My wife saw the flight turning back on flight radar. What a stressful experience! We’re glad you made it to Orlando safe and well 😊 can’t wait for our trip in 24 days time 😁

At least BA found a hotel for you. Ryanair managed to get us 200 camp beds on the mezzanine floor of Toulouse airport for the night and a measly euro 5 drinks voucher for 24 hours. They could not even guarantee their next day's flight would depart (which it did not), nor would transfer us to another carrier. So we had to grab a TGB to Paris, then the Paris Metro, then the Eurostar back to London, then, the Stanstead Flyer coach back to Stanstead airport, where our car was! It took us almost exactly one year to get our money back plus the CAA compensation! I will never EVER fly Ryanair again.

Oh my goodness, what an absolute nightmare of a journey! We really felt for all the passengers. 🖤

So glad you finally got there have a magical time and keep the vlogs coming x

You handled this with grace. Thanks for not losing it with the BA staff, etc.

@Jamieb193

11 ай бұрын

Like it was their fault...

Oh it was going so well too ! But safety always has to be the first consideration, as I'm sure you will appreciate. Hope you got their okay and had a good holiday in the end.

now all the stress is over, enjoy every moment of your holidays have fun and stay safe

That is absolutely bonkers Lee! Me and my family are due to take this Gatwick to Orlando flight in April 2024! Hope you had a great time buddy

What a stressful journey Hope you all have a magical holiday 😊

Was gutted for you but know everyone’s safety is the main concern. Have a fantastic holiday. Looking forward to seeing more of your trip x

I recognise that Hotel room decor - we were at that resort a couple of weeks ago and really enjoyed staying there. I was moaning a bit on the journey out because we had to hold for weather for an hour and were about 10 mins from diverting to Tampa when the brilliant BA pilots made it in, to a round of applause! Seeing your journey, puts our tiny little delay into perspective !

Things happen in life, just got to go with the flow. You go there safely and that’s all that matters.

The announcements made were spot on. Safety is safety and fuel dumping very routine. The terminology “ immediately “ is correct. Shame it happened but still safe hands

Gutted for you all, not what you want on travel day but you all stayed safe which is most important. Have a great holiday and looking forward to sharing your journey. We fly also with BA from Gatwick in 25 days 😮😮

At least you got to end up where you were supposed to 🙂 When I flew from Amsterdam to Orlando last year (November 9th), I ended up in Tampa as Orlando airport was closed. It wasn't a big deal for me as I got picked up fine, but fellow passengers had to scramble to get onto a bus that would take them to Orlando 🙂

All part of the holiday experience hey?! Haha enjoy !

So glad you finally got to Orlando.I tend to fly mostly with BA,but several years ago I was supposed to visit Texas,we were on the plane,waiting to depart, when it started snowing.Every airline seemed to be departing except us,we were then told,after a 2 hour wait,that the airline de icer machine had broken and served us the on board meal.After 3.5 hours,we were told the flight wouldn’t be taking place,we had to disembark and spend the night in the airport as the buses to various cities had already departed and there wasn’t a hotel room near the airport to be had and the prices were extortionate in London city and then BA didn’t provide us with hotel rooms presumably as they had cancelled so many flights.Myself and my Mum had to sleep across chairs at the airport,before making our own way home the next day to Glasgow on the bus,never did make it to Texas,lol ✈️

@carolyngardner4999

11 ай бұрын

Expect the unexpected when you traveling.

@djtexas4993

10 ай бұрын

Well You should still come to Texas!

@lifewiththeharringtons must of been on the same flight as you! 😅 Watched their vlog of the same problem last week

I would just be grateful I wasnt in Great Yarmouth any longer and on the way to Orlando, albeit a day later 👍🏽

So glad u made it finally 😅!! Enjoy

I'm so glad you made it! I saw this flight in the news must've been a stressful day. You've got a chunky claim to go in for your delay compensation and you could also claim any extra costs like your taxi but with BA it might take a few months from experience lol

Iona's extremely jealous your at Disney as am I! Glad you finally made it safely!

My gosh, what a travel day(s) i would have had a nervous breaakdown lol, so glad you got there safe, looking forward to the rest of the vlogs! 😊

@LeeDerbyshire

3 ай бұрын

Thank you for watching Zara

What an adventure you had coming to Orlando! Glad you made it safely! I enjoyed watching your travel and look forward to watching more of your vids! I'm curious to know if and what the McDonald's in the UK serves differently than the US. 😄

Hi Lee, a friend was on that flight too and she was on the same flight the day before which was cancelled. My partner was put on Norse, I think BA will be trying to recover the service for the rest of the week 🙃

I’m sorry to had to go through a long travel day but as soon as you walked into the hotel I knew which one it was

I was on a Qatar airplane waiting for pushback from the pier, ready to takeoff. After two hours without any movement, we were eventually told to deboard, and after another hours, we boarded a new plane. So overall a better experience than your BA flight.

So the cracked windscreen happened in the cruise ? How I wonder… Interesting film, pleased you got there safely and I think you all coped well.

my wife and i make a brief appearance in this video (in the queue a couple of times!) i've yet to hear from B.A.! I hope you've had better luck than we have so far! And a 30hour delay on the return.Great videos keep up the good work.

@LeeDerbyshire

9 ай бұрын

Still waiting also! Thank you for watching 👍

We were on this same flight. I was gutted - we had been upgraded to world traveller plus and I was so enjoying that flight. I felt annoyed that our flight was disrupted but BA did look after us given the circumstances and we got to Orlando a day late. Safety first. The drama was soon forgotten when we got on the VelociCoaster!!😊

@LeeDerbyshire

10 ай бұрын

Glad we got there in the end Stu! 😃

@stu8127

10 ай бұрын

@@LeeDerbyshire you guys were on the same return flight as us too. I was starting to panic when that departure time kept on getting later and later!! Glad we got home too!!😉

@richardlacey4923

Ай бұрын

What if they let the passengers vote to keep going or not… wonder what percentage would vote yay? 🤔

PANTS ! always the essential , following you very soon 3 days !

Next time you're flying to the USA, consider flying to Dublin from nearest airport in UK, then onwards to USA. You can clear US customs & border in Dublin which can save a lot of time at the far end. Aer Lingus flights from a lot of UK regional airports to Dublin are timed to connect with flights from Dublin to U.S.

@mrstar666

10 ай бұрын

Waste of time now really now terminal C is open immigration is really fast! From leaving the plane to arriving at the boardwalk took us a hour!

You should be able to make a claim via BA for the flight reschedule and for the other bits like taxi I'd go via your travel insurance.

Last year we flew from Newcastle to dalaman Airport, took off on time, then a horrendous noise as we climbed, we circled and returned to the airport to be welcomed by fire engines, apparently a bird had flew into the engine on take off, delayed for 4 hours and received an 8 pounds voucher each, these things happen

Ouch still £550 compensation per person plus claim for the taxi from the hotel to T5 and claim for the breakfast that you bought at Manchester. Overall I think BA didnt do bad here as they could have just rebooked you and let you book your own hotel, dinner, transfer to Heathrow and claim that back. Hope you enjoy the rest of your holiday

I do hope they paid your taxi fare in the end, plus compensation. Ultimately they had to turn round, have to be safe.

That was a marathon but at least you are there

Amazing work as always from the flight crew! Did you manage to extend your stay because of the inconvenience? Great video!

@LeeDerbyshire

3 ай бұрын

Unfortunately not, we lost that day, but still had an awesome time. Thank you for watching 👍

Oh goodness.... i would be scared when i got such a message from the captain😂 we got a reroute when we have flown from San Francisco to Amsterdam... turned into a 16 hour flight instead of 10 hours. Had an medical issue on board so we had to land in New York.

Hi, great video. Glad to see everything worked out ok in the end. I travelled to Orlando for 10 years with Virgin, they were great but went downhill. I was interested to see you landed at a different terminal, I am assuming this is the new terminal that they have been building for ages. The old airport was possibly the worse terminal in the world and had out lasted its purpose but you did get an epic little train trip. I also said I would never go back until the new terminal was finished so maybe I might go again soon.

@LeeDerbyshire

10 ай бұрын

Hi, yes we landed at the swanky new Terminal C 😃

@aveghi9636

10 ай бұрын

i will be interested to see if you are doing a return to England video from new terminal. I always travelled via the Virgin 747s, what a plane. Unfortunately they have all gone now! I always went on a golfing holiday and actually never went to the parks! But have seen a lot of the Orlando area. Orlando is a great place, whether you go people are polite and seemed to think we were Australian.

Ahh bless you , not good but i suppose your safe and well and can fly another day

That looked hard work😢

Hope you can get some compensation from BA. out friends were due to fly back on the return flight and BA have been more than useless and done nothing much to help. They are still in Orlando now due to fly back tonight 3 days later than planned.

@lee Derbyshire BA are responsible for the cost of the taxi from the hotel back to T5 keep the receipt and claim it when you get home along with your UK261 compensation. In future if this ever happens again you did not have to accept the Manchester to MCO you could have asked to be re routed on any of the flight from LHR that where flying over the pond that day IE LHR to MIA , LHR to JFK ect. I find very hard to believe that they could not find 4 seats in an earlier flight.

@MP-jy5ic

11 ай бұрын

Exactly what I thought £520 each compensation you should be entitled to. I was delayed last year by qatar airways for 12 hours. Quoted eu261 as flew from norway and got 600 euros in a week.

Wow, what a nightmare. I have a 6 year old with hidden disabilities, I couldn’t imagine having to do all of that with him. Thank god your boys are older. 😮 I haven’t watched your other vlogs yet, but I hope you got some compensation for loss of day, extra cab, etc.

Wow, saw this on the news! So bizarre that as I was watching this video it turned out to be your flight. Are you familiar with EU261 rule? If you are more than 6 hours late at your destination (and your flight departed or landed in the UK or mainland Europe, which yours qualifies for) then you could be entitled to £520 compensation per passenger. It's really easy to claim from BA, too. I've done it before.

Can't believe the reaction if I'm honest... flying back 2 hours is better than flying forward for 10 hours with a cracked windscreen. The fuel dump is necessary because the aircraft is equipped with enough fuel to get you to Orlando. If they attempt an emergency landing with this much fuel on board, this can cause the plane to descend to fast, hit the runway too hard and cause damage or worse. The main thing is, yourselves, the passengers and the crew all landed safely and nobody was hurt.

@LeeDerbyshire

11 ай бұрын

🤣

I'm glad you FINALLY made it !!! 😀 I'm sorry to see that you were delayed. Thanks for sharing your otherwise Fab Holiday !!!

@LeeDerbyshire

10 ай бұрын

Thank you Patrick 👍

At least BA sorted your accommodation out. We've missed our connection from Atlanta to heathrow Deltas fault . And basically in Atlanta had to fend for ourselves,find a hotel ,food ,travel to and from hotel . Then to have to fly to JFK then onto heathrow the following day . Can't claim anything because apparently it was weather related. And Delta didn't want to know once we missed connection.

@LeeDerbyshire

10 ай бұрын

😳 yikes that’s terrible

I love that music during your opening... what is it? (great video)

@LeeDerbyshire

10 ай бұрын

From a random intro app from the app store.

Issues with BA seem to be a regular thing. After my BA experience earlier this year, it's a NO from me.

Nightmare, It would be interesting to know how the rest of the passengers were passed around other airlines and airports, we will never know

I have booked that flight for next year LHR-MAN-MCO did your bags go straight through and was it easy when you got to Manchester? Our flight got cancelled this year 28/8 they booked us on a long flight with connections.. after I phoned they got us in the virgin flight the same day. I’ve still booked with them for next year as the price was right.

@LeeDerbyshire

8 ай бұрын

Hi Sarah, yes our bags went straight through 👍

@sarahgbarker

8 ай бұрын

@@LeeDerbyshire great thank you. It looked like the rest of your trip was awesome x

How much did the Lounge access cost? And, was it worth it?

@LeeDerbyshire

11 ай бұрын

The Lounge can vary depending on how you book, but your maybe looking at £30-35pp. Worth it for a relax, some food and less hassle before your flight 👍

Paying for fast track worked lol😂

@LeeDerbyshire

11 ай бұрын

🤣 I’ll claim that back 🤣

Did you loose a paid day at the hotel in Orlando, or is that in some way covered?

@LeeDerbyshire

10 ай бұрын

Covered! Well thats what BA tell me lol

My anxiety would of went crazy

10:23 "No, dear. Keep going. We're in the cheap seats at the back!"

@LeeDerbyshire

10 ай бұрын

Ha, is there such a thing as a cheap seat when flying to Orlando?

@hythesailor

10 ай бұрын

@@LeeDerbyshire That's very true these days!

BA all over, all about profit not about its customers

You can claim for any out of pocket expenses ie taxis food etc just keep your receipts and send them to BA .

@LeeDerbyshire

10 ай бұрын

Im on it! Lol

www.express.co.uk/news/uk/1804688/ba-flight-cracked-windscreen/amp

I my name is Joan Vince from Maidstone Kent

@LeeDerbyshire

10 ай бұрын

👋

Make sure you make a claim under EU261

CITY CITY !!! up the blues