TOP 20 DESKTOP SUPPORT INTERVIEW QUESTIONS | Interview Preparation
0:00 Introduction
TOP 20 DESKTOP SUPPORT INTERVIEW QUESTIONS | Interview Preparation Guide
0:11 Tell me about yourself?
0:51 You receive a trouble ticket that monitor is not working. What is the first thing you
1:25 Question #3
1:32 What is Safe Mode, how do you get to it, and what is it used for?
2:34 Question #4
2:41 What is an IP address and how do I find it?
3:32 Question #5
3:37 What is a Default Gateway?
4:05 Question #6
4:10 What is Active Directory?
4:39 Question #7
4:44 What is a Domain?
5:13 Question #8
5:18 ticket that states: My Printer is not working properly; it prints out a weird pattern on the
5:51 Question #9
5:56 What are some commonly used LAN cables?
6:30 Question #10
6:37 What is Blue Screen of Death (BSOD)?
7:54 Question #11
7:59 What is DHCP (Dynamic Host Configuration Protocol)?
8:23 Question #12
8:28 What is DNS (Domain Name System)?
8:52 Question #13
8:57 What is VPN (Virtual Private Network)?
9:30 Question #14
9:35 What is a Ping Command and
10:13 Question #15
10:18 What is a Group Policy?
11:09 Question #16
11:13 What is a .PST file?
11:38 Question #17
11:43 How would you change Folder Permissions?
12:22 Question #18
12:27 What is a difference between a Switch and a Hub?
13:21 Question #19
13:26 How would you recover data from a Virus infected computer?
14:04 Question #20
14:09 Why Should We Hire You?
14:41 Bonus Advice
14:47 Friendly Advice Time. Best of Luck to you all...
Пікірлер: 397
New Video with Interview Questions is here: kzread.info/dash/bejne/d6lsppqyirudn7A.html
Difference between a Hub, Switch and Router. Hub is a repeater and is on the OSI level 1. Switch works with MAC addresses and on the OSI level 2 Router works with IP addresses and on the OSI level 3
I think my last Interviewer must have watched this video because I was asked ALL of these! 😂 Currently working at that job by the way.
@Cobuman
4 жыл бұрын
Very cool. 😁👍
@_daya.shankar_
4 жыл бұрын
Wow.. So lucky 🤩
@tushargupta7064
4 жыл бұрын
If u have desktop support vacant then ask me on this no. 9997671640
@avikbose8008
2 жыл бұрын
after 2-3 yers try to switch in server ,networking.or any latest technology cloud vmware,citrix ...from desktop support
@tamannahferwani5239
2 жыл бұрын
Where are you working
For question 18, you missed a key part: A hub transmits all data to all connected devices and cannot make routing or forwarding decisions. A switch has intelligent routing and allows users to decide which devices will receive which communications.
Thank you so much for these questions, they have helped me massively for my interview and I was offered the position!
@Cobuman
7 жыл бұрын
Congratulations! I'm always happy to hear the good news. :)
@mintupal8837
2 жыл бұрын
Ppppppppppplpppp0ppppplpppplllllpllplplpllppplppppppppppplpllpplpplpplllllllpllplpppllpllllllllllpllpp9lplppplplppppkpllpppppplppppplppplpppppppppplppppppppppppppllpppplppppppopll0pl0ppl pp pppplpppppppo9ppppppppppp0pppp0pppppplpppppppppl0pppppp0ppp0ppppp0pp0ppppplpppp0ppplppppplppppppppppppppp0099p0pp0ppppp00ppppppppoo
BRILLIANT.... Thank you so much... even a experienced It support technician like me have your insecurities before an interview and you made it simple e easy to understand. Great job and again... Thank you :)
Really useful! Thanks a lot for the video! It helped me understand the basic problems you encounter in Desktop Support!
@Cobuman
6 жыл бұрын
No problem. Good luck to you. :)
Thank you so much, mate. You helped my friend Anish to clear the interview and after 2 years he suggested me your video. It helped me as well.
@Cobuman
2 жыл бұрын
My pleasure. I love to hear a success story.
Thank you for this, I have interview tomorrow for IT Support Engineer, I hope I will pass it by the help of this video. God bless us.
@Cobuman
6 жыл бұрын
I wish you best of luck.
Thank you so much, you are awesome by posting this video. I know anyone interviewing will nail the job thanks to you!!!!!
@Cobuman
3 жыл бұрын
My pleasure. This is an older video and I have a lot of newer stuff. Check it this playlist: kzread.info/head/PL4jgQJG6eMDMzpisLbWLFUiPvKdCDYvmX Also, Good Luck on your Interview!
This video saved my behind! STUDY AND KNOW THESE Q&A's before an interview. It was a great refresher before I went in, and helped me tremendously.
@Cobuman
7 жыл бұрын
Thanks for the feedback. I'm glad it helps.
Best ever! Thank you so much. Now i feel much confident for my interview
@Cobuman
6 жыл бұрын
My pleasure. Good luck.
thank u bro this helped me to clear my course certification... much appreciated
@Cobuman
2 жыл бұрын
My pleasure. Which course were you taking?
I really hate doing interviews
@Cobuman
6 жыл бұрын
Yea, a lot of people get nervous and hate interviews. I found that once you do a couple, it gets much easier. Good luck. :)
@swollen4ever
4 жыл бұрын
Same feeling.. Applying for a new job and i never had 1 interviews in my life.. sweating bullets
@elimbu
3 жыл бұрын
same here arrrggghhh
Your a lifesaver man. And not the candy
@Cobuman
5 жыл бұрын
Haha, Thanks! :)
Thank you sir for explaining cleanly and giving about interview tips. Thank u for your care.
@Cobuman
7 жыл бұрын
My pleasure. Have a nice day.
Recently had a phone interview. They asked me two questions you guys should add to your list... 1.) How do you map a folder to a server? 2.) If a user's thumb drive is working at home, but not at work, what could be the issue?
@Cobuman
8 жыл бұрын
+fatalradius Good stuff. Thank you for very much. answers: 1. You can map a folder by adding the server name followed by the folder name i.e; *\\server address\folder name*. This can be done through windows explorer (map a network drive) or CMD command *net use* followed by drive letter then *\\server address\folder name*. I have a video about this as well: kzread.info/dash/bejne/kYeYssaEiqunpKQ.html 2. If a thumb drive does not work at your job it is mostly likely because it requires an encryption used by the company or its function is disabled by the group policy that your account belongs to... Video about user accounts: kzread.info/dash/bejne/hnmmu6eQfam8gdo.html
Cobuman! Thanks so much for this video! About to go for my first IT support job interview and this was a great refresher on the types of tech questions!
@Cobuman
7 жыл бұрын
My pleasure, Good luck to you.
This awesome video helped a lot for me to clear my interview in one of the big MNC company
@Cobuman
7 жыл бұрын
I am glad. This is exactly my goal, to help people all over the world.
Hey Cobuman, its great and useful information which you have shared with us. I am also a tech guy but looking for more and more useful info. Thanks.
@Cobuman
8 жыл бұрын
Thank you my friend. I have a lot more on my channel and more to come. Have a nice day.
This is a great video, I was looking for some quick tips, well this was very helpful. Thank You so Much.
@Cobuman
7 жыл бұрын
You're welcome Datina. Good luck.
This is the most helpful video I've run across. I hope it helps me! :)
@Cobuman
7 жыл бұрын
Thank you so much. Have a nice day.
Great video👍BTW I can understand you perfectly! Thank you😊
@Cobuman
7 жыл бұрын
My pleasure. Glad you like it.
Your video has come through to me very useful. Thank you .
@Cobuman
7 жыл бұрын
You're welcome.
Thank you so very much for this awesome, informative video! I have a systems tech interview next week (my first tech job interview EVER) and I'm very nervous about it. I'm frantically trying to find videos to help me prepare and brush up on my knowledge. This is very helpful in my preparation!
@Cobuman
4 жыл бұрын
My pleasure. Have you seen some of my newer stuff? This a recent video for NetAdmin and SysAdmin that you may find useful: kzread.info/dash/bejne/q46NqrmDnZi9l7g.html Good luck on your interview.
@aresney6449
4 жыл бұрын
@@Cobuman I will definitely check it out! Thank you!
@Cobuman
4 жыл бұрын
@@aresney6449 Sure thing. 👍
Thanks for your work, great video!
@Cobuman
7 жыл бұрын
Thank you Sam, I have never version of this video that has much better sound. kzread.info/dash/bejne/oIN6raeoea3Xibg.html
Thank you for this video. Very helpful!
@Cobuman
8 жыл бұрын
+Warmachine1080 Your Welcome, glad to help.
It never gets old!!! I’m 43 years old and I’m starting again as a Help Desk Analyst and I have an interview today! Please, never delete this video because it’s very educational, very important! Thanks and I’ll let you know the results of my interview! Wear a mask if you can and wish me lucky 🍀!!! 👊
@faisalaneeskhan7418
2 жыл бұрын
Hope you were selected :)
thnk you sooo much for making the interview easier after read and understand all these questions...I'm looking for a job related to this sector ...I'll hope it worth it for me...
@Cobuman
7 жыл бұрын
My pleasure. Good luck to you. :)
This video is awesome man!!!!
@Cobuman
8 жыл бұрын
+antoinelorenzolyons Thank you! :)
thanks cobuman for the content
@Cobuman
3 жыл бұрын
Sure thing Jeff! Take care.
Thanks for this! thumbs up!
@Cobuman
8 жыл бұрын
+Mike Angeles (iMike) You're very welcome! :)
Thank you Sooo Much...its Very Useful For Me...😍🙏
This video rocks! Thank you
@Cobuman
6 жыл бұрын
Thanks. Good luck!
Great help!!. Thank you.
@Cobuman
5 жыл бұрын
My pleasure. Good luck.
Very good. You answered to point.
@Cobuman
6 жыл бұрын
Thank you sir.
defo the best vid I have come across so far
@Cobuman
7 жыл бұрын
Thank you.
thank you, its very helpful
@Cobuman
7 жыл бұрын
My pleasure. Have a nice day.
Good work.
Thank you for this info. god bless
@Cobuman
6 жыл бұрын
My pleasure. You too. :)
u really deserve it five stars.....awesome explanation
@Cobuman
8 жыл бұрын
+Ashu Shaik I appreciate that. Thank you so much... Have a wonderful day. :)
Thank you very much ..
@Cobuman
6 жыл бұрын
My pleasure. Good luck.
you are the BOSS!! Just got a job in IBM FOR DESKTOP SUPPORT ENGINEER with interview containing most of these questions...GOD BLESS YOU SIR!!
@Cobuman
7 жыл бұрын
Congratulations! Always happy to hear good news. Tell friends about me. :)
@yash_sisodiya7662
7 жыл бұрын
sure:)
You need to increase the volume of your voice and reduce the sound effect
It is really a very helpful video.Thanks :)
@Cobuman
6 жыл бұрын
My pleasure. Good luck to you. :)
Thank you very much very helpful video👏
@Cobuman
4 жыл бұрын
Sure thing. I'm glad you like it. 👍
Thank you all for watching. Very soon I will have TOP 20 NETWORK ADMINISTRATION INTERVIEW QUESTIONS available for viewing as well. Don't forget to Subscribe so you don't miss it. I appreciate you guys very much. Have a wonderful day and good luck. :)
@Cobuman
8 жыл бұрын
+cobuman HERE IS THE LINK TO NEW VIDEO *TOP 20 NETWORK ADMINISTRATION INTERVIEW QUESTIONS* kzread.info/dash/bejne/oJx8uc1soM7fiM4.html THANK YOU SO MUCH FOR WATCHING. :)
I think this is correct question for desktop support 👍
Thank you so much it was so helpful, You kept it quite simple :-) I hope it works for others as well..!
@Cobuman
7 жыл бұрын
My pleasure. Best of luck.
@azhardeadman
7 жыл бұрын
Is there way where We can get answer in written to read ..!
@Cobuman
7 жыл бұрын
Sure thing. I have created a new version that has written answers, better audio and answers. Its called Top 20 Desktop Support Questions and Answers (Enhanced Version). Here is the link: kzread.info/dash/bejne/oIN6raeoea3Xibg.html
Great video thanks very helpful
@Cobuman
2 жыл бұрын
Thanks, I'm glad it's helpful.
sir ping command's Main Purpose is not to check d connectivity..But Its a Tool of upper layer protocol stack that is used to check network layer/IP Layer/layer 3 status. But yes its olso used for Connectivity but It was made for wat just i said ThankYou
your the best bro!!!!
@Cobuman
8 жыл бұрын
Thank you! I appreciate that.
Such a great guy. thank you!
Appreciated ur work so helpful the vedio is
@Cobuman
7 жыл бұрын
Thank you sir.
Thanks.
great refresher for me
@Cobuman
6 жыл бұрын
Awesome! :) Have a nice day.
Probably the best interview prep guide available
@Cobuman
6 жыл бұрын
Thanks a lot. I have videos on Network Admin, System Admin, Web Dev, Help Desk and more. Good luck my friend.
The answer to the blue screen of death question can be more simplified to just 'check the BSOD error code on the screen and google it', before you run diagnostics and take it apart
What is a Domain, A network environment with a boss; The server. The server will provide all necessary services that the client has been granted, once they successfully log in to the domain environment.
@Cobuman
4 жыл бұрын
I like that explanation.
@jonskitch8082
4 жыл бұрын
@@Cobuman Thanks
@jon123423
4 жыл бұрын
Awesome Explanation!
Thank you so much this is realy vry vry helpfull.
@Cobuman
6 жыл бұрын
No problem, I'm glad you like it. :)
great job on this video
@Cobuman
7 жыл бұрын
Thanks!
Thank you very much Sir
@Cobuman
5 жыл бұрын
My pleasure.
thanks for the info.. The sound is extremely low on this video
@Cobuman
5 жыл бұрын
Sure thing. Here is the newest version of the same video: kzread.info/dash/bejne/mamIxdRrYq_Ucdo.html
I am really scared, even though prepared some topics. This is really helpful. Thanks. I have an interview Tomorrow, hope I get the same questions in my interview.
@Cobuman
3 жыл бұрын
Good luck! I hope you get it and if not... at least you will get some interview experience and do better next time. It's how things go. 😁
@Nihahome
3 жыл бұрын
Thank U👍👍
Very good video!
@Cobuman
7 жыл бұрын
Thanks Michelle! :)
THANK YOU SO MUCH
@Cobuman
6 жыл бұрын
Sure thing! Good luck! :)
Thanks very good video
@Cobuman
8 жыл бұрын
+Rao Ahmed My Pleasure.
thank you so much dear
@Cobuman
6 жыл бұрын
My pleasure.
I GOT THE JOB THANK YOUR BRUHHH
@Cobuman
4 жыл бұрын
My pleasure. Glad to hear the good news. 👍
thanks!
Thanks have a interview this Friday
@Cobuman
10 ай бұрын
My pleasure. Best of luck.
cobuman u r not only the best but u r the god for me
@Cobuman
7 жыл бұрын
Thank you for bringing smile to my face. It means a lot.
Good help for newbies - but too many obstructive pop-ups which are surplus to requirements. Thanks none the less Cuboman!
Thanks a lot
@Cobuman
4 жыл бұрын
My pleasure.
Thank you hope my job interview today go well I knew most but it's always good to confirm and double check.
@Cobuman
6 жыл бұрын
My pleasure, good luck to you.
well done 😉 ,,,. and requested I need more info about networking subnets and router configuration
@Cobuman
8 жыл бұрын
Thanks, I have a related that might interest you> *OP 20 NETWORK ADMINISTRATOR INTERVIEW QUESTIONS*>kzread.info/dash/bejne/oJx8uc1soM7fiM4.html
awsme... 😘😘😘
Thanks man
@Cobuman
2 жыл бұрын
Sure thing.
really nice
@Cobuman
8 жыл бұрын
+Ashu Shaik Thank you very much.
Hello what a great video it helps a lot for us newbies in IT Field. May I ask if do you have written copy for this sir? Thank you. Godbless
@Cobuman
Жыл бұрын
Thanks. Yes, on cosmicnovo.com
Please suggest me some good books to learn important concepts of 1.Sever & Workstation management and 2. Network management (for technical Support Job).
Thank u so much... Really great material
@Cobuman
3 жыл бұрын
Sure thing. Take Care.
@sujankumar7186
3 жыл бұрын
@@Cobuman I am attending for a tech support role in for a BPO.. And they said there would be a technical round tomorrow which is a written test... Any idea on how it goes...
@Cobuman
3 жыл бұрын
@@sujankumar7186 Not sure buddy... you can watch my recent video that has 70 questions kzread.info/dash/bejne/h3lor9GmdsS7oaw.html Covers other IT topics aside from Desktop Support.
@sujankumar7186
3 жыл бұрын
@@Cobuman thank u so much man... Really great information being provided and thank u for responding..
boss ,,,,,,,good questions...............this video can help me.............
@Cobuman
7 жыл бұрын
Excellent. Thank you.
*A LINK BELOW IS AN ENHANCED VERSION OF THIS VIDEO. THIS NEW VIDEO HAS SPOKEN + WRITTEN QUESTIONS AND ANSWERS. ALSO, ALL ANSWERS HAVE BEEN REWORKED:* kzread.info/dash/bejne/oIN6raeoea3Xibg.html Thank you so much for watching. Good luck!
Sir, I need more information about Desktop Support Technician like interviews questions & some tips.
great video, seriously mean it but man I hope you enhance the audio for future vids
@Cobuman
7 жыл бұрын
Thank you, I already have enhanced audio version and more; check it out: kzread.info/dash/bejne/oIN6raeoea3Xibg.html
nice video. You sounded like Rober Deniro.... lol " just state the facts about things."
@Cobuman
8 жыл бұрын
Hehe. :) I see what you mean... Thanks for watching.
Okay!
THANKU SIR
@Cobuman
7 жыл бұрын
sure thing, have a nice day.
This is a genuinely useful and helpful video, some of which I already knew but some I was less sure of and was helpful to clarify. I have a first stage interview on 30/03 so I'm trying to get things right in my own head. Many thanks for this I hope it helps me. Can I make a suggestion though, the sound was rather quiet so if you could make the volume abit louder it would help a lot.
@Cobuman
7 жыл бұрын
Thank you so much. I appreciate your feedback. Here is the newest version of almost identical (enhanced) video; it has much better volume and also customer service questions which may be part of the interview: kzread.info/dash/bejne/jK5_tcWjhrLUoMo.html Best of luck you.
Thankyou so much! Thankyou so much very helpful! Guys plz pray for my interview
@Cobuman
4 жыл бұрын
My pleasure. Good luck on your interview.
I have an interview at 2pm so I’m watching this video multiple times before I gonin
@Cobuman
2 жыл бұрын
Here is the newer version: kzread.info/dash/bejne/d6lsppqyirudn7A.html Good luck with the interview.
@steveo23023
2 жыл бұрын
@@Cobuman I got the job btw! Thanks a lot! I’m super excited to start working!
Thanks
@Cobuman
5 жыл бұрын
My pleasure. Good luck.
ur welcome...it's very useful to learn how to crack interview
LAN question.. I would add fiber and coax. Good questions and great video though.
@Cobuman
2 жыл бұрын
Great suggestion! Thanks.
Thank u
@Cobuman
5 жыл бұрын
My pleasure.
Have an interview for a help desk position tomorrow, getting pretty anxious. I’m really hoping a lot of these questions are asked lol. Thanks for the vid!
@Cobuman
5 жыл бұрын
My pleasure. I hope you get it. :)
Great info. Could do without the commercial breaks though. Or at least increase your volume so the commercials aren't blaring.
Thanks for the video. I like it a lot, but the sound is too low.
@Cobuman
Жыл бұрын
Well, the sound volume of the tune between the questions seems a bit louder than the man's voice. Maybe a tiny adjustment would help.
@Cobuman
7 жыл бұрын
Thank you for this comment. I have an *Enhanced Edition* of the same video with improved audio quality here: kzread.info/dash/bejne/oIN6raeoea3Xibg.html Thank you so much for watching.
@libnatty1862
4 жыл бұрын
@@Cobuman great bc i was having to mute the video in btwn questions.. thanks for the videos tho!
@Cobuman
4 жыл бұрын
@@libnatty1862 Thanks man. I have tons of updated videos like this... Check out my playlist: kzread.info/head/PL4jgQJG6eMDMzpisLbWLFUiPvKdCDYvmX My website has written versions at cosmicnovo.com