Repeat Buyers: we have noticed that when a buyer purchases more then 1 item at the same time, the eBay software will show Repeat Buyer, even if this was the first day they have purchased from us.

Mel. A good rule of thumb is to go through all your listings if it's over 6 months. If it's not sold by that 8 months. Because after 8 months eBay has a policy of this thing and getting rid of all listings that are older than 8 months. So I was told when I asked eBay about my listings going away that's why you should go and do the restock of everything that's older than 6 months. I hope this helps you.

Hi Mel, editing old listings and making some tweaks does help boost and get them back in eBay’s search results, it’s good practice to do this regularly

Most business do a yearly inventory stock count but to keep track of inventory they do a cycle count. Like you said. 1 shelve a day, business will count what is on the shelve and make sure the count is right. Doing 1 shelve a day or a week could really help your business.

What works for me is downloading the eBay Orders Report and setting the time frame to a year prior. Import that into a google spreadsheet and then do your stocktake off your phone rather than lugging the inventory around. Also backing up all photos on an external hard drive in folders based on SKUS or dates will save countless hours of double handling, hope that helps

@backfromburnout

15 күн бұрын

Great tips Drew. I am not very good with google spreadsheets but I’ll try and have a play around and work it out!

We're given the option to cancel and relist but rarely do our listings actually relist. And when we do accept a customers cancellation request, sales seem to drop off

Love these types of pick and pack videos!

I’ve seen several KZreadrs lately saying that they’ve found a bunch of listings that seemed to have just fallen off of eBay.

This has been an issue with ebay in the past in America. I have experienced this, as has many sellers.

Wonderful to see you back in your warehouse. It's always interesting to see what's been selling. It's fascinating how some titles sell well for some sellers and not for others. I'm going to swim against the flow here and say that I'm not a fan of big discounts or taking 50% offers regardless of how I sourced the stock. Having been in bricks and mortar business, I experienced first hand how having a fire sale approach can damage the expectation of return customers. This business model had been adopted by the previous owner when sales were declining. I would never expect to pay anything like full price again if a seller accepted my offer of 50% of the asking price. I'd prefer to price more reasonably, at least then if I did accept a lowball offer the percentage wouldn't be as great. I totally understand the urge to aim for the stars with unusual or rare items when pricing. I also understand that your bundle of magazines might have remained on the shelf indefinitely however, I would prefer to cull a bundle of stock that cost me nothing to acquire than sell myself short in terms of offers I'll accept on higher end items. As a seller, I'm also not a fan of ongoing/permanent coupons and sales as it makes me feel that the seller is overpriced. As consumers we know not to shop at certain retailers for big ticket items (unless forced to eg. fridge dies) this week because in a couple of weeks they'll be on sale again. I get that many of those retailers are very successful but they also have considerably less competition than we do as secondhand booksellers on ebay. As a consumer, yes I've availed myself of coupons and offers on ebay, and indeed in your shop, but only because it worked out that way. I only bought books I wanted and would have bought them anyway. Just one perspective and people need to do it their way of course. As long as our bottom line is good, we'll do what works best for us. Some time back, I moved to a listing date SKU system. I think Technsports showed us this? I find this method really useful for stocktaking and try to do a shelf or two a week to keep things up to date. Might be useful info for someone.

22:24 Hey Mel, full time art book seller on ebay here from Germany. Yeah, we had the same slow loading time on the active listings pages here about 7 to 10 days ago. Lasted for two days but only for shop owners. Annoyed me to no end 😂 Also the „darker“ fotography books you mentioned (I call them sexy books) sell well. I got extremely lucky yesterday browsing my newest box full of books from one of my storages. Found a rare and highly sought-after sexy book that will realistically sell for 2500€. Will try to prep it soon for auction. so, fotography art books are true bolos. Stay warm there, sweetling 🤙💖

Yes, every time I change the SKUs for whatever reason, it seems to goose the items, and at least one or two sell quickly after that.

@susanarrington9371

16 күн бұрын

Why chg sku makes sales if buyers don’t see the sku?

You're right about the "glitches" on eBay right now Mel. My wife is experiencing one right now on her account where whenever she does a store "refresh" eBay is wanting to charge her for "insertion fees" at .30 cents a listing. It's crazy! She shouldn't be charged anything just to refresh her store. We have brought the issue to eBay for business (on Facebook) . They have sent a ticket to their tech people but also told us they have no idea how long it will take to fix this problem.

One of your videos from 3yrs ago just came up. You had 3 storage units for your ebay business. Every book had its own sticky note & a lot were standing on their spines. One row per shelf. Boy, have you come a long way. New storage methods & having your death pile totally visible have made you so much more efficient. 😊 Way to go, Mel. Look back & congratulate yourself.

@backfromburnout

14 күн бұрын

Yes, my business has evolved a lot. I’ve documented the whole process which is kinda cool to think about!

@sharibrewster4153

13 күн бұрын

❤ Great work Mel! Watching your business progress is like watching a baby grow. Future potential - unlimited. Don't forget to take care of yourself in the process though. You are an absolute gem.

The explanation of what may have happened with the inventory with ebay is priceless info. I love that you shared that. You directed the whole thing. I'm glad to see your store is looking polished.

Oh no! It makes you wonder how many other listings are missing on ebay. Again, I feel so motivated after watching you work in your shop, thank Mel for another great video ❤

I really enjoyed this video! Really honest look at what's going on managing your inventory plus some what's sold and packing! Fab!

Mel, as always thanks again for your upbeat attitude, expertise, and stellar logic. You help so many of us. ❤ I love your videos.

Love watching you ship, great editing. Awesome sales. Crazy how all those were not listed. Gotta do inventory at least once a year or more like six months.❤

UK viewer here. I have only just stumbled across your videos and story. Only seen half a dozen but found them thoroughly enjoyable,if not a tad long. Where in Australia are you based and is that unit on a farm or an industrial site? I have never known anyone pack so much work into so few hours. You seem on top of everything and very competent,knowledgeable and skilled. Carry on selling and making a profit.

@backfromburnout

16 күн бұрын

Welcome to the channel! My warehouse is located about 45mins from where I live in a smaller more industrial town. This allows me to get the warehouse space much cheaper then in the capital city where I live. Yes, I do make some long videos at times but each video is different and many of my viewers like the longer style as they listen while they work. I don't try and stick to a specific time I just make them however long I think they need to be. Thank you for following along!

@user-df4pj5su7p

16 күн бұрын

G'day Mel Thank you for taking the time and trouble to reply. The highest praise that I can give you is to say that you are professional with a work ethic that is second to none. Very few eBay sellers are. Keep up the good work.

@tracygarrett3952

15 күн бұрын

​@@backfromburnoutThe first thing I do when I am going to watch a video of yours is to check the length of it. The longer the better for me!!😊

Maybe the ultimate upgrade will be the automatic electric tape dispenser! 😂

Thanks Mel, Your on fire back in the grind very good content love it all 💕

I know it would be a lot of re-organizing, but perhaps you would be better off sorting the books by size (Including the grouped ones) and using sorted sku numbers. Paperbacks VS Standard hardbacks. This works well for a different seller, but they sell Jeans that condense way easier. But, I thought I'd suggest it. Your channel is great!

@backfromburnout

12 күн бұрын

It think it would slow down the prepping and photography time as I’d always having to be photographing the same type of book for particular shelves.

I like the picking and packing videos. I didn't realize you do international shipping. I can now go through your listings and hope for some gems.❤

OMG! I am having the same issue! I have been culling inventory and come across books that I 100% know I put up for sale but the listings are not there. I thought I was going crazy!

@Resell_crazy

17 күн бұрын

I just did an inventory myself and lots of stuff wasn't listed anymore

@farmgirl1560

17 күн бұрын

Same here. Frustrating especially when storage space is precious too.

Thanks for your time and video . I get motivated watching other sellers .

I bought the Medicine for Nurses book, can't wait for it to get here. I collect old nursing and medical books. Was so happy when I saw it.

@backfromburnout

16 күн бұрын

Oh wow! Thank you so much, I appreciate you supporting me! Please let me know if you have any problems! I'm very grateful!

Hi Mel, I love your ship with me's, you keep me company while i work which is super important! Love your descriptions and what's happening, stories, how you aquired your books, its all great info, thank you!! 🥰

With Thom's volume, I'd hate to think how many items he might have that have "fallen off". That number could be huge.

Greetings Mel, yay 🥳 another pick and pack video. My favorite 😍. Thanks 🧘🏾‍♀️💜🪴

You could keep a manual running total of all your active listings and then periodically check this against ebay's total.

This is what we like to wake up to on a Monday morning! A new Mel video :)

@debbiemcmanus8722

17 күн бұрын

Get us motivated for the week I agree ..

I wish my books would sell that high here in the states!

I loved this video - thank you! 😊

I've heard other people say items do just drop off after being listed without activity for a long time. You might just make a habit of ending the listing of a certain number of your oldest listings each week. Then relist them using sell similar making sure to revise them somewhat by updating the description, price, or other characteristics. Won't take much time, supposedly it is considered a new listing by their algorithm and saves you a lot of issues and time in the long run.

😊 Hey Mel, I don’t know if you have list perfectly or vendoo in Australia, but I think it might be something that would benefit you. I have list perfectly and when I do inventory and there’s listings that are missing off of eBay…. those listings are kept in list perfectly for me so I don’t have to retake those photos. The last time I checked inventory, I had 23 items that weren’t listed anymore and fortunately all 23 were in list perfectly so I just had to relist them through there without having to take new photos. Especially since you have a lot more items in your store than I do, this may be something that will benefit you in the long run. The price that you pay for that will be worth it compared to the amount of time it’s gonna take you to have to photograph and relist those.

I definitely agree! I remove the background with one specific item I sell and before it was so fast... Now it takes longer and there's all kinds of options attached. Leave stuff alone and fix what's broken! 😂😂

Love the pick and packs!

I constantly do inventory and see an average of 25% missing listings. Just gone. Thank you Ebay

Southern highlands, just had a bonza day of thrifiting there. The wealthier the area the better the op shops!

Hi Mel! Have you looked into getting a clip on microphone to help with the external noise? I think they are supposed to only pick up nearby sounds so it may help.

@backfromburnout

16 күн бұрын

I’m wearing one

Love watching you Mel! Looks like you're surviving the winter down under. Here in Washington State, we're hot in Seattle. Looks like the warm weather caught up with us. I'm not surprised to see those Sky & Telescope magazines sell. We subscribe to Astronomy magazine but I hate to throw them away. I was saving them to give to our local library, but realized, wait! why not sell them on eBay! One more thing I can sell and recoup a bit of money back after we enjoy them. Happy Day!

Great video as usual. You sure do get good money for your books.

Whenever you have someone cancel or not pay, you need to take that listing and do a sell similar. The original listing will no longer be listed, but when you sell similar it will create a brand new listing. Also you need to go through your listings and anything that has been listed for 7 months or more, end them and do a sell similar. You have to be careful not to go over your monthly free listing count. If you do this I guarantee a lot of your old listings will sell. Also it will give you a chance to see if there is anything you need to change or update on those listings. Anything that is over 6 months old will get pushed down in the rankings and eventually disappear. Databases only have so much room. New listings take priority over old.

Same thing happened to me with eBay when I was listing a few days ago. The active listings wouldn't load. So it's not just you and not just Australia.

The eBay is horrible at the moment. I can't access my drafts either. I also couldn't send 5% offers, worked out that I needed to type 05%.

That is Crazy Mel 🙈 Thank you 👍

Love seeing all your sales Mel! I'm curious about those McDonalds books you have there above your computer screen. Are they special? Do you collect them? 🙂

Pretty new to your channel but I love it and I love your personality

@backfromburnout

17 күн бұрын

Welcome!! Thank you so much!

I have found that listing series without the first book can be good - peope that have read the first want to read the rest!

hi mel I have a small store but I have to do a stock take twice a year and I ALWAYs find items that are not listed. I break my stocktake down into 1 shelf at a time and do as many shelves as works into my day. My sku has shelf and rack on it so I do a search in my inventory just for that particular shelf and and make sure that I have everything listed that is on that shelf. It does work and helps me to keep things up to date. Plus I also do find books listed in the inventory using that sku search that have already sold they still appear in my stock. I know that is another ebay glitch, as its happened a couple of times a year where my sold items stay live in my store and I never know its happened until I sell the item and its not there. That's often when I do my stock take and lo and behold I find all sorts of errors and in all truthfulness most of them are ebay glitches and not my errors

Yep on weird glitches. Received a best offer by email but can’t see it on app or website

Another great video Mel.

That happened to me as I added a new sku it got notice and sold but was very old stock so that activity did get them sold

Mel - loved this video - can you show us you system again? How you work out shipping (esp international) and sku and shipping bags, labels etc? I feel like maybe you did it once before- but maybe an update? It is so efficient!

That’s why I do my listings thru list perfectly….i saw more eBay listings on lp than eBay…it shows I list them 10 months ago and In June I saw some no longer were on eBay and some prices were higher on eBay than what I listed them for! So this month I am getting them back on there and sell similar those older than 3 months! 🤦🏻‍♀️

@backfromburnout

16 күн бұрын

Far out. Crazy!

Yep wow I just completed my Death Pile and just started doing the same the last few months. No exaggeration but about a quarter of my stock was not listed anymore. Real eye opener. I am on a buying freeze until I complete a full stocktake of 5000 plus items. Spent Sunday doing my clothing tubs and already have enough stock for my 30/day. Think I'll be able to keep my store stocked for a few months. Downloaded a fresh spreadsheet of listings and marking them off as I go so got a bit of a system 🏃‍♂️ running. Pain in the bum but also a money, space and time saver not having to source for a while.

Love your insights on each book and bundle! I have acquired a stack of magazines that are in good shape but the crossword puzzles have been solved in each one. Should I still list them?

Someone probably already mentioned this but if you check your unsolds for those books that were not in your listings, before creating a new listing it may save you a lot of work. I just found some items not listed that were sitting in my unsolds so I just relisted those, tweaking as needed.

Great video,Mel❤

Glitches? Oh yes..!! Last week, eBay would not load as a UK site. For over a day, it seemed I was an American store and couldn't post new listings. Then, I couldn't send offers for 12 hours. Keep smiling n don't let 'em grind you down :)

Hi from Poland too 😆 I send some orders to Australia too, and one was delivered in 6 days and the other almost in 30 🙈

Hi Mel, another great video….. love your work 👍👏😀 It must be hard using that tape dispenser with fingerless gloves on 😂

@backfromburnout

16 күн бұрын

I think I'm just hopeless at the dispenser lol I'll try a little bit longer to get the right flow and if not I will go back to my trusty tape gun :)

I saw missing listings in another reseller's channel too!! 😮

I've been reading about listings going missing from other resellers.

I wonder if it’s end of year glitching where they’re upgrading systems or something. I even find FB groups are glitching where I can’t reschedule future posts! I have a large retiree group and it’s annoying if I want to reschedule something! Great video, thanks, your resident bibliophile and bfb buyer 💕😘

I've been experiencing glitches too same as you sounds like

I have to do inventory at least once a year. Every time there are books that aren’t. Some drop off. Others don’t ever get listed. I always double check after I list before I shelve them.

Another GREAT VIDEO!!! I think E-Bay loses our listings. Not sure why??? And of course Tom has thousands listed - hope he hasn’t lost any??

@farmgirl1560

16 күн бұрын

Yes imagine having to do Thom's stocktake 😳

Same issues glitch wise I’ve had all the same glitches as you Thom and Megan

@backfromburnout

17 күн бұрын

I can’t even search my active listings now for a specific item so I can’t sell similar off any of my own listings.

@QuindalsDen

17 күн бұрын

To overcome the glitch if you select an item you’ve searched before say one of your more popular selling books when the drop down list populates select that item then try searching the one your chasing it sometimes works 😂

Make sure that you date the shelves that you went through that way you know the last time you checked them. Try to do one shelf a day and you will get through them quickly. Fresh eyes on your Inventory and you will sell a lot more and create more room for fresh books. Good luck hope it increases SALES!!

Yep I had the vanishing listings a few months back. I only have about 700 listings and maybe 200 of those are books. A few times I’d view my shop and think - that doesn’t look like enough books - or - why are my book sales so sad. Did a stocktake and about a third had disappeared ! Frustrating when you put all that effort in and they weren’t even in my ended listings anymore so had to re-do them from scratch. Grrr. Just another thing to keep an eye on. I can’t imagine the huge job it would be for sellers with thousands of listings.

Mel use the handheld tape if that is what works for you. The tabletop one doesn’t work for everyone

Hi Mel, been doing the same over the weekend.... consolidating ... finding 'extra' listings?? go figure. Get yourself a small cheap Laser Printer at Officeworks ... around $139 for a Brother. They are handy to have around plus the sample Toner that you get with them lasts a while also (well mine did).

Mel. I’ve been watching you for around a year & you inspire me. Question…do you think books and magazines go for more in Australia than the US? I watched where you got $50 for those magazines (I get them free too) and I was astounded by that. I authentically want to know. Some of the books you sell for big $ that I have listed have comps at a fraction of the cost of what you get. I look forward to your perspective. 😊

@backfromburnout

9 күн бұрын

I think we have different markets and we have different competition. In Australian the main platform is eBay. We don’t really compete with Amazon here yet.

Keep up the good work.

I guess the Mills & Boons you wouldn't want to be paying more than 50 cents a piece either to make a margin?

@backfromburnout

16 күн бұрын

I bought bulk and they cost me 10c each

Hey 👋 lol Idk if this will help you guys at all but Rasputins music is moving locations in my area and CD’s are selling for 50cents at their old location in Concord, CA, US. I was thinking you or Tom could contact them and maybe see if you can buy bulk or lots full if you contacted them. Not sure what they’ll say though to be honest. Considering the CDs are so cheap it might help balance out the shipping costs. Found a bunch of PlayStation games for 50 cents. I was stoked lol

Great video 📹 Mel! 😊 I find your packing process interesting as our process is different... We are in Canada 🇨🇦, so 99% of our orders are exported to USA 🇺🇸! We list on two places, and bigger items we use fb marketplace... items we don't want to ship because it's too expensive! Have a great week 😀! Joe Bee 🐝 from 🇨🇦 🍁 🇨🇦 Canada! 😊 Sai hi to Thom! K

Well done !

Are those Doc Martin boots you are wearing? They look comfortable!

If you keep a jug of vinegar in the shop, it'll help with the odor in the trash can. Just pour it in the can, let it soak a bit & then dump it outside & turn it upside-down to dry out for when you return.

I had exactly the same with the app in the UK for the past couple of weeks. I'd research and create a draft, save it. Go to a different room to take the photos and "oops it's not you it's us" Very Frustrating!

Glitches are crazy right now, my app wont load drafts, my policies turn into error and duplicate constantly. Theres always something

I’ve had this issue for over a year now. I pulled down a box looking for an item and noticed a few items that I was blown away hasn’t sold. So I looked them up in my inventory and they weren’t there. No listings. So over the last year I’ve found about 100 listings were gone

Can you check your sales history to see if you can find them? If so can you relist from that without taking news pics, etc?

I go through my stuff and do inventory all the time and find stuff missing that i've listed.. Some times I think when I do end and resell similar I accidently delete the item without listing it. Other times the items disappear and I remember listing then a while back. I have to go and relist it again. Ebay I think Ebay's database is losing date due to age. It could be why their site is so glitchy at time too, Ebay glitches has been a normal thing for me for the past year or 2.

@backfromburnout

10 күн бұрын

I think it’s a good idea to be checking it regularly like you are.

@Aaramlias

10 күн бұрын

@@backfromburnout I've had so many items gone missing from my listings over time that I got used to doing that. Also I find that the value of my listings doesn't seem to go up as quickly as it should. Last year I was wondering why so many items weren't selling and then checked them to find them missing. I have my videogames, dvds all up to date ..... books could take a while though and I know there is many books missing from my listings because they keep shrinking and they are not selling as quickly as i'd like. By the way, since I now have access to a place where I can get books for 3 for $1 for all books at this place i'm not looking for books to help me build big bundles of books. I'm looking forward to seeing your future video on bundling books. It might give me some ideas. My problem with selling books is the high shipping prices on items that are thinker then DVD. Bundling lots of books together might sell lots of books for me. In that cheap book store i've found some really good books including one that had $75 CND value one time. Now I just need to learn what books that are wroth getting here that I can bundle.

@Aaramlias

10 күн бұрын

@@backfromburnout I have to or in time I'll have many more items not not sell because they are missing on Ebay.

I think when you edit a listing, it gives the algorithm a bump. I've noticed it several times.

Another enjoyable video. Thank You, young lady! :>)

Mel, how much did you pay, for each of the magazines, from the book fair?

@backfromburnout

17 күн бұрын

$1 each I think the mags were. Some will be worth more than others. Some of these will sell individually and some will be bundled. I’ll need to individually comp each one of these ones as some are more collectible then others.

Love your videos Mel, but don't like the birds eye view. I find myself straining to see what sold. Prefer the normal side view x

@backfromburnout

16 күн бұрын

Thanks for the feedback!

Shed flips does this regularly.

How long did those items sit in your store? The only time I've ever seen my items not listed on Ebay is when I have items that haven't sold in years and I'm not mad at Ebay for taking it down lol. It's Ebay's way of telling me to stop listing crap.

I ask the Universe for BOLO's 😄

Hi mel

Hustling Hustling lots here tooo!!! Let’s do it together I have so much fun 🎉❤

My post office rips me off a small padded mailer is $12.34 to post with tracking. $12 to post a dvd. I lost $8 She charged me $1.39for the mailer and then had to do it as a package at $10.95 to get tracking. Au post is a joke

@backfromburnout

15 күн бұрын

I print my own labels using MyPost Business and I’m on band 5 postage

Go back to that tapegun, if it's not comfortable for you, looks like it's not as effective as before, Hilde

@backfromburnout

16 күн бұрын

I like the tape gun better but I like to give things a good chance to make a proper decision.

I have noticed in several of your videos when you talk about books that you aren’t going to pick up anymore. How do you do that? I am curious.

Hi I sell media in the united state and I’ve come across this same issue a lot of videos were not posted and some videos were posted lower than i would have listed them for so I’m thinking it was a glitch or like you said when someone doesn’t pay they just fall off.I’ve got all my videos in alphabetical order so I’m un listing starting from A all the way down to z I always learn something from your videos. Thanks so much