Vicarious trauma can occur when we are indirectly exposed to another person’s trauma through images and/or verbal or written stories. It is an occupational challenge for people working in victim services, law enforcement, emergency medical services, and human services. Individuals who experience vicarious trauma may experience a shift in world view and symptoms of post-traumatic stress disorder. Organizations with staff experiencing vicarious trauma may experience higher instances of staff turnover, absenteeism and reduced work quality. This session defines vicarious trauma, identifies its common symptoms and offers strategies for organizations and workers to address vicarious trauma.
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