Went to Don McGill Toyota here in Houston with check on hand to place an order on a new Tacoma TRD Pro. Sales manager stated that everything in the Toyota website is BS and I have to accept the $10,000 mark up because it’s a dealers normal procedure. Got up and left. 40 year’s relationship with Toyota is on the balance now.

@AskforBryan

7 ай бұрын

I don't like it, but a lot of dealers have had markups on TRD Pros for years, long before COVID.

@MeJonTheDon

7 ай бұрын

​@AskforBryan absurd but oddly fair. Maybe we should price everything for wealthy people extremely high and add some stickers to make them feel good and then the average person will get average pricing. That's the only way to sustainably overcharge if you want to have a business that scales (no point selling a few hundred trd pros marked up compared to thousands if they were priced better, but hey that's their loss)

@markjacobson1285

7 ай бұрын

Don’t buy Toyota! They are effing the public!

@briandorsey6437

7 ай бұрын

Make some calls in Colorado bud….Take the drive and save ALOT of money…The 4 Runners get sent to Colorado where they sell the most in the country. I got a 40th anniversary edition 2023 for $47,000 out the door in August. No mark ups

@imbowser

7 ай бұрын

same i switched to mazda. much better experience

I went through this in 22 for a new Highlander. IMO, this allocation, take what you can get is BS, along with dealers gouging customers with additional mark ups. Toyota needs to go to a strictly "order exactly what you want" process from a menu system. The allocation system is obviously flawed...we picked a model, and trim level and requested a choice of three colors along with a deposit. Still did not get the color we wanted, but was basically told this one is coming in and matches 90% of your request - take it or leave it. Been a Toyota fan for years, but this buying experience left us with possibly looking elsewhere next time.

@katazack

7 ай бұрын

Did you search the dealer websites in your area for what you wanted? I bought a Camry XLE in the spring of '22. When I decided what color and options I wanted, I started checking the websites for what the dealers had arriving. It didn't take me long to find one that I liked at a dealership about 20 miles away. I didn't find the interior color I wanted, but everything else was good. I went to the dealer to get an appraisal on my trade and confirmed the estimated arrival date. Since we couldn't agree on a deal with my trade, I bought the Camry and sold my car to Carvana. A little cumbersome, but it worked out. This will be the first and last Toyota I buy new because of the ridiculous Southeast Toyota fee stacked on top of all the other fees in Florida. But, I got such a good payout from Carvana that it all panned out. Good luck in the future.

@johnholding107

7 ай бұрын

Did you watch the video and understand his explanation? Toyota is doing this because 1. They can’t meet the current demand. 2. Can’t build enough of certain cars due to supply chain issues. So they build the most vehicles they can with what parts are available and are not holding up the assembly lines. So yes right now they are building whatever complete cars they can and it’s up to the customer to take it or leave it right now. They do there best to match you with what you want.

@katazack

7 ай бұрын

@@johnholding107 The video wasn't hard to understand. The situation is actually a little better now than it was when I bought my car. There are three times as many Camrys available at the store where I bought my car as when I was shopping. There are 97 Highlanders of all types on the lot or coming in according to their website, but obviously without talking to a sales person I don't know how many are reserved. There was maybe 5 when I was shopping. I heard the same "you gotta take what we can get" speech. My point is, I found the car that closest matched what I wanted myself. Fortunately, one store just happened to have three of them coming in while I was looking. The one I reserved came in damaged, but I was able to switch to another one the day I went to pick it up. It was part detective work and part luck. The color combination I got, black roof over red XSE, is featured on almost all of the commercials for Camry. Maybe they are making more of those, although I still don't see many on the road. I found our best friend the Rav4 she wanted in the color combination she wanted and she had it in four weeks. It was not a hybrid, which is much more difficult to get as you well know. It is a frustrating process. It took me more than two years to find what I wanted and I tried to make deals with four different manufacturers. I would suggest frustrated Toyota buyers do the same to give them more buying options. Good luck.

@dansanger5340

7 ай бұрын

@@johnholding107 None of the other manufacturers seem to still be having these "supply chain issues," even ones with large sales increases. Either Toyota suddenly lost their manufacturing prowess, or they're artificially constraining supply to keep prices high.

@katazack

7 ай бұрын

@@dansanger5340 There was an earthquake in the spring of '22 that took down several Toyota production lines and also those of some suppliers. Not sure if that is still a factor. The main reason Toyota runs short of cars is that a lot of people want to buy them. There is a Hyundai lot and a Kia lot right beside Toyota where I am, and Mazda and Honda across the street. Toyota is maybe 20 percent full, the Koreans are overflowing. Mazda and Honda probably are 70 to 90 percent full most of the time. Of course, this is anecdotal and in Central FL.

A year ago I went to a Toyota dealer to check out the Sienna. The salesman said they were backordered about a year. When you could get them, there was a $10,000 premium. I heard the new Prius has the same issue. When people buy vehicles with these market-based premiums, and then availability eases, all of that premium all of a sudden becomes negative equity. I'm going to keep my old car as long as possible.

I drove Toyotas for over 20 years. But the whole Toyota Southeast business model of - you'll take what we want to sell you - you can't order without our crap added options pushed me from a 2023 Tacoma to a 2023 Canyon. Love my new truck.

@blj_1970

7 ай бұрын

So, true. The SE Distributor is a racket and nobody can tell me or argue differently. Bought a SO Tacoma Pro and the all the adds SED puts on is ridiculous. haven't decided if I am happy with the truck or not been looking for a Pro since 2017. My Bride is up for a new ride next, but I don't see going to Toyota again. I am on my 3rd Toyota 2 Tacomas and 1 Tundra. glad you like your new truck..congrats

@joemartino6976

7 ай бұрын

My ad agency did a pitch to SE Toyota about 20 years ago and it was an interesting story. When Toyota first started importing cars to the US, they made a deal with an experienced Detroit car guy back in 1968 (Jim Moran) to help set up distribution in the Southeast and, in return, he got a percentage on each and every car Toyota sold in the SE. At the point we made our agency pitch, his daughter was in charge. Needless to say, the Moran family was extremely wealthy and they ran their own fiefdom which, I assume, continues today.

@wikolib6821

7 ай бұрын

@@joemartino6976 Wow, thanks for the scoop.

@randy74989

7 ай бұрын

Exactly, SE and Gulf States are the only two Independent Toyota Distributors and control allocation to their system dealers. All other dealers buy direct from Toyota. These two independent distributors load up the vehicles with stuff before they are sent to the dealers. You have no choice but to pay for those add-ons and negotiate if possible in those two distributor areas. I tried for five months to get a 2023 Venza Limited with the options I wanted in the Gulf States area. No can do, so I was lucky to get a 2023 Lexus ES300h Ultra Luxury with additional options and dealer add-ons in April. Not an SUV; however she is a beauty and I'm getting 43+ MPG in City/Hwy driving. LOL 🤔

Thank you for your details and honesty. My local Toyota dealer told me they could order me a Tundra Limited TRD Off Road back in June. They took a $1K deposit but never actually charged my card. In talking to other dealers I found out there is not ordering Toyota cars. I looked and found the truck at a dealer 200 miles away. If I have to look on the website and find my own vehicle then what value is the dealership even offers? The dealership model is broken.

Thanks for explaining this, it is very helpful! Note to Toyota, I have been driving Toyota trucks for 28 years and think my next truck will have to be from another manufacturer. When you are going to spend the kind of money that new trucks cost now you want to be able to order what you want.

Between the insane markups, non-transparent waiting lists and having to buy vehicles with unnecessary addons and options I had the worst experience as a recent Toyota customer. Most of my friends went with a Tesla specifically to avoid this. I think Toyota is losing customers permanently.

@jahmanborneo1343

7 ай бұрын

Tesla. Found the troll. Trash cars. Severely lacking charging infrastructure. Zero confidence in the safety systems, zero confidence in range, I wouldn't use their self-driving if you paid me 7 figures. And, Musk is a garbage human. My 2023 Camry V6 is a dream.

@wikolib6821

7 ай бұрын

@@jahmanborneo1343 Gave you a thumbs up for the V6 Dream part. V6 Sedans are disappearing. Sad.

@AskforBryan

7 ай бұрын

I sadly worry about this too.

@James-ww4mc

7 ай бұрын

They are, I am going Ford Raptor instead of TRD Pro because Port Installed Accessories I absolutely don’t want! I know 2 people that went with a Honda CRV over a RAV 4 for the same reason

@cgatito3528

7 ай бұрын

We're in this camp. Looked at Rav4 hybrids, but due to mark ups and other shenanigans, we're now looking at Model Y. Test drove one and the experience (driving and "dealership") is night and day.

Appreciate you clearing things up. Last Toyota I purchased was in 2008. We tried to get one in 2022. It was a very bad experience. The dealership’s in the Memphis area have convinced me that I probably won’t get another Toyota

@AskforBryan

7 ай бұрын

What happened?

We waited 8 months for a certain configuration of a Highlander hybrid. Dealership in Nashville/CoolSprings handled it well, stayed in touch, and were honest about the current order environment and length of wait time. They also honored the small discount we were given last April. This is my 2nd Highlander and 3rd Toyota. Can’t imagine going through this again as other options in the hybrid space continue to improve.

@laura-ann.0726

6 ай бұрын

Those "other options in the hybrid space", like the Mitsubishi Outlander, Chrysler Pacifica, and Kia Niro PHEV, are missing one key feature of Toyota's hybrids: longevity of development. All current Toyota Hybrids have powertrains that are the lineal descendant of the 1997 Prius. The Rav4 is currently in it's "4th generation". The inverter, transaxle, electronic motor and ICE engine controls, are all based on 26 years worth of continuous development, improvement, and de-bugging since that first 1997 Prius. No other manufacturer has been in this game even half this long. Toyota's engines are well proven to be capable of delivering 250,000 miles of service if they're not abused and you give them an oil change every 5,000 miles. The HSD transaxle is practically bulletproof. Prius's are used as taxi cabs and Ubers all over the world wherever they are sold, and they get driven 100,000 miles a year and hold up well. Your Highlander should give you at lest 15 years of service at 12,000 miles a year. The battery will probably degrade to below 70% capacity by 150,000 miles, but what you've saved in gasoline cost compared to a non-Hybrid SUV will more than pay for replacing it.

@lindadistel3643

6 ай бұрын

@@laura-ann.0726 you must be with Toyota. If so, we’re 500 miles in and the dash is a big big learning curve. Wish my IPhone automatically linked toApplecarplay. Like having buttons but a few too many functions. Favorite new feature is the speedometer readout on the windshield.

I had put a deposit down on a 2023 TRD Off Road Tacoma last May. The six speed manual finally came in. I received everything I ordered. What a huge difference compared to my 2010 Taco. The truck,( even tho it was ordered with everything possible) was allocated to a different location. The dealer was able to contact the allocated dealership and have it rerouted. Southeast Toyota received the Tacoma from Vera Cruz Mexico within 6.1 days in Jacksonville Fla. I estimated the trip through Google at 8,5 knots. So worth the wait…. To be completely honest!

Thank you for this video. It’s good to know that there are some honest sales people out there. I reside on Ontario Canada and MANY of the dealers try to deceive unsuspecting customers from the get go. I have been trying to purchase a new Camry V6 TRD for the last year or so. Dealers place advertisements on their web page that make it appear that the car is in stock and available for test drive. It gets worse. When I have contact them and ask a few questions, it quickly becomes clear that the car is not even in stock. Also, forget about trying to get them to give an OTD price by email.

@foxlake6750

7 ай бұрын

I’m in Ontario, Canada, ordered my car, 6 month wait, no mark up on the list price. For anything on the floor, they are adding paint protection and other dealer add ons. I can wait.

@user-3tf67bk46u

6 ай бұрын

​@@foxlake6750How can you be sure they don't sell "your" car to someone else for a mark-up after it arrives at the dealership? Putting a deposit, waiting 6 long months or more, to find out they scre*ed you. How is that prevented or is it still a risk with an unscrupulous dealer?

@foxlake6750

6 ай бұрын

I have bought 4 cars from this dealership and had my cars serviced there, so I do trust them. I did receive an acknowledgment from Toyota Canada thanking me for the purchase and the receipt of my order, we will see what happens in March. …😊

Toyota owner for over 25 years - but asking customers to pay $85K and then we will tell you what you will get not what you want is total BS. If you cant let your customers order, then remove the build and price configurator from your website. After 25 years I told Toyota to kiss my dollars. Placed order from a competitor 3 weeks ago and will be going into production in 2 days and at dealer for delivery to me in 2-3 weeks. No premium pricing either…oh, and the Toyota model I was looking for barely makes a dent in what the top 3 competitors sell individually. SO I wouldn’t say that Toyota has things under control when customers have to pay premium markups not to get what they want and walk away.

Being 2 years out of Covid, I don't understand why Toyota's production is not back up to full speed.

@zachlafond2652

7 ай бұрын

You'd almost think it was on purpose.

Nice video. Thank you. I was “on the list” for a 2023 TRD Sport 4X4 Double Cab Long Bed for a couple of months and had the delivery date pushed back 3 times in those 2 months. I was antsy and unsure if I was able to trust the dealer/sales guy/allocation system matrix. I never got the ‘real’ VIN number for that allocation. After the 3rd delay I looked again online at various dealers within 50 miles of my home - this time I included dealers that charged a markup. I found one in a color that I REALLY wanted with everything that I was after and I jumped on it. Rounded up the family and was there within the hour. Another family got there to test drive the same truck before the sales guy had retrieved the keys for our test drive. I mean we got there 5 minutes before they did. They waited around for a little bit after we returned from our test drive but eventually left after about 15 minutes when it was clear that we were moving ahead with the purchase. It’s a different world out there post-Covid. Do what you can. Life is short. Lines are long. The rules are hazy at best.

@tacoponcho

7 ай бұрын

the trick is to give a deposit for the allocation. Harder for them to BS you that way, win-win.

Thanks for the info. Here in central Pa, there's very little to buy. No inventory. ( RAV4).

@AskforBryan

7 ай бұрын

Sorry to hear that

Thanks for the explanation Bryan... Consumers are getting very tired of begging car dealers to take our money. Not being able to meet customer demand and preferences will bite any manufacturer in the long run.... Business goes where it's wanted and stays where it's appreciated... and Toyota is ignoring that axiom. Lots of alternatives out there for cars and eventually a manufacturer will start to care about the buyer.

@njackson18

7 ай бұрын

"Business goes where its wanted and stays where its appreciated" FACTS!

My husband has a 2023 Camry XLE AWD in Reservoir Blue. He took delivery this past May. It took our local dealership 6 weeks to get the car from the factory. It was "sort of" a factory order; they were able to snag the car that was already in their computer as a scheduled production and removed some factory items like sunroof, navigation, and plastic sheet metal wrap, saving us thousands of dollars. If we wanted the Camry Hybrid, the wait time was a year. We were coming off a lease of a 2020 Honda Accord Touring and couldn't wait a year. So we have the ICE version and he loves it. He didn't ever open his sunroof on his previous TWO sedans, and doesn't drive anywhere where he needs to spend $$$ on a Navigation system. Now as for me, I am thinking of a 2025 Corolla Cross XSE Hybrid when my Hyundai Kona Limited lease is up next October and hopefully, by next summer, I can put a deposit down on one and get it in my color choice and without ten dealership add-ons and markups in time for my lease end next year. Between Toyota and Hyundai dealerships in my region acting like jerks, I may just wind up buying out my current lease and keep my 2022 Kona for a few more years!

@wikolib6821

7 ай бұрын

Rented a 23 Corolla Cross AWD in Alaska this summer and it was a piece of junk. Buzzy underpowered engine and poor driving dynamics. My wife's 23 CX5 PP is a far superior car.

@AskforBryan

7 ай бұрын

The CVT definitely makes the engine noise a little more noticable, but the hybrids fix a lot of that with the electric motors helping out.

Thanks for confirming what I had thought, my Hylander showed up in Mid September after “reserving “ it in mid July,

@AskforBryan

7 ай бұрын

Good to hear!

We were looking for a 2023 RAV4 hybrid. I contacted eight dealers in New Hampshire, all had a dealer mark-up except one. I found the markup for this vehicle ranged from $1,000 to $4,000. I have worked retail a decade and Toyota's current system doesn't make sense. I would be building the product customers are asking/ placing a deposit on. Making a deposit and hoping is a sure fire way of loosing customers. It took us nine months to get the model and package we sought. I consider ourselves fortunate in paying MSRP in early 2023.

Ordering my LT1 Camaro was very much the same way. Every dealer was willing to take my deposit but none could tell me they actually had an allocation from Chevy. Finally, one called told me they have just been given a Camaro allocation. Went down, didn't even have to give them a deposit because they knew I wanted the car. Weeks later, I received confirmation with a VIN number from Chevy. Dealers should be honest up front and tell you if they have an actual allocation from the manufacturer or not. Without one, they're just trying to take your deposit money to lock you in.

I ordered a 2023 Prius AWD Limited last December and took possession in May and couldn't be happier with it. I ordered it not from my local dealer but one about 45 miles away. I put a $500 deposit on it that went toward the purchase price. The owner of this particular dealership has never allowed additional price markups. I paid sticker price minus the $500 deposit. All that being said, I'm sick of two years later everything is still being blamed on COVID. Every single manufacturer of automobiles have shown record profits. Grocery store chains and the oil/gasoline all record profits. Using COVID as an excuse grew old two years ago.

Went into local Toyota dealership and they are getting me exactly what I wanted. It will be here in 3 weeks. Very nice people to deal with. Yes, not many on the lot but I noticed driving past the Chevrolet and Ford lot they have hundreds….

Toyota Motor Sales (TMS) has 12 regions in the US. TMS directly distributes and controls 10 of these regions, but the remaining two, Gulfstates Toyota (GST) and Southeast Toyota (SET) are independently owned and not subject to TMS's direct control. I don't know how GST runs it's region, but I can attest as to how SET does. The salesman, Bryan, is downplaying the difference between SET and TMS. SET adds junk options to the vehicles and has "holdback markup" in them so the dealerships can pay their sales people less based off a a dishonestly lower profit. They add this snake oil called "Toyoguard"--which is window etching and paint sealant for around $1000-it has a cost of about $600 on the invoice--but about $500 gets paid back to the dealership. They also sell their own junk extended warranty (World Omni or SET Finance somehow associated w/ Fidelity). If at all possible, buy your Toyota from one of the "real Toyota" regions and bypass SET and GST!

@gnarl12

7 ай бұрын

I love on a GST state 😞

Thanks dude. Super helpful how you explained the process. Seems to be very similar in Canada

I was truly blessed to able to get the exact 2023 RAV4 that I wanted (fully-optioned metallic gray Hybrid XSE) and only had to wait a week for it, because it was already in-transit.

I just hate what SE Toyota does at the port of entry with adding all this extra crap that we don't order but are forced to pay for. It's a scam. That's why if I'm in the market to buy another Toyota it will be outside the SE Toyota states.

@blj_1970

7 ай бұрын

exactly

@matthewarnold9989

7 ай бұрын

I live in a gulf state and the distribution center for our area does the same thing, Toyota distribution center and dealership mark ups are making me look at other manufactures.

I wonder if he's going to be honest and tell us that Toyota is artifically reducing inventory to support their price gouging...

@DeadAir21

7 ай бұрын

Toyota isn’t price gouging but they’re aren’t overproducing vehicles. They’ll never be like the domestics where you see rows and rows of cars.

@joeyk19801

7 ай бұрын

@DeadAir21 did you not see toyota price increases since 2019? If that isn't price gouging, then it doesn't exist...

@terryeverly5617

7 ай бұрын

​@@DeadAir21umm it was that way on their lots befoee covid.its funny how other companies have managed to rebound.this type of sales is going to cost them.if im paying 45,000 to 50,000 for what i want,i dont want close.

@markjacobson1285

7 ай бұрын

Sad, we enjoy our 21 Highlander Limited AWD. We got a great deal on it and we would buy another one, but it appears Darth Vader has become the CEO, so back to the Honda Pilot we will go🤷‍♂️

@DeadAir21

7 ай бұрын

@@terryeverly5617 you do realize Toyota even with them not overproducing vehicles they are till top 2 in North America in terms of sales. By not overproducing they’re more flexible to changes in the market and most importantly they know what they’re producing is getting sold no matter what which is why many vehicles have longs waiting lists. The only downside to this is they have less incentive to mark down and yes some dealers have taken advantage of this and marked up but there are plenty of dealers who don’t.

The Toyota's website letting you customize a specific vehicle configuration does not help with the expectation that you can place an order for the configuration that you built.

Extremely well done for being on the fly. Thanks for the info and your hard work. 🤙

@AskforBryan

7 ай бұрын

Thanks! I quite literally have to explain chunks of this everyday and sometimes multiple times a day as well as the rest of my colleagues. I hope would be that enough people would see this and be able to make informed decisions about how they want to proceed with their new Toyota search.

So much for the pull production system. Pushing batches of whatever you can get isn't going to work for your customers in the long term.

This is incredibly informative, thank you for sharing it, and I really hope you don't get into any hot water as a result.

Thanks Bryan, This is one of the tidiest explanations of a total mess I have ever heard. 😉 Toyota is in danger of digging themselves into a deep hole with their growing habit of over-promising and under-delivering Hybrids. After all, how can a Toyota Hybrid be a viable option to an electric car when the customers cannot buy one? 🤔

@AskforBryan

7 ай бұрын

Thanks for calling a 20 minute long rant tidy. I am flattered. :P

@rightlanehog3151

7 ай бұрын

@@AskforBryan It is the best 'rant' I have heard on the subject.

@TeslaRoadtrips

7 ай бұрын

they have a problem. wait lists for prius primes in cali are years long unless you pay big markup. most just end up buying tesla.

Great info. Thanks for sharing

What you had mentioned about building in batches kind of makes sense, from my own experience. I had put in a request for a GR86 back in march (Only things I had requested were it to be manual and not black). Come middle of may and I get a call from the dealer that they're getting a white one in July. I was technically 4th on the "list", but everyone who had dibs before me had wanted it in a specific color. Once I got my car in July, I noticed a lot more GR86s in my area so I assume there was just a bulk shipment sent. I guess I had gotten lucky and barely had to wait much time at all. Have heard horror stories of people waiting close to 14 months.

@AskforBryan

7 ай бұрын

Yeah you are dead on. Stif like that we don't get in a regular basis, but every now and then, production will get kicked off and everyone will get one. GR Supras pretty much don't exist at all right now which I'm guessing is because it's almost winter now?

I bought a Grand Highlander XLE with a sunroof a few days ago at MSRP minus $1,000 discount. It was good enough for me. I miss the days when you could buy cars 10 to 11 percent below MSRP.

Very honest and informative video

@AskforBryan

7 ай бұрын

Thanks!

Plenty of Tacomas here in SF Toyota, and they are being discounted $3k.

I live in Canada and ordered a Corolla Hatchbach XSE back on July 22nd. I was advised it would be a 12 to 16 month wait for it to arrive. 4 months later, seems we're right on track.

thank you for the information!

I really like this, honesty, I was fooled for almost 6 months for a corrolla hybrid SE awd and never really showed

I bought my '23 Tacoma TRD Sport in the last week of December 2022. I live in Texas so, of course, we're in the Gulf States Toyota Distributor area. The truck had about 6 add-ons from Gulf States which raised the MSRP about $2K. The ONLY reason I bought the truck was because the dealer discounted the truck down $2,500 -- probably because it was a Access Cab and white. I love the truck and am glad I bought it but it would not have happened if it had any type of bs mark up. Toyota needs to get their act together and get back to being a "normal" car manufacturer. I feel your frustration, Bryan. The inventory issue that they continue to have compared to other manufacturers is totally unacceptable considering Toyota's size and market share.

I wish I was dealing with you back when I was trying to pick up a toyota / lexus. I had a bad experience with my local dealers for both here in NYC . I was on the list but never got my car. It's for the best though, as I got a car I really do enjoy driving now.

Excellent explanation Bryan !! Thx

Ayy, I live in AVL, and this video just happened to pop up! I drove through the Fred Anderson lot on Saturday. I'm trying to hold out for the new 4th gen Tacoma, but I've been waiting for more info (pricing/first shipment) since July and don't think I can hold out much longer. So, I've been looking for a 22-23 Tundra (used), but the 2 or 3 that came through the FA lot didn't really work out. I saw a few Tundra's online at the Raleigh location. If I knew the new Tacoma's would be available in Dec and the AVL location would get a few TRD Offroad trims, I'd 100% keep waiting.

@AskforBryan

7 ай бұрын

I'm happy to help with any of this. We won't see any 24 tacos in our allocation until the end of December with the first units showing up in Jan. Expect a crazy amount of interest during this first year, so getting one will.bw interesting... Hybrid ones one be showing up until spring so use that info as needed. Either way, I'd love to help answer any questions about either the tundra or Tacoma and let you check out anything we have.

I'm one of those customers that waited a long time for a Grand Highlander Hybrid and ended up with a Palisade because you guys didn't have any inventory.

@AskforBryan

7 ай бұрын

Sorry to hear that. Trust me, I wish Toyota was doing more.

Thanks for the insightful video!

Thank you for explaining this.

Here’s my story. In the spring of 2022 we put down a $500 refundable deposit for a plugin Prius. The deposit is refundable if the customer gets tired of waiting. In addition, most dealers in Utah promise to never sell a vehicle above MSRP. At that point, we were second in line for one. Then in the summer, Toyota ceased all Prius production. So after January of this year, the Prius Prime was announced, with deliveries to start in May. At that point we slipped to seventh on the list from the dealership in Salt Lake City. This Prius was to be the fourth Prius we have purchased from this dealer. We had also put down a deposit at another Toyota dealer. So to date neither dealer has received ANY Prius Primes. It seems like most all Prius Primes are only being allocated to CARB states of which Utah is not. So I started looking for any Toyota dealer within a 500 mile radius of Salt Lake. I found a dealer in Denver to try to work with. Colorado is a CARB state. The salesperson at the Denver dealership contacted me and asked if I would be interested in a Winter Pearl White XLE. I immediately responded saying that is exactly which Prius we would want. The salesperson asked if we were committed to put down a $1000.00 deposit for a January delivery. I said absolutely! Can I give you credit card number over the phone? The salesperson said she was out to lunch but would call back after returning. I didn’t hear anything until the middle of the afternoon. It seemed like the right hand at the dealer was unaware of what the left hand was doing. So the salesperson said the white one had already been promised to another customer. The dealer also had a black one or a Reservoir Blue one, the blue color is almost black. I said that were the two colors we would not accept. So I will be contacted if an appropriate Prius Prime XLE were to be listed in subsequent allocations. I get so frustrated with all the new hybrid Toyotas that have been announced. As you said Toyota is going to do whatever they decide to do. But they don’t seemed to be concerned with some us who have been waiting a year and a half with no idea when (or if) one will be available. Our current Prius is a 2014. As we get older the newer safety features become more important. My wife and I kind of fight who gets to drive our RAV4 XLE. 🤯

@TeslaRoadtrips

7 ай бұрын

could be worse in cali. prius prime was 2 yr wait unless paid several thousand markup. most just end up getting a tesla

Great explanation Brian of the Toyota allocation system. I think the way your dealership handles the ordering process is fair, "no money up front" I'm gona guess that you get alot of potential customers from out of state because of that.

@AskforBryan

7 ай бұрын

I'm super happy we do it the way we do. Even if we possibly "lose sales" to other stores like this, at least it's way more up front. And it makes me work harder to earn that deposit and find the car my customers want.

As a Toyota buyer 4 many years. I can honestly say I don't give a squat about Toyota's problems. What matters is the buying experience which is gone downhill severely because of Toyota's attitude. And this fake vehicle shortage thing that they're pushing in order to maximize profits just not acceptable.

@LoneWolfSparty

3 ай бұрын

Coming from someone who works at one of their assembly plants -- it's not fake. They've legitimately had supplier issues which has affected production big time.

I live in Canada and last year I put a deposit on a Honda Odyssey. I waited six months and the dealer still wasn't able to gve me any idea as to when the vehicle would arrive. If I was desperate, I probably could have purchased one if I was willing to buy the top of the line model and take any colour that was available. They gave my deposit back and now I'm hoping to buy a Toyota. Hopefully I will have better luck. If not, I'll wait another year to see what happens as I have a dependable vehicle that meets my needs. I really don't understand why there is such a short supply of vehicles in North America. I just returned from China a few days ago and the local Toyota plant is building lots of Rav4s. I watched them go by on a daily basis. I spoke to an Engineer that works in the industry and most vehicles are available within a four week period.

I went to Bredeman Toyota in Park Ridge, Illinois and put a special orderin for a 23 siennna with a $500 refundable deposit. Any financing, promotions or trade in value are dealt with when the vehicle arrives. Made my design on the Toyota website and have the contract that shows ill only pay what it shows from my design plus taxes and registration. My process honestly was pretty smooth and quick.... only long part now is the 6-9 month estimated wait

OMG!! i'm in the Northeast(DC,MD,PA Area)Toyota is running a Real verified SHITSHOW! No wonder all these Dealers are being Crooked!!! It's So SAD😢

@Bobjlow

7 ай бұрын

Come to Maine! I’ve bought two new Toyotas in two years at Downeast Toyota. I haven’t paid any mark ups, and got the spec I wanted. I did have to wait 5 months for one, and 7 months for the other!

@user-jm5dw3gm8y

7 ай бұрын

Toyota Motor Sales treat potential customers like shit

Thank you so much for the video. For the last few years I have walked into the nearby Toyota dealer ready to order a new truck. The answer is always the same. We can’t. So I walk out. 23 years pushing both my Fords beyond their intended life. Hopefully in another year or two Toyota will do their own head slaps and get it together.

@cerny4444

14 күн бұрын

Odd as I tried to order a GMC 2500 Denali and ran into the same issue which is how I became a Toyota owner.

Imagine if this were to happen with food. Scary reality in a system based on extreme wealth disparities. All these issues with vehicle costs and difficulty in even getting a vehicle also just make the use case for remote work that much stronger.

@PulsatingShadow

7 ай бұрын

If your job can be done remotely, a AI can do it better and faster. Might as well put them on UBI and a firm round government breastfeeder.

@brianl6964

7 ай бұрын

​@@PulsatingShadow😊nice

I am (or have been) a Toyota fan for a very long time. I have owned MANY and have loved them all. I have a 23 Tacoma now. But UNFORTUNATELY, what we are witnessing is the demise of a once great company…. Which is so unfortunate. Mark my words, the reputation of Toyota as a great manufacturer is a thing of the past. If you take all the federal (like CAFE) regulations and add Turbo charged + hybrid only engines + allocation ÷ dealer markups = unreliable, overpriced and in turn you get DEMISE for your company……. Wait and see if I am wrong….. who wants to bet me?

@AskforBryan

7 ай бұрын

You can thank our lovely government for making such a push towards electrification and for stretching the EPA requirements for these companies

@bt9765

7 ай бұрын

@@AskforBryanAnd you can thank your dealership for the horrific price gouging and markups.

I tried hard to buy a new Prius and I couldn’t make it work in a to trim with all the add ons. Just ordered a top trim crosstrek with a ton of options with a $2,400 discount. RIP Toyota

There is a saying 'The customer is the purpose of our business, not an inconvenience to it' What Toyota needs is enough customers to walk away, and they will then realise customers don't fit around their production plans. Japanese manufacturers were famous for the production capabilities, quality control and flexible (mass customisation) production. Cleary Toyota is not prioritising customers. You only have to look at the number of American brands that don’t exist/or lost market share to see how forgetting about the customer worked out!

@seandavis2520

7 ай бұрын

Toyota said screw the customer ...

I spent 2-1/2 years trying to buy a Rav4 Prime. I had one VERY specific, non-negotiable requirement: it had to have a plain steel roof, which meant it had to be an SE, because all XSE's have the glass roof as standard. I don't like the glass roof because it reduces headroom in the Rav4 by almost 3". I sat in a couple of Rav4 Prime XSE's and an SE with the weather and moon roof option, and on all three of them, when I got the driver seat adjusted the way I like it, the top of my head was brushing the roof. Unacceptable, of course - imagine every time you hit a pothole or roll over a speed bump, and you crack your skull on the roof of your car. So I put in a special order in October 2019 for an SE without the glass roof option, and I waited, and waited, and then on March 15th 2020, the COVID lockdown began, and sometime in the summer of 2020, the sales department at the dealership let me know that my special order had been cancelled by the head office and that no new special orders were being accepted. By then, of course, it was becoming almost impossible to buy high-end graphics cards and even middle-of-road CPU's and DRAM modules were getting hard to find as the chip shortage settled in. By the end of the year, the parking lot at my local Toyota dealership had nothing in it but Tundras and Tacomas - no Hybrids of ANY model - and not even many used cars. I finally had to fly clear across the country last July, from California to Baltomore, Maryland, to find a 2023 SE without a glass roof. And it's not the color I wanted, but after 2-1/2 years of relentless search for a white Rav4 Prime SE without the glass roof, I never found a single one that wasn't already sold when I made my phone call to inquire about availability. And even now, the demand for Rav4 Primes and Hybrids is still way, WAY ahead of the supply curve. There's no shortage of BZ4X's, or Tacoma's and Tundra's, but the Sienna, Highlander Hybrid, Prius and Prius Prime, Camry Hybrid, and Corolla Hybrid - all are pre-sold before they even arrive on the transport truck. But let me say that the dealership I bought my R4P from, Bill Kidd's Toyota in Cockeysville, MD, didn't charge me a dealer markup, just a small fee to cover the out-of-state Title transfers since I was going to register the car in California instead of Maryland. My local Toyota dealer here in Elk Grove, CA also doesn't charge dealer markups, they were just never able to get me a Rav4 Prime without a glass roof. That seems to be a definite problem here on the West Coast: for some reason, Toyota is sending all Rav4 Prime SE's here with the moonroof option. Why, is a mystery. Maybe because it's a $1600 option and more profitable for them? Our next vehicle, If Toyota ever actually make one, would be a Sienna Prime. Take a Sienna Hybrid, put a 30 kW-hr battery under the floor for maybe 75~100 miles EV range, make the second and third row seats easily removable by the owner so it could be quickly converted back and forth between cargo and people-hauling, and Toyota could sell as many of them as they sell Highlanders, if not Rav4's. Look at the popularity of the Prius Prime, the Rav4 Prime, and the Sienna Hybrid they make currently. Now combine all the best features of the Sienna with the tech that makes the Rav4 Prime such an outstanding vehicle, and it would be an invincible sales leader.

@user-3tf67bk46u

6 ай бұрын

This new YT format has a serious glitch in that you can't edit. You hit edit and you get a pop-up saying Keep Writing or Discard. You hit Keep Writing and it locks up and you have to exit out and reload! Is this happening to others too or is it just on my end? Anyway, tried to edit corrective type irritation.. should say..."I'm not tall but.."

We drive Toyotas and have for years, but the dealership experience has not been great lately. The lack of inventory is frustrating. Unfortunately, I don't see it improving

Great information

@AskforBryan

7 ай бұрын

Glad it was helpful!

@Ask for Bryan: First time viewer. Going to look at a 4Runner TRD Off Road Premium Saturday. Local dealer says I cannot “order” one so to speak. How do I get the exact build I want? Or do I find something close and be glad I found it?

I got the Tacoma I wanted, a 2023 TRD Sport with a manual trans. I guess waiting 3 months isn't that bad. I put a deposit down in July. The truck was built in August. I picked it up at the dealer on Oct 13. (Shoutout to Koons Toyota of Annapolis, MD.) I've been watching videos here on YT about Toyota going away from using dealerships (getting rid of the middleman) and selling direct to the customer. They're supposed to have locations that will handle service and warranty work. Can you comment on that in general and also from the perspective of a dealership?

Toyota continues to lose market share in the US. They do not prioritize US sales due to the lower profit margin vs third world countries.

Awesome Video thank you.

Thank you for this video. Thank you for your honesty. 👍

@AskforBryan

7 ай бұрын

Thanks for finding the video and taking the time to watch it and leave a comment!

I don’t think the US is high on Toyotas list when it comes to allocating resources for production when other parts of the world market nets them much higher unit profits.

I appreciate your video - but the lack of ability to "order" a specific vehicle is frustrating. About a year from now I expect to be able to buy a Tacoma and will want the manual transmission. By the time I'm ready to commit the money, I will know very specifically what trim and options I want -- and what options I do not want. And if I'm going to spend around $45,000 I will get exactly what I want or I will not buy at all. The problem is that when I get ready to commit to buy something, I will not want to sit around months especially without knowing how long the waiting will take. Along with this I fully know that the Tacoma's competition (Ranger, Frontier) are not available with a manual which means that the Tacoma will be the-only-game-in-town for me. If the 2024 Tacoma sells as well as I expect it to then I will probably have to get my name on allocation lists at every Toyota dealer within a few hundred miles -- at least every dealer that is willing to commit to selling at MSRP without markup.

I’m curious about the TRD Pro Tacoma. I also work at a dealer for Mercedes and it’s unfortunate that a lot of dealers get blamed when really the manufacturer doesn’t tell us anything.

@AskforBryan

7 ай бұрын

Yeah, that's pretty true

Based on your estimate, when sienna will have enough stocks?

What is your process for the new Land Cruiser? Also any updates on production date and pricing?

I'm in a city of 200k people the dealer says they have 1300 sienna vans pre sold could be years and years before they get them

Ordered mine, got EXACTLY what I wanted at MSRP . Yes it takes time ,.

@AskforBryan

7 ай бұрын

Congrats!

@user-jm5dw3gm8y

7 ай бұрын

Your very lucky

After seeing this and reading all the comments, I think we'll buy something other than a Toyota. Thanks for the heads up.

@AskforBryan

7 ай бұрын

There's plenty of easy and gray Toyotas you can buy. There's just a few models that pretty much don't exist out there to readily buy.

@gdt5430

7 ай бұрын

@@AskforBryan Not Hybrid Hylanders with Bench Seats instead of Chairs, would have to special order and since that's not possible on to something else.

Man... you did a solid job of explaining things but there are a number of things that you missed or didn't emphasize that this is an SET thing and NOT a general Toyota thing. Explaining the "just in time" manufacturing system would go a long way toward explaining some of the allocation quirks as well. Overall though, you did a credible job of de-mystifying things and for that, I give you credit. You did inspire me as well... I need to make a similar video. One last note... Toyota has NEVER had a system that allowed dealers to just order what we wanted. It has always been an allocation based system and we pick and choose from what they are already planning on building. Special orders were possible but never took less than 6 months and was a very unreliable system.

Will somebody please tell me why dealerships can honestly ask for $10,000 over MSRP? As a consumer it is totally unfair. Yes, I bought a Grand Highlander hybrid in late July, received it in about 6 weeks (as promised) but sure wasn’t going to pay the “dealer adjustment” +10K

@gnarl12

7 ай бұрын

Greed and gullible customers

@TeslaRoadtrips

7 ай бұрын

never buy a porsche. markups for 911s range from 50-150k lol

@AskforBryan

7 ай бұрын

Markups aren't new, they are just more common now. That's why Toyota no longer uses the term MSRP and just has SRP. S stands for Suggested. We live in a fair and open economy. They can ask whatever they want for a car and you can buy from whoever you'd like to at the same time. At the end of the day, most of those cars with markups are selling to those with more money than patience.

@gnarl12

7 ай бұрын

@@AskforBryan people are dumb

Does a labor shortage play into supply issues? Seems like I read that the Mazda Toyota factory in Huntsville, which makes the Corolla Cross, is only running one shift.

Pretty disappointing that a buyer has to take what you have and the higher percentage of not getting what they really want. Sort of take it or leave it system. I am looking at the Tacoma and this will turn me away if I can not get what I want. I will probably order from Ford or Chevy because I will get what I want and not settle for just some of it.

@AskforBryan

7 ай бұрын

It has always been this way, except before COVID there were hundreds of Toyotas sitting on lots vs now.

Here in Ontario, Canada, I have been waiting for my Sienna XLE since I placed my order and gave my deposit, in the end of March 2022. I ordered a straight up XLE, no extras. Two more model years have come out. Lots of utube videos have been published on 2023 and 2024 models. Still I wait! Some dealerships have posted available 2023 Sienna XLE vans marked with prices $15-20,000.00 over MSRP. Ridiculous and criminal! Even used 2021 and 2022 models with 50-100,00 km are being offered for well over the origonal MSRP. Again criminal! Where is my van?

Most Toyota dealerships have looked like used car lots for 3 years... sad... Toyota has burned their customers.. my family have 20 toyota/Lexus cars .. 3 got jerked around so much at Toyota that they said forget it.. dealers charging $700 for nitrogen.. dealer fees of $2k window tint $900 etc then for the icing on the cake an aditional $8k markup... Im probably not buying a Lexus or Toyota next year... it will be a 1st in 2 decades that I dont have 2 Toyotas in my garage.. sad

See the problem I have with this allocation lottery is… is it really a lottery? I feel like dealers who charge 5-10k mark up always get more allocations all the time. No they are not sitting because it’s more expensive. They really do get more hard to get cars. Makes me believe they are giving kickback to whoever is in charge of allocating to dealerships. Of course I have no proof of this but it only make sense.

@AskforBryan

7 ай бұрын

Yeah it's definitely a lottery. There are way too many dealers all wanting the same stuff to for them have much say. Large dealer is always get more allocations which means a higher chance of getting stuff people are looking for. Those stores are usually in higher population areas with more people that are willing to pay to not have to wait sadly.

@duke1773

7 ай бұрын

Agree with Bryan, it is a lottery. Toyota actually came out early on in the pandemic and asked dealers to not charge mark-ups and gave statistics on how dealerships that do not charge mark ups will actually sell more vehicles in the long run....they do not reward dealerships for mark ups. The dealership keeps that profit anyhow. They do reward dealerships that sell vehicles and hit their quotas....the more you sell, the more you earn.

Why do custom orders exist in Canada but not the U.S.? I have a custom Tundra ordered, I should have it in the Spring.

It took me 18 months to get my Toyota Tacoma I put an special allocation request back in feb 22 I was supposed to get a 2022, but I got a 2023 instead well worth the wait but the Toyota allocation system is a bunch of crap so it depends on the region you live in what they get

You didn't mention Cross Hybrids... are they in such low demand, and less profitable, against larger models, that they have even lower availability? Asking from Seattle, up here in the Pacific NW. Thinking I better hang on to my '10 Prius! Thanks.

Very helpful video. I’m currently looking to buy a RAV4 Prime in Florida. Between your video and others on the allocation subject, I’ve decided to give my dealership some flexibility rather than being specific which is where I started.

@AskforBryan

7 ай бұрын

Glad it was helpful!

Hi Bryan: First of all enjoy your honest and sincere description on your video. I live in Southern CA. I've been on the waiting list since 22nd. of April 2022 for a 2023 GR Corolla Circuit Edition "Heavy Metal" or "Fire Red". That mince I've been waiting already 20 months and I still do not have the car. I know that all 2023 Models have been produce. If that is the case my other option is a 2024 GR Circuit Edition preferably Blue Flame (?) Please let me know if you can help me.

@TeslaRoadtrips

7 ай бұрын

should just get a model 3 performance. can get one for 39k after rebate if in stock. will wax your gr by 20 car lengths......to 60 mph.

@juliostoopen8869

7 ай бұрын

Thanks for your offer; but no thanks@@TeslaRoadtrips

@AskforBryan

7 ай бұрын

We actually have a blue flame CE due here in a few days that isn't sold yet. Let me sell it to you so I don't have the temptation to buy it myself....lol

@AskforBryan

7 ай бұрын

@frankbovine Teslas aren't setup for track driving, nor can they handle sustained performance driving for long before they run out of juice, or more than likely, overheat and cut power.

@juliostoopen8869

7 ай бұрын

I will call you tomorrow. Don't even think about it! @@AskforBryan

Great video.

@AskforBryan

7 ай бұрын

Thanks!

I’m hoping to grab a ‘25 Camry next summer. If there are any snags I’ll gladly take an Accord, instead. It’s not just long term customers for Toyota to lose. Obviously in the sedan space the domestics have largely abandoned them, so you have a new customer like me who will go elsewhere and likely never return. I have to imagine they’ll be putting out Camrys at a decent clip, though.

how long do you think for the new 4 runners 2024 fall or winter ? thanks for sharing this info on allocations

@AskforBryan

7 ай бұрын

Not sure yet. There hasn't been anything at all released from Toyota How about those. I'm very curious to see what they do with them especially since the new Land cruiser is going to be so similar.

@briandorsey6437

7 ай бұрын

@@AskforBryanmy guess is very few 2024 4 Runners will be produced so they are very valuable in the future since they are the very last ones ever to be produced and they don’t want to keep production high on these dinosaurs anymore since it’s just not part of their future sales plan…The powers that be are demanding hybrids and turbos now

@gnarl12

7 ай бұрын

@@AskforBryan it'll be the Bronco competition. 4runner has Independent suspension vs the Land Cruiser live axle in back

Your comment re Kia and Hyundai is spot on. I live in NJ, and the bulk of new cars in my neighborhood over the last several months are these brands. Personally, I wouldn't go near them. I consider then throw-away cars that look nice. A large dealer in my area took an order for me on a Venza and charges no mark-up. I was told about three- month wait but I expect longer. I am lucky that I can afford the wait since we have a second car and are retired. I sympathize with working folks who need transportation. I can't wrap my head around the long-term effect that covid had on production and the amount of pent-up demand there still is.

Toyota is the worst and it’s unfortunate. While others were like this during covid they are all back to normal for the most part. Toyota still playing the supply and demand game and it’s too bad. I’m not waiting 6 months to a year for a vehicle. I went with another truck that I had built to my exact specifications and it took around 3 months from order to delivery. My wife now wants a vehicle and really wants a Toyota but I think we are going to have to go in a different direction. It really is unfortunate.

@katazack

7 ай бұрын

Although I bought a Camry last year, for the most part our family has defaulted to Mazda. I started buying Mazda in the '80s and liked every one I've owned. Over the past few years we've collectively bought six or seven of them and their reliability is about the same as Toyota and the cost is a little less. And you can almost always find what you want among Mazda's existing inventory. Since Mazda discontinued the Mazda6, they do have a hole in their sedan lineup which is how I ended up with the Camry, but a more upscale Mazda6 replacement may be coming soon.

I guess that settles it then, I was deciding between Prius Prime and Tesla Model 3. Once the Model 3 Highland is released, I'm pulling the trigger.

@TeslaRoadtrips

7 ай бұрын

in cali prius prime was 2 yr wait or 10k markup. many just bought tesla instead. i personally went from honda to tesla and will never go back.

Toyota and their dealerships are killing the brand, I’d reader buy a Tesla just because you can order it online and don’t have to deal with a greedy sales dealership

It had been 4 years since pandemic Toyota still can not recover their supply chain shortage. Are you serious? The funny thing other Japanese auto makers such as Honda, Mazda, Subaru already back to normal production number only Toyota can’t? 😅

@AskforBryan

7 ай бұрын

I'm just as lost as you. They are building way more than ever, but not enough of their best cars sadly.

@rrt08

7 ай бұрын

My local Honda/Acura dealers have plenty of inventory, the big Toyota dealer nothing but a few used vehicles on their lot spread out to make look like they have anything.

@tails300

7 ай бұрын

That’s because Toyota is the largest Japanese automaker in the world. They serve a large number markets outside of the US. Mazda and Subaru are much smaller niche brands which combined are smaller than Toyota, that’s part of the reason they have to rely on Toyota for electrification (Toyota has a 20% stake in Subaru and 5% stake in Mazda). They don’t the R&D costs to design there own hybrid and EV components which is why the CX50 hybrid and the recently announced Subaru Forester hybrid are using Toyota’s hybrid system. The recently built Toyota/Mazda factory in Alabama is another example of technology sharing between these brands.

@willmak242

6 ай бұрын

@@tails300 you are totally right however, what I don’t understand why there are surplus of sienna platinum and limited trims but long waiting list for LE and XLE. The supply chain issues only apply to LE and XLE trims why?

I’m a Ford guy but know that Toyota does make a good vehicle and Yes I know Toyota is better than Ford. Now that is out of the way, I ordered my 2022 F150 during the a time of ZERO new inventory. I put my custom order in and got a website where I can check the build status and it showed up two weeks earlier than expected. It was about four months. Rumour has it that they were only building vehicles that customers ordered with no random builds for the dealer to sell. Also prior to Covid, I’ve always ordered my new Fords and in theory the custom orders goto the front of the queue as it’s a vehicle that is sold and won’t sit on the lot. Ford was good to me (as they always have been) and I was still able to pull off getting my new truck in June 2022 with 0.99% financing for 72 months and far below MSRP at invoice plus $200 as my employer has a fleet pricing agreement with Ford that extends to their employees. #happycustomer

Bryan, Once a Toyota Grand Highlander Hybrid (not the Hybrid Max) has been allocated to your dealership and you take a deposit on it and therefore it is Pre Sold. How many days will it be before the dealership will receive the Grand Highlander from South East Toyota and it is on your lot ready to sell. ( I know this probably guess but on average what do you think? ) Thanks

@AskforBryan

7 ай бұрын

Typically it's been anywhere between 40-60 days from the day of allocation to delivery.

People still want to buy a Toyota because they like the price. If they don’t like the price, they won’t even buy…..

I bought a brand new 2023 Toyota Camry 2.5l petrol 1 week ago after waiting for 6 months. On the day of delivery, I noticed the overall fuel consumption on the trip computer was 150l/100km which is 20x the norm while the odometer was showing just 8.9km. The salesperson told me the off-the-charts fuel consumption was caused by prep work done in their workshop. Is he correct? I am worried that someone was fooling around with the car and had revved the engine at high rpms for prolonged periods of time while stationary and had caused irreparable engine damage.

this was utterly surprising to me. Was in the market for a brand new suv. They had none, and you couldn't order anything, even 6-12 months outc which I was willing to do. What's shocking to me was the fact that they've been pumping marketing ads and promotions all month but zero product.

I ordered mine to spec color and all features had to wait 3 weeks for it to be ready but I did order it online through dealership

@AskforBryan

7 ай бұрын

It wasmt ordered. You just have a good dealer that was able to trade for the right car for you in a timely manner.