Thank You for the informative video

Thanks Friend, really good advice

Great info! Thank You!

The insurance company's latest trick is to write an estimate by pictures, that the customer sends, via smart phone. Then when they get back to the body shop for the supplement they complain and complain and complain about how much time you want to fix a dent. Most of the Adjusters are worried about what their boss might say about the difference between what they originally wrote and what the body shop now wants. I am so tired of getting in arguments for the adjusters every time they come back to the body shop for supplements. They are all highly stressed and always come in with an attitude. Basically I go very high with a repair because I know they're going to cry and jump up and down, and want to to cut it down to what I really want to get so that's the trick for me. As a body man, it's just not what I want to do. I just want to fix cars. I don't want to get into it with a adjuster with a bad attitude. They really are tightening the screws on everything these days. I'm seriously considering another career.

@lovejeanxox

2 жыл бұрын

If you wrote an honest estimate I’m sure you would encounter less adjusters trying to”fight you” about the time surrounded in fixing a dent.

@gdn86

2 жыл бұрын

I see 2 hours. I give 2 hours. You need 4 for what an average tech can do in 2, well, you get 2 hours. Maybe it's experience or just ego, but you're not playing the game well.

@andyg8031

Жыл бұрын

Put a few bucks in their pocket and see how those hours go up 😂

@GeloNegron

Жыл бұрын

@@lovejeanxox SMFH, yeah the insurance companies are here to protect you. Wake up from whatever small town you live in under a rock. Theres tools that both insurance companies, adjusters and body shop use so nobody is being played.

@ihatesignupsgrrrrrrr

Жыл бұрын

@@andyg8031 Have the coffee machine well stocked and fresh donuts out. AC on full blast on hot days, pull out the luxury office chair from the manager's office. Buy lunch while they are 'patiently waiting' and of course for the men adjusters, have an attractive receptionist who likes to wear short skirts and drops pens frequently in front of the desk where the adjuster is sitting and likes to flirt with any old grumpy man! WIN WIN!

Nice box back there

I'm a collision specialist. Insurance companies and shops win, the tech and the owner of the car lose bad! I see it EVERY DAY.

@GeloNegron

Жыл бұрын

Thanks for being honest. Many dont even understand that.

@TheChiefJudgeDredd

Жыл бұрын

I never lose

@nenecorillo

5 ай бұрын

Why????

@davidj7998

2 ай бұрын

Yes GOD the most high handles what i cant​@TheChiefJudgeDredd

@badbydesign8452

2 ай бұрын

@@nenecorillo insurance estimates are written leaving out things hoping you will take the money and run/shop takes 50% of the labor money that should go to the technician/ insurance AND shop will have you cut corners to save them time and money/ insurance AND shop expect the technician to do work for free constantly, they say "just get it done, you've made enough money off of this job" as they sit in the office....

I got $11,000 on my 2011 CTS totaled out. I kept refusing their claims that it could be fixed. I took it to a highly rated trusted body shop. All the guy did was look at it as it sat and told me it had serious frame damage. There's no way you're saving that car with the miles that are on it. The fact is it can take months of negotiating back and forth to get what you need out of the vehicle that you have. Most people try to get it done within the window of their rental and just take whatever offer. Don't do that! Especially if someone else was at fault you can go after their insurance company for your rental and then go after yours to extend it. Don't ever take the first estimate!

@Pinkfrosting962

Жыл бұрын

After going through the claimant carrier and using their rental you aren’t going to be getting rental from yours. Bad advice.

Does someone know if what he says is also applicable in europe? I mean is the tendency of the insurance adjuster also to get to a lower compensation amount?

I had a BMW 2014 and was involved in a very minor accident ended having my car totaled, a beautiful 5 series with a premium package. The adjuster sent me a picture of engine with built up grime stating it was an indication of a leak. I had to dispute that given that I had a warranty on the car and I was servicing my car at the BMW dealership. So you find your car totaled with the adjuster pictures, visual, opinionated judgement vs. BMW sensors and computers. Bear that in mind customers. You are the major stakeholders of the insurance companies and you need to fight for them to show their fiduciaries responsibilities.

Ok I have issues w this. I’m NOT an adjuster but I AM an estimator for a shop. I work w all insurance companies and adjusters. Let me explain how this REALLY works: 1) we write what we see. It’s a preliminary estimate. It’s always subject to change. 2) 9 times out of 10 there WILL BE a supplement. A supplement is for additional damage repair and additional parts, can also be for part price adjustment, three stage paint adjustment, tax adjustments (if tiered), or sublets. 3) an estimate is EXACTLY THAT...an estimate. It is NOT a contract. 4) the insurance adjusters job is to keep labor low n to fix it quickly. If u r in a rental u get shoved ahead than if u r not. So make sure that u have rental coverage. Not everyone understands that n no bodyshop pays for rental cars because u neglected to have it. 5) depending on ur policy n company ur insured w - they can dictate to use AFTERMARKET & USED (recycled), n RECONDITIONED parts. If u want all new OEM - then u may end up paying the difference between what the adjuster put n what the shop orders. For the OEM stuff u can fight w the agent or just tell the body shop manager u want that instead n b prepared to pay the difference in price. Oh n let’s discuss the deductible because 9 times out of 10 y’all don’t get u HAVE to pay that - NOT the insurance company n certainly NOT THE SHOP. U have no idea how many times we argue w customers insisting we bf the deductible because they see that - sign in front they think 1) they don’t need to pay it or 2) they get it bk. Neither is the case. U pay the deductible n no - no shop finances the deductibles. It’s illegal. If they do - then it’s a shady shop. Most of these videos I don’t agree w. I get ppl every day that want a different estimate than what the insurance wrote n argue w me all the time n it’s a real pain being that IM A FEMALE that most men think IM A BLOODY FKING IDIOT (yes I’m still sore about that). The shop will work off of 1 estimate n that’s the insurance estimate. BY LAW WE WORK OFF THE INSURANCE ESTIMATE ONLY. Oh n the part about having a body shop manager meet w u n ur adjuster at ur home or business - NO. Unless that shop is so damn dead they got time to drive out to BFE n meet w u n the adjuster - just have the adjuster write it up n pick a shop n go from there. Hope this helps

@josephrichardson2365

3 жыл бұрын

And that ladies and gentlemen is the cold hard truth. Oh and stop calling the adjuster for your supplemental when you know it's coming from the appraiser.

@keithwilliams5550

3 жыл бұрын

My car got hit and the can't get to work nothing 😡need a rental car so I can get to Barber college back to work and take my daughter 5104359702 help me please help me

@tammypham1024

3 жыл бұрын

If someone hit my car, do I still have to pay a deductible? The insurance company already determined I was not at fault.

@tewodroz

2 жыл бұрын

Thank you for taking the time to write this. Your comment was all I needed🙏🏽

@gdn86

2 жыл бұрын

@@tammypham1024 you either subrogate to the other insurance company, which they will, eventually, possibly months later, refund it. OR, you A) file directly with that insurance company and pay no deductible, and handle everything through them. OR B) if in the case of the person at fault has no insurance or too low property damage limits, i.e. 10k, 15k, 20k etc to cover the damage to your car, or sped off and are unidentified, you can file with uninsured motorists, which is unique to your state. Talk to your insurance companies claims department, and not your auto damage appraiser or adjuster, they do not handle this sort of thing, but get asked about every day.

FACTS.

If my car has little bump from accident should just ask for a check instead of taking my car to body shop?

Can you help if they are trying to total an auto because of age in Florida??? It’s not totaled and I can’t replace it for the amount offered.

@windsofmarchjourneyperrytr2823

2 жыл бұрын

It's never right after it gets hit. It doesn't have to be totaled. I'd be out, myself. You don't want the damn car to possibly hurt you and cause damage to you or someone else because they can't get it right anymore. A fraction off can hurt someone. If you want an old car and covered to fix it, you need something like Haggerty. They do older, specialty cars. No idea how much or how good they are.

thx

Adjusters will write what they can see. An adjuster will never write for something that is "probably damaged under there" without seeing it. Having a body shop tech there won't help if the damage is hidden. That said, an adjuster isn't doing that to cheat you. Adjusters seeing a big hit on a car that isn't torn down, know full well that they'll be going back to the body shop to write a supplementary estimate for additional damages underneath those surface components. The most important thing is to have a competent body shop performing the repairs. If the estimate unfairly undercuts labor hours, or is missing required operations, that body shop manager will submit a supplement and negotiate with the adjuster for the right parts and repair. The vast majority of adjusters truly aren't being dishonest or duplicitous with you. A substandard repair will just end up costing the company more in the long run through additional inspection, double purchasing of parts, or court costs.

@josephrichardson2365

3 жыл бұрын

Thank you

@gdn86

2 жыл бұрын

100%

@windsofmarchjourneyperrytr2823

2 жыл бұрын

I don't know. I don't trust ANYONE about cars/insurance now. I've had them tell me it's 95.00 to take 2 minutes to drop a battery in. I've had them not fix a bad gas mileage issue right. 650.00, still very low Insurance? Hate them more than real estate agents. Every second is an unexplained rare raise. Then, you have to go shopping every bill you get.

I’m going through crazy stuff right now with a dealership. Rush truck center when I replace a part and it’s 1 year warranty but the the part failed 10 months later now they don’t want to honor that warranty and talking about I need to pay for parts and labor but when I purchased the parts it’s a 12 w months warranty and labor. I’m looking to sue them for breach of warranty and False advertising

i made a mistake by contacting the auto insurer about ugly dents on my car...my deductible is too high..it would be throwing away money...as a good samaritan i reported the damage the car was parked and i wasn't there...terrible waste of money

There are a few inconsistencies you’re providing to your viewers. Number one insurance companies have an OEM endorsement that you must pay for in order to receive OEM parts for your vehicle unless the vehicle is under 12,000 miles in the state of California. Number two if your vehicle is registered to more than one person then the other person has an insurable interest an insurance company has to protect. You can’t just ask your claims adjuster to make the check out directly to you. Some states have requirements as to when the second party has to be listed on the check.

@windsofmarchjourneyperrytr2823

2 жыл бұрын

I don't have an issues with aftermarket parts. Long as they fit right and work. But not if that's what what was on there.

Not to mention engine damages in the aftermath of bodywork !

The adjustor for the driver who hit me wants to totally bi pass the inspection and have my car towed strait to an major online Auction house. Isn't that illegal...its only the back bumper that's been hit ( badly) but I think it's worth a estimate

@OriginalWhiteDevil

20 күн бұрын

They do that to save on storage cost. They tow it to a salvage yard they work with and inspect it there for damage and come up with an initial cost to repair or deem it a total loss. After that initial price to repair, you will be asked where you want it towed for repairs. The repair shop will then do their own cost analysis, give it to the insurance company. You will sign paperwork stating you will allow repairs to be done. The shop will start taking stuff apart, maybe find more broken stuff, and let the insurance company know it'll cost more. If the cost to repair becomes more than what the insurance company values the vehicle, it will be deemed a total loss at that point.

You’re giving advice to demand OEM parts when a majority policies dictate the use of remanufactured or used parts when available. The problem here lies in the fact that people just shop for cheap insurance and don’t read the fine print and what’s actually included when their vehicle is damaged.

Thanks for the info it was very useful a pregnant female drunk driver crash in to me today then try to fleet and after I caught up to her she strated punching me saying am following her for no reason wutt a day for me...totally unexpected

A few days ago, a gentleman sideswiped my car just a little and made scratches to my bumper and some of the body of the car on the driver side. I called their insurance company and they were on it right away. What I don’t understand is that because I own my vehicle, they are persistent on getting me to take it to the shop to get it fixed as opposed to talking to me about the estimate. I don’t know the cost of the fix, but it’s very minor and I would rather keep the money for myself. I have not heard from the adjuster after I gave him my email and I am receiving phone calls about setting up with enterprise to get a rental. I don’t know how to tell the insurance company that is paying for my damages that I want to check and I’m not going to bother fixing it. Any ideas?

@Villain1v1

Жыл бұрын

😅key sentence; you’re trying to get a rental

@OriginalWhiteDevil

20 күн бұрын

The repair shop will evaluate the damage and let the insurance company know the cost to repair. No repairs can be done without written authorization from you. You can request a check from the insurance company for the cost of repair.

I HIT A DEER AND THEY WERE TRYING TO TAKE ME FOR A RIDE BY TELLING ME THE ROOF WAS DAMAGED it wasnt plus i made a mistake by going to a recomended shop from insurance totol loss was $14000 it looked like the body shop was very picky i told them there wasnt roof damage they told me its only up to the insurance if its totoled or not

They Deposited the money for my claim yet I didn’t get the car fixed and kept the money. 2 month later found out my car had internal issues. Can I still use the claim to get my car fixed? Also the fact I kept the money get me in trouble. I own the car out right hence why I kept it. PLS HELP

@Necromaniac24

5 жыл бұрын

Bye Felicia dummy up

@1979hellcat

4 жыл бұрын

Bye Felicia ask ur adjuster. I’m gonna probably not.

@gdn86

2 жыл бұрын

you can have the claim reopened, but will incur out of pocket cost if you driving the vehicle made the damage worse. it's called mitigation. i.e. front end impact, radiator damaged, coolant leaked cause the engine to fail because the owner did not have the damage repaired. happens all the time.

This is why I went with a Geico approved body shop. The work is warrantied for the life of car as long as I own it, so if it's not up to my standard I have them redo it. Panels aren't lining up right? Redo it. Paint doesn't look right? Redo it. Panels shifted 2 years later? Redo it. Obviously they're incentized to do it right the first time, since me coming back isn't profitable. But if they don't get it right the first time around, I'm covered at least.

@LikeAsir8

Жыл бұрын

That goes against this guys recommendation. Most reputable body shops have their own lifetime guarantees on their work. Insurance companies negotiate prices with their networked shops. Kickbacks for lower costs for the insurance company means less quality parts and work for you.

@Playersclub415

Жыл бұрын

If it was only that easy lol. I used to think the same way. Those places will save the insurance company money & there mostly a high volume shop not worried about quality but quantity. Good luck with telling them to re do it all that will lead to is back & forth arguments. The Body shops will not get paid to re do so the chances of them going along with that are slim to none. Worked in the vehicle repair industry many years & would never recommend someone to take it to an insurance recommended body shop. Besides that most good smaller body shops will offer great warranties on there parts & labor

I'm an insurance noob. I accepted the offer and estimate from insurer of guy who hit my clean, vintage 1999 Surburban 4x4 SUV & was about to have it fixed ($4500 estimate) then they said at last minute it's a total loss. I took the $3500 pay out cause they said it was totaled and title is flagged but I could buy it back. but what were my options to keep it from being labeled total (salvage title) as damage was all cosmetic to rear quarter ,light, door, & bumper. Yes, I let their referred shop do the estimate (now I know). Even after they [ick it up but I don't have the $$ yet, is it too late? It'll cost me $5k in Los Angeles to replace of equal condition.

@LaymanGamin

2 жыл бұрын

Vintage suburban 😂. Just doesn’t sound right I’m that old

@gdn86

2 жыл бұрын

The estimate would have been basically the same no matter where you went, and in fact, a lot higher without the insurance company involved. Insurance companies have (for the most part) agreed prevailing labor rates with shops in your area, so paying out of pocket, would likely increase the rate at least a few dollars per hour. Unfortunately, that vehicle just isn't going to be worth enough to cover the cost of the parts and labor required to fix it. The damage you see before disassembly, is never the entire picture, and in most cases is at best 80% of the final estimate.

@khanscombe619

2 жыл бұрын

@@LaymanGamin good point. I’m barely few yrs older. Lol. So classic I guess.

@windsofmarchjourneyperrytr2823

2 жыл бұрын

I was raises thar cars are never the same after that get hit. You're lucky they paid out at all. Based on its age. If it was a special car, you might want to look at Haggerty or something. They do that. You'll never get that from the majors. I don't know anyone who used them, tho.

don't trust the insurance Adjuster. be nice and be tough.

@josephrichardson2365

3 жыл бұрын

Get real

@gdn86

2 жыл бұрын

Good advise. Ask the owner of the car to fight for things they don't know anything about. If the estimate isn't fair, the shop will supplement it and any reasonable and knowledgeable adjuster will agree to a fair supplement. You're giving people terrible advise.

Some guy hit my suv and bent the rim and axle and he took off but he was on video so I had to wait till the cops found him and I was 1200 Miles from home so I had to drive it like that by time the cops found him I went off the road in a snowstorm from the front end being fucked up Geico finally I went to look at it that 4 months later And send me a check for a $1000 bucks and tells me there only paying for what the guy did and I had a Mercedes M L3 50 so I got fucked out of a car and lost my home all over this shit now I'm still not back in FL yet I'm still stuck in NY with my wife and kids living in a rv was staying in a hotel but my Bank account is negative now so I have no money to buy a car I'm talking with the news about it

@NhatNguyen-xs7kl

2 жыл бұрын

Wtf. If you aren’t happy don’t cash or deposit the check and argue with them to get what you really deserve. Sorry to hear that. Worse come to worse get a second opinion or multiple estimates.

@windsofmarchjourneyperrytr2823

2 жыл бұрын

Car's never the same after it gets hit. Scream bloody murder and get a lawyer. Never sign or cash sh*t.

After an estimate is written up and claims are paid out, the insured still has the right to report hidden damage and have the claim be reviewed. This information is not accurate.

N

I once was inadvertently involved in an accident with a semi truck and another car. He split the lane between us, hitting us both. Scraped it. The truck company sent a guy down to talk to me. I Saud the trucker had nothing to do with the guy hitting us. He was just going along. The moron in the other car claimed it drove itself. OK, unintended acceleration. But does that affect the parking brake/brakes or the steering...? No, they're all separate.

@ihatesignupsgrrrrrrr

Жыл бұрын

"OK, unintended acceleration. But does that affect the parking brake/brakes or the steering...? No, they're all separate." WRONG! It does affect the brakes by making them less efficient when accelerating while braking! The main factor is to see the skid marks that should be present from him trying to brake while the car was also accelerating! Common sense to me, yet you fail to address this point, which is the prime evidence for your situtation!

You should t be using the money for anything other then the repair.

Advertisement. Missing information I need

What a joke. Asking a body shop manager to meet with an adjuster? Are you serious? When is a body shot manager going to leave their shop to meet with a cut rate carrier adjuster? Additionally, the use of the word counterfeit is a joke here. If you're filing a claim with your insurance company, the parts that are written on your estimate are part of the policy in which you pay for. Refusing those parts is essentially refusing parts that you signed up for in the first place. If you want OEM only parts, maybe you should have paid for an OEM endorsement on your policy. What a joke

Car was recently stolen full coverage, luckily it was found the same day within 12 hours but there was damage to the vehicle, body damage, also when I went to close my door I could hear a bunch of water in the door and the electronics were not working properly for the windows Etc. The insurance adjuster came out to look at the car while I was at work unable to open the vehicle for him, which there was a giant cut in the seat that isn't being accounted for with the money. Additionally some electronic issues, so the first appraisal for the body damage was $1,871. After speaking to a ve4y nice lady who said do not take the money, and that he would have to come out again, now he's saying that once it's at a shop any more $ would be in a check for the body shop. Feel like he's just a dick who doesn't wanna be fair. My question, if I accept the $1,871, why would the other money be written by check to the body shop or any other shop that does electronics. When he looked at the vehicle the car was locked and he was unable to see the interior damage such as a person cutting the front seat, just a game to them it feels like

@Pinkfrosting962

Жыл бұрын

That is the preliminary estimate and the supplement is based on what the shop finds so why wouldn’t they pay the shop to finish repairs? You want the check so then you can write a check to the shop? To make it more difficult?

You shouldn’t use the payment meant to repair your vehicle for something else. If you do that, that’s your fault.

lot of wrong info here

The shops always want to charge more than they’re owed then blame the insurance company for not paying up. Body shops are filled with the worst types of people.

I need help . I bought policy in march for liability. But after speaking to attorney prior to a different case . Was recommeded to get collision and comprehensive coverage . I did so. One month later while car is parked in my apartment some one or somthing hit my car . I made a claim . My adjuster send me straight to fraud and my car i took it to the shop . Insurance came there and total my car . But never paid me . Shop put a lien to the car. And now no car and no money . What the heck is wrong with progressive .

this video has so many flaws start to finish. you clearly have never been working at a body shop dealing with insurance companies for years on end. your pushing fear based repair practices like customer are getting their car fixed out of the back of someone's garage

@gdn86

2 жыл бұрын

he's just ensuring someone yells at an adjuster just doing their job. also, for people to end up paying out of pocket for their repairs.

@LaymanGamin

2 жыл бұрын

😂 u must b an insurance agent or something in the insurance field. Because he is simply tryn to help the community out with advice

@gdn86

2 жыл бұрын

@@LaymanGamin he's giving bad advise. he isn't helping anyone, but a greedy shop to take advantage of someone. regardless of my profession, I have insight that you do not. do you think this guy is going to fight with an insurance company to pay more than is owed? or do you think he just charges his customers the difference? because reality is, the later is likely true.

This guy doesn’t know what he’s talking about! I worked in a body shop for over 20 years!!

@Asilee

3 жыл бұрын

Okay. Can you explain what he said that was wrong? Saying that he doesn't know what he's talking about without even elaborating further doesn't make you right.

@bryptosaur1455

Жыл бұрын

Nelson is an adjuster 😂