What is the work of support engineer | L1 | L2| L3 Support| Infosys | TCS | JIO
Ғылым және технология
#Monitoring #Incident management #Service request #application #Troubleshooting
0:00 Introduction
00:35 What are the common production support issues?
03:20 L1 production Support or Tier 1 Support
07:56 Daily activity of L1 Support
14:15 L2 production Support or Tier 2 Support
17:45 L3 production Support or Tier 3 Support
#linuxgaming #l2 #l1 #java #how to get job in it #L2 support #Jira #job in it support #aws #devops #unix # what is SLA # Java Support #Production Support #Splunk Monitoring #service now #SLA #helpdesk #tier1 support #tier2 support #SQL #JIRA #servicenow #ticketingtool #winscp #vm #sqlinterview questions
#UNIX PRODUCTION SUPPORT Job Description
#L2 Roles and Responsibilities
#Application L2 Support
#Application Support Engineer
#IT SUPPORT/ TECHNICAL/
IT HELPDESK/ SERVICE DESK
For demo and records or regular sessions for L2 production support job assistance, please contact for below mail id: hr.urabiinfo@gmail.com
Telegram channel: t.me/urabiacademy
L2 production support job training video link:
/ watchv=x4cpsx6jlcs&ab_...
SQL Server interview series Playlist:
• SQL Server interview s...
Linux/Unix for beginners Playlist:
• How to create a file i...
SQL for beginners Playlist:
• SQL inner join for beg...
JIRA for beginners Playlist:
• SLA |SLA Timing |L2 Un...
Python for beginners Playlist:
• Install Anaconda Pytho...
Пікірлер: 18
For demo and records or regular sessions for L2 production support job assistance, please contact for below mail id: hr.urabiinfo@gmail.com
Super explanation sir
@urabiinfosolutions9945
6 ай бұрын
Thank you
Very well explained
@urabiinfosolutions9945
5 ай бұрын
Thank you.
Super sir
@urabiinfosolutions9945
5 ай бұрын
Thank you.
Bro how to switch the job form L1 support to developer side..? Developer related to the same field.
Well explained and could you provide those things with live examples
@urabiinfosolutions9945
4 ай бұрын
Sure, I will do.
Please do a class on development
@urabiinfosolutions9945
5 ай бұрын
Sure.
Even though L3 is also a support team, what will happen if even L3 unable to resolve the problem?
@urabiinfosolutions9945
Ай бұрын
Product team will help.
I'm interested For your IT Support Class what is fess of the course and how to enroll that course
@urabiinfosolutions9945
6 ай бұрын
Thanks for your comment. Please share your contact number to hr.urabiinfo@gmail.com and we will call you and next batch is starting January end and you can join.
Could you tell course fees ? Sir
@urabiinfosolutions9945
6 ай бұрын
Please share your contact details to hr.urabiinfo@gmail.com and we will share the further details.