Which Is Better? Hyatt Ziva Riviera Cancun Vs Hyatt Zilara Riviera Maya | Resort Comparison | 2023
Iโve done over 100 videos on Hyatt Ziva & Zilara resorts - I stayed at one of their properties 8 years ago and was SO impressed that Iโve been a huge fan ever since! Iโve been to each of their resorts and people always ask me if they should stay at the new Hyatt Zilara Riviera Maya or the new Hyatt Ziva Riviera Cancun - hereโs what I think!
๐ง๐๐บ๐๐ ๐น๐๐๐บ ๐ฑ๐๐๐๐พ๐๐บ ๐ข๐บ๐๐ผ๐๐ ๐๐ ๐บ ๐๐๐ฝ-๐๐๐๐พ ๐๐พ๐๐๐๐, ๐๐๐๐ ๐ฆ๐ฅ๐ช ๐๐๐๐๐ ๐๐๐ผ๐
๐๐ฝ๐๐๐ ๐๐๐๐
๐๐บ๐
๐๐๐๐๐ (๐๐๐ ๐๐๐๐๐พ ๐บ ๐๐๐๐ ๐๐๐), ๐๐๐๐๐พ๐๐๐ ๐๐๐พ๐๐ ๐ฟ๐๐๐ ๐ฎ๐ผ๐พ๐บ๐๐ฅ๐๐๐๐ ๐๐๐๐๐พ๐, ๐บ๐๐ฝ ๐๐
๐พ๐๐๐ ๐๐ ๐ป๐พ๐๐๐พ๐พ๐. ๐ณ๐๐พ๐๐พ ๐บ๐๐พ ๐ซ ๐๐๐๐
๐ ๐บ๐๐ฝ ๐ฃ๐ฉ ๐ฝ๐๐๐๐๐ ๐๐๐๐๐๐๐, ๐
๐๐๐๐๐พ๐, ๐บ๐๐ฝ ๐ป๐บ๐๐.
๐ณ๐๐๐ ๐๐พ๐๐๐๐ ๐๐ ๐ฟ๐บ๐๐๐
๐ ๐ฟ๐๐๐พ๐๐ฝ๐
๐, ๐๐๐๐ ๐บ ๐๐๐พ๐บ๐ ๐๐๐ฝ๐ ๐ผ๐
๐๐ป (๐ฆ-๐ฃ๐ค), ๐๐๐
๐บ๐๐ ๐๐บ๐๐, ๐บ๐๐ฝ ๐ฟ๐๐
๐
๐๐๐๐พ๐ฝ ๐๐บ๐๐พ๐๐๐
๐๐ฝ๐พ๐. ๐ณ๐๐พ๐๐พ ๐บ๐๐พ ๐
๐๐๐ ๐๐ฟ ๐บ๐ผ๐๐๐๐๐๐๐พ๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐๐พ ๐ฝ๐บ๐, ๐๐๐พ๐๐๐พ๐ ๐๐๐'๐๐พ ๐บ ๐๐บ๐๐ผ๐๐พ๐ ๐๐ ๐บ ๐ฝ๐-๐พ๐. ๐ณ๐๐พ ๐๐พ๐๐๐๐ผ๐พ ๐บ๐๐ฝ ๐ฟ๐๐๐ฝ ๐บ๐ ๐๐๐๐ ๐๐พ๐๐๐๐ ๐บ๐๐พ ๐๐๐ ๐๐๐บ๐
๐๐๐. ๐ณ๐๐พ๐ ๐๐พ๐บ๐
๐
๐ ๐บ๐๐พ ๐๐๐๐พ๐๐๐พ๐ฝ ๐๐ ๐๐๐ ๐๐บ๐๐๐๐ ๐๐๐พ ๐๐ฟ ๐๐๐พ ๐ป๐พ๐๐ ๐๐๐
๐๐ฝ๐บ๐๐ ๐๐๐'๐
๐
๐๐พ๐๐พ๐๐ป๐พ๐!
* * * *
๐ง๐๐บ๐๐ ๐น๐๐
๐บ๐๐บ ๐ฑ๐๐๐๐พ๐๐บ ๐ฌ๐บ๐๐บ ๐๐ ๐บ ๐ค๐ซ๐ฃ-๐๐๐๐ ๐ ๐ฝ๐๐
๐ ๐ฎ๐๐
๐ ๐บ๐
๐
-๐๐๐ผ๐
๐๐๐๐๐พ ๐๐พ๐๐๐๐ ๐
๐๐ผ๐บ๐๐พ๐ฝ ๐๐๐๐ ๐๐๐๐๐ ๐๐ฟ ๐ฏ๐
๐บ๐๐บ ๐ฝ๐พ๐
๐ข๐บ๐๐๐พ๐ ๐บ๐๐ฝ ๐ฅ๐ง ๐๐๐๐๐๐พ๐ ๐๐๐๐๐ ๐๐ฟ ๐ข๐บ๐๐ผ๐๐ ๐บ๐๐๐๐๐๐. ๐ณ๐๐๐ ๐ผ๐๐๐๐บ๐ผ๐ ๐๐พ๐๐๐๐ ๐ฟ๐พ๐บ๐๐๐๐พ๐ ๐บ ๐ป๐๐ฟ๐ฟ๐พ๐ ๐บ๐๐ฝ ๐ฆ ๐บ ๐
๐บ ๐ผ๐บ๐๐๐พ ๐ฝ๐๐๐๐๐ ๐๐๐๐๐๐๐, ๐๐๐พ ๐๐บ๐๐ ๐๐๐๐
, ๐๐๐
๐๐ ๐๐๐๐ ๐๐๐ ๐๐พ๐ผ๐๐๐๐๐ - ๐บ๐ผ๐๐๐๐พ & ๐๐พ๐
๐บ๐, ๐บ๐๐ฝ ๐๐ ๐๐ ๐บ ๐ฟ๐บ๐ป๐๐
๐๐๐ ๐๐๐๐พ๐๐ผ๐ ๐๐ฟ ๐ป๐พ๐บ๐ผ๐. ๐ณ๐๐พ ๐๐พ๐๐๐๐ผ๐พ ๐๐ ๐พ๐๐ผ๐พ๐
๐
๐พ๐๐ ๐บ๐๐ฝ ๐๐๐พ ๐พ๐๐พ๐๐๐๐ ๐พ๐๐๐พ๐๐๐บ๐๐๐๐พ๐๐ ๐๐ ๐๐๐พ๐บ๐ ๐๐ ๐๐๐ ๐ผ๐บ๐ ๐๐บ๐๐ ๐๐๐ ๐บ๐๐ฝ ๐ผ๐บ๐๐ผ๐ ๐๐๐พ ๐๐บ๐๐พ ๐๐ ๐๐๐พ ๐๐ฟ ๐๐๐พ ๐๐บ๐๐ ๐ณ๐ต๐ ๐๐๐พ๐ ๐๐บ๐๐พ ๐๐ ๐๐๐พ ๐ฒ๐๐๐๐๐ ๐ก๐บ๐ ๐๐ ๐พ๐๐๐๐ ๐บ ๐ฝ๐พ๐
๐๐ผ๐๐๐๐ ๐ป๐พ๐๐๐๐๐พ ๐ผ๐๐ผ๐๐๐บ๐๐
๐๐ ๐๐๐ผ๐๐๐บ๐๐
๐บ๐ ๐๐๐พ ๐ซ๐๐ป๐ป๐ ๐ก๐บ๐.
Thanks for watching & happy travels everyone!
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๐ ๐ ๐ฌ ๐ ๐ ๐ฉ ๐ข ๐ฅ ๐ ๐ง ๐ ๐ง ๐ฅ ๐ ๐ฉ ๐ ๐ ๐ง ๐ข ๐ฌ ๐ฆ! ๐
๐ณ๐๐พ๐๐พ ๐บ๐๐พ ๐๐๐๐พ ๐๐ฟ ๐๐ ๐ฟ๐บ๐๐๐๐๐๐๐พ ๐๐๐๐๐๐ ๐๐ ๐๐บ๐๐พ ๐๐ ๐๐บ๐ผ๐บ๐๐๐๐!
โบ ๐ฒ๐๐
๐๐ผ๐๐๐พ ๐ก๐๐บ๐ผ๐พ๐
๐พ๐๐ ๐ฟ๐๐ ๐ ๐๐๐ณ๐บ๐๐ ๐๐ ๐ฏ๐๐๐๐ผ๐พ๐๐ ๐ฌ๐พ๐ฝ๐บ๐
๐
๐๐๐๐ amzn.to/3TpOhu0
โบ ๐ก๐พ๐๐ ๐ญ๐พ๐ผ๐ ๐ฏ๐๐
๐
๐๐ ๐ค๐ต๐ค๐ฑ! amzn.to/3pG1guA
โบ ๐ถ๐๐๐ฝ๐พ๐ ๐ถ๐บ๐๐พ๐ (๐๐บ๐๐๐ผ ๐๐บ๐๐ ๐๐๐๐๐๐๐๐๐๐พ๐) amzn.to/2ZSKZbU
โบ ๐ฒ๐๐๐๐บ๐ ๐ซ๐๐๐๐๐ amzn.to/3GVe6N0
โบ ๐ฏ๐๐๐
๐ฅ๐
๐๐บ๐๐ amzn.to/3kmRJcA
โบ ๐ซ๐๐ ๐ฑ๐พ๐๐บ๐๐ (๐ฟ๐๐๐พ๐ โ๐๐บ๐
๐-damagedโ ๐
๐๐๐ ๐บ๐ฟ๐๐พ๐ ๐ฝ๐๐๐๐๐๐๐ ๐๐บ๐๐๐บ๐๐๐๐บ๐) amzn.to/3CsbLZY
โบ ๐ฆ๐พ๐๐พ๐๐บ๐
๐
๐๐๐ ๐๐ ๐ ๐๐บ๐๐๐: amzn.to/3EJNoF0
๐ ๐ฆ ๐จ ๐ ๐ฆ ๐ ๐ฅ ๐ ๐ ๐ ๐
Donโt forget to Subscribe so you donโt miss the other videos on these spectacular resorts & add your questions and comments below!
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Website | www.christineturner.ca
โ๏ธ ๐ ๐ข ๐ข ๐ ๐ฌ ๐ข ๐จ ๐ฅ ๐ง ๐ฅ ๐ ๐ฃ โ๏ธ
Check it out then contact Christine to book your next trip!
info@christineturner.ca
๐คซ ๐ ๐ ๐ข ๐จ ๐ง ๐ ๐ ๐ฅ ๐ ๐ฆ ๐ง ๐ ๐ก ๐ ๐คซ
I love to travel and am so happy to be back on the road again! ๐งณ โ๏ธ ๐ด
Follow along as we explore resorts and destinations, sharing tips and insider info, and answering all your travel questions.
I've been a travel agent for over 15 years and have been to over 300 resorts in Mexico and the Caribbean. I love to share insider travel tips so YOU can have a better vacation.
Where in the world do YOU want to go?
#HyattZiva #HyattZilara
Thanks for watching!
๐ฃ๐จ๐ฒ๐ข๐ซ๐ ๐จ๐ฌ๐ค๐ฑ
๐ถ๐พ ๐บ๐๐พ ๐บ ๐๐บ๐๐๐๐ผ๐๐๐บ๐๐ ๐๐ ๐๐๐พ ๐ ๐๐บ๐๐๐ ๐ฒ๐พ๐๐๐๐ผ๐พ๐ ๐ซ๐ซ๐ข ๐ ๐๐๐๐ผ๐๐บ๐๐พ๐ ๐ฏ๐๐๐๐๐บ๐, ๐บ๐ ๐บ๐ฟ๐ฟ๐๐
๐๐บ๐๐พ ๐บ๐ฝ๐๐พ๐๐๐๐๐๐๐ ๐๐๐๐๐๐บ๐ ๐ฝ๐พ๐๐๐๐๐พ๐ฝ ๐๐ ๐๐๐๐๐๐ฝ๐พ ๐บ ๐๐พ๐บ๐๐ ๐ฟ๐๐ ๐๐ ๐๐ ๐พ๐บ๐๐ ๐ฟ๐พ๐พ๐ ๐ป๐ ๐
๐๐๐๐๐๐ ๐๐ ๐ ๐๐บ๐๐๐.๐ผ๐๐ ๐บ๐๐ฝ ๐บ๐ฟ๐ฟ๐๐
๐๐บ๐๐พ๐ฝ ๐๐๐๐พ๐. ๐ณ๐๐บ๐๐ ๐๐๐ ๐ฟ๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐!
๐ต ๐ ๐ ๐ ๐ ๐ ๐ฅ ๐ข ๐จ ๐ก ๐ ๐ ๐จ ๐ ๐ ๐ข ๐ต
๐ธ๐๐๐ณ๐๐ป๐พ.๐ผ๐๐/๐ ๐๐ฝ๐๐๐ซ๐๐ป๐๐บ๐๐ | ๐ณ๐๐๐
๐พ : Little Samba | ๐ ๐๐๐๐๐ : ๐ฐ๐๐๐๐ผ๐บ๐ ๐ฌ๐๐๐พ๐๐๐บ
ะัะบััะปะตั: 69
Thank you for your work in these comparisons! Cancun Beachs are absolutely beautiful!! This is a very great informative video!! This is a must rewatch video when planning our next trip!! Thank you for all your great insider details!
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Emm Ventures! I'm glad you enjoyed the video! If you have any questions about these resorts or any other in the area, just let me know! Cheers!
Thanks for sharing your all experiences and tips to visit the destination. Truly informative. It's great to know there is a kids-friendly spot. I love the color of the beaches ๐
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Nghia! Thanks for watching!
Great video and insightful comparison between Hyatt Ziva Riviera Cancun and Hyatt Zilara Riviera Maya! I appreciate your detailed review of the features, amenities, and dining options available at both resorts. Your b-roll footage and transitions were impressive and made the video engaging to watch. As someone who's been considering a vacation to Cancun, your video has been very helpful in making a decision. I like that you've highlighted the unique aspects of each resort, making it easier for viewers to choose the one that best fits their preferences. Thanks for sharing your experience and knowledge about these properties. Keep up the great work and happy travels!
@ChristineTurner
ะัะป ะฑาฑััะฝ
Thanks Amaiwan! I appreciate the comments! Cheers
I had not been to Cancun but your comparison is quite detailed and will be very helpful for people visiting this place. New subscriber.
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Travel Advisor AK! Maybe you will get to Cancun one day! Thanks for watching!
Although I've never been to Cancun myself, I found your video's tips and comparisons very helpful and informative. Thank you for sharing your experience and knowledge!
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi TripsCulture! Thanks for your kind words! Has it made you consider going there?
@TripsCultureTC
ะัะป ะฑาฑััะฝ
@@ChristineTurner not in the near future but, it's in my bucket list ๐
Great details for this comparison. Very useful for travelers. I also love the beach specially the sunset, I think I prefer the Hyatt Ziva for that. Good food and beverage for me is a must the food looks good for both resort. Thanks for this comparison.
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Brad! Yes the sunset & sunrise were great at both resorts. I also didn't mention that they both offer hard seltzers (vodka with flavoured soda water - great for those who are calorie-conscious!) and these are included in the All Inclusive plan that all guests get. Thanks for watching!
There are so many resorts in that area. Thank you for taking a deep dive to showcase why one may be better
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Fitting In Adventure! So true! Many resorts in Cancun/Mayan Riviera and I've been to most of them but this particular chain is my all time favorite! Thanks for watching!
Thanks for sharing. I love Cancun and those hotels look really nice! Love the pools. I would Want the private room pool. The food looked nice too! Great share!
@ChristineTurner
ะัะป ะฑาฑััะฝ
Thanks for watching! I bet you guys would love these resorts!
Great comparison between Hyatt Ziva Riviera. You know what i was thinking and looking for a resort but after looking into your video Ziva Riviera is out of my list because i have kids. Thanks for the lovely video with the full features starting from location to room to Beach, food, drinks, and what not.
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi A Godar! Thanks for watching!
Great indepth comparison! Would have to stay at the Ziva with the kids ๐ ๐คชโ๏ธ
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Travel With Bo! Thanks for watching! You would be in for a treat staying at Ziva & I'm sure your kids would love that ice cream! Great healthy options as well, so something for everyone! Cheers!
All-in is nice and I didn't know adult only places excited. I guess it would be hard to choose, but with your explanation, it will make it easier! Thanks!
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Kaatje! Yes the adult only resorts are quite nice and elegant or relaxed but not salacious at all (well those are out there but itโs pretty obvious). Itโs just nice to be in an adult environment without kids running and screaming although some adults behave worse after a few drinks! ๐
hello my friend, really good sharing. the view around so beautiful. thank you for sharing
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Good Day In Bali! I'm glad you enjoyed the video & thanks for watching!
Thank you so much for this, helps me decide
@ChristineTurner
9 ะฐะน ะฑาฑััะฝ
Hi Mkvine - so now we all want to know - which one did you choose?Theyโre both really good options!
@Mkvine
9 ะฐะน ะฑาฑััะฝ
@@ChristineTurner Hi there! For me *both* pool and beach are important, so I was undecided. I went a completely different route and settled on the Hard Rock because it seems like it has a great beach with white sand, clear water and also a large ocean front pool. Donโt know if it will meet my wants of beach/pool combo but I can only go by the pictures and videos. Whatโs your view on the Hard Rock?
@ChristineTurner
9 ะฐะน ะฑาฑััะฝ
@@Mkvine is that the Hard Rock Cancun or Riviera Maya? If itโs the latter, thatโs a man-made beach with no ocean access - just sort of a lagoon area (which is great for paddle boarding). Pools are amazing though and itโs one of the rare resorts that actually holds to the limit of no saving a lounger for hours on end. Food, drinks, entertainment are all excellent there. Rooms are on the smaller side. Overall, I think itโs a good choice though but a tough one to measure against Hyatt Ziva Riviera Cancun. I hope you have a great time!
@Mkvine
9 ะฐะน ะฑาฑััะฝ
@@ChristineTurner itโs the Cancun location, not the Riviera Maya. This one has ocean access right? It looks like it from the pictures..
@ChristineTurner
9 ะฐะน ะฑาฑััะฝ
@@Mkvine Ahh yes the Cancun one is gorgeous! Quite a small (compact) property, with that stunning beach right out front. Rooms here are also small-ish but it depends what category you've booked - some will have access to the 2nd floor pool deck, which is really nice. You're super close to Aqua World, which is a great place to wander over to & grab a beer & watch all the water tours coming & going. Have you been to the Cancun strip before?
The good thing about booking the zilara is you can go over ro the ziva also....the best of both worlds. Enjoyed your content ๐
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Nigel! That is true with the Ziva & Zilara Cap Cana only, I'm afraid. The other properties in Cancun & Mayan Riviera do not have exchange privileges. Perhaps something that will change now that Covid is over - fingers crossed! Thanks for watching!
Waoo so amazing place and peaceful environment I wish I could visit there one day with my family
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi My Creations! Yes! Both resorts are amazing and a great place to relax on vacation. Thanks for watching!
I went to the Secrets Capri / Zilara twice before they closed. They always had great entertainment. Would like to come back and try Zilara out.
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Marilyn! I think we're going to see the rates really skyrocket for this one in the fall, as they'll have worked out the kinks from opening right at the beginning of peak season - talk about throwing them right into the fire! Great resorts though! Thanks for watching!
My critiques for Zilara RM would be that they need more entertainment. I was there in January and there was only one show one night. I think that they have added more since then. Also, for only having 3 a la carte restaurants, I would have liked to have seen larger menus. I don't think that I would return unless both of those issues were fixed. I'm supposed to be going to Atelier in June, but it caught fire on Friday, so hopefully they are back to normal by then.
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Christine! Thanks for the feedback! I know that some of the resort staff read comments on my Hyatt videos, so it won't fall on deaf ears. I did hear others mention the limited menu but I suspect that's also part of them being so new and, as the chefs and kitchen staff get more comfortable with things, the menu will expand. Good luck with Atelier - looking forward to hearing your thoughts on that one!
I appreciate your great reviews. You have given us a great idea of what to expect at both places. I am currently in a dilemma between Zilara Maya and Secrets Playa Mujeres. Looking for an AO resort and can't decide between them. Any advise would be helpful. Thank you :)
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Ameya! That's a tough choice. Secrets PM has the Dreams next door and you have full exchange privileges, so that means a LOT of dining options. The pools are massive, and the beach is lovely. That said, it's much farther from the airport and the food options at Zilara were amazing. Zilara is very small compared to Secrets and it tends to be more of a relaxing resort - if that's what you're looking for, then you'll definitely find it there. If you want something a little more active (I recall them having a band at Secrets in the afternoon by the pool), then Secrets would be the better choice. I'm sure you'll have a great trip, no matter which one you choose, because they're both fantastic resorts. Let us know which one you choose!
@ameyabandekar3497
ะัะป ะฑาฑััะฝ
Thank you Christine! Appreciate the insights. I booked Secrets Playa Mujeres because of the acess to the neighboring Dreams resort giving flexibility to choose different pools and dining options. Would love to try Hyatt Zilara sometime in the future to experience it's boutique vibe and exquisite dining options. Going there in August hopefully Secrets won't be super crowded :)
@ChristineTurner
ะัะป ะฑาฑััะฝ
@@ameyabandekar3497 it sounds like a fabulous trip. I agree - the choices make it hard to pass over. Enjoy it!!
@ChristineTurner
ะัะป ะฑาฑััะฝ
@@ameyabandekar3497 Hi Ameya! Great choice! I love that resort so I hope you enjoy it as much as I have. I think it's great to have so many choices for dining and just for picking which pool to lay at! I doubt it will be too busy due to it being hurricane season but you never know. Pro-Tip - the waterfall runs constantly on the Dreams side (by the Grotto bar), so that pool will likely be the coolest - perfect for cooling off in the hot sun!
Hmm without staying at both of them I couldn't give you my true opinion. They both look nice though. The bigger the room the better. The Adult-Only option probably leads me to lean to Zilara. The pools at Ziva do speak very hard to me as well. Particularly the swim up rooms. Had one of those in PDC at the Hilton All-Inclusive. The food looks delicious. Oh marquesita! Great looking cocktails and mocktails.
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Adventures of a Traveling Don! Thanks for watching! The Hilton All Inclusive used to be part of Playa brand, which is what the Hyatt Ziva & Zilara are under, so you'll find the food, service, and everything else to be comparable but as these are new properties, I think they try a little harder to win people over and ensure that they get great reviews. Thanks for watching!
Video cแปงa bแบกn thรบ vแป quรก ๐งก๐งก
@ChristineTurner
ะัะป ะฑาฑััะฝ
Cแบฃm ฦกn ฤรฃ xem!
Adult only, please. Love the sound effects.
@ChristineTurner
ะัะป ะฑาฑััะฝ
Hi Sea Leg Journeys! Thanks for the feedback on the transition sound effects - trying to keep it interesting! Thanks for watching!
What about adult night life?
@ChristineTurner
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Hi JC-yz4ki! Both of these resorts are more on the quiet side of things. Not so much party places although there is a disco at the Zilara and people were up late dancing there. Also, there's a place called Lola Beach, where they have a late night drinking license - I'm not sure what that's like - they didn't have the license while I was there.
Hi Christine my husband and myself are followers of you and your videos. Love them! We are here now at the Hyatt Zilara and sorry to say what a difference we are experiencing now compared to what you experienced on your vacation. The staff is hands down amazing, full credit here. The drinks on at the other hand are absolutely horrible, for instance ordered mudslides at the pool bar and basically Just white milk. No one seems to know how to make any drinks. The social bar in the evening serves drinks that are not drinkable. No mixologist on site not that we care about that but canโt even get Kahlula and milk? We specifically ask for it but they pour the alcohol from another bottle. White Russians were like lighter fluid, come on Hyatt train your bartenders better that that! We have heard this from many guests during our stay. I guess if you just stick to wine, and beer 7:30 you are fine. For reference we paid full price for a ocean view and it is amazing! When we compare this hotel to our usual go toโs Excellence Punta Cana and Iberostar Grand this is not in the same class. Really worried there are very few palapas on beach and this is not acceptable. Most loungers on the beach have no shade. We have heard this from numerous guests at this time. Just too many cons for us to revisit this hotel. I should point out there is no entertainment before or just after dinner, most resorts of this calibre have at least something during this time.
@ChristineTurner
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Hi Anne-Marie! I'm so sorry to hear that you're having a different vacation experience than I had! I'm glad that the service has been good but no bueno that the drinks haven't been. When I checked out, I thought they had said they were getting a bunch of beach umbrellas delivered but since then, I haven't heard any reports of them being used - maybe there was an issue with the order?? I appreciate the feedback and if you haven't done so already, please try to speak to the GM and relay your concerns. You aren't the first one to mention the umbrella/shade issue but perhaps they aren't aware of it. ๐คทโโ๏ธ You would think so but... I hope the rest of your trip ends on a better note!
@Anne-MarieWhite-di8zk
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Thank you so much!
Iโm actually disappointed in both. They took the old Secrets Silversands and Secrets Capri properties did some updates and called it a day. Biggest problem at the Silversands/Ziva property was the beach. Should have created a lagoon and cleaned things up like the Hard Rock Riviera Maya did NOT like the Dreams Aventures debacle. Biggest issue with the Capri/Zilara only 1 pool . Should have added a 2nd pool or built a lazy river surrounding the pool or something. Positive thing the Ziva did was get rid of those ridiculous looking over the water bungalowโs(built over a swimming pool not the ocean) and replaced them with water slides. We did the Hyatt Ziva in Cabo and liked that one. Not perfect but nice.
@ChristineTurner
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Hi RAS! Good points. The beaches in the Mayan are suffering so much with the currents and now the sargassum...I really don't know what they're going to do but I think Mexico, as a whole, needs to look at this country-designated tourist destination and come up with a solution. From a food & beverage perspective, I think they made huge improvements in terms of quality & authenticity. Have you been to the Ziva/Zilara in Cap Cana yet? I think that one will WOW your socks off!!
@briannwo1900
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@@ChristineTurner Never been to the DR. Hilton La Ramona would be my #1 choice if I did ever go. My wife isnโt very adventurous and LOVES Mexico. If I took her anywhere but Mexico and she didnโt like it I would never hear the end of it ! My ex wife was German and we traveled all over Europe and Africa so I got my travel fix when I was young. Now Iโm just fine with all inclusives in Mexico. Much more relaxing than our Europe trips. Donโt see as much but relaxing on the beach with a Crown Royal in hand makes everything OK.
@ChristineTurner
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@@briannwo1900 The Hilton is nice but I didn't love it. Hyatt Zilara Cap Cana, I LOVED!! I get your wife's position on things - if you like where you're going, why change it. That said, I have so many places on my bucket list, it'll be a very long time before I settle down to just one destination! Too much to see still!!
Sorry, but everything you said about Hyatt Ziva, just doesnโt seem rightโฆwe are at the moment here and the food is not that good, actually it is bad. We are on the waiting lists even for breakfast buffet ๐ข which is sooo bad. The beach is also just as bad , basically no beach. The only thing that looks nice is kids pool. Last year we stayed at Riu Palace Riviera Maya, and let me tell you, we paid just a fraction of the price that we paid here but everything was on a such a higher level. I just needed to say this because people are researching and looking for reviews and when they come theyโll be disappointed, just like we are now ๐ข. And yes, the stuff is amazing trying so hard to make it happen but just hotel it self itโs not how it should be the 5 star Hotel.
@ChristineTurner
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Hi Katarina! Thanks for your feedback and sorry to hear that you're not enjoying the resort. It was amazing when I was there. I certainly wouldn't place any Riu Palace resort in the same category as a Hyatt Ziva or Zilara, but everyone has different tastes.
@katarinamilic4608
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Why not, they are both five star hotels?! But everyone has different experiences I am just sharing mine. In my personal opinion Hyatt needs lots of work to get to the 5 starsโฆwe are still here and vacation just got worse, my husband got food poisoning, they charged us 430$US( we are Canadians) for medical advice and some probiotics. My husband also fell down because when you use shower all bathroom and hallway is flooded, our toilet has been plugged twiceโฆso I donโt know what to say just hopping to get home safe and sound.
@ChristineTurner
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@@katarinamilic4608 If you look at any Riu Resort website, you'll see that Riu calls each and every property 5*, whether they're on the beach or 2 blocks away. Sorry to hear your husband isn't feeling well - you should be able to claim that charge back through your Travel Medical coverage though. Hope the rest of your trip goes better!
have you done a zilara cancun vs zilara riviera video? which one has the best beach/less seaweed?
@ChristineTurner
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Hi PizzaHunter! I haven't done a comparison video of the 2 Zilaras...yet! But it's a great idea. The beach at Zilara RM (Riviera Maya) is nice but the one in Cancun is long and wide and the water color in Cancun is almost always that gorgeous teal blue. At Zilara RM, the water does get very pretty but that's more mid-day, once the sun is overhead. The seaweed is an issue all over and is pretty inconsistent - there's usually less in Cancun but it's so unpredictable. I do prefer the Zilara RM over Cancun though - mostly the food & service were what puts it over the top. Hope that helps!
@pizzahunter808
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@@ChristineTurner that does ty
@ChristineTurner
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@@pizzahunter808 Be sure to let us know which one you decide to try!