what is shrinkage & Attrition?
Shrinkage is a term that is broadly defined as the percentage of time that scheduled agents are not available to handle customer interactions.
Attrition is the rate at which members of staff leave the workforce over a given period of time
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Пікірлер: 31
Please make a video on "How to calculate Fetal Error and non Fetal Error"
@BPOInterviewTutorials
3 жыл бұрын
Sure working on it
Vera level 🔥🔥🔥
@BPOInterviewTutorials
Жыл бұрын
Thanks, keep sharing videos
thanks for this video
@BPOInterviewTutorials
Жыл бұрын
Ty, kindly share and help M with more viewers
Hi.. I hope you are doing well ☺ n happy... After so many days u made new video... Thanks for coming back 👍😄😁
@BPOInterviewTutorials
3 жыл бұрын
☺☺ thank u.
@BPOInterviewTutorials
3 жыл бұрын
Hope you liked the video
@jayarathore2096
3 жыл бұрын
@@BPOInterviewTutorials yes✅👍 😁 I like your every video because of they are completely knowledgeable.... Keep your self happy😊😁🙃 in life
@BPOInterviewTutorials
3 жыл бұрын
Thank u plz share the videos on all social media group N with friends
Pls let us know what is transition audit?
Can you please help to understand the difference between KRA and KPI with a suitable example for quality analysts in bpo?
@BPOInterviewTutorials
3 жыл бұрын
Sure will work on it.. Plz share with your friends and help me with more subscribers
Nyc
@BPOInterviewTutorials
2 жыл бұрын
Ty
If you have already subtracted 25( no. Of agents left in starting) from 125, then why again 25 is being subtracted from 100 ??
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2 жыл бұрын
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What Is Target For Attrition On BPO ??
@BPOInterviewTutorials
3 жыл бұрын
Depend on process to process
What is fatal perameters in quality?
@BPOInterviewTutorials
3 жыл бұрын
Will surely post video on it
@BPOInterviewTutorials
3 жыл бұрын
Plz share with, your friends and help me with more subscribers🙏
hello sir, what is the bpo shrinkage and attrition target
@BPOInterviewTutorials
2 жыл бұрын
The target for attrition and shrinkage planned on the basis of SOP ( client agreement plan)
@BPOInterviewTutorials
2 жыл бұрын
Sir please keep sharing and help me with more viewers
Sir, Make a video on BQM...
@BPOInterviewTutorials
3 жыл бұрын
Sure, plz help me with more subscribers, share it with your office friend's
First comment
@BPOInterviewTutorials
3 жыл бұрын
Yea u did ☺ plz share on Facebook, whatsaap and all social media and help me with more subscribers🙏
@supernovasirishavlogs3957
3 жыл бұрын
@@BPOInterviewTutorials Sure