Called Westinghouse and talk to a lady about my problem with the choke not working properly. She is sending me a new stepper motor and the control box that it connects to. She said they are in Ohio and was very good to talk to someone I could understand. Great service and didn't take long to connect to the tech!
@itrrfan2itrrfan281
6 ай бұрын
Westinghouse sent me the wrong stepper motor three times. My stepper motor has a 5 pin plug and Westinghouse sends a stepper motor with a 6 pin plug. Sent them photos twice along with the correct part number, but they keep sending the wrong part with the wrong part number. I finally got my soldering iron and heat shrink tubing out and change the plug on the 6 pin to 5 pin. Not real happy with this $1100.00 inverter.
@rustyrepairs256510 ай бұрын
I really appreciate your effort to show what you did to fix the issue. I'm sure many others will find this very helpful!! Nicely done.
@andrewrogers36945 ай бұрын
So glad I saw this video. I run 3 of these units. On the other hand im glad you guys had a good experience with customer service. I didnt unfortunately. The woman i spoke with sad if its below xx degrees you will have to manually choke it.! Im like miss.... its an electronic choke!!!!!! She insisted on me having to manually choke it. I had to get the part number and order mine.
@richardkawucha1232 Жыл бұрын
Took delivery of my iGen 4000DF on Tuesday. The unit came with the factory fix for the auto choke. I installed a Drainzit (Hon1010) for easier oil changes. Took my time and after a couple hrs. it fired up, first time. Bought this as an emergency power source in storms.
@occ60183 күн бұрын
Thank you
@corbett722 Жыл бұрын
It was my pleasure speaking with you and helping you with your iGen4500 generator. I will be using this video to help other customers when needed.
@rotaxrider
11 ай бұрын
This is the exact generator as the Cummins 4500i. Do you know of others?
@jaybilawchuk2225
10 ай бұрын
Hey bud. How would I get a hold of a charging cord that plugs into the front. I’m wondering if that cord is a charger or a maintainer. There’s not much in regards to whether or not it’s a maintainer for off season.
@juanpagan329510 ай бұрын
My hero dude, i got the same problem in a ipower i will replace that part. Thank u.!
@williamolliges26223 ай бұрын
Mine is having hot start issues, and goes into an overload mode at 50%. This might be the source of my problem and will be my starting point. I’d also throw a clean fuel filter at it if the problem shows up after some hours, you know while you’ve got everything apart, and you’re touching it. Since the Cummins shop wants to charge a $650 3 hour diagnostic fee, we’re on our own out here in KZread University Land.
@michaelgoins396 Жыл бұрын
Awesome job explaining this
@sc22488
Жыл бұрын
Glad it was helpful!
@mcotrucking411 ай бұрын
Great video, i took off my carburetor to give it a good cleaning and in the process the wiring going to the throttle stepper motor broke. Where can i find that stepper motor?
@sc224885 ай бұрын
Mine was doing the same thing. Choke stuck in the wide open position. Stepper motor. Good luck
@geraldbattisto5670
5 ай бұрын
Thanks!
@Mike-pb7jm Жыл бұрын
This happened to my Craftsman (Generac) 2500i. Will see if Craftsman honors their warranty as good as Westinghouse.
@geraldbattisto56705 ай бұрын
Wasn't sure where the spring actually went, also was your choke working at all. My choke will go to full choke when starting but doesn't return to open when it started. Stepper motor or possibly control board? Thanks
@user-mt5je3iz8i Жыл бұрын
Where does that spring go? Good video this happening to my Westinghouse generator right now .
@sc22488
Жыл бұрын
They go on the nipple on the end of that small white bracket that the stepper motor sits over. I tried to send a picture but couldn’t. Pause video when I get ready to put stepper motors back on and zoom in on the white brackets. Still new at videos. Hope it helps
@user-mt5je3iz8i
Жыл бұрын
@@sc22488 Thank you
@DustyJ26 күн бұрын
Anyone have advice for slow steady throbbing at idle? It runs normal under power and is pretty steady in eco mode.
@8jmacias Жыл бұрын
Where that spring go I can’t find it anywhere
@dannygeremia2085Ай бұрын
do you have a part number for the stepper motor?
@richrreeves Жыл бұрын
Any chance there was a part number for that stepper motor kit? I am having the same issue with mine.
@sc22488
Жыл бұрын
There was no part number on the bag Westinghouse sent me, but when I told them the problem they knew exactly what I needed and sent me the stepper motor. I did copy the information on top of the stepper motor which is below. Hope it helps. 24BYJ48 12 V DV 249950 YS:220125
@richrreeves
Жыл бұрын
@@sc22488 Thanks I will call Tuesday
@justinwalters2264 Жыл бұрын
i have a similar problem but i think it’s the throttle stepper motor starts perfect then does seems the motor isn’t doing anything
Пікірлер: 32
100% Man straight out of surgery and fixing stuff
Called Westinghouse and talk to a lady about my problem with the choke not working properly. She is sending me a new stepper motor and the control box that it connects to. She said they are in Ohio and was very good to talk to someone I could understand. Great service and didn't take long to connect to the tech!
@itrrfan2itrrfan281
6 ай бұрын
Westinghouse sent me the wrong stepper motor three times. My stepper motor has a 5 pin plug and Westinghouse sends a stepper motor with a 6 pin plug. Sent them photos twice along with the correct part number, but they keep sending the wrong part with the wrong part number. I finally got my soldering iron and heat shrink tubing out and change the plug on the 6 pin to 5 pin. Not real happy with this $1100.00 inverter.
I really appreciate your effort to show what you did to fix the issue. I'm sure many others will find this very helpful!! Nicely done.
So glad I saw this video. I run 3 of these units. On the other hand im glad you guys had a good experience with customer service. I didnt unfortunately. The woman i spoke with sad if its below xx degrees you will have to manually choke it.! Im like miss.... its an electronic choke!!!!!! She insisted on me having to manually choke it. I had to get the part number and order mine.
Took delivery of my iGen 4000DF on Tuesday. The unit came with the factory fix for the auto choke. I installed a Drainzit (Hon1010) for easier oil changes. Took my time and after a couple hrs. it fired up, first time. Bought this as an emergency power source in storms.
Thank you
It was my pleasure speaking with you and helping you with your iGen4500 generator. I will be using this video to help other customers when needed.
@rotaxrider
11 ай бұрын
This is the exact generator as the Cummins 4500i. Do you know of others?
@jaybilawchuk2225
10 ай бұрын
Hey bud. How would I get a hold of a charging cord that plugs into the front. I’m wondering if that cord is a charger or a maintainer. There’s not much in regards to whether or not it’s a maintainer for off season.
My hero dude, i got the same problem in a ipower i will replace that part. Thank u.!
Mine is having hot start issues, and goes into an overload mode at 50%. This might be the source of my problem and will be my starting point. I’d also throw a clean fuel filter at it if the problem shows up after some hours, you know while you’ve got everything apart, and you’re touching it. Since the Cummins shop wants to charge a $650 3 hour diagnostic fee, we’re on our own out here in KZread University Land.
Awesome job explaining this
@sc22488
Жыл бұрын
Glad it was helpful!
Great video, i took off my carburetor to give it a good cleaning and in the process the wiring going to the throttle stepper motor broke. Where can i find that stepper motor?
Mine was doing the same thing. Choke stuck in the wide open position. Stepper motor. Good luck
@geraldbattisto5670
5 ай бұрын
Thanks!
This happened to my Craftsman (Generac) 2500i. Will see if Craftsman honors their warranty as good as Westinghouse.
Wasn't sure where the spring actually went, also was your choke working at all. My choke will go to full choke when starting but doesn't return to open when it started. Stepper motor or possibly control board? Thanks
Where does that spring go? Good video this happening to my Westinghouse generator right now .
@sc22488
Жыл бұрын
They go on the nipple on the end of that small white bracket that the stepper motor sits over. I tried to send a picture but couldn’t. Pause video when I get ready to put stepper motors back on and zoom in on the white brackets. Still new at videos. Hope it helps
@user-mt5je3iz8i
Жыл бұрын
@@sc22488 Thank you
Anyone have advice for slow steady throbbing at idle? It runs normal under power and is pretty steady in eco mode.
Where that spring go I can’t find it anywhere
do you have a part number for the stepper motor?
Any chance there was a part number for that stepper motor kit? I am having the same issue with mine.
@sc22488
Жыл бұрын
There was no part number on the bag Westinghouse sent me, but when I told them the problem they knew exactly what I needed and sent me the stepper motor. I did copy the information on top of the stepper motor which is below. Hope it helps. 24BYJ48 12 V DV 249950 YS:220125
@richrreeves
Жыл бұрын
@@sc22488 Thanks I will call Tuesday
i have a similar problem but i think it’s the throttle stepper motor starts perfect then does seems the motor isn’t doing anything
@justinwalters2264
Жыл бұрын
dies
Can send part number And where You bought please