Customer obsession isn't a buzzword - it's the key to your success with omnichannel marketing.
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📚CHAPTER BREAKDOWN:
00:00 - The Importance of Customer Obsession
00:30 - Customer Obsession Definition
00:46 - Becoming Customer Obsessed
⭐ ABOUT THIS VIDEO:
Discover what ""Customer Obsession"" truly means with these expert insights from market leaders, Forrester. Customer obsession isn’t just a buzzword - it’s about putting your customer's experience at the core of everything you do. From leadership to operations and IT, learn how to embed this philosophy into your teams for real omnichannel marketing impact.
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🔍ABOUT EMARSYS:
Emarsys, An SAP Company, is the omnichannel customer engagement platform that empowers marketers to build, launch, and scale personalized, cross-channel campaigns that drive business outcomes. We partner with more than 1,500 companies from global enterprises to fast-moving mid-market brands across industries.
Website → emarsys.com/
#customerobsession #customerexperience #customersatisfaction #digitalmarketing #omnichannelmarketing
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