In this Lean Six Sigma training video you learn how the customer plays the most important part of a lean journey. Learn about the 4 factors of customer value and how to maximize customer value. Discover how and why Amazon has a customer obsession.
You will learn about:
- The value stick
- The 3 aspects of Lean
- The importance Lean Six Sigma places on the customer
If you would like to sit the Lean Six Sigma Examination and receive your certification:
flowplus.getlearnworlds.com/home