Thanks for the video. I'm a long time user of the water guru and have been super happy with their customer service as well. I have the S1 and didn't even know they had an S2 until I saw a different cartridge for sale on their website. That's how I found your video! Good luck getting the S2. I'm sure if you just wait until they are out of stock on the S1 your fourth replacement will be what you want. Lol

@SoarAndMore

Жыл бұрын

Lol now that’s funny! Ya maybe I’ll luck out! The thank you for the comment!

So I really appreciate your style. Fun but also informative. Keep it up!

@SoarAndMore

3 ай бұрын

Thank you for watching… more to come with the water guru… not great news!

Ah, brings back memories of my childhood cleaning the family pool. Back then we used a collection kit with 2 factors: pH and CL concentration. The indicators told you how far off you were (color comparison) and a formula told you how much to add. Goal for pH was 7.5 I think, and Cl was 1.5 ppm. Didn't get too complicated. Looks like high-tech doesn't mix well with pool care. Hope you get a reliable system online. You're going to need the pool after your Inspire workouts, bro!

@SoarAndMore

Жыл бұрын

Heck ya my brother! Thank you for the comment. Hopefully I can get Water guru to send me there brand new version so I can do a review on it. Hope all is well with you sir!

Really helpful thanks. Free water test at the pool store seems easier overall since I have to get chemicals there anyway. I’d settle for just a good wifi thermometer.

@SoarAndMore

3 ай бұрын

This replacement just broke as well, dealing with water guru support… again….

I had the sense 1.. over a course of 2 years they replaced it 3 times with the last time sending me a sense 2 for free.. Brand new out of the box and it did not work.. They sent me a new one today and will be installing it later tonight. Hopefully this one will work.. The customer service has been wonderful.

@bartholomewbrown2342

3 ай бұрын

why did they need to replace it so often

I have the Sense 2 and I suspect that the alkalinity, hardness, and CYA are not accurate. Just today, WG gave me an alkalinity of 51, hardness of 300, and CYA of 95. I broke out my Taylor K-2006 test kit which should be the gold standard and I measured alkalinity of 110, CYA of 65, and hardness of 550. We need some rain to dilute that calcium. I am going to stop using Cal Hypo and just use liquid chlorine and maybe one Trichlor a week to keep the CYA from not going any higher. So, I have 5 days to decide whether to return or not. My message then to you is to not feel too short changed by not having a Sense 2.

@SoarAndMore

11 ай бұрын

I appreciate the comment. Great info. So far the sense 1 has had its issues. It’s unfortunate that you have to “back up” one reading for an other test. But oh well. Let us know what you decide to do. Once my 3rd guru dies, and I get on the horn with the warranty department, I’ll see if they’ll send me a sense 2. Otherwise, I’m not going to spend $270 ish for something that can be trusted. Hope you have a better experience.

Just got my sense S2 just came in today, obviously still learning it. Glad to hear customer service is rockstar, not good to hear the device doesn’t last that long.. hopefully they got the bugs out with S1 to S2.

@SoarAndMore

11 ай бұрын

Hope you have a good experience! Let us know how it goes! Thanks for the comment!

@lancewatson1204

11 ай бұрын

@@SoarAndMore I’ll keep you posted Great vid

Same exact experience with mine. Something is defective with these. Intermittent connectivity, then just dies. I’ve decided to move on. After 3 times I’m out

@SoarAndMore

11 ай бұрын

Thanks for sharing. Looks like only way to get a full automated chemical system is to pay the thousands of dollars. Thank you for the comment.

Wait so if I understand correctly, even though I brought this to test my water, I still have to send off a water sample.

@SoarAndMore

Жыл бұрын

Sense 1 yes- sense 2 -supposedly no

Yeah you saved me a heartache a headache and overpriced product I mean honestly why would anybody buy those if they cost that much and you got to keep spending money to keep it working and then just a hassle just buy the a good Taylor kit that does everything you need and you're good to go yes it sucks but like you said water chemistry needs kept up so definitely not buying this to be honest with you there's nothing that I've seen around 100 bucks that will do what is needed to make sure the chemicals are in balance but the Taylor test kit is the closest one

@SoarAndMore

4 күн бұрын

Glad I could help. So far the sense two has been holding up but I’m expecting it to crap out.

Sense 2 refill cartridges come in 5 month increments, and only 1 of those 5 months actually give all 5 readings, the other 4 months are the same as the sense 1 with only doing ph and free chlorine

@SoarAndMore

Жыл бұрын

That’s disappointing. Thank you for the comment! I’m still stuck with the sense 1!!

I own one and it worked for a few months and stopped. Not worth it IMO. I use test strips and occasional trips to PaP (which I would never ever buy anything from, well maybe, maybe chlorine for laundry and other uses), but free tests are cool to verify. Amazon, HD or my 3D printer for anything else. The answer with my salt cell, D.E. filtered, pool (~35,000 gals 20x40x9ish) in West Central Florida has been add a bunch of stabilizer at the beginning of the season and regularly add acid to compensate for the alkalinity of the salt conversion process. Money is much better spent on an acid meter/dispenser system to get even more low maintenance. I do use a robotic cleaner that I would not recommend the brand, its great when it works, but I'm on #3 from this brand (Polaris) and won't buy again, likely headed for a more commercial unit...

@SoarAndMore

3 ай бұрын

Thank you for the great post! We all appreciate it. Unfortunately this is my 3rd unit and it’s failing now. It’s not worth it at all I completely agree!

People like me who suffer with severe tinnitus have difficulty understanding speech with background noise, which is what the music in this video is. Videos like this don't need music in the background. You probably had no idea, so I'm just letting you know.

@SoarAndMore

5 ай бұрын

Thank you for the feedback!

@tiredoldman5329

Ай бұрын

I have bad tinnitus. I heard every word. Now my wife on the other hand, nope.

How did the sense 2 work out?

@SoarAndMore

2 ай бұрын

So far it’s working. But I’ve only had it for a couple weeks. I’m fully expecting it to fail.

So if the unit goes bad and they send a new one out, do they include a new cassette and how long does it take to get a new unit?

@SoarAndMore

2 ай бұрын

They included a new cassette, and it took about 5 to 7 days for me to get the new unit. I’m literally editing a video right now on the WaterGuru since two because since this video has posted that unit has failed.

@mjg1726

2 ай бұрын

​@SoarAndMore you mean the sense 2 has failed?

@SoarAndMore

2 ай бұрын

@@mjg1726 the sense one failed and they sent me a sense 2. which I’m making a video about right now

@mjg1726

2 ай бұрын

@@SoarAndMore ahhh ok...I'll be on the lookout for it

@SoarAndMore

2 ай бұрын

@@mjg1726 I’ll be posting it in the next few hours

Customer service may be great but they have a long way to go to perfect testing. Some of their test results do not match test kit results. I give up!

@SoarAndMore

3 ай бұрын

I don’t blame you! My third unit is taking a crap on me now! Customer service won’t replace it either…

$70 every 4-5 months? Why can't they make one that doesn't need consumables

@SoarAndMore

3 ай бұрын

Seriously! I agree. The ones that do that are way way more expensive. But they are legit automated and they have reservoirs with all the chemicals necessary to add automatically. As a matter of fact, this is my third unit (covered under warranty) and it’s starting to give me issues…. I won’t be buying any more of these cheap units…. I’ll go back to the old fashioned droplet kits for testing.

@TheHwhitty2010

2 ай бұрын

If you're familiar with how water chemistry works, they all require some kind of consumable. Chemical testing requires chemicals which are not indefinite. Even the $3k ones have probes that need to be replaced periodically. It's part of the frustrating nature of pools. I have one of my own but also used to manage pools professionally.

@SoarAndMore

2 ай бұрын

@@TheHwhitty2010 yes correct. They all require consumables but I’m sure the $3k systems are way way reliable.

@TheHwhitty2010

2 ай бұрын

Yes, they are but those ones don't just test, they feed chemicals into the system to help balance as well as report. Even those still have limitations thougb. I was able to get ph and chlorine but all the other still had to be tested by hand so really pros and cons to all of them. I've been using the s1 on my personal pool for about 2 years and for just the chlorine and ph, it has been pretty spot on for me with the occasional issue of having to mess with it after battery changes. I'm actually curious how accurate it is with the other tests and how expensive those cartridges are because, like I said, even with the fancy set ups, I still had to test the others manually so they were accurate.

@SoarAndMore

2 ай бұрын

@@TheHwhitty2010 great input! Water guru is sending me a sense 2. This one crapped out on me…

taylor 2006c ....so much easier....just wish CYA was a better test.

@SoarAndMore

21 күн бұрын

Good point

Great video

@SoarAndMore

Жыл бұрын

Thank you for the comment!

Hmmmm sounds like more trouble than it's worth, there has to be a better way.

@SoarAndMore

Ай бұрын

Better way is to higher a pool service. I just did…

you could have just put it in your mail box

@SoarAndMore

10 ай бұрын

Unfortunately, I don’t have mail box. I have a community drop area and slot is to thin for the water sample. So I have to find a blue one. Wahhh wahhhhh waaaaaahhhhh

No thanks

@SoarAndMore

3 ай бұрын

Don’t blame you!

Worthless video. All he wants to do is show himself on video. Not sure why.

@SoarAndMore

Ай бұрын

@@yscode6364 96.1% like percentage worthless comment. Worthless product. Truth hurts. But thanks for the view!