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I AM 1000% SURE YOU WILL NEVER PURCHASE A TVS BIKE EVER AGAIN IN FUTURE AFTER THIS.
ISSUE - BIKE DOESN'T START IN THE 1 ST SELF AFTER BEING AN ISG (INTEGRATED STARTED GENERATOR) FEATURED VEHICLE NOR IT STARTS AFTER HOLDING THE SELF SWITCH FOR 3 SECS WHICH WAS SUGGESTED BY THE ENGINEER.
I UNFORTUNATELY PURCHASED A TVS RONIN BIKE A TOP MODEL COSTING AROUND 2,30,000 RUPEESS ON 15 TH OF JANUARY FROM TVS AUTORACE SHOWROOM IN GOREGAON (Address: Police Station, SN 9, Gr Flr, Goregaon Samruddhi CHS, near Goregaon, Siddharth Nagar, Goregaon West, Mumbai, Maharashtra 400062).
16 TH JANUARY - FOUND 3 ISSUES IN THE BIKE
1) MUDGUARD TAIL WAS TILTED EXCESSIVELY TO THE RIGHT SIDE
2) THE RIGHT SIDE PANEL BELOW PETROL TANK WAS MISALIGNED AND OUTSIDE.
3) MAJOR MAJOR ISSUE - SELF START ISSUE 😢
REPORTED THE ISSUE TO THE SHOWROOM ON 16 TH JANURAY AS SOON AS POSSIBLE BUT THE WORKSHOP WAS CLOSED SO THEY SAID WE SEE IT ON 17 TH JANUARY.
17 TH JANUARY - SALES PERSON VISITED AND TOOK THE BIKE TO WORKSHOP.
REPORT AS ON 17 TH JANUARY BY THE SHOWROOM - THERE WAS DIRT IN THE FUEL INJECTOR SAID BY THE SERVICE CENTER WHICH IS A COMPLETE LIE (JOB CARD ALSO PROVIDED).
BIKE WAS HANDOVER TO ME ON THE SAME DAY BY THE SALES PERSON AND THE BRANCH MANAGER.
RESULT AS ON 17 TH JANUARY - THE ISSUE IS STILL PERSISTENT.
SO I REPORTED THE ISSUE TO THEM AGAIN AND THE BIKE WAS TAKEN TO THE SERVICE CENTER BY THE SHOWROOM PERSON ON 18 TH JANUARY
18 TH JANUARY - I ESCALATED THE ISSUE ON THE MAIL TO THE SERVICE CENTER AND ALSO TO THE TERRITORY MANAGER SO THE BIKE WAS AGAIN TAKEN FOR THE INSPECTION.
STATEMENT FROM THE GENERAL MANAGER - WE DID 100 SELF TEST IN HEATED CONDITION AND 10 SELF TEST IN COLD CONDITION.- NO ISSUE INSPECTED BY SERVICE CENTER.
SO I ASKED THEM TO PROVIDE ME ANOTHER SAME MODEL FOR TESTING AND DURING THE RIDE I NOTICED THAT THERE IS NO SUCH ISSUE IN THE TEST MODEL.
THE THING WHICH I CANNOT TRUST UPON AND I HAVE THE PROOF THAT THIS BIKE IS A BIG BIG FAILURE.
I REPORTED THE ISSUE TO THEM AGAIN WITH THE VIDEO FOOTAGE WHICH THEY ASKED ME TO TAKE DOWN LATER BUT I SAID I NEVER INTENTED TO HARM ANYONE THIS IS MY PRODUCT REVIEW AS I AM AN UNFORTUNATE CUSTOMER OF TVS PAID 2,30000 RUPPES FOR R&D.
IF PERFECT SERVICE IS PROVIDED AND THE ISSUE IS RESOLVED I WILL MAKE A NEW VIDEO APPRECIATING THE SERVICE.
19 TH OF JANUARY - THE ISSUE WAS STILL PERSISTING AND NOT RESOLVED YET THEREFORE THIS TIME I MYSELF TOOK THE BIKE TO THE SERVICE CENTER AND MAKE THEM SELF START THE BIKE IN FRONT OF ME AND THEY ACCEPTED THIS AS AN ISSUE THIS TIME AS IF I WAS MAKING A FOOL OUT OF THEM FROM SO LONG.
19 TH OF JANUARY - THE NEW BIKE PARTS IS GETTING CHANGED WITH THE BIKE THEY ALREADY HAVE .
PARTS CHANGED - TAPPAED AND THE THROTTLE BODY (FUEL INJECTOR AND ONE MORE COMPONENT).
I VISITED THE SERVICE CENTER @ 10:30 PM IN THE NIGHT AND TESTED THE BIKE WITH THE GENERAL MANAGER SITTING BACK TO ME AND THE ISSUE IS STILL PERSISTENT SHOWED HIM THE PROOF AND THE ISSUE IS NOT RESOLVED YET.
REPORTED THE SAME TO THE GM AND HE SAID HE WILL ASK TO TEST THE BIKE IN THE PLANT AND HE WILL DO THE SAME AND LET ME KNOW ON MONDAY WHETHER THIS IS SAME IN OTHER VEHICLES OF SAME MODEL OR NOT.
20 THE JANUARY - WENT FOR A RIDE OF 120 KMS FROM MALAD TO VANDRAI LAKE.
IN COLD CONDITION THE BIKE STARTS AT ONE SELF BUT IN THE HEATED CONDITION THE BIKE DOES NOT START IN THE FIRST SELF AND IT STARTS IN SECOND OR THIRD SELF.
THE ISSUE GOT WORSEN AFTER DOING 60 KMS IN 3 HALTS. NOW THE BIKE NOT ONLY FAIL TO START IN THE FIRST SELF BUT IN THE SECOND SELF THE BIKE STARTED MAKING SOUND FROM THE ENGINE HEAD SECTION AND THE AFTER 5 TO 8 SECS GOT STARTED.
REPORTED THE SAME TO THE GENERAL MANAGER AND WAITING FOR THE REVERT.
2024 - ISSUE IS NOT YET RESOLVED AND I MET WITH 2 MAJOR ACCIDENTS DUE TO WHICH IS HAVE GONE THROUGH MAJOR SURGERY WITH 22 STITCHES ON MY FACE ON 17 TH OCTOBER.
AFTER ALL THIS TVS DID NOT REPLACE THE VEHICLE.
DO NOT PURCHASE TVS RONIN AND TVS VEHICLE WORST SUPPORT EVER
SUBSCRIBE TO OUR CHANNEL FOR MORE SUCH INFORMATIVE VIDEOS..
PROUD TO BE A CITIZEN OF INDIA BUT UNFORTUNATE TO BE A OWNER OF TVS VEHICLE.
SHARE IT AS MUCH AS YOU CAN.
INSTAGRAM - the_virgorian_trader_sunny
email - sunnysoni18071999@gmail.com