Guys, amazing to finally have met yous! Incredible operation, well done💪 to your subscribers, thank you all so much for the amazing comments! Really appreciate it! ❤️

@scottallan3327

2 жыл бұрын

You know just because you had a bad experience or two with some upset ad employees doesn't mean all ads are bad, they're frustrated they can't sell watches either. It's really wrong that you would lump them all together.

@lukeg945

2 жыл бұрын

Nico your the fucking man.. I love that you speak your mind and truth.. I don't even own a watch, but i will always support you and maybe 1 day i can buy a watch from you.

@TimePieceTrading

2 жыл бұрын

Glad to finally meet you! Thank you for the kind words!💙

@nickbrown6694

2 жыл бұрын

I love all the watch KZreadrs. Nico I found first, then Roman, Anthony, and TPT. NEVER THOUGHT WATCH VIDEOS COULD INTEREST ME SO MUCH! hopefully one day I can afford something and get the chance to meet one of you guys!

@draganeldic5067

2 жыл бұрын

I want a Rolex and have been saving for years. Which I wanted to use for the rest of my life and how they treated me when I asked for GMT I ended up with a Rolex until something changed with the customer relationship.

Wish I could've been in the room with these guys to tell my story...walked into a Rolex AD couple years ago & inquired about a GMT, sales associate looked me in the eye & said in a condescending way, "You'll never have one." Funny thing; I lifted up my sleeve & flashed a Coke & said "good thing I've already got one" she didn't know what to say. Disheartening to see a brand you're passionate about be represented like that.

@max1232

2 жыл бұрын

Yessir..flex on that bitch.. respectfully

@JayJay-he9bk

2 жыл бұрын

That’s not every AD it’s hard to associate a bad experience with the whole brand. I walked into an AD last week and walked out with a sub. I was dressed like a bum too.

@mrbluesky4ye446

2 жыл бұрын

@@JayJay-he9bk where?

@brianhutton2370

2 жыл бұрын

@@JayJay-he9bk without a massive history with the AD? Where's that.

@69nites

2 жыл бұрын

@@JayJay-he9bk yes you can. The fact that these are common experiences in ADs tells you Rolex needs to take control of their brand back. The ADs don't have to get quality employees because the watches sell themselves. The answer is to just have a system of strikes. If there are 3 strikes at a dealer in a decade that's too many. Just revoke the dealer status.

Seeing those kids so into watches is so cool! And how you guys treated them regardless of them buying something is the way everyone likes to get treated. Bravo gents 👏👏👏

@jicalzad

2 жыл бұрын

agree, seems to treat his customers w/ great respect. Excellent salesman. Am wondering if those kids would still be interested in watches if they weren't so expensive though.

@Dr.TJ_Eckleburg

Жыл бұрын

Kids should be kids. There will be plenty of time to pursue materialistic possessions when they're older. What we do to children these days is disgraceful.

TPT and Nico Leonard together talking the watch industry, and the Rolex AD issue in particular…there’s no better collaboration I could think of! 💯🔥

@dutchy213

2 жыл бұрын

Honest businessman always have customers 🥇🥇🥇🥇🥇🥇🥇

@brendan8839

2 жыл бұрын

@@dutchy213 There’s nothing TPT takes more seriously then their customer care, which Sean spoke on and Nico is right there with him!…they both know the secret to the business is their clientele and making sure they’re taken care of, which Nico touched on perfectly for when the market isn’t hot! 💯❤️ I couldn’t have selected two better watch dealers to come together, literally like Kobe and Shaq!…I just wish I could have been in that room, hearing the knowledge being thrown around on top of the banter!

@benjaminsavage4204

2 жыл бұрын

These guys think they don't keep stock back! haha. Jeez. It's a production line, they know people will pay more for restricted supply products. There is no watch easier to make than a GMT (made exactly same for 60 years) but somehow they 'can't make them fast enough' Lol. They don't even know basics of their own industry. China can make them by the hundred to basic same standard but Rolex 'can't make a blue and red'.... :/

I will say I was treated extremely well at one of the New York City Rolex stores. I made it clear I was a fan but couldnt afford and he still gave me a business card and said to let him know when I was in the market because we never know what life has in store for us and showed me some watches.

@daggel

2 жыл бұрын

Had a similar experience in my hometown in Germany a couple of years ago. Bought 2 watches since then and will always come back

@vincent67239

2 жыл бұрын

My local Rolex boutique (as opposed to AD, since they *only* sell Rolex) is super friendly and welcoming. I bought an SS sports piece last year and a DJ last week.

@adansoto2515

2 жыл бұрын

@@EeBee97 Exactly! And I now find myself in a situation where a Rolex could become a reality by the second half of this year. I still have his business card, his name is Chris at he’s at the Rolex/Tudor boutique on 9th Ave in NYC.

@annekedebruyn7797

5 ай бұрын

That's the biggest issue. There is no consistency even in the same store. Some treat you like shit and others will go above and beyond to give you an experience no matter whether you can afford it.

i love how passionate nico is for all levels of watches. sean and nico collab is fire.

I too had an unpleasant experience with the Rolex AD of my city (i live in Belgium). I really felt like I was disturbing him when I was willing to give him 6 months of my salary. I'm still disgusted with the way he spoke to me.

@maximemax5149

2 жыл бұрын

Hi :) i had some bad experience in belgium too…

@Tanukifuji

2 жыл бұрын

What city?

@KTBLGaming

2 жыл бұрын

It is sad giving so much money for something and filling bad after the buy..

@okgroomer1966

2 жыл бұрын

wait, you're willing to drop 6 months salary on a watch? I wouldn't even consider such a move.

@jackjack-xi7je

Жыл бұрын

6 months salary? My motto is if I can't buy 2 of anything, I'm not buying it.

Rolex experience bad but they are selling them 200% cheaper than grey market 🤣🤣

@JayJay-he9bk

2 жыл бұрын

We kissing ass for those retail prices. Lol

@vinceslapchopper

2 жыл бұрын

@@JayJay-he9bk im gonna kiss ass all day long to pay three times less for a watch than what those flippers sell them for!

@georgewkush6090

2 жыл бұрын

Considering how much bs they make you buy before you can get thr watch you want im pretty sure you'll still save money buying Grey

@LordFirestaff

2 жыл бұрын

@@georgewkush6090 I've always been able to buy what I want. My first Rolex was an all stainless Datejust. My second watch was an all gold Day-Date. I was never asked to buy more, though I have several more Rolex watches. My AD has always been great to work with.

@LordFirestaff

2 жыл бұрын

I can still buy any Rolex I want (new) at regular retail. I may have to order it and wait but that's fine by me. I don't need it immediately and I'm not desperate enough to pay 200% more to wear it immediately. People that are shopping the grey market have lost their minds.

Great to see Sean's genuine enjoyment when meeting customers, and talking to them about watches - keep up the good work guys

Love how Sean is the same with everyone. Doesn’t matter if you are a famous watch dealer or a guy coming in with his kids. Nice bro. Shows what a great guy he is and so genuine.

@darraghoboyle1560

2 жыл бұрын

He really is a great guy

its nice to see a gentlemen with some class like the guy with the zenith come through for once

@brantmac927

Жыл бұрын

Really K. C section

A fully deserved lecture from the big man (Nico) about poor customer service from Rolex/AD's, and a great example at the end from you guys of great customer service. Fair play.

Just love to see someone with such a interest in watches as the father had and we see how much you guys enjoy talking about the watches you have. Thank you for a great episode, could watch you guys all day! Cheers from sweden

When my interest in Rolex ended was when I popped into a boutique between meetings. When they buzzed me in they look uninterested and asked what I wanted there. As I was replying, one of the employees walked up to me and, no kidding, looked at my shoes and walked away. They told me straight out "we do not add anyone more to our list". Your list? There are many more places I can go spend my money. Later that year the company I worked for had an IPO and vowed to not buy into their hype ever again.

letting those kids feel the RM's and providing that level of service regardless of purchase or not is why grey markets will exist to the end of time. subbed and buying my next watch when i am in town from you guys.

TPT and Nico together is the collab we needed, they always keep it real🔥

5 minutes in and loving this episode!! I always feel weird walking into rolex and many jewelry stores which is partly why I got into the jewelry business. Alot of these suit and tie stores are just too uptight and give you that up and down judgment look. Hate that. As a customer, Im not here to impress you. Im here to buy a watch that i worked hard to afford. I love how most Grey market dealers provide a comfortable fun environment and are usually in nice jeans and a shirt just like myself. It's a better relaxed experience and you feel like every customer is a new friend as well

@justjacqueline2004

2 жыл бұрын

Exactly.

@dutchy213

2 жыл бұрын

I love when business men keep it real. I know where I’m getting my first watch

@Whatisright

2 жыл бұрын

Had a new manager come in at my job during covid (not jewelry or anything). His philosophy is, if it's not bolted to the floor we'll sell it if it makes the customer happy. Yes, we have limits and hard stops but we're never against them about it. Somethings just can't be done or be done timely or easily. And we explain that. Everyone is understanding and Nico said it perfectly, "they're not an interruption to our work," they are the work. With that in mind, no one is looking for flak, especially in public or expecting it in places where one expect's that at THIS (any really) price tag, it won't be there. If they're looking for something specific and it can't be done, that just means there's a different sale to be made so make it. They're in the shop, guide them to it. At least they know they're welcome to buy something and you're open to selling to them. Even if no sale is made if they leave better off than when they came in then job done. They found a spot.

@benjaminsavage4204

2 жыл бұрын

These guys think they don't keep stock back! haha. Jeez. It's a production line, they know people will pay more for restricted supply products. There is no watch easier to make than a GMT (made exactly same for 60 years) but somehow they 'can't make them fast enough' Lol. They don't even know basics of their own industry. China can make them by the hundred to basic same standard but Rolex 'can't make a blue and red'.... :/

I was in 2 Vegas rolex shops 2 weeks ago… Almost pulled the trigger on the only watch they had in stock for sale, but my wife didn’t love it. The actual Rolex store didn’t have anything but the sales lady was super sweet and even emailed me.

You gave those kids an experience of a lifetime. You made those kids customers for life. And most likely, the Dad (uncle) as well. Great job!

Well done. One of the best watch podcasts I've ever seen. Love the AD talk w/ Nico and the way you dealt with the father and two boys that came in. Nice touch giving them merch and complimenting the handshake. Real pro move.

The Nico part was so good and insightful of the market. But also the last part with the guy and the two kids was so good showing how good Sean is with customer and is not about selling but having a good polite conversation about something both are passionate about

I love Nico! Always keeps it real no matter what others think!

The best episode yet from TPT!

Always love your content, but this whas something special, Nico telling the truth in his own iconic way! You guys showing your passion for your customers and the respect and time you give them. And last but not least the last part with the fathers and their sons, letting the boys feel and touch every watch they want, giving them all a goodie bag!! Loved it, thank you for sharing this beatiful moment!!

Watched the vid by accident and kept watching because of the positive vibes, glad to see people taking customer service to the next level.

customer service and brand image are off the charts. Always excited for TPT uploads. Post more!!!!!!!

Insane how eloquently they drop knowledge to those of us that love watches and are eager to learn. Customer service is A1. Big respect. Can only imagine where TPT will be in 5-10 years. Remember the name.

Loved the energy during the entire video, been waiting on this collab since forever such a great video

Nico is the truth! Straight up and no filter. Fire content as always🔥

Marvelous content especially when Nico and Sean talked about what's happening in the authorized dealers. It's simply an amazing insight to newbies coming into the watch game and learning about it. I truly agree on what nico said about rolex taking over the sales of their watches rather than these rude ADs just shunning away customers and damaging the brand. Love to see these kind of content where TPT discusses and shares about the market with other dealers. Superb content again guys

in every rolex boutique i've been to in austria the service was outstanding. very polite, great knowledge and not arrogant at all. seeing someone playing on there phone while trying to "sell" a watch even if it would have been a seiko is pathetic.

@danielaaaabeeeceee5126

2 жыл бұрын

can you specially recommend one there? thanks

Love this guy! He is the man! Dude is legit. Thanks for keeping it real. Showing some love guys.

Gotta say that it is pretty nice of Neel to hire what seems like his whole family. Definitely respect that. Helping out your family financially and getting to kick it with them while working - good shit there.

@Ghidorah96

2 жыл бұрын

Nepotism sure is nice!

@coldestwaters

2 жыл бұрын

Bro

@mickyhouse8753

Жыл бұрын

His father is an Indian billionaire....

Hands down the most amazing collab!

Love the interaction with the family at the end as well as getting Nico's thoughts! Think you should talk with Rolex!

Love the interactions with the customers looking at watches for sale. I just found your channel and subscribed.

TPT gang awesome episode, keep it up amazing job everyone...Sean explain it in way so beautiful

Amazing vid ! the dad with his son’s super respectful and interested in the watch game and nico always godtier

Great episode like always. Big shoutout to those kids with the dad who came in from that short amount of time you can tell there respectful and grateful and even the dad. Keep these type of customer experiences too. 👍🙏

Love this week episode featuring Nico Leonard and also story about Rolex authorise dealer..

Dude great video this is one of the best videos I’ve watched, got to hear some inside secrets and flaws with the major companies and see the open arms welcome you guys give to fans showing major love! Right on!

NICO NICO....good to have him on your channel. Thanks for the share.

This conversation is gold, man!

The interaction at the end, true customer service. Full attention to all 3.

Great episode as always. Cool to see all walks of life in each video that are totally into luxury watches & the craftsmanship on every timepiece.

Great video, enjoyed every minute of it! Im sure there are plenty of snobby AD’s out there but my experience was actually good. I bought a couple of Omegas from the local Rolex AD. I was expecting them to look down on me as I am very much a blue collar guy. The sales lady was very welcoming and immediately asked how I was doing and if I needed help. She showed he her inventory and let me try them on and I made a purchase with her. She gave me her card and wrote her personal cell # on it and a few months later I made another purchase with her the second time I texted her ahead of time and she held a watch for me and I came straight from work so I looked a bit rough that time. Glad some dealer still know how to do business.

Loved every bit of this video, the interaction with Nic was worth while... Loved Sean's interaction with those "2 kids and the man" was so genuine. Way da go tpt brothers. 🤩🥰

Very good conversation. I am now on the collectors and watch lover side for nearly 30 years, and 99% of my collection is acquired through "grey" market. Due to the facts, you all listed in your conversations. I never had the desire to be treated like a PoS for being a customer or waiting and hoping for the grace of any AD.

What a collaboration!! 🔥

TPT fam, great segment as always! Pretty cool to see Nico on the channel too!

When Nico mentioned how he legitimately feels awkward when he walks into a Rolex boutique I know exactly what he means. Whenever I go into one I feel the same way. I feel like they are thinking to themselves, “Here is this guy again wasting our time.” when in reality I’m wasting my own time cause they won’t sell me anything.

Such fun collaboration, love it!

Solid solid solid episode!! Convo with Nico really was an eye opener.

Great video as always! Loved the section with Nic and hearing all that he had to say! Y’all are killing it!

Very cool that the kids and the dad got to see you guys!!

Tpt always gives us the in & out’s of the watch industry , really teaching the game 🙌🏼🙌🏼

Crazy how the watch world works learnt so much keep up the amazing work can't wait for the next video liked comment and shared Rd to 1 million subs

Great to get these stories and insights about AD's.

such a respectable family at the end, all of those people were raised well

I own some watches and have been to showrooms/boutiques of most of the big names. In my experience Rolex customer service is ubiquitously dreadful. As is Patek and Roger Dubuis. Bulgari and JLC were lukewarm. All the rest were lovely, especially Lange, Vacheron, Breguet, Blancpain and Especially Omega

@eisas1306

2 жыл бұрын

Do you think Tudor is any good esp if you don't like rolex?

We need more Sean and Nico collabs 🔥💯

Really interesting episode. The discussion of the industry and Rolex boutiques in particular was illuminating.

I'd be down with grey market dealers if they'd just stop artificially raising prices on everything. their MO is to buy up stock and sit on pieces so they can control supply and demand. there's no arguing that. its unfortunate that the watch market is so easily manipulated.

@Weakeyedominant

2 жыл бұрын

They sell plenty of watches under retail from Omega and Breitling. I do think Rolex will come back down to earth on the next 12 months as bills, taxes and energy costs start to bite. Most of these Rolex have been bought on cheap finance and once prices stop growing and sales dry up the prices won't be long coming back down.

@lastminute2607

2 жыл бұрын

@@Weakeyedominant Here’s hoping you’re right! There’s a frenzy among consumers right now, buying anything that gets in front of them (Moonswatch anyone?) That behavior is fueling this watch market to a large degree and it can’t last forever.

@okgroomer1966

2 жыл бұрын

That's not just watches, but all expensive collectibles. I'm into bullion and every single time limited gold coins are released the flippers gobble them all up then double the price, if not more. I'm to the point now I just buy generic bullion. I'm not paying 5-10k or more for a ounce of gold.

Love Nico! Amazing energy and great knowledge

Amazing to get a peek into your business. I like to see hard work and dedication rewarded. Educational in how you engage your clients as well. This is a gift really.

I love this Channel...Cant believe its not at million subs yet!

Last time I went to a Rolex AD there was literally nothing on the shelves and nobody came out to talk to me, I walked into the IWC dealer that shared a door with them and the guy talked to me for an hour, let me try on every single watch I wanted, he opened the glass wall case and said grab anything you want, he was incredibly knowledgeable and an obvious watch guy, didn’t care one bit who I was, what I did, or if I was even interested in purchasing a watch, he just seemed genuinely happy to talk watches, amazing experience. I had a somewhat similar situation at a Breitling dealer, great situation, offered coffee and any Watch I wanted. Watches should be fun, period!

The first AD I went into in my town wrote me off without even holding a conversation with me. The second AD treated me fantastic, as you’d expect. I was able the get the watch I wanted in a few months (SD43) and have had other watches since with very minimal wait. Nothing but respect, even get birthday and anniversary cards. Seriously, the way I’d expect an AD to be.

This sean / nico conversation is so on point

Subscribers climbing!! Loved the episode. Nico spitting straight facts.

Great convo with Nico, proper good episode fellas

Amazing video loved every minute of it 🔥🔥 plus got to watch on my break during my night shift so can’t complain keep up the amazing work and content

incredible episode! Having Nico in there was a nice cherry on top!

Take a shot every time Nico says Let Me Tell You One Thing

Amazing episode! That boys face when he tried on the RM. Thats what brings you back. He's going to own one, one day. 😂

Been watching Nico for a while now, great guy. It’s crazy when you combine two geeks in the industry the conversation is actually insightful. Fortunately my AD was very professional with me but it is a sad reality that can seriously impact the future of Rolex.136k!

Just came across this channel and subscribed. Love the guys talking watches format! However, if you could also keep the camera turns to a minimum, it might not be so distracting. Great video!

Great content - Thank you!

Indeed!!! im a 2nd generation watchmaker, doing it 30+ years. my father retired 11 years ago and ive been running the shop alone... absolutely impossible!!! for every 30-40 jobs come in, 1 or 2 go out... i interviewed w Rolex 4-5 years ago, NOT for me. Great timepieces, but not for me. thats all i can say. definitely a lost art... couldnt agree more. one the most under estimated/under valued/misunderstood jobs on earth

Can't wait to see this one !!!

Nice content and learning about watches as well 🔥

What can I say that I haven’t already? I mean every episode so to speak of TPt is amazing entertaining and most importantly informative. It’s all I think about now. I may not be able to afford one of their watches but believe you me one day I’ll figure it out to get one that’s how much I respect the craftsmanship in all of these. #JerseySupports

That Celsius had Nico turnt TF up!! Lmao

Let's Go! #TeamTPT #TeamRM It's nice to see people like Nico and TPT actually care about us and make it an incredible experience to do business. In the brand boutiques, I can relate to Nico's experience.

This is a great collab between two top dogs in watches

Brilliant episode guys

Lmaooo convo with nico was gold

The most spot on remark was "Rolex is about marketing"

Tpt keep on grinding bro 💪🏻 awesome video 🔥

Great video boys love the chill video keep up the grind

NO ONE BETTER HONESTLY. KEEP KILLIN THE GAME FELLAS! 🔥🔥🔥🔥🔥

I was wondering when if ever these would cross paths. Nico is my absolute favorite and go to on learning about watches. TPT is my 2nd. Awesome collab and video. 💯

at last, someone who speaks truthfully

Man awesome to listen to thats why i will only buy from TPT when the time is right! TPT TO THE MOON!

There’s that polo again....stunning watch!

Last bit was awesome, really cool family

Both my favorite watch KZreadrs

Nico is so awesome we need more tpt and nico collab videos 🔥

Saw nico on tiktok nice to see him on the chanel keep the great vids coming

Thanks again @timepiecetrading y’all have truly taught me a lot and I’ve always wanted to get into the industry but everyone wants me to have experience but how can I have experience if I’ve never worked in a place like this doesn’t make sense I mean we’re people born with experience lol I don’t think so but ima get there one day just gotta keep at it and I’m a very persistent person!!! For real though keep up the great work people don’t know how hard it is to run a business as well as do these videos like y’all do their never short and non informative hands down number one shop/ KZread channel and the people y’all have on here truly make it! Like when y’all have Steve on here the views go up automatically!