Yeah ur offering to fix it, but, dude wants u to replace a part he lost?? Hell naw stand ur ground bro

@bobmarley2140

16 күн бұрын

But they had previously repaired the crown meaning their repair was probably the cause of it falling off no ?

@jeffv3296

16 күн бұрын

@@bobmarley2140 not at all. There is a very good likelihood that the customer didn’t have the crown screwed in-which is required for the watch to be water resistant. If he ever went to change the time or date after Trax gave him the watch and didn’t screw the crown back in- it is user error and not Trax’s fault. The crown could have and most likely fell off because the stem that holds it probably rusted when water flooded into the watch. Because the crown wasn’t screwed in-once the rust works its way through the stem-the crown would just fall off.

@Nicolas.1234

16 күн бұрын

@@jeffv3296I was thinking the same. Probably did that. Forgot to screw back de crown.

@letsgobrandon1719

16 күн бұрын

Just buy a new super clone Rolex for $650. You can’t tell the difference.

@dinguskhan9969

14 күн бұрын

Israeli scammers

it feels like i'm watching a new series of Hardcore Pawn

@BlackDeath12345

11 күн бұрын

Why not soft core lol

@zulu-m4m

11 күн бұрын

kzread.info/dash/bejne/jK5r16ewgcXcdbQ.htmlsi=dyJsC5jCSr-RfnId

Not a good look. If the crown was fixed 3 weeks ago it should not have fallen off even if it was in the water. That means it wasn’t repaired correctly. You said yourself this guy comes in all the time. That means he’s a regular customer. I think your business can sacrifice some money to keep a customer satisfied. Bad look for your business.

@Miss-t9e

5 күн бұрын

I agree!

@ryothelegend3221

4 сағат бұрын

Imagine taking of the crown and reflecting a "problem" to others to others to make a small bargain 😂

@MarbRedFred

Сағат бұрын

✡️🔯🕎 sooo not surprising

why he crying like a baby. pretending to be rich. 😂😂😂😂😂😂😂

@HoverHP

16 күн бұрын

fr. cry baby bitch over a 20k max watch

@puzzymonsta69

16 күн бұрын

Welcome to black ppl

@miami-blac

16 күн бұрын

@@puzzymonsta69 Not all of us but this guy is wrong.

@Scroogeboi_

16 күн бұрын

@@puzzymonsta69 truth bomb.

@yungisrael4642

16 күн бұрын

Black ppl god chosen ppl aka real Jews dummy’s

That’s a reason to buy from Rolex directly. A friend of mine bought a Rolex, went into the ocean and it broke. Rolex immediately apologized and replaced the watch, since it didn’t withstand the things advertised.

@VapeandJuiceTV

16 күн бұрын

In things that didn't happen..... Not everyone can buy from Rolex, not everyone can afford to buy from Rolex and if you think Rolex fixes damage that is obvious a human had to have interfered with, then I don't know what to tell you.

@DD23-1

16 күн бұрын

Exactly! I absolutely actually agree with you! All this aftermarket stuff isnt that safe Bro! If Rolex made it that way, thats the way you leave it period

@MikeeJoness956

15 күн бұрын

It was probably a submariner. Not all Rolex’s are meant to withstand you being in water and partying like a idiot

@DD23-1

15 күн бұрын

@@MikeeJoness956 A submariner is literally made for divers! Its a divers watch! If any are water resistant its that one! >;)))

@MikeeJoness956

15 күн бұрын

@@DD23-1 that’s exactly what I meant bro if you can read correctly 😂😂😁😁🙃🙃

Its obvious he never screwed the crown down

@yashukumar14

16 күн бұрын

Correct!

@user-kp7xu1cd8k

16 күн бұрын

How if it passed the test?😂

@GODOFLIQUOR

16 күн бұрын

@@user-kp7xu1cd8kThe test is with the crown screwed in obviously 🤦🏼‍♂️

@TNKDestroyer

16 күн бұрын

@@user-kp7xu1cd8k the pressure test is done with the crown screwed in. You need to unscrew a crown to wind the watch if needed or set the time/date. Some people forget to screw it in after and it ends up with issues like this

@dnichl

11 күн бұрын

​@@user-kp7xu1cd8kthe customer unscrewed it after the test to wind, adjust time or just play with it, then forgot to screw it back down. how do you not understand that? the crown is the little knob on the side. you obviously think it's something else.

Overusing a watch in water? Bro wasnt deep diving to 300 meters. Also I just had my crown replaced by Rolex. It was $50...

@TomEvans-jf2vr

3 күн бұрын

Yeah the crown was $50 but because he’s not screwed the crown in going into the water the whole watch is damaged, so you think they should fix the internals and the crown for $50? It’s like leaving the oil cap unscrewed on your car after buying it then going back to the dealer expecting them to put a new engine in it for the price of the oil cap. This guy is just lying because he probably can’t afford a Rolex within a sensible budget and now he’s shitting himself because his bad investments gone because of HIS error.

@Bill-sj4fw

Күн бұрын

​@@TomEvans-jf2vrpretty decent analogy lol

@MB-vk8cv

Күн бұрын

@@TomEvans-jf2vr They should replace his car.

all his employees even talk like Max now lmao

But I mean if it's water proof you gotta be able to use it in the pool and move it under the water. Nobody will just dip it in water carefully.

This is literally the same as leaving his oil cap loose on his car, driving it, then expecting the dealer to replace the engine because of HIS error. Doesn’t matter if leaving the crown loose is easily done, it’s still his error whether it’s big or small.

150% you did the right thing, if he doesn't respond correct that is on him bro. TRAXNYC came correct through you my friend big ups for your patience...

Moral of the story. . .buy a G-Shock for swimming. $100 and job done 👊🤣

Sounded fair. We'll sort it, just bring the full peice we sold you.

He expected it to get free for fix? Sounds reasonable.

@ReeseGamble

7 күн бұрын

😂😂😂😂😂😂😂💯

@kevinplazola1446

6 күн бұрын

Yea it do when he bought it weeks ago and he have warranty some Your broke ass don’t know about if the crown was put correctly water whould never got inside ohh I forgot u never owned a real bust down or a plain

@Miss-t9e

5 күн бұрын

He is a regular spender at this paticular store why not try to keep him??

But honestly, if one spends that type of money on a watch, i wouldn't risk putting it in water. Nah. Staying far away from pools.

@letsgotoe2toe

16 күн бұрын

they're designed to be used by divers. that's like driving a ferrari but scared to take it on the highway

@nicolasvasquez4824

16 күн бұрын

Not for nothing. I have a couple of timepieces, and all my watches were waterproof. I don't have any problem going up tob40 feet with any of my four-day dates or my date just or my speed master reduced, yacht master 40. Rolex, Omega, Audermar Piglet, and Vacheron Constantine are all waterproofing up to reasonable non-diving circumstances. Watches are men's to be used by regular people who can go into the pool and wash their hands without worrying about them after getting into the watch. That is why they come with rubber gaskets and are placed in an air-tight chamber that determines if the watch has been sealed problems when servicing.

@TNKDestroyer

16 күн бұрын

Depends on the watch. But they mentioned its been pressure tested so if the crown was screwed in properly then it will have no issues. Its obvious he either broke the crown before then went in water like a idiot or he never screwed the crown in. Its basic stuff

@Abdul-kareem33

16 күн бұрын

That’s totally irrelevant because Rolexes are made to enter deep waters

@GODOFLIQUOR

16 күн бұрын

@@letsgotoe2toeAftermarket watches aren’t supposed to be used in water

Don’t buy second hand, you’re buying someone else’s mistake.

I'm a black man, customer has the crown at home, and wants to double up claiming the crown is lost.

@Mark5023w

2 күн бұрын

Ok Tom

@Hornydosntbegintoexplainit

2 күн бұрын

A black guy totally commented this

I wouldnt trust an aftermarket iced out rolex in the water period!!!!!! Mines plain jane and i still avoid the water. Lol

@migooknamja

15 күн бұрын

The watch was probably purchased using illegal funds anyway. The customer can barely speak the English language, therefore the only employment opportunities are D dealer or rapper

@houserental5424

13 күн бұрын

Anyone putting a luxury watch in water is a fool. Regardless of claims of being waterproof

The kind of customer that finishes their food, complains, wants it comped, and demands a new order Togo.

Water should not take off the crown that easily, especially if this a loyal customer, u should replace it

If Someone tells me I’m gunna fix his shit. %100 I’m not fixing his shit

@Derek2k

12 күн бұрын

Ego is your undoing

A crown shouldn't just fall off if it was a repaired correctly and not even a month later?????

%100 the Customers Fault! Watch was sold in tested good condition and he comes back without a crown and water damage bruh cmon big Goofy

Was it tested after they repaired the crown or the first time the crown was put on before it broke?

Best jewelers in NYC

@MakeBlasters2024

16 күн бұрын

In the world

@Jsambo

16 күн бұрын

@@MakeBlasters2024do you know much about the Jewellery biz man

@user-sk6dh1kf2x

16 күн бұрын

Trax is 🗑️!! 😂 Real gold and diamond buyers know! You tik tok idiots buy his garbage that's the only reason why he in business. The world full of idiots you guys are easy to scam. Next time you buy a piece from Trax take it to a pawn and see what they offer you. You will see how high you paid above scrap price for the 🗑️.

@mastiffmythslegendsandlore

16 күн бұрын

To get ripped off by best scammers in the world

@dustintobler9840

16 күн бұрын

This must be Trax mom

I work in the camera industry and people break their stuff all the time and try to pull crap like this.

@joecool9739

9 күн бұрын

Rolex level expenses in that industry

I never go swimming with my jewelry because pools contain chlorine which can change the color of your jewelry and do a lot of damage plus you got to consider pressure he destroyed his own watch in my opinion he does not deserve to have a warranty anymore 😒

@jeffv3296

16 күн бұрын

You should never wear any precious metal in a chlorinated pool. Chlorine if strong enough can literally eat away at the metal and even if it’s not strong enough to eat the metal-it can have a cumulative effect over time. I was in the jewelry business for 28 years, and I found that the jewelry of people that would wear their stuff in pools would be very brittle. Chlorine is a harsh agent and I wouldn’t be surprised if it affected metals molecularly.

@Marsalien100

16 күн бұрын

A real rolex would never have a problem with water. The repairs weren't done properly and it wasn't even tested properly.

@madshiny

16 күн бұрын

@@Marsalien100 There is just a rubber gasket keeping the water out, same as any other watch brand. And if he didn't secure the crown as alleged then that will allow water straight in too.

@franbelta1533

16 күн бұрын

If it’s fake it will change color lol

@darthscorpio2302

15 күн бұрын

It’s even harder to explain to and idiot about jewelry

i would have tried the pumpkin pie joke usually turns the whole aggressive moment into a funny one

You guys give me the best inspiration. I am started to learn how to make jewelry an watches. I already know how to 3d model so that helped. the rest is all in the videos. Its all there

@DarkmanXSincere

16 күн бұрын

Go work for them you really hungry.

“Expects it to be free for fix” lol

What model was it that it can’t stand the pressure from a pool

@yashukumar14

16 күн бұрын

It’s not about the model more so the negligence from the client in not securing his crown correctly before he went swimming

Is funny the last guy even talk and move like max smh

Yes, Max gives out free stuff all the time but that’s Max not Trax Max you’re an employee taking care of his business but representing it the wrong way you stood your ground but lost thousands of dollars with a client you could’ve easily help with $1000 repair maybe even sell the bracelet or something during their transaction

Sup with that guy Mikey,,lookin like Roger from American dad

quick tip for the cameraman. Ur aperture us way to open. The number needs to be higher so the aperture gets closed more. this changes the angle of the light getting onto the sensor. Then you wont be having this much trouble with blurred shots, because the range of sharp objects is bigger. look it up. good job filming still.

These people should just buy a Casio g force and go swim with that. 😂

I hope this is a lesson for him. Don't buy garbage from anywhere. The Crown constantly falling off is why you go directly to Rolex. From time to time, you may forget to screw the crown down but guess what? It will not fall off unless you directly apply pressure or you're a careless individual. Rolex is meant to be overused; there is a model for all walks of life, but still, it's sturdy mechanics.

Trax is real he thought that street shit ment something

@RaptureGeneration

16 күн бұрын

They said he bought the Rolex from their store, not the street.

this is why you need to buy your rolex from a rolex store. they know nothing about watches, they buy it from onw guy and sell it to another guy without doing anything to it. The caseback probably opened and closed by millions of mutts

I was just about to buy something from there, but look how he handled the customers

@ramy9103

14 күн бұрын

With respect and courtesy? You a bum and broke

Lol you call that attacked. 😂😂😂

So sincere and humble best jewelry store in the world

That’s why you only buy Rolex from Rolex 😂

“free for fix” 😂😂

I deal with customers like that all the time, they buy a screen protector, break their phone (looks like a car ran over it) amd blames me for selling a bad screen protector

They told him it was water proof . 😂😂😂😂😂

That's why you need to buy directly from Rolex instead of a second-hand jewelery shop.

Great service you provide. I have to stop by your store.

Don’t feel bad, that’s going above and beyond.

Lmao love a good stereo type

Crowns dont just fall off its the watch makers fault

@yashukumar14

16 күн бұрын

However an unsecured crown from the negligence of the wearer will come off in a swimming pool.

7:08 “Max already gives out free shit all the time “ 😂 😂😂

I couldn’t imagine having to deal with street dudes and rappers all day who know nothing about anything and feel entitled to everything and have no common sense on how business is transacted

Crown probably wasn’t fixed properly and fell off in the pool

People stop watching this that’s no good customer service

If the crown was missing before swimming, then the damage is on the client for not checking the watch before swimming. At the same time the client shouldn't have had to worry that the crown is missing if it was a proper Rolex. The client stating that he had the crown repaired a month ago shows that the client isn't careful with his watch in the first place. There are a few ways to break the crown and stem of a watch, and all of those ways involve negligence. This is a hard call and good on TraxNYC for doing the repair either way.

The trax worker said that customers always lie if he’s a repeat customer why not replace the part instead you call him a liar it’s obvious the piece came off it shouldn’t if you guys think all your customers are liars then people shouldn’t shop there it’s better to go to Rolex directly

Sounds fair to me. They're extremely helpful at Trax. They will always put you in a position to win. Very honest staff and upfront

Dudes going bald and still keeps the same haircut he had in highschool haha looks ridiculous

Traxx pissed someone off? I’m so shocked!😂❤ I fucking love this show I love tracks New York

It's like anything else. You buy a luxury car or truck, you better be able to maintain it through its entirety. That goes for anything. Luxury watches and jewelry don't last forever bro. Maintenance will need to be done. If you can't afford to maintain your luxury item, than don't purchase it in the first place. It's like being a Ferrari and can't can't afford to put gas in it?. Come on bro.

Stand your ground. that dude is a mooch and wants something for free. He can get it fixed on his own dime. Hes the one who did the damage. Not you.

What I got from this was NEVER GO TO WEST 47th to people you don’t know.

Wow! I wish I bought my watch with you guys😂😊

“He expects it to get free for fixed” 😂😂😂 WTH?

3:10 Showing people respect is very importance.

No one got attacks only reason I clicked the video

@ductoan4214

6 күн бұрын

They got attacked. Verbally bro 😂😂

*GLORY!!!I'm favoured, $255k every 3weeks! I can now afford anything and also support God's work and the church.*

@JamesThompson-xu1gi

16 күн бұрын

Please how do I go about it, am still a newbie on investment trading and how can I make profit?

@Dgkkg

16 күн бұрын

As a beginner, it's essential for you to have a mentor to keep you accountable. I'm guided by a widely known crypto professional.

@Dgkkg

16 күн бұрын

Thanks to mrs Angelia Marie brown.

@SherryCarranza-rh7si

16 күн бұрын

I'm surprised that this same name is being mentioned here, I stumbled upon one of his clients testimonies on CNBC news last week.

@ThomasBugg-gx8qp

16 күн бұрын

This is why it is advisable to connect with a true market strategist in order to avoid missing such opportunity and maintain steady gains.

So you guys give out free silver and gold to random people all the time on the streets. Throw thousands of dollars in the air on the street. But for a client has spent thousands of dollars with y'all you arent willing to do what it takes to make them happy. Make it make sense.

@emricquito5107

16 күн бұрын

The give aways are not free, it's still income generating for youtube plus a marketing strategy for more people to on their store.

@Qammaqazi

15 күн бұрын

Facts , if the guy bought a 30-40$ thousand dollar Rolex, from your store. Rolex is Supposed to be waterproof , what type of shit warranty wouldn’t cover Rolex ? y’all wanna make 7-10k commission off a client and not fix $200-700 when they return .. and why compare what good max does to act like You don’t have to .

The client is responsibility for the watch

Humble young bro

Bro Rolex’s are water proof and pressure proof he’s allowed to jump in the pool with the watch that’s very normal you’re selling a faulty watch that’s all I can take customer right you’re wrong

@MrBurnout78

16 күн бұрын

Bro if he just went into a pool, the crown would not come off. He is def not telling the entire truth!

@Time_is_money43

16 күн бұрын

@@MrBurnout78 maybe maybe but who’s to say he isn’t telling the truth

In NY for business. Just stopped in the shop to say what's up!

I have always said that max is the greatest of all the diamond district and traxnyc go above and beyond for ever client making flawless jewellery with exceptional service ive leant a lot from watching his videos This type of behavior should not be tolerated in any business he frukt it and he knows that thats why hes acting up infront of the camera any aggressive person should be kicked out str8 away and why would you risk any watch swimming or any jewellery in the water

bring the icey g-shock to the pool party brah, not the rollie

Bro bit half off yashi's ear of tf up with that

If you replaced the crown 2 weeks ago and it falls off in the water with a waterproof watch you should replace it especially if he is a regular customer who spends money

Going to have to get a aftermarket 😅👑

If the watch was pressure tested it shouldn’t have came off in the first place. If he got it fixed by y’all and the crown came off in the pool sounds like it was y’all that messed up the repair and didn’t seal it correctly

@jeffv3296

16 күн бұрын

Not necessarily. Rolexes have screw down crowns. The crown literally screws down into what is known as the tube. A Rolex will only hold pressure and water resistance if the crown is sufficiently screwed down. If the owner ever changed the time or date on the watch and didn’t screw it all of the way back in-the watch wouldnt be water resistant. If he then takes it in a pool-water floods into the watch-and the first part of the watch that will rust is the stem-the part that holds the crown. It’s very likely that the crown fell off because water rushed into the watch, rusted out the stem-and because the customer didn’t have the crown screwed in-the crown just fell off.

@ace34791

16 күн бұрын

Tell me you know nothing about watches without telling me, buddy the crown doesn’t just fall off, everything else u said is correct but for the crown to fall off after let’s say two hours in water is udder bs. It takes a long time for metal to be submerged before it corrodes so they did not do a correct repair.

@FudgyBabyyyy

16 күн бұрын

If the watch was pressure tested correctly it shouldn’t of had come off & should have withstood the water exposure. You guys guaranteed your pressure testing service & it did not hold up, so that should not be the clients fault.

@jeffv3296

16 күн бұрын

@@FudgyBabyyyy this is not true. A pressure test proves that the watch is water resistant at the time the test was done (at the time it was given back to the client). If the stem/crown was not properly installed or wasn’t screwed all the way in-it would have failed the pressure test. The fact that the customer left with a watch that passed the pressure test-but weeks/months later came back with the crown missing and water inside of the watch makes it far more likely that the customer went to set the time/date on the watch after he took possession of the watch and didn’t screw the crown back in. For Rolexes-there are 3 points of water entry-the caseback which has a rubber gasket, the crystal (the front glass which also has a plasticized rubber gasket) and the stem/crown-which needs to be screwed in all of the way for the watch to be water resistant. The watch would not pass pressure if the crystal gasket was bad, the watch would not pass pressure if the back gasket was bad, and the watch would not pass pressure if the crown was was installed incorrectly or it wasn’t screwed in. The fact that it passed pressure shows that the gaskets were good and that the watch is water resistant when the crown is screwed in all of the way. Most likely the client didn’t screw it in all of the way-took it in the pool-water flooded in and rusted the stem (the thin needle like piece of metal that holds the crown)-and the stem rusted which is why the crown fell off. If the crown was screwed in-it would still be on the watch with a rusted stem as you would physically have to screw it off to remove it. The missing crown is effectively proof that it wasn’t screwed in.

How can you over use a watch in the water. Unless you are going beyond the water proof depth Which was definitely not the case here. We all know what happened here. This is what happens when you buy a watch outside of the authorized dealer. Split the cost with this man and take down this video before the uninitiated begin to realize what really happened here 🐉

I just got scammed by a fake millionaire at a gas station for a gold ring 😢. At least it was only $50

Always Remember Don't Try To Alter Or Add To Your Custom Jewelry Just Make An Appointment With TraxNycDiamondJewelry To Be Professionally Done So Your Warranty Is Still Valid In Worse Case Scenarios ❤

Man replace the crown dude!!! Got dang

Thats a customer that deserves to be fired.

YOU would be AMAZED what you can get in this world if you just ask nicely...........anger and yelling will get you nowhere UNLESS the other person purposely did you wrong.

That guy is broke and ontop of that hes insecure that he is indeed broke, wearing designer outfit expensive jewelry and thats why hes throwing a tantrum because hes too immature and ignorant to reason and use logic with trax NYC to resolve the issue until it comes time to maintenance expensive things reality hits and realizes its financially inconvenient so he tries to bully them into doing everything on there dime, anybody who has money would not act like that thats a fact

@redtooswagg8696

16 күн бұрын

@@Itsxthebk14 how’s he broke ? They said he was a common customer. Trax is a great jewelry store great don’t come with broke.

@travelsahead

16 күн бұрын

Rich people don't buy flashy Rolex watches. Trust me. That's wanabee 3rd world people or new money.

@pampsuisselosangeles7145

16 күн бұрын

People that have money don’t show it off it’s called stealth wealth. He may have a few bucks but he’s not rich by any stretch of the imagination he wouldn’t be sweating a little Crown if he was.

Buddy is rite tho, ppl need to take responsibility for their actions, if we let them get away with crying like a baby and getting their way, they’ll do it over and over.

these AI generated subtitles are getting out of control

Yeah, back in the day no one ever went with diamonds for rings. It wasn't a thing. Its a marketing hustle. Diamonds are one of the most common things on the planet. Other than some industrial use, diamonds are useless.

😂😂😂 that’s why I bought my 2018 TT yacht master from Mayors never ever buy from a non AD. It’s like buying a s550 from a shady car dealer in the hood 😂

@joecool9739

9 күн бұрын

Trax is reputable with their watches and repairs though Stop blaming the store

Man how deep are these pools these day's.

This is the same “type” of guy that we all dislike having to deal with. Which is why we do tests on watches. He still messed up his watch. He still has to replace apart of his watch. He can always bring it to Rolex directly.😅

@theboringchannel2027

10 күн бұрын

thats when he finds out he got a frankenwatch of mixed rolex parts.

Yes sir you guys are the fockyn best 💪🏻

Facts😂😂😂😂😂 crown replacement like $400

I still wouldn't go in a pool with a Rolex even if it's waterproof .

Over using the Watch in Water you think we just didn’t hear that?!?!

Nah y’all gotta hold that L

You guys were willing to go way beyond what was needed. In all lines of business where you deal with the public, you are gonna get unreasonable people that are gonna get upset

She’s said nah that’s lab grown

Cry baby doesn't have no capital