Travel in Stockholm with SL - How to use the public transportation (NEW green cards and system)

In this video, we're taking a look at the new system and green cards used in the public transportation in Stockholm run by SL, Aktiebolaget Storstockholms Lokaltrafik (Stockholm Public Transport).
Topics and questions answered in the video:
- How do you empty your old Access card?
- Where do you buy the new green card?
- How do I use the self-service ticket machines?
- Where can I get the cheapest price for a ticket?
- How does the SL app work?
- What are the different prices and discounts?
- Is it worth it to get a monthly period ticket?
- Can I use my credit card to travel?
- Can I use Apple Pay or Google Pay?
In case you haven't seen part 1 of this series ( • Travel in Stockholm wi... ), there we answer the following questions:
- Where can you travel with the SL ticket?
- What modes of transportation do SL offer?
- What are the different SL tickets?
- How do you buy an SL ticket?
- What is an SL Access card?
- How do you use SL Reskassa (SL Access credit)?
- How do you add credits to your SL Access card?
- How do you use the different SL tickets on the bus, metro, commuter train, tram/light rail and commuter ferry?
- How is a contactless credit/debit card used as an SL ticket?
- What mobile apps can be used for SL?
- What happens if there's a delay on your route with SL?
This video is not sponsored or endorsed by SL in any way.
IG: / haileyinstockholm

Пікірлер: 94

  • @inStockholm
    @inStockholm Жыл бұрын

    Edit: at 0:32 I meant to say "end of March 2023" at 2:26, in the updated app (v7.6.0), the sequence is now: "Tickets" - "Buy ticket to app or SL card" - "Load your green SL card" at 2:46, single ticket is now available for the green card!

  • @TheChonky123

    @TheChonky123

    Жыл бұрын

    I tried to buy a ticket but it won’t accept my phone number. Do I need a Swedish or European number in order to buy a ticket?

  • @KevinMullarkey

    @KevinMullarkey

    Жыл бұрын

    Maybe you should redo the video with a new look and a decent mic?

  • @inStockholm

    @inStockholm

    Жыл бұрын

    @@KevinMullarkey I realized half-way through that I forgot about the mic ;) If there are any more big updates, maybe there'll be a new video this year (new look guaranteed)

  • @opellatia

    @opellatia

    Жыл бұрын

    ​@@inStockholm😂

  • @trevorwalter4723
    @trevorwalter4723 Жыл бұрын

    Beautiful Video ❤️ I think the pandemic and economic crisis have taught people the importance of multiple streams of income, unfortunately having a job doesn't mean financial security. I really appreciate the transparency and giving people a fighting chance during these troubling times.

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    @ameliatee2773

    Жыл бұрын

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    @khuonghieu3894

    Жыл бұрын

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    @ameliatee2773

    Жыл бұрын

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    @khuonghieu3894

    Жыл бұрын

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  • @ameliatee2773

    @ameliatee2773

    Жыл бұрын

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  • @hulivilipoika
    @hulivilipoika Жыл бұрын

    I dont know how I got this recommended to me, but its a great guide. (after writing i noticed im subscribed, propably from the old SL video :D) I work in the tunnelbana, in those booths that are on every station. Would just want to add a few helpful things. There is a lot of problems with the new readers for the app tickets and green card, to avoid frustration, if your card dont work in one reader, just move directly to the next one, it usually works directly. Some readers have trouble reading all cards/phones for some reason. I see often that people try to stay at one for a long time and ends up getting frustrated and almost missing their train. If for some reason none of the readers work, you can also activate your ticket at the window of the booth, this is also where you have to place your phone if you have bought a ticket for multiple people, since the gates are for one person passage. Also if you want to see what is in your green card, you can either talk to the people working at the station or use your SL app, since the old maschines are only for the access card and will show your green card as "invalid card" (not sure if you mentioned this) If anyone else has any questions about the tickets, feel free to ask, I can try to answer.

  • @framkrittin3470
    @framkrittin3470 Жыл бұрын

    Hej! Thank you for your SL card video so much, it is very useful content for a traveler who wants to use public transportation in Stockholm. It is funny that I go to Stockholm with information from your previous video before I noticed that SL is already upgraded their card system. LOL Firstly I arrived in Stockholm at 3/09/2022 then I have to buy SL access card (according to your video info of course) but the officer at the station told me to buy SL card at Pressbyrån instead, then I got a green SL card which makes me confused that why I did not get SL-Access card instead. Then I tried to tap that card in the blue zone at the station gate but I did not work until I saw that the other person tap a card in the green zone (which makes me more confused). After that I always have to remember to tap in green zone with QR code side instead of blue zone. I really love SL card, I can ride T-metro, Commuter train, Light Rail, Ferry and Bus for unlimited time and go everywhere I want in just one card. I still recommend to watch the previous video especially about the mobile application for the SL system. (But personally, I can not use an official SL app because the app cannot find the route to travel, it always says error to find the route, I don't know why. I have to use another app in the video and Google Maps instead.) Thank you for you again to make useful video for transportation in Stockholm, Much Appreciated.

  • @WillKlein
    @WillKlein Жыл бұрын

    Thanks for these videos! I just learned how to use the Metro these past two days. I love how easy it is to just use contactless payment with my phone. FYI, the mobile app doesn’t work for visitors who have bank/credit cards from a place like the US. It didn’t work for me and one of the App Store reviews pointed this out. I’m really happy just tapping my phone though! I confirmed that however you pay is how you need to validate your ticket. That is, if you use a card stored on your phone, that’s different than the actual card vs the phone vs a watch. Your advice to make sure you have a good battery charge is spot on. I also experienced “asking for help” and finding that people are really nice here!

  • @magdyfattal8712

    @magdyfattal8712

    Жыл бұрын

    Thank you for your reply and for your video

  • @dela2042
    @dela204211 ай бұрын

    Thanks for your explanations. As a tourist staying one week on Storholmen I will use the ferry very often in addition to metro and tram. So I finally decide to buy a 7 day card on the SL App. 37€ is very cheap indeed for a week travel card. Here in France we don’t get used to using our credit card for a single ticket, one line more for every ticket in your statement of account! It was very useful to get a synopsis before my plane takes off!

  • @Zephyr-ld5bf
    @Zephyr-ld5bf4 ай бұрын

    Hi Hailey, I really appreciate a lot for your video. Your video clearly answered all my questions!❤

  • @GreatCityAttractions
    @GreatCityAttractions10 ай бұрын

    Great informative video - well done.

  • @SLHooLigON
    @SLHooLigON Жыл бұрын

    Well Infomative Video. Thanks

  • @MichelleMoore-wj8re
    @MichelleMoore-wj8re26 күн бұрын

    Thanks. Looking forward to seeing your beautiful city next month.

  • @dlfon99
    @dlfon99 Жыл бұрын

    😭 I'm so jealous of your public transport! Walking 35min one way to work has been a 45+ degree nightmare lately.

  • @thomaspesch8109
    @thomaspesch81097 ай бұрын

    THX for Info - Two Questions: 1. How do you show a ticket in case of tapping your credit card on the green thing? (In case of control) 2. While travelling with two persons and using the app only on one mobile device - is there an option to buy two tickets and use the ticktes in the app for us two? Thanks for your response - this swedish thing... 😇

  • @cottonlog
    @cottonlog2 ай бұрын

    Thank you so much.

  • @user-rm1ex4dp5y
    @user-rm1ex4dp5y Жыл бұрын

    Thanks for these great videos. Unfortunately I'm still facing an issue with buying tickets for a commuter ferry. Assuming I arrive at the Masthamnen cruise terminal and I want to continue (after a short walk) immediately with ferry 80 from Saltsjöqvarn to Nybrokajen. Since I learned that foreign credit and debit cards don't work with the hsl app, there is no subway station, Pressbyran or 7 Eleven nearby and that there doesn't seem to be a ticket post at the pier to buy a single ticket via credit card I'm running out of options. What is your opinion? Thanks a lot. Ah - almost forgotten, sometimes it is said that upon entering the ferry you only need to show a valid ticket. How does it work when the ticket is stored on a credit card or an SL card?!

  • @irispan1977
    @irispan197718 күн бұрын

    Thanks! very useful! Im going to study there. I would like to ask if student SL card can be used through apple watch or other non-physical method.

  • @andrewsnape1705
    @andrewsnape17052 ай бұрын

    Fantastic video - thank you (happy to be Like #500 too!)

  • @Stella393
    @Stella39311 ай бұрын

    This new system is probably nice if you live here, but as a tourist I feel completely lost 😭 I can't use the app with wifi neither the credit card directly cause it will cost me extra fees abroad, so I just hope they still have shops selling it at the train station or airport ? But thanks for all the info, the SL website was not so clear about all that 🙏

  • @Thisisachickenwing
    @Thisisachickenwing Жыл бұрын

    Thank you for your video! It really has helped me. I was wondering - since I use my phone to pay on the bus and metro, does anyone know what happens if a metro worker comes to check for a ticket? I am new to Stockholm 😄

  • @inStockholm

    @inStockholm

    Жыл бұрын

    When they check your ticket, just make sure to present the same device or card you used to enter and they will tap it to their handheld reader. Using the same device or card means no additional cost when they scan it ☺️

  • @Thisisachickenwing

    @Thisisachickenwing

    Жыл бұрын

    @@inStockholm Oh perfect! In the time I asked this, it happened and went smoothly. Thanks again for the videos!😀

  • @MDries-se8uw
    @MDries-se8uw Жыл бұрын

    Very good video

  • @spyros5815
    @spyros58159 ай бұрын

    Hi! We’re planning a trip to Stockholm for 4 days and will be using SL quite a lot. Is it worth buying a 7 day ticket from the app or should we just use credit card on the readers?

  • @sehreenJafry
    @sehreenJafry Жыл бұрын

    You mentioned that you can purchase A single adult fare ticket by tapping the dedit card. I tried that yesterday when the SL app wouldn't let my payment through. The issue I found was that when I purchased a 39Kr ticket by tapping it on the Bus, it didn't register with the 75 minute timeslot. I had to switch to a train 15 minutes later and 39kr were again deducted from my dedit card when I tapped on the train station, even though the previous ticket had a validity window still open. That's why I'd prefer not to use the debit/credit card option going forward.

  • @inStockholm

    @inStockholm

    Жыл бұрын

    That doesn't sound right... I suggest you reach out to their customer service

  • @sehreenJafry

    @sehreenJafry

    Жыл бұрын

    @@inStockholm I actually thought that this is a limitation when I pay directly with my debit/credit card. I didn't realize that it could be an issue with the system itself. I'll definitely reach out to customer care. Thank you for letting me know.

  • @mia-mt9ck
    @mia-mt9ck Жыл бұрын

    Thanks for the great informative video! One question - I am going to Stockholm as a tourist so I am planning to buy the 7-day ticket. In this case, can I just activate the ticket once at the beginning of my journey and not worry for the rest of the 7 days, or do I need to keep holding it up to the reader every 75 minutes of my first journey have passed?

  • @jaa7407

    @jaa7407

    Жыл бұрын

    I have the same question. Especially when you are on the bus. Do you have to scan your ticket every time you enter? Or just at the beginning?

  • @alicjalau6408

    @alicjalau6408

    Жыл бұрын

    @@jaa7407 I also wanted to ask thus question! If anybody knows, please help!

  • @emmalc181

    @emmalc181

    Жыл бұрын

    I am in Stockholm now, using the 7 day ticket. I scan my ticket every time I board the bus at the front, so that the driver knows I have a valid ticket. Even though my ticket is valid and activated, it seems everyone scans their ticket when they board so I do the same!

  • @Peachie0583
    @Peachie058310 күн бұрын

    Hi! Thank you for your videos and information about Sweden! We are a young family traveling to Sweden in a few week for the first time! Do you have any recommendations for some nature walks with young kids (our kids are 7 & 5) we are in Saltsjöbaden area. Thank you!

  • @roronachan7772
    @roronachan777211 ай бұрын

    If i buy a 7 day pass, will it start counting when I make the purchase or once I activate it for the first time?

  • @ryepo
    @ryepo11 ай бұрын

    For example: I bought 30 days SL ticket on their app… first time I activate it when I scan it at the metro gates… few days later I need to travel with metro again, so should I scan the same QR code and the gates will open? (Also if I activated the ticket at the metro gates and I decided to take a bus, do I need to scan that 30 days activated ticket on the bus again?)

  • @komalali2377
    @komalali2377 Жыл бұрын

    Thanks a lot, I have been in Sweden for the last 7 months, but yet I didn't know how to use the bus or train, recently my friend took me with her and told me it will be free for me if I carry a baby with me in barnvägen. I have one question, if I'm traveling almost daily without child, and I have no green card and I'm paying directly from bank card, so will the cost be same with the 24hr or 75hr trips by Sl card?

  • @inStockholm

    @inStockholm

    Жыл бұрын

    If you travel daily (let's say weekdays), it's 2 trips per day, 5 days out of 7. The price you pay then for an average month (30 days) is 39kr*30*2*5/7=1671kr, compared to the 30 day period ticket of 970kr. So as mentioned in the video, period ticket is the best deal if you do more than 2 trips 2-3 times a week. 24 or 72 hour tickets are good if you make 3-4 trips daily for just a few days. Hope this helps!

  • @leemarkable95
    @leemarkable95 Жыл бұрын

    How do you change the app into English?

  • @BalalaikaKyochek
    @BalalaikaKyochek6 ай бұрын

    Hi, can I just buy a 7 days ticket in the app without needing to scan the physical green card? So, I mean, cab I travel withe the 7 days fare without a card.

  • @richvarela9636
    @richvarela9636 Жыл бұрын

    Heard American visa Mastercard don’t work on the machines and you have to buy a green SL card .. you say central station customer service don’t sell em .. are there still machines at the airport to buy them ? Or you have to go to a store to get one to be on the safe side ? Have you used Apple Pay on the commuter system? What is your experience ?

  • @inStockholm

    @inStockholm

    Жыл бұрын

    Interesting, I haven't heard any reason for foreign cards not to work (as long as they work in Sweden in general). Personally, we use Google and Apple pay

  • @komalali2377
    @komalali2377 Жыл бұрын

    If I'm buying ticket for Uppsala universitet so I will buy the zone 1 ticket right? Second, if I have registered my bank card, then do I have to buy ticket or directly scanning bank card is ok?

  • @inStockholm

    @inStockholm

    Жыл бұрын

    Busses in Uppsala are run by UL, not SL. I suggest you check their website.

  • @jezmez68
    @jezmez68 Жыл бұрын

    Wow. You changed your look between the two videos! We are a family of 4. So can we just get 4 green cards and load them up based on what we are doing? I'm pretty sure we're there for 4 days, and we will just need to take transportation to the center of the city and walk everywhere from there, then get a ride home at the end of the day.

  • @inStockholm

    @inStockholm

    Жыл бұрын

    If you're only in Stockholm for a short time, I recommend using app tickets instead of physical cards. From what I've heard, it's possible to have several active tickets in the same phone, but you might need to talk to the person in the booth to get in to the subway. Good luck!

  • @koneliem7704

    @koneliem7704

    Жыл бұрын

    @@inStockholm Hi, I'm planning to visit Stockholm in coming year, probably on June and I will stay here about 4 to 5 days. I checked the SL official website, there are travelcard and smart phone ticket app. I guess travelcard is the new green card which showed in your video. I am a bit confused that I should use green card or mobile app for the transportation in Stockholm. Please help and advise. Thank you so much. :)

  • @kohutandras7757
    @kohutandras77575 ай бұрын

    And how it's work the 72h group ticket in the app? We will need a SL card or not? And to use it on 1 mobile how We pass?

  • @ylpea5170
    @ylpea5170 Жыл бұрын

    So, I have a green card left from visiting Stockholm for a day. How do I reuse it on my next trip for single journeys. say, from Arlanda to Tumba or then on a local bus? (The app is not an option as I need receipts for my employer).

  • @inStockholm

    @inStockholm

    Жыл бұрын

    My recommendation is to not use the green card unless you are buying a period ticket. You can get receipt from app tickets by registering your email under More -> App settings -> Purchases and receipts, so that shouldn't be any problem. Going to/from Arlanda with the commuter train, you will not be able to use the green card at the moment, as it does not yet support those tickets. For single journeys using your credit card, you can also download receipts from sl.se/biljetter/res-med-betalkort/dina-resor-med-betalkort (sl.se/en/in-english/fares--tickets/contactless-pay-as-you-go/your-journeys-with-contactless-pay-as-you-go/). Hope this helps!

  • @ylpea5170

    @ylpea5170

    Жыл бұрын

    @@inStockholm wow, thank you, this does help a lot! The app it is then. I really appreciate your help!

  • @stefanmellstrom9096
    @stefanmellstrom909626 күн бұрын

    Jag undrar, vid enkelresa eller enstaka biljettköp är giltighetstiden 75 minuter. Gäller tiden från att du startade din sista resa, inom tiden, eller måste du avsluta resan inom 75 minuter? Tidigare var biljetten giltig så länge du startade resan innan angiven utgångstid.

  • @eliselis9
    @eliselis9 Жыл бұрын

    Hey! A couple of questions: Can i get a Green SL Card at the Airport? And, to charge the card, is it indispenable to use the app or can be also done through the vending machines at the stations? TACK SÅ MYCKET!!! 🙏🏼

  • @inStockholm

    @inStockholm

    Жыл бұрын

    Hi! Yes, it should be possible to buy the green card at the booth at the commuter train station at Arlanda, just be aware that a special ticket is needed to take the train from the airport and another fee (20SEK) for the physical card. There are no more vending machines at the stations, so to refill, either use the app, or find 7-Eleven or manned booth :)

  • @eliselis9

    @eliselis9

    Жыл бұрын

    @@inStockholm Got it! 👍🏼 Thanks!

  • @user-xz8fk2zv1v
    @user-xz8fk2zv1v Жыл бұрын

    hello , please let me know where can i buy a 7day ticket in the central station; is there an office (sl office) ;My parent arrive at 11/05/2023 and the app is not convenient for them, thank you in advance

  • @inStockholm

    @inStockholm

    Жыл бұрын

    You don't need to go to an office, just find a convenience store with the green flag or the manned booth at the station. Good luck!

  • @Appayipyippp
    @AppayipyipppАй бұрын

    heyy great video! can we use debit card also for all public transportation?

  • @Appayipyippp

    @Appayipyippp

    Ай бұрын

    also, is there any different rate if using credit/debit card vs sl card?

  • @inStockholm

    @inStockholm

    29 күн бұрын

    @@Appayipyippp Yeah, no difference between debit and credit, and same rate as single ticket in the app/booth 👍

  • @Appayipyippp

    @Appayipyippp

    29 күн бұрын

    @@inStockholmthanks for the info!

  • @magdyfattal8712
    @magdyfattal8712 Жыл бұрын

    Please let me know if public transport SL accept cash...Thanks

  • @inStockholm

    @inStockholm

    Жыл бұрын

    For buying tickets/cards in the booths or convenience store it should be ok, but in general, people don't use cash in Sweden 😉

  • @mcbekon9019
    @mcbekon901911 ай бұрын

    If i travel from ARN to Stockholm by bus 583 and train having the 72h ticket can i use it or do i have to buy the single one?

  • @Kattt-in1qx

    @Kattt-in1qx

    10 ай бұрын

    i have the same question, did you figure it out?

  • @mcbekon9019

    @mcbekon9019

    10 ай бұрын

    @@Kattt-in1qx No, i was using single tickets. But i think you can use 72h ticket, because there is no special ticket for the train or bus going to or from the airport, both are part of SL. I was traveling by train + bus on one ticket.

  • @Kattt-in1qx

    @Kattt-in1qx

    10 ай бұрын

    @@mcbekon9019 Alright, thank you for the answer! :)

  • @Tuukkohakee
    @Tuukkohakee Жыл бұрын

    So, the card doesnt have an opinion for you to load balance in and then just tap in and it will deduct the single ticket price? If so it’s just more logical to go with the app/contactless payment.

  • @inStockholm

    @inStockholm

    Жыл бұрын

    You can load several single journey tickets on the card, so in a way similar to the "Reskassa" of the old SL Access card ☺️

  • @Tuukkohakee

    @Tuukkohakee

    Жыл бұрын

    @@inStockholm ah, so they activate only once you have tapped in?

  • @Raidallinen76
    @Raidallinen763 ай бұрын

    If you buy single ticket via credit card how you prove you have bought it if asked?

  • @inStockholm

    @inStockholm

    3 ай бұрын

    They beep your card and see the ticket ☺️

  • @Raidallinen76

    @Raidallinen76

    3 ай бұрын

    Thanks a lot matey!!!​@@inStockholm

  • @mangmang1980
    @mangmang1980 Жыл бұрын

    Do children travel free with an adult paying fare?

  • @inStockholm

    @inStockholm

    Жыл бұрын

    If they're under 7 years old

  • @KevinMullarkey
    @KevinMullarkey Жыл бұрын

    No way is that the same dude in the old video, he looks much older!

  • @uchiha013itachi
    @uchiha013itachi Жыл бұрын

    The year is 2025; The SL Card rate has gotten so bad that the price is 2000 Sek/200€ a month...

  • @audreyang6173
    @audreyang6173 Жыл бұрын

    what happened with his hairstyle.....the former one was much cuter oops...... and the blue card the colour prettier than the new green card....