I am an 80-year-old grandma. When my faucet became loose, my daughter said to look it up on KZread and I would find a video showing me exactly how to fix it. Your video came right up (with my exact faucet)and I fixed it in less than 5 minutes. You saved me a bundle. Thank you, thank you, thank you.

3/32 is the correct size, and your with your video I tightened the handle in just a minute! Thank you!!!😊

@drmoynihan

3 ай бұрын

@@maryc6091 The faucet was in our Cabin which has a heavy 8 ft formica cover sitting on the kitchen drawers sets. I was able to move the entire counter and look at the back of the faucet. Turns out that this was not necessary, once I figured out how it is done. But I had to see and figure it out this was the 1st time. However, in your case where you can't get the allen wrench into the back, it means that your faucet was installed after the counter was in place. I was afraid that I would have had to do what I am going to tell you is what either you or a professional expensive plumber will have to do. You have to go under the sink and remove the faucet so you can get to the back of the faucet and tighten it up. This will take an amateur a couple of hours, but a professional can do it easily under an hour. However, there is always a chance that someone with the right length allen wrench can do this without taking it all apart. I wish you well. And I do believe in prayer in little situations - probably so I will remember where to turn in big life issues.

Thank you so much for the tutorial! The faucet handle was loose for 2 years. The maintenance guy from the apartment complex said these faucets are not adjustable. Now, I fixed it in 2 minutes. Tightened it a bit with Hex key (Allen wrench) 2.5 mm. (the position of the cap was facing the sink and I used my nails to remove the small cap)

Thank you. This faucet came with our house, and I didn’t have a manual or model # to look up. Your fix with an Allen wrench worked like a charm. I’m so glad I found your video.

Once the handle is off and you remove the trim cap, there is a brass keeper nut around the inside ring, further back than the black plastic nut. If you look carefully you will see keyway notches in the brass set nut. Insert a small screwdriver or thin tool and rotate the keeper right to tighten. That will fix the wobble without the need to insert the tie wrap.

@dannyjohnsonsgarage

3 жыл бұрын

I ended up tightening it from underneath to fix it. The copper washer was tight snd not moving

@drew_does_things

3 жыл бұрын

This!! Thank you!!! Tightening the brass ring fixed it! Mine was tight underneath. The brass ring took about 1/8th of a turn. It's not the brass you see right away, it's inside the faucet a bit.

@ZackPhan

3 жыл бұрын

This is the correct answer for my issue. I used the same allen used to remove the handle and it fit perfectly. Ended up using a 2nd allen wrench, on opposite sides, for a easy turn.

@_Olivers.Travels

3 жыл бұрын

Correct!

@camilandtati

3 жыл бұрын

Absolutely the correct answer. It fixed mine in no time. 1) Handle Off 2) Trim Off 3) Tighten brass ring via notch with thin flathead SD

5/64ths was the correct allen wrench size for the American Standard Copley loose handle fix - thank you!

So helpful. A total newb like me was able to fix my loose faucet handle. Glad i didn't have to call a professional. Thank you!

You just saved me $300 on a new faucet for 1 minute worth of work. Thanks a lot!

@Ange1ofD4rkness

Ай бұрын

Moan has lifetime warranties on their faucets. Or did when I bought mine like 6 years back

Thank you so so much! This video is exactly what I needed! If only I had been able to discover the make/model of my faucet sooner, been living with a wicked loose handle for almost a year, lol.

Thank you for making this content. It’s exactly what I needed to fix our kitchen sink after a year (!) of having a loose handle.

Just fixed my exact faucet with your help. Highly appreciated your post. Couldn't have done it without you. Thanks.

Thank you so much, I was frustrated for a year or two of having my kitchen faucet handle detached because I couldn't figure out how to fix it. That little cap in the back is so well hidden! now my faucet works just fine and my wife and I are so happy.

Thanks sooo much! Fixed my mom's Moen faucet in ~10 minutes after watching your vid. I put a towel down in the sink to cover the hole (no losing the cover/cap!) and place my tools. After removing the cover/cap all I had to do was tighten the screw w/an Allen wrench... Thank you!

@maryc6091

3 ай бұрын

But what do you do when you have a wall behind your faucet and you can’t access the hole on the handle to get the cap out? Tia 😀

@lincolnmarklt

Ай бұрын

​@@maryc6091go under the sink , loosen the ring that holds the faucet, then you can turn the whole faucet to get to it. Tighten the ring afterward.

@maryc6091

Ай бұрын

@@lincolnmarklt Thank you.

I owe you, my dude!!!! Thank you so much for this video. First time home- (er, condo) owner in my twenties with no idea how to repair ANYTHING 😂 This video taught me two things: how to fix the faucet handle -- which worked flawlessly -- and what an allen wrench is lol!

@jrochest4642

2 жыл бұрын

You've used an allen key if you've ever built Ikea furniture!

Thank you! This fixed my problem without having to call an "expert"!

For my faucet it's been loose dome was coming apart for a year. I had two sets of allen hex keys which were in metric none of them fit and tighten it. I bought a SAE Allen set today 3/32" is definitely a different size!!! It fitted on the first try. I hope it won't be loose ever again. Thanks for the video.

This video helps me.... I already fixed our kitchen faucet within 5 minutes.... thanks bro....

What worked for me was a 3/32" key, and I had to push it firmly against a small centre button for it to go into the hex socket. Then I was easily able to tighten it up. Thank you!

@dreamEater99

Жыл бұрын

Thank you! Had a hard time removing the handle. Used 3/32 and worked like a charm!

@vandinroth

Жыл бұрын

definitely 3/32 in mine. thanks! lifesaver! I emained moen and instead of answering me they just mailed me a new cartridge which i do NOT need.

@bogeygiraffe

6 ай бұрын

Same for me with 3/32

For the record, the correct Allen/hex Key size for the Moen MotionSense kitchen faucet is 3/32 of an inch. I just tightened the screw myself.

@ruthb9117

Жыл бұрын

That size just turns with no resistance on mine. Could it really be stripped or something??

@sethmeistergee

Жыл бұрын

@@ruthb9117 I had to get the angle just right because the bolt was in an awkward spot-- so I had to carefully jiggle the tool until I felt it grab onto the head.

@ruthb9117

Жыл бұрын

@@sethmeistergee I tried all that. Idk what to do.

@sethmeistergee

Жыл бұрын

@@ruthb9117 I would next try to get a view of the bolt head like with a cell phone camera you can slide under with flash. It may take a few tries but then you'll know if the head is stripped or not.

@ruthb9117

Жыл бұрын

@@sethmeistergee i took a decent photo but I don’t have the skills to assess if it’s stripped or not.

Thank you thank you thank you thank you thank you! I have been trying to fix this for like 20 minutes and then you showed me what to do and I got the right Allen wrench thank you so much!!

Worked like a charm! 👍🏻 It was especially helpful that you shared what size allen wrench to use! Thanks so much!

@beccaproper4823

Жыл бұрын

That’s exactly what I was missing! Thank you so

For me, it was the assembly that was loose. I saw that you can remove the curved housing and underneath there, about a half inch back is a threaded ring with notches that you can tighten down. I had to use a relatively thin punch and small hammer to rotate it enough to stop the movement. It seems to be what tightens the handle to the vertical portion of the faucet. That's what worked for me. Thanks for the video that got me pointed in the right direction!!!

@carlmoore4518

2 жыл бұрын

Thank you!!...for the above comments; it helped me pinpoint the exact problem we were having. I tightened that ring and all is well.

@chrisgraham2904

2 жыл бұрын

Tightening the large, outer, thin brass threaded ring, with the notches in it, is the correct way to tighten the loose assembly. Wouldn't it be nice if Moen provided a tool to properly tighten the ring?

@flwright

Жыл бұрын

That trick the did. The whole valve was jiggling. I tried a long pair of needle nose pliers but they were not long enough to engage both notches simultaneously. A long skinny flat head screwdriver worked well enough. This was also a good time to wash the hard water marks off the trim ring. Thanks guys.

thank you for the easy instructions.

Got tired of our kitchen faucet flopping around so found this video after much difficult seeing into the hole due to poor eyes, I tried the 5/64 Allen NO GO! Went to a 3/32 Allen which worked like champ, tightened the handle right up! So I believe it's 3/32 Allen you probably need? Addendum: Reading farther down in the comments others have already found the 3/32 is the correct size Allen to use.

Thank you for your help I have the SAME EXACT faucet and problem. I used your video for guidance! I found the PROBLEM!!! When you remove the plastic housing *silver around the black nut, around the sides of the black plastic nut there is a brass nut/ring with 2 slits in it. THAT is what is loose making the noise! I ended up using one of the allen wrenches, slide it into one of the slits and tap it down softly to tighten up the brass nut/ring, if you go the right way the noise will completely vanish. I think this backs out on its own after time from turning the water off and on.

@richardcampolmi2031

2 жыл бұрын

That fixed it! I wonder if there is a spanner type tool that would allow me to really tighten it up?😀

Thank you, we had the same thing with the loose interior and the zip tie fixed the issue! I appreciate your help!

Thanks for a great posting = excellent camera work, very good narrative, Saved the day for me!

Thanks, mine needed 3/32" allen wrench to tighten, and put the allen wrench in the little round hold at back of faucet handle.

Great video. Good angles, fantastic explanations, and great coverage of potential problems and solutions. Super kudos, sir.

@mwild2198

Жыл бұрын

Ditto

My wife fixed this annoying problem in 30 seconds after watching your video. thanks

Thank you. I was afraid to find out how much disassembly would be required. I saw your video first and fixed the loose handle in about 5 seconds. No disassembly at all !!!

@dannyjohnsonsgarage

3 жыл бұрын

I’m glad you found it!

FYI - it's a 3/32 wrench on mine - identical Moen

Amazing video, just what I needed! Thank you, the handyman Danny!

Thank you!! It was so easy and I didn’t even have to shut off the water!

If you happen to have the high arc moen model 87999SRS, the 3/32 Allen wrench worked to tighten the handle! This video was super helpful thank you!

Old but still great. 3/32 Allen fixed mine thanks !

Thanks to the comments, I found it was a 3/32 hex wrench AND you have to adjust the small set screw that is back and to the right. See 2:59. Hope this helps someone else.

Thank You!! Allen wrench did the trick for me, saved a call to plumber who will charge 100$ for 5 mins job.

This was exactly what I needed. I've had my Moen faucet for over five years, and since day one the handle would not stay fixed in any position much below full heat. The weight of the handle was enough to rotate it down to full cold. I was able to remove the handle once I knew that it was held on by a small set screw. In my case I needed to slightly tighten that 21mm nut. First, I had to break it loose (loosen it) and then I was able to slowly snug it up a few degrees at a time until the handle held position at any point.

I was just about to call a plumber! Your a life saver!

Thanks for posting. It was just what I needed!

Thx for this! You saved me a couple hundred dollars

Good call on the tightening solution. Worked perfectly

If all else fails, moen is guaranteed for life. Just call them and they’ll send you a new one.

Thank you,this truly help me

Note that MOEN faucets have a lifetime parts warranty. FREE replacement parts for life, you don't need to prove you were the original buyer. If the Moen model you have is out of production, they will ship you a complete NEW faucet if yours can't be repaired with available parts. Contact MOEN. Moen dealers can also replace your parts over the counter for FREE.

Great video. Very clear instructions. Thanks.

Any idea how to keep it tight? Mine comes loose about once a week and it's close to the backsplash so it's a real pain to tighten. I even bent the Allen key lightning it

@brandiegschmidt

6 ай бұрын

Did you ever figure this out? Mine loosens once a week too.

@sublimationman

6 ай бұрын

@@brandiegschmidt I contacted the company, they sent me the inner part (valve) and it had a new set screw with thread lock on it, installed (11 months go now) and it's not come loose since then. It's got a lifetime warranty.

Have exact same faucet. Issue is handle looses up after I've tighten and put threadlocker. My orientation is it faces up (hot) and forward for cold. Access to plug(cap) is from bottom of handle. Cartridge fine. 3x got it snug and got loose after a day or two. No visible surface stripping marks on the stud surface were 3/32 set screw makes contact. I'm scratching my head. Nice video regardless.

@travistreat6975

Ай бұрын

Have you found a fix for this yet? If so, please let me know; got same problem

Thank you SO MUCH

Literally everyone including the manufacturer installs this wrong. The handle should face the front. 10x easier to use and shut off without touching the handle. When it's facing the side, you have very unnatural gestures to turn it on or off and your wet hands drip on the counter. With it facing forward, you can shut it off by hitting it with the back of your wrist in a split second.

@Jennie_frizz

Жыл бұрын

Omg! This is brilliant I just might adjust mine

Thank you so much for this video! I was worried I wouldn’t be able to fix this myself, but you made it so easy.

thanks so much, good advice on the 3/36 inch allen wrench, just had to fit the right wrench into that screw. appreciate it.

Thanks DJ, helped me to get my wife to shut up!😂😂😂

thank you this tutorial was extremely helpful i appreciate it greatly!

Thanks! No idea it was a hex screw! ALL better!

It's a 3/32 not a 5/64 Allen wrench you use to tighten it, easy fix, great video! Thanks Danny

@hanchenli6626

3 жыл бұрын

Mine is a similar model as the one in the video and it needs a 5/64. I guess it depends on model. Better to buy an "SAE" set instead of metric/MM

@pamg4346

3 жыл бұрын

Best to have both sets of wrenches. 😃

@jmuldrow28

2 жыл бұрын

Thank you!! 3/32 did the trick for me 👍🏽

@azul6892

2 ай бұрын

SAE worked for me metric won't fit I've tried all of them

Thank you so much for sharing! It worked well!

太好啦！不懂英语也可以学习，并且把花洒修好，谢谢分享！

very helped full thank you

Thanks for the video. I used pushpin 📌 to open the cap.

Thanks Danny! I saved a call to plumber!!

Or you could fix it correctly. Remove the handle dome by unthreading. Remove the plastic cartridge nut and remove the cartridge. You will see that the cartridge sits in a brass housing which is secured by a recessed brass retaining ring with six slots. That ring has come loose so the brass housing that holds the cartridge is the part actually wobbling. The tool is a six lug spindle nut socket. If you can’t find the correct size socket you can slide a small tool into one of the slots and tighten the ring. If you can’t get it snug enough it will eventually loosen again but it’s a quick fix.

@dancindavey1515

3 жыл бұрын

I’ll try that next time. Just used the zip tie. At $457 , this shouldn’t be causing me a hassle after one year. And good luck getting in touch with moen.

@dancindavey1515

3 жыл бұрын

Do you know the size of socket? Lots of variations out there.

@alanorrick6741

3 жыл бұрын

So this happened to me after I posted the comment. It came loose again so I wrote to Moen with a copy of my receipt and a description of the problem. In the meantime I fixed it again but this time put a dab of blue thread lock on it then tightened it. I can’t find the socket so I just used a small hex wrench in the spot and tapped it with a mallet. After I fixed it Moen responded that they had already sent me a replacement. My repair is still solid and now I have a second brand new one still in the box so I’m up $500. If you try this it’s tricky to get the thread lock on the threads. You can use a syringe with small needle. I used an old straw off an aerosol can. Drop the thread lock into the straw, hold your finger over the other end while you feed the straw in, release your finger to drop in on the threads, then tighten the ring. The repair is solid.

@marcusbrooks4492

3 жыл бұрын

@@alanorrick6741 Thank you for this! Much better than the zip tie solution!

Thanks for the video, one comment the set screw requires a 3/32 hex tool to loosen or tighten .

I followed this but used a 3/32 Allen wrench/hex key

Thanks so much Danny! UR a God-send to non-mechanically-able people like me! We couldn't even see what tool was needed due to the angle & positioning of our faucet. Fixed in seconds with UR help! All God's Very Best 4 U!

Thank you!!!! Just tried it. Worked perfectly!

Thank you for your very good video. I'm going to try to fix mine because my handle just falls down and hits the marble countertop. Any ideas on that? Thank you.

@dannyjohnsonsgarage

8 ай бұрын

If it’s moen, they usually will give you free parts so if you find out what’s worn see if they will

Good video

Great video! Can you advise where I could find another set screw or cap? I’m about to fix mine. I don’t know what I’ll find regarding the screw but the cap is gone. Than you

Great video thank you .

Appreciate the info Danny! Tighting the set screw worked like champ

top quality video Danny! Thanks for such a clear and helpful guide.

3/32 works for mine with sensor controls

Thanks to all who provided allen socket sizes. I just learned that 2.5 mm is (virtually) the same as 3/32" (or 7/64")

@wholehealthdana2138

7 ай бұрын

Thank you. Your tip pulled it all together for me.

@azul6892

2 ай бұрын

2.5mm didn't work on mine ended up buying SAE set which said 3/32" on it and it worked and fit the first time.

So the tinny screw that you tightened on the bottom of the faucet’s handle, Can you get a new one (screw)

Why do all of this? Moen has lifetime warranty. Call them and they will send parts and or replace the faucet. No need to jimmy-rig.

Brilliant solution - I needed to use SAE (imperial) Allen keys - metric didn't connect.

Very helpful. Thank you!

Thank you!

Danny! It’s been so long since I’ve seen any of your videos. Hope you’ve been doing well, thanks for making this video

Thank you for this! I had to go the zip tie route since there is a garbage disposal under my sink blocking me from getting up there under the faucet and tightening the bolt.. worked like a charm!

Very well done! My question is I keep having to do that tightening of the allen screw, Does it make sense to put a dab of the weak locktite or other chemical? Or would that cause any problems. Thanks much I appreciate your help

@dannyjohnsonsgarage

2 жыл бұрын

Yes, blue locktite would be perfect

Thank you so much

Thank you very much.... My wife thinks I am a genius.

Nice job! Now, please show us how to disassemble/ fix a leak when it’s happening at the head / sprayer end. I’ve got 50% coming out where it should and the other 50% on the rim of the sprayer holes. How do you break that head down for repair?

Mine is super loose! So glad I found this! But my pressure is terrible with he handle, so after seeing this I don't think it'll fix my pressure. Cause my pressure is 100% on the motionsense side, and like 5% at handle. What could it be? I thought it was the loose handle but I've yet to start the tightening.

Mine just partially started popping off, saw that "button" and was like "I wonder" Guess I was right. This is going to suck cause I Don't have a lot of space around there to work on it

How do I get new spray hose with spray nozzle to go in so I can connect it below

Thanks you really helped me out

Thank you! This was very helpful...

Dr. Horton house? I have the same exact faucet and top LOL. Also, same exact problem haha. Thanks for the tip. Time to get an allen key.

Man, You tube can show us anything... unreal... saved me 200 bucks from a plumber

No matter what size I try nothing "locks" into the space. They all just turn with no resistance so I can't tighten it. Suggestions?

Thank yo so much!!

I tightened the set screw but it keeps working itself loose. stripped ??

Thanks for the helpful hint

I've tightened the set screw a dozen times over the last few months and it keeps coming loose. Cleaned out all the oil inside the handle and on the arm coming out of the faucet that the handle connects to, and it stays for maybe two weeks and then just loosens again.

@marcusvaldes

3 жыл бұрын

Use some thread locker maybe?

My issue is tightening the base to the counter you didn't talk about that and said you were going to is it supposed to somewhere else?

Much appreciated