Utilization Management Explained

Ойын-сауық

Utilization Management Explained
Utilization Management is also know as managing 'Bed Days.'
When a patient with commercial health insurance is admitted to the hospital, the hospital is required to obtain approval from their health insurance company for payment.
When the health insurance company approves the hospital stay, it only does so for a certain number of days. That number of days is determined by the clinical situation of the patients.
For example, pneumonia may be approved for 3 days and a scoliosis surgery for 5 days.
Only two companies in all of America set the standard for 'Bed Days.' Those companies are Interqual and MCG Care Guidelines.
Interqual is owned by UnitedHealth Group and MCG Care Guidelines is owned by Hearst.
$400B in inpatient healthcare spending is run through Utilization Management every year making Interqual and MCG Care Guidelines VERY POWERFUL companies.
CORRECTION: The St. Louis newspaper is not owned by Hearst.
Sources:
www.changehealthcare.com/clin...
www.changehealthcare.com/clin...
www.doximity.com/pub/monique-...
www.bcbsnd.com/providers/news...
www.mckesson.com/About-McKess...
www.kff.org/medicare/issue-br...
www.healthaffairs.org/doi/10....
www.mcg.com/care-guidelines/c...
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Пікірлер: 106

  • @dededailyinspiration5291
    @dededailyinspiration52918 ай бұрын

    As a nurse trying to transition from bedside to UM this video was extremely informative. Thank you!!!! ❤❤❤

  • @ahealthcarez

    @ahealthcarez

    8 ай бұрын

    Thank you for watching.

  • @bardal6736

    @bardal6736

    3 ай бұрын

    Lp

  • @eunsookswitzer646
    @eunsookswitzer6467 ай бұрын

    I am currently working in the health care field. This video was very educational and totally make sense why our health care system is so fragmented.

  • @ahealthcarez

    @ahealthcarez

    7 ай бұрын

    Thank you for watching and for your comment.

  • @synelpt2927
    @synelpt29276 ай бұрын

    You are great! 3 years being an UM nurse, and I have never heard anybody explaining how the healthcare system works as good as you did. SUBSCRIBING

  • @ahealthcarez

    @ahealthcarez

    6 ай бұрын

    Super! Thank you for watching.

  • @ReeseFuller-rg1vn

    @ReeseFuller-rg1vn

    3 ай бұрын

    Trying to become a UM nurse

  • @ReeseFuller-rg1vn

    @ReeseFuller-rg1vn

    3 ай бұрын

    Im case management now

  • @ReeseFuller-rg1vn

    @ReeseFuller-rg1vn

    3 ай бұрын

    Any tips or is your company hiring?

  • @synelpt2927

    @synelpt2927

    3 ай бұрын

    @ReeseFuller-rg1vn get connections that are already in the UM field, ask your colleagues around.

  • @bphillips2569
    @bphillips256920 күн бұрын

    Literally, some of the finest content I can recall. Your boldness and authenticity are refreshing. Thank you for exposing this. Please stay safe....

  • @ahealthcarez

    @ahealthcarez

    20 күн бұрын

    Thank you for watching and for your feedback.

  • @Raksh6
    @Raksh6 Жыл бұрын

    Great video! Keep up the no filter content. I think we need to be honest about these incentives and power structures; only then can we even begin to talk about redesign and progress

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your feedback.

  • @RaminR
    @RaminR Жыл бұрын

    Another great video Dr Bricker!! - thank you!

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your feedback.

  • @karrienesu
    @karrienesuАй бұрын

    Thank you for this. I am a registered nurse who lost her way in corporation-related jobs and wanted to return to healthcare-related jobs. I was applying for UM so I was doing my assignment to understand it before any interviews. Glad I stumbled across your video. Hope I can get the job.

  • @ahealthcarez

    @ahealthcarez

    Ай бұрын

    Thank you for watching.

  • @shirlenet8529
    @shirlenet8529 Жыл бұрын

    Wow! Love your real world perspective! Thanks for sharing!🌷

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your comment.

  • @TFhello-world
    @TFhello-world Жыл бұрын

    The best as always, thank you for the knowledge!

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your positive feedback.

  • @SarahSmith-df7ny
    @SarahSmith-df7ny11 ай бұрын

    Awesome video!! Thanks so much. Very clear and informative!

  • @ahealthcarez

    @ahealthcarez

    11 ай бұрын

    Thank you for your feedback.

  • @tatianathomas2572
    @tatianathomas257211 ай бұрын

    You explained this better than my professor lol. Thanks!

  • @ahealthcarez

    @ahealthcarez

    11 ай бұрын

    Thank you for watching and for your kind words.

  • @OjedaSally

    @OjedaSally

    4 ай бұрын

    Yes I learned a lot from just this one video

  • @ip19721
    @ip19721 Жыл бұрын

    Thank you for this video! I just started my UR RN position and it is so eye-opening how much money is spent for not actual care but behind the scene BS that doctors and nurses and of course patients have to endure.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Great point. Thank you for watching.

  • @peachesroyale

    @peachesroyale

    Жыл бұрын

    I start in UM on 2/27 and all I can say is WOW 😮

  • @rosecharles9617

    @rosecharles9617

    Жыл бұрын

    Hi Iamnerd I'm currently looking for a UM position, any recommendations for company to look into

  • @rosecharles9617

    @rosecharles9617

    Жыл бұрын

    Hi ​@@peachesroyale I'm currently looking for a UM position any recommendations on company to look into

  • @peachesroyale

    @peachesroyale

    Жыл бұрын

    @@rosecharles9617 look at all the major insurance companies or local hospitals ….they hire for UM! Good Luck 🍀

  • @mgaile1950
    @mgaile1950 Жыл бұрын

    Excellent presentation; very helpful! Thanks!

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your comment.

  • @ev1836
    @ev18362 ай бұрын

    I’m going into consulting and your videos have helped immensely!

  • @ahealthcarez

    @ahealthcarez

    2 ай бұрын

    Super!

  • @AnonymousTry404
    @AnonymousTry404Ай бұрын

    Dr. Bricker, I enjoy every one of your videos. They are so informative and educational.

  • @ahealthcarez

    @ahealthcarez

    Ай бұрын

    Thank you for watching.

  • @AnonymousTry404

    @AnonymousTry404

    Ай бұрын

    @@ahealthcarezI’m currently working in Healthcare Finance/RCM, your content helps me to understand the field much better. I’m still working on finding the balance of personal growth and moral conscious, which hopefully when I find my path, my work will provide solutions not adding more cost.

  • @Grace4t
    @Grace4t9 ай бұрын

    Awesome Video! Thank you

  • @ahealthcarez

    @ahealthcarez

    9 ай бұрын

    Thank you for watching.

  • @frankchen2529
    @frankchen2529 Жыл бұрын

    Excellent talk!

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your feedback.

  • @lisamaxwell7955
    @lisamaxwell795510 ай бұрын

    Thanks for this video and pointing out the facts. I am a case manager (not UM) trying to decide if I want to go into UM. I think I like working with the patients more directly and your video helped confirm that. 😊

  • @ahealthcarez

    @ahealthcarez

    10 ай бұрын

    Super! Thank you for watching and for your feedback.

  • @ebatle9021
    @ebatle9021 Жыл бұрын

    Love this!!!

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for your positive feedback.

  • @johnnovotny4286
    @johnnovotny4286 Жыл бұрын

    Excellent information and explanation.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your feedback.

  • @AdvancedNursesEdConsultant
    @AdvancedNursesEdConsultant Жыл бұрын

    Your channel is music to my ears

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for listening… I mean watching. 😉

  • @brindadevik401
    @brindadevik401 Жыл бұрын

    Very nice and elaborated clearly the concept

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for your feedback.

  • @simplyme922
    @simplyme922 Жыл бұрын

    Patients should know there is a process to appeal insurance denial of extra hospital days. Looking at 20k bill it's worth a try folks.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Agreed. Thank you for watching and for your comment.

  • @gellis6871
    @gellis687111 ай бұрын

    Thank you.

  • @ahealthcarez

    @ahealthcarez

    11 ай бұрын

    Thank you for watching.

  • @williambotch1381
    @williambotch1381 Жыл бұрын

    Not a bad way to end the weekend!

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    🤣🤣 Thank you for your support.

  • @rbnye
    @rbnye4 ай бұрын

    NCQA - National Commission on Quality Assurance dictates the use of MCG or Interqual. To have a hospital or practice license you have to comply with NCQA guidelines. Thus UM and the use of MCG or Interqual guidelines is part of how hospitals are licensed to practice in all 50 states because of the adoption of the NCQA guidelines to assure "Quality of Care". Do the breakdown and a video on this please!!! Also, Medicare uses National Care Determinations / Local Care Determinations (aka NCD/LCD) to determine what is a billable charge and how much those DRG's are compensated at (baseline) {which is adjusted by MSA and other factors} - Medicare Advantage has to follow CMS NCD/LCD unless there isn't one (typical for acute care, atypical for medical device, medication, or post-acute care), if there isn't an NCD/LCD then they allow the use of MCG or Interqual as the guideline because it is "universal" as part of NCQA compliance necessary to obtain an operating license.

  • @ahealthcarez

    @ahealthcarez

    4 ай бұрын

    Thank you for your comment and the video suggestion.

  • @djame2012
    @djame2012 Жыл бұрын

    Loving your analysis of the financial incentives and systems underlying the hospital! Do you have a topic or know how the UM plays into chronic anemia patients? We’re working on a home transfusion program for HH&H to build a case for a CHC carve-out from the current CMS guidelines due to hospitals around our S. Texas area not meeting the expectations of these DX groups, private and MCR insurances alike. Or more broadly, the push for HH&H to start performing more emergent care procedures if the healthcare landscape in the region can’t support it. I’m looking forward to your next vid!

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    That is more a Case Management matter… which is separate from UM. I’m sorry can’t be of more help. Thank you for watching!

  • @Rob-fr6it
    @Rob-fr6it Жыл бұрын

    Many hospitals don’t agree to these UM provisions, but Payers don’t care and they control the purse strings. As such, legal action is the only recourse (which is often more expensive than the reimbursement they’re seeking). Payers leverage the costly legal system, exhausting the providers as much as possible, then settle cases before legal precedent can be established.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Good to know. Thank you for sharing.

  • @komilakarimova8919
    @komilakarimova8919Ай бұрын

    This is a mind-blowing knowledge that was delivered in an exceptionally effective way. I have never met anyone like you who would explain utilization management so clearly and in just 15 minutes. I am also impressed by critical thinking and fresh perspectives that you bring into each video. Seems like that Prior Authorization and Institutional Notification became a burden to efficient patient care. How can we make more competition towards the the InterQual or MCG Care Guidelines? What are alternative options?

  • @Pj287.
    @Pj287.3 ай бұрын

    This is wild ! 😮😮

  • @ahealthcarez

    @ahealthcarez

    3 ай бұрын

    Thank you for watching.

  • @erparthasarathy1404
    @erparthasarathy1404 Жыл бұрын

    thank you Dr. Bricker. Would you share insights on how does UM works for Patients that have D-SNP and MMP (Medi-Medi) plans?

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for watching and for your question.

  • @thecookreal5956
    @thecookreal5956 Жыл бұрын

    Livanta makes the decisions on who gets discharged on IMAPD I couldn’t find anywhere that they use this system

  • @NANA-nd1kq
    @NANA-nd1kq3 ай бұрын

    What happened to David Belk M.D., and his book, and website, which all seem to have disappeared?

  • @aellsworth5050
    @aellsworth5050 Жыл бұрын

    To make sure I'm following, does the $400B comprise only approved bed days, or is that the total of approved + unapproved? Assuming there is likewise a very non-trivial total administrative costs of all the subsequent appeals of denials, stress on patients & their families, etc... I only came across your channel recently, but have been rabbit-holing on these very lucid (and sobering) videos since finding it. Thank you.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Approved + unapproved. Thank you for watching and for your question.

  • @sanadbenali6993
    @sanadbenali6993 Жыл бұрын

    Great video doc Would you recommend only paying x amount for a patient Or is duration of stay UM better?

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Great question. Think the former is better.

  • @lawron2
    @lawron26 ай бұрын

    You make healthcare makes so much sense again 😂😂😅

  • @ahealthcarez

    @ahealthcarez

    6 ай бұрын

    Thank you for your feedback.

  • @barbgardetto3633
    @barbgardetto3633 Жыл бұрын

    Hi, Dr. Bricker could you possibly do a video on how to appeal a denial of services, outlining specific steps and verbiage to overturn a decision from the insurance company. Thank you

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for your suggestion.

  • @battletrick
    @battletrickАй бұрын

    what is the difference between utilization management and utilization review? Because it seems alot of their functions seem to overlap

  • @ahealthcarez

    @ahealthcarez

    Ай бұрын

    The two are often used interchangeably, but UR done on the insurance side and UM done on the hospital side.

  • @simplyme922
    @simplyme922 Жыл бұрын

    After this lecture, I'm feeling an undercurrent I can't quite straighten out between Medicare pt care and Healthcare companies, considering Medicare has a cut off dollar amount.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Super! Thank you for your feedback.

  • @tomsolver4593
    @tomsolver459311 ай бұрын

    kick-backs 2 hospital admin.

  • @ahealthcarez

    @ahealthcarez

    11 ай бұрын

    Thank you for your comment.

  • @simplyme922
    @simplyme922 Жыл бұрын

    Can you consider a conversation on universal healthcare vs our current plan system. I know it's a way out there fanta$y that will probably never happen but just wondering if health care consumers understand how serious healthcare company's lobby for this not to happen, and you're experienced opinion on what that might look like if it ever happens.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    Thank you for your suggestion. Great topic!

  • @liberoAquila

    @liberoAquila

    Жыл бұрын

    That is a broad topic, universal health care can mean different things. It can be fully socialized like the NHS, VHA where a single government insurance is the payer and owns facilities and employes workers. Or it can be like Medicare in Canada where hospitals are private but government is single payer.

  • @simplyme922
    @simplyme922 Жыл бұрын

    Proprietary 🤔🤫. Healthcare surely is Big Business. While I know that, the more I'm watching your videos the bigger my eyes get. And I'm in the hospital business my entire work career.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    It’s a very large and messy industry. Thank you for watching.

  • @doinitlive3015
    @doinitlive3015 Жыл бұрын

    So why is UM bad compared to DRG? Is it because UM sets their standard “bed days” at a higher than average number of days to recover from an illness? Which in makes more money for the hospital? Or more money for the Insurance companies or both?

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    UM for insurance carriers sets their bed days based off Interqual and MCG Carr Guidelines. Hospitals do not set bed days. Thank you for watching and for your questions.

  • @peachesroyale
    @peachesroyale Жыл бұрын

    Medicare is smart, boy did they save BIG on some cash for implementing DRG vs length of stay

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    True. Thank you for watching.

  • @MrMrduke1975
    @MrMrduke197526 күн бұрын

    Good god! What a mess! Ugh!

  • @ahealthcarez

    @ahealthcarez

    26 күн бұрын

    Thank you for watching.

  • @bigtex4058
    @bigtex4058 Жыл бұрын

    You are an ex Anthem Inc exec. Why did Anthem RIP OFF employees who gave their lives to the company for their retirement benefits? Told one thing for decades then suddenly a "policy change" just a few years short of retirement. BAIT AND SWITCH.

  • @ahealthcarez

    @ahealthcarez

    Жыл бұрын

    I have never worked for Anthem. Thank you for watching.

  • @raymondc.alvarezvelez5869
    @raymondc.alvarezvelez58696 ай бұрын

    Hi Dr.Bricker! Fantastic video! I sent you a LinkedIn request! Would love to know if it’s even possible to compete with these Utilization Management as a startup and if so how?

  • @ahealthcarez

    @ahealthcarez

    6 ай бұрын

    Thank you for watching and for reaching out.

  • @andrinetoussaint7166
    @andrinetoussaint716610 ай бұрын

    Great video thank you.

  • @ahealthcarez

    @ahealthcarez

    10 ай бұрын

    Thank you for watching.

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