answer any technical questions at absolutely no charge on your appliance issues. We also have over 2600 free repair videos to help with your appliance repair issues. Thanks for your support. Matt Ace Appliance factory service technician.

Ok. I got the p trap drain from you. Blazing shipping and was the right part!. Pulled everything from freezer did just as the video shows. Then took back off and installed the p trap tube and sure enough the factory grommet was indeed just as the video shows. Took about an hr and a half-two hours taking breaks and allowing time for some ice to melt. The turkey baster works great. Thanks so much for your video and the quick shipping of parts. You guys are awesome!.

@Appliancevideo

7 жыл бұрын

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZread channel. Or support our parts department at 1-800-830-5465. This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@goodnitetrain

7 жыл бұрын

Jeff Jordan a

Did as you said, re the grommet, It was sticky and dust type of lint was inside it. I washed it and still was sticky, I used a very small amount of liquid grease, rubbed it in, then wipped it down. It's nice and flexible now. Fridge working like a charm. PS, best part, saved roughly $150.00 (Canadian). Just for the repair man to drop around to check for the problem. $85.00 plus tax to show up and diagnose problem , I would suspect would be another hour charge for repair. Being seniors I can assure you, the money saved will be well used for other important things in our lives. Thanks Matt, (Ace Appliance ) If I every see you around, the beer is on me.

@Appliancevideo

8 жыл бұрын

+james mckenna Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZread page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

I have a GE Profile refrigerator; Ice or frost build up inside the freezer part of the refrigerator on the back wall where the evaporator appears to be: any suggestions please. Thank you

@Appliancevideo

4 жыл бұрын

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I have a new Samsung refrigerator Model RF28HFEDTBC. When first installed it made ice in top container for dispensing from front door. It also made ice and dropped it to bottom freezer. However we now have no ice in bottom freezer but we do still have ice in top time maker. We would like to get bottom ice collection again. Any suggestions

@Appliancevideo

4 жыл бұрын

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What was the problem, just a clogged drain tube? I never saw what the deal was.

Hi this video is great! I was able to follow the instructions up through taking the inside cover off... Is it normal for there to be a solid block of ice on the "thing" located behind the cover where the thermistor is? Should I let the whole freezer defrost? Edit: Also the drain grommet was really stuck so I cleaned it up real good... Hopefully the ice block will melt and drain out of it?

@Appliancevideo

10 жыл бұрын

Yes , let the unit defrost for 24 hours with the door opened. This will guarantee all ice is defrosted for proper operation. Thank you for your positive comment . Our family-owned and operated company works hard to provide you with FREE, high-quality repair videos. Thank you for your continued support and good luck on your project. If you are in need of any parts, our parts department has over 5-million in stock for same day shipping. Please call 1-800-830-5465 for any of your parts needs, or you can order online 24 hours at: ApplianceVideo.com. Thank you and good luck with you project.

@utsuriman

10 жыл бұрын

hi great vid? I used a Hair Dryer> thawed fast Is thias an annual thing? Ours drained right down> Is taht grommet still needing to be cleaned?

How frequently does this grommet need to be changed? I'm concerned because this frig has really been having this problem since it was new, and we've completely thawed it more than once (but never changed the grommet). Where do I find this grommet (for purchase)? Thanks for posting this vid.

@Appliancevideo

7 жыл бұрын

Great question, you can call our parts department at 1-800-830-5465 and they can give you help. If you have a more technical question our parts department cannot answer, our technicians are answering all questions at our website at ApplianceVideo.com under our Repair Help section. We have over 3,000 common questions and answers that you can easily search through by your model number, appliance make, and problem or error codes.

My freezer freezes at the bottom once in awhile. But the tube isn’t clogged. It just freezes for some reason or another. I just let it thaw out and it will be fine for several months. But the hose that goes to the pan doesn’t have that grommet. It is just a 1/2” plastic hose. Could that be the problem, not having the grommet?

De-iced the coil on the inside of the freezer, wasn't really much of a build-up at all but I cleared what ice was there. I replace the trap in the back compartment per the video instructions but I am still getting ice accumulation on the floor of the freezer compartment. Turned of the ice maker to make sure it wasn't the cause of the leak. Any thoughts on what could be my problem.

@Appliancevideo

4 жыл бұрын

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZread channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

I've searched everywhere, but can't find out how to adjust or remove the freezer compartment dividers, the plastic ones with the oval holes in them. Do you have any idea? I have 21.9 cu ft Whirlpool with bottom freezer. Thanks

@Appliancevideo

9 жыл бұрын

Spirit22g All of our technicians are now answering questions daily on the ApplianceVideo.com website. You can search completely FREE in our Repair Help section with over 1000 questions & answers. Or you can get unlimited technical advice and video links emailed to you by our 14 factory certified technicians at www.appliancevideo.com/premium-membership/. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks for your support. Matt Ace Appliance factory service technician.

We fixed this freeze problem 3 years ago on a Whirlpool top freezer. The problem is that you get some ice buildup in the tray (on the bottom of the freezer) and eventually the ice freezes over the small drain hole. In order to keep this drain hole permanently open and avoid a ice/water problem you need to install some kind of heat transference system. Whirlpool makes a very cheap "heat probe" which is Part Number: AP3119957. It is just a piece of aluminum that you attach to the auto defrost heater and the other end of the probe sits in the small drain hole. When the auto defrost heater cycles on (it does this several times a day) some of the heat is transferred down this aluminum probe and heats the top of the drain hole preventing freeze-over. It is actually a simply do it yourself fix for less than $10.

@Appliancevideo

9 жыл бұрын

Henry On this unit the fix you explained will not correct the issue. That did work on older models. . Please help us provide more videos to our site by posting ApplianceVideo.com on your KZread, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

Boyce - I got part free from dealer free put in self went three months ok then , right back where I started with water again.

@Appliancevideo

8 жыл бұрын

+Della Strickland I would call the dealer on recommendations for the next step to correct your issue. We have helpedmillions of people repair their own appliances so please help us produce more videos to our site by subscribing to our KZread page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

I don’t use my ice maker and the unit is not connected to a water line at all. Why am I still getting huge ice sheets in the bottom of the freezer?

We have major frost build up on the coils...How do U check the Thermistor? Thank you

@Appliancevideo

10 жыл бұрын

You will need to put it in a glass of water with ice cubes to get the water to 32 degrees. Then take an ohm meter and take a resistance check on the rating in your user guide. I would price it out,they normally they are about $15 its cheaper to just replace it. Thank you for your positive comment. Please help us provide more quality videos by subscribing to our KZread page or posting our ApplianceVideo.com site on your Facebook or Twitter account. We also have our authorized technician’s daily emailing professional advice daily to people like you that have appliance problems. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.

@EurekaRecycler

10 жыл бұрын

$9 + shipping @ SearsPartsDirect

@Appliancevideo

10 жыл бұрын

Get it where ever you can try our parts department at 1-800-830-5465. I know we are very competitive .