Tone of Voice in Customer Service | Understanding with Unbabel
Ғылым және технология
Language and tone of voice can have a huge influence on customer satisfaction and brand loyalty, so we’ve analyzed hundreds of written customer support messages to understand the best way to write to your customers.
In this episode, you’ll find some useful tips on how to strike the right tone of voice and keep your customers happy.
Read more at go.unbabel.com/blog/tone-of-v...
Illustration, Animation and Sound Design: Favo Studio
vimeo.com/favostudio
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Every day it seems like machines learn more and more and the content we consume says less and less. That’s why we’re building Understanding with Unbabel - a deeply human take on language, artificial intelligence, and the way they’re transforming customer experience.
About Unbabel
At Unbabel, we believe language shouldn’t stand in the way of relationships. By combining human expertise and artificial intelligence, we give businesses and their customers the ability to understand each other, make smarter choices, and have richer experiences.
Follow us on:
Facebook: / unbabel
Twitter: / unbabel
Linkedin: / unbabel
Instagram: / unbabel
Пікірлер: 6
It's not fair that this video isn't 30 minutes long. LOVE IT. Time to watch it again....
Wow! The animation is so underrated!
Wow these visuals are f-ing amazing
Great animation!!
Specific examples would have been a lot more helpful. I didn’t learn much unfortunately from this video thank you.
v true