My parents were big fans of Viking. My mother passed away recently. She was excited to leave us a big credit on Viking as part of her wishes before her passing. Excited to relive her passion for travel and cruising with Viking, we spend months dreaming and planning around several itineraries. We later find out that Viking will not honor the transfer or refund the cash that she paid because she accepted a 25% voucher for a trip that Viking had canceled previously because of COVID. Rather than receive a refund, she was excited to look forward to more travels in the future and wait to book a future trip, but too late due to ailing health. After months of having their reservation specialists look into this, and because of the fine print in the acceptance of this voucher, they cannot honor a transfer to another name under any circumstance. This was a shocking blow to our family and not indicative of the experience she has had in the past. A week before her passing, and I don't remember the context of the conversation, but I overheard her say several times, "you don't worry at all, Viking will take good care of you!"

@InTheLoopTravel

2 жыл бұрын

Oh my gosh. So sorry to hear this. Also, sorry to hear that you lost your dear mother. I wish that they had agreed to help you better than this with such a situation.

@jamesosekowsky8303

2 жыл бұрын

@Tom Lowery I am absolutely sure Viking will make amends.....simply pursue it a little further. Good luck and don't worry.

@pfranks75

4 ай бұрын

That’s sad! I like Viking.

Thanks for posting the video, Jim

@InTheLoopTravel

2 жыл бұрын

You bet! Thanks so much for watching. Happy travels.

@Tarek123H

2 жыл бұрын

@@InTheLoopTravel so the only usb charging ports are only on the side of where the closets are correct they are nonne near the beds

@InTheLoopTravel

2 жыл бұрын

@@Tarek123H There are two styles of USB ports above the night stands too. Thanks for watching. Happy cruising.

@Tarek123H

2 жыл бұрын

@@InTheLoopTravel i didn't see them in the video

@InTheLoopTravel

2 жыл бұрын

@@Tarek123H Yeah. I just looked myself. They are right above the plugs.

Don’t get cabin’s on 3rd floor! The crew run back & forth taking down things to pass under the bridges. I couldn’t sleep well on Fjorgin

@InTheLoopTravel

Жыл бұрын

Great tip. Thanks for watching.

Great video. The cruise looked amazing. I have a question about the food. We are used to the big meals on American Ocean cruises. How do the meals compare to the River cruises?

@InTheLoopTravel

2 жыл бұрын

Thanks so much for watching. As far as portions, you can get just as much as you'd like on a river cruise, as well. The food is really good, with the menus carefully matched to highlight the regional cuisine where you are cruising. But they also have everyday options of steak, chicken and seafood. Plus, you can often make special requests based on your tastes, cravings or dietary needs.

@hildahhdez1329

2 жыл бұрын

@@InTheLoopTravel thank you for answering my question. I am looking forward to do this trip. I have been watching several videos and I heard that there were strictly three meals with limited choice of foods on the menu.

@JaJa-qt5sf

Жыл бұрын

We did Ama Waterways and it was amazing. A lot of food and many choices.

@memiller55

Жыл бұрын

On our Viking Rhine cruise breakfast and lunch had buffet options, so you can take how much you like. Perhaps served portions are more modest than some American cruise lines, but you can certainly ask for something else if you are not satisfied. I never left the table hungry.

their all the same the rivers ships

Love Ama Waterways better.