Go air Canada, as a parent of a special needs child with a wheelchair and extremely specialized equipment I salute you. You are a hero

There are so many entitled parents who just make a fuss and dont take enough care. This family did everything, prepared and made sure in advance they could use the chair

As a parent of a special need young adult and who's wheelchair bound. We travel and know exactly how difficult to travel with him. Healthy people have no idea what people with disabilities go through every day

@d1zzy_bearr

Жыл бұрын

Please don’t say special needs it’s ableist do your research

@dawngibson2730

Жыл бұрын

What makes you think disabled people aren't healthy? I've been disabled since 1966; trust me, disability has nothing to do with health.

@dawngibson2730

Жыл бұрын

There's nothing Special about being disabled either.

@humaraazhar6346

4 ай бұрын

Nicely said!

I love mom's positive attitude. I don't think I'd have been so forgiving, especially after the airline originally approved the boys chair.

@sean2015

Ай бұрын

She’s on camera. You weren’t there at the gate to witness how she reacted to the airline personnel.

@1456Sassy

Ай бұрын

@@sean2015 Were you? Didn't think so. Did you not hear the part that the chair was pre-approved when she booked the flight? So go sit down and zip it!

@sean2015

Ай бұрын

@@1456Sassy -I'm not the one making the assumptions here, that's you. If you're gonna make an accusation about something that happened that you didn't witness, back it up or shut up-

No such thing as "customer service" anymore. These airlines are out of control, horrible. Give this family a free all expenses paid trip.

The airline hasn't re embursed or given them some money back? REALLY?

I appreciate how Air Canada stepped in. The particular airline, as the mom, said needs to change its policies instead of making its customers wait. People with disabilities should be able to do whatever they want; especially on their birthdays.

@lindalackey4609

2 жыл бұрын

Uh no

Thank God for people like them who stand up for people like us who lost our ability on some, Most, All levels. We don't have enough people to take action when help is needed.

To the staff of the Cathay Airport: YOU SHOULD BE FIRED AND NEVER WORK FOR ANY AIRLINE IF YOU ARE UNABLE TO HELP PEOPLE WITH DISABILITIES!

@Turtle-.-

2 жыл бұрын

Why should they be fired??

@TravelsTTG

9 ай бұрын

It’s not the staff. It’s the policy makers

Never fly with the airway again remember they need your money you don’t need them

Three words: YAY AIR CANADA 🇨🇦

EVERY ONE NEEDS TO BOYCOTT CATHAY PACIFIC. SOUNDS LIKE A AIRLINE THAT COULD CARE LESS ABOUT DISABLED PEOPLE.

Air Canada is one of my favorite airlines.

Refund and fly Quantas. Disgusting. Way to go Air Canada. Wonderful fuck up PR, Cathay Pacific.

@ScottysAir

Жыл бұрын

Qantas!!

Summary: *Don't Fly Cathay Pacific!* *Fly Air Canada!*

Well done to Air Canada 🇨🇦

Air Canada rock

Cathay Pacific should be shut down and replace the TSA agents who refuse to follow its own rules and regulations with TSA agents who abide by its own rules and regulations.

Cathay Pacific. Discriminating against disabled people as a matter of management policy!

Hi from Australia

Im sorry but I an so disgusted in that airline. Now they expect credit for helping family move to another airline. So sorry for the family.

The Disabled Are People To,This Discrimination Needs To Stop..Planes or Whatever Should Accommodate EVERYONE No Matter What...The Rules & Regulations Shouldn't Say One Thing & They Do Another

@ScottysAir

Жыл бұрын

They violated the disability rights. Let them fly already!

Hey flight attendant let that Toronto family go

Cathay Pacific never have passengers in wheel chair?

1:48 "Air Canada to the Rescue"

I am scared now on moving to Europe with our 31 daughter with CP and other disability especially on a plane

@randomshorts6862

Ай бұрын

Don't be too scared. Just make sure you fly air Canada or another reputable airline to wherever your destination is research the policy and all that stuff first safety for ppl with disabilities is alawys more important than saving time and a dollar or two here and there best of luck 😉 on your trip a d God bless 🙌 🕊

Vive le Canada

Did you call ahead and talk about everything????

@JadenYukifan28

5 жыл бұрын

@the make up chair They approved it OVER THE PHONE, but then DENIED it when they got to the Airport to get on the flight.....

@ritacother3251

4 жыл бұрын

Yes they did, did you not hear her say they called ahead and it was approved

@TheRealH20

Жыл бұрын

Did your dumb ass not watch the video. People like you make every one looked stupid. If anyone is offended yall are a bunch of cry baby bath salts

@dawngibson2730

Жыл бұрын

But did they record the phone call or print the boy's flight details? I always print my details and take names of people I talk to, never had an issue.

so not cool

I agree that this is total BS but I also think these parents are nuts to try to fly 25+ hours with two kids, one of whom is severely disabled. Fly the grandparents to your home.

@ThisAbilityClinic

2 жыл бұрын

Anyone should be able to fly and visit their family if they want to. Ableist society is what makes it such a hassle to fly with a wheelchair user. If airline staff were properly trained to handle transportation of wheelchairs just like they handle transportation of able-bodied people, no one would be thinking "those parents are nuts."

@DotMcFarlane

2 жыл бұрын

Nope. People with disabilities have a right to fly too.

@kerri-bethlee4814

2 жыл бұрын

It’s what he wanted and it’s his birthday, he should get what he wants

@reynaldoflores4522

2 жыл бұрын

@@DotMcFarlane What about the rights of the other passengers who would be inconvenienced by this kid? A severely disabled person like that shouldn't fly. Why not book a private cabin in a ship instead?

@DotMcFarlane

2 жыл бұрын

@@reynaldoflores4522 They're a lot more expensive and he has the right just like anybody else. Full stop.

Look at his shirt. He’s one of THOSE parents. Those nauseating, entitled, my child is SPECIAL!!!!!!!! parents.

@DotMcFarlane

2 жыл бұрын

They did EVERYTHING they were supposed to do and people with disabilities can fly too. Grow up.

@carollewis3912

2 жыл бұрын

I would like a shirt like that except for a mom. I have a high functioning son that is autistic. My other son has cerebral palsy and uses a wheelchair. As a special needs parent I feel my sons are entitled. They are entitled to some understanding and empathy. They are entitled to be treated as human beings with dignity and respect. They are entitled to be included as much as possible in various activities. They are entitled to not be forgotten. My son in a wheelchair is entitled to wheelchair accessible entrances. In this day and age these things should be standard. I realize some places were built way back when and to make them accessible is not possible. If places were built with the handicapped in mind everyone would be included. When you build for the able bodied you neglect a good portion of the public. For those that are not handicapped now keep in mind you could be in the future. An accident or old age could change everything. We are asking to be included in life and helped to make daily activities easier. For some stairs are nothing. For a wheelchair they are devastating 😢. I don't feel that is too much to ask. But for the grace of God it would be you instead of my sons.

@DotMcFarlane

2 жыл бұрын

@@carollewis3912 WELL said!!!! ❤❤

@carollewis3912

2 жыл бұрын

@@DotMcFarlane Thank you.

@jhopedanceking

2 жыл бұрын

You need to chill. Unless you’re a special need parent. You don’t know sh*t

Wait wait wait....so another airline had to step in? Now that's insane lol when one CEO sees another one floundering he makes his move lol