R&CA CEO, Suresh Manickam, discusses the practice of tipping at restaurants in Australia on ABC Radio Perth.
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Restaurant & Catering Australia (R&CA) is the peak industry body representing over 57,000 restaurants, cafes and catering businesses across Australia. The members of R&CA are owners and operators of restaurants, cafes, coffee shops, catering companies, takeaway businesses, and function centres. The hospitality sector is vitally important to the national economy, generating over $40.4 billion in retail turnover each year as well as employing 350,000 people.
R&CA was established in 1922 by café operators as a way of sharing information, saving money and talking to the government. R&CA also celebrates the achievements of operators through its Awards for Excellence program.