The Hidden Struggles Of Working On The London Underground | The Tube

Ғылым және технология

Station assistant Jackie is thrown in the deep end, and there's a suicide attempt at Victoria.
Summer 2002 was no easy feat for the people working on the tube, making sure day to day workings of the underground ran as smoothly as possible. From strikes to repairs, to world records, join us as we get to know the unsung heroes of the Tube.
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Content licensed from Espresso to Little Dot Studios. Produced by Mosaic Films Production. Any queries, please contact us at: realstories@littledotstudios.com
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Пікірлер: 993

  • @SuzieNerds
    @SuzieNerds4 жыл бұрын

    This is why I'm always polite to service workers.

  • @qhostprincess

    @qhostprincess

    4 жыл бұрын

    Genuinely. They’re people too!! They’re trying to help, and at the end of the day... they are earning to live. It’s so unfair to take your frustrations out on them.

  • @petehouse8380

    @petehouse8380

    4 жыл бұрын

    Well done.

  • @ph11p3540

    @ph11p3540

    4 жыл бұрын

    YOu are a very rare person. We need more people like you.

  • @dashcamexplorationuk1692

    @dashcamexplorationuk1692

    4 жыл бұрын

    @@ph11p3540 I am polite to workers as well and I love doing so

  • @racheldemain1940

    @racheldemain1940

    3 жыл бұрын

    So am I . It's a tough job in the Service and Hospitality industry.

  • @kansascitysouthernfan6966
    @kansascitysouthernfan69665 жыл бұрын

    Sad that a driver has to deal with a suicidal person once, but twice? Damn I feel bad for this driver.

  • @simmer484

    @simmer484

    5 жыл бұрын

    There is an article on the BBC site about a overground train driver who had 4 or 5 in his career. He had PTSD

  • @tachi2.07

    @tachi2.07

    5 жыл бұрын

    Yeah, horrible

  • @RatorLP

    @RatorLP

    5 жыл бұрын

    I used to know a Train driver for DB Regio here in Germany who had 9 suicides during his career. His first 8 were pretty „normal“, but after the 9th at his age of 62 he had a mental breakdown. He quit his job, became a gardener and passed away two years later (not because of the suicides, it was something else but I don’t want to share too much details publicly as I‘m still in contact with his son). I‘ve only met him 2-3 times, but he was such an awesome person and trains were the thing in his life he loved the most, and I felt very sad as I heard that he was no longer with us. Shit like this always happens to the good persons on this planet.

  • @LaurinLaki

    @LaurinLaki

    5 жыл бұрын

    Unfortunately, 2 isnt really a whole lot, its “normal“.

  • @kishanjadeja6894

    @kishanjadeja6894

    5 жыл бұрын

    Don't worry... He gets extra pay..... He's happy

  • @bethaniebentley1340
    @bethaniebentley13404 жыл бұрын

    Seeing the train driver uncontrobaly shake has hit me hard, I really hope he's ok.

  • @maryoneill9630

    @maryoneill9630

    4 жыл бұрын

    me to, i cried looking at him.

  • @misterced4629

    @misterced4629

    3 жыл бұрын

    Yes I hope he is ok I blame the suicidal people for this

  • @misterced4629

    @misterced4629

    3 жыл бұрын

    @@Gencturk92 bruh I am 14 I am way too young to be a train driver

  • @GamingForLifeGFL

    @GamingForLifeGFL

    3 жыл бұрын

    @@Gencturk92 Calm down, if u were about to go over someone on a train and feel the bump after going over them, u defo wouldn't be saying that

  • @Gencturk92

    @Gencturk92

    3 жыл бұрын

    @@GamingForLifeGFL yeah but i wouldn't quit my job for that, its being a pussy

  • @WhatLegendsAreMadeOf
    @WhatLegendsAreMadeOf5 жыл бұрын

    Alan the train driver, just an absolute genuine person. I hope he mentally recovers from these acts. Sad for both victims.

  • @krashd

    @krashd

    5 жыл бұрын

    He's likely retired by now, this was over 20 years ago. the cops still had titty helmets.

  • @Joe-fe4xi

    @Joe-fe4xi

    4 жыл бұрын

    Rob Fraser 15* 🙂

  • @tonywilson9606

    @tonywilson9606

    4 жыл бұрын

    Terribly sad for Alan, and so upsetting for the young guy that felt so lost and alone. We should all be kinder and mindful of others.

  • @denfitzpatrick5988

    @denfitzpatrick5988

    4 жыл бұрын

    Mr J

  • @denfitzpatrick5988

    @denfitzpatrick5988

    4 жыл бұрын

    Rob Fraser no

  • @nadiabairamis3854
    @nadiabairamis38544 жыл бұрын

    It breaks my heart, that poor kid, crying when he realised he wasn't going to die. I really hope he found help, i was in tears watching this. And the poor driver, the trauma of going through that, and he's such a good guy. This episode was really tragic and heart breaking.

  • @XoXoXo-wq4yg

    @XoXoXo-wq4yg

    4 жыл бұрын

    Laz Arus that kid is a selfish fucking loser. It would have caused the driver a lifetime of grief and guilt killing a person. That’s the ultimate selfish act having someone else kill you. If you want to die then have the balls to do it yourself. Don’t be a coward and cause someone else a lifetime of guilt

  • @bobjacobson858

    @bobjacobson858

    4 жыл бұрын

    @@XoXoXo-wq4yg It's like what (at least in the US) is called "death by cop"--a suicidal person threatens a cop with a gun or something that looks like a gun, and the cop shoots in self-defense.

  • @lukejnz

    @lukejnz

    4 жыл бұрын

    @@XoXoXo-wq4yg it's a mental illness, they can't help it. Have a heart ffs

  • @misterced4629

    @misterced4629

    3 жыл бұрын

    Ikr

  • @Potatoverynice

    @Potatoverynice

    3 жыл бұрын

    @@lukejnz agreed.

  • @sjain8853
    @sjain88534 жыл бұрын

    how ridiculous is it that people would be willing to attack and even stab each other over football. As SPECTATORS, not even actual players. It makes no sense to me.

  • @ryanelewis1379

    @ryanelewis1379

    4 жыл бұрын

    sjain you just don’t understand rivalry and football casuals

  • @SpeccyMan

    @SpeccyMan

    4 жыл бұрын

    @@ryanelewis1379 We understand perfectly. It's moronic!

  • @oli20210

    @oli20210

    4 жыл бұрын

    Well I mean it’s the passion they have for their team they love their team to death. Yes most of it is hooligans but some people have passion.

  • @miepmaster25

    @miepmaster25

    4 жыл бұрын

    i believe they're just looking for an excuse to act like a neanderthale

  • @applejambers7674

    @applejambers7674

    4 жыл бұрын

    Trust me it’s worse up north in Scotland the Celtic rangers rivalry/matches has caused multiple deaths also one a the Celtic managers was sent PARCEL BOMBS in the mail

  • @sergeyw8864
    @sergeyw88645 жыл бұрын

    That driver is such a credit to his company. Young lad would of had his heart explode of current overload shock if it wasnt for his fast action under such physical and mental shock

  • @AureliusR

    @AureliusR

    4 жыл бұрын

    Heart explode? It would have vapourized his hands and instantly killed him

  • @katiejenkinson9521

    @katiejenkinson9521

    4 жыл бұрын

    Aurelius R it technically could. depends if it was a DC or AC current and how much charge there is.

  • @AureliusR

    @AureliusR

    4 жыл бұрын

    @@katiejenkinson9521/videos It would not matter at all if it was AC or DC. At that voltage, and with the insane amount of current available, I guarantee it would have vapourized at least his fingers, if not his hands off. That is an ENORMOUS amount of energy we are talking about.

  • @ridinggambit5017

    @ridinggambit5017

    4 жыл бұрын

    @@AureliusR It's only 630V which is not far off domestic supply and would only cause a few hundred milliamps to pass through his body. Nowhere near enough to cause vaporisation, just a heart attack.

  • @finnzweitname5905

    @finnzweitname5905

    3 жыл бұрын

    @@ridinggambit5017 he would still die

  • @SuperMissblueeyes
    @SuperMissblueeyes4 жыл бұрын

    I love that the woman's supervisor called out the woman who swore at her. That's support right there. It may seem like a little thing to some people, but there's nothing more encouraging than a supervisor speaking up for the staff he supervises. That poor driver though! Just coming back after one suicide attempt to be immediately faced with another. I can only try to imagine how shaken up he must have been.

  • @courtneytv6460
    @courtneytv64604 жыл бұрын

    Shout out to a job that actually looks out for their workers mental state

  • @misplacedkiwi9498

    @misplacedkiwi9498

    Жыл бұрын

    Exactly. If the same thing happens on the buses, not only do you get unpaid time off but you’re expected to fill out all the forms on your own and continue the duty.

  • @joshuahill5271

    @joshuahill5271

    Жыл бұрын

    @@misplacedkiwi9498 Some *local* operators in NZ are more forgiving. Corporate or Foreign owned are a words!

  • @kevinsong712
    @kevinsong7123 жыл бұрын

    Dude genuinely looks like a nice person who cares about everyone, hopefully he feels alot better after the incident.

  • @RyanHolliday211
    @RyanHolliday2115 жыл бұрын

    While I can appreciate their operational needs to get the train out of the station, I can't believe they had that driver bring the train back to the depot with his hands shaking that badly. Even with a supervisor in the cab it just doesn't seem right.

  • @vincitveritas3872

    @vincitveritas3872

    5 жыл бұрын

    That's not allowed on national rail. Another driver is used. A driver can be taken off (at his/her request) If he receives a throw back. Signal changed back to danger as they approach. Because obviously they don't know why it's gone back to red.

  • @RyanHolliday211

    @RyanHolliday211

    5 жыл бұрын

    @@vincitveritas3872 Given that this was filmed over 15 years ago, I really hope by now they've changed the policies to prevent this situation.

  • @vincitveritas3872

    @vincitveritas3872

    5 жыл бұрын

    Ryan me too. The poor driver was shaking. Should of had someone else drive it would be sensible. Even then I thought it was procedure it certainly was on nation rail. Once a train was cancelled at Preston as it was a Glasgow train but had been substituted to use a HST. The driver hadn't done enough times on that route in a HST in the preceeding 6 weeks so although he was trained on whole West Coast line he couldn't do it as it was different traction than usual. We all thought it daft as he always did that route or London returns. So he knew the route but they wouldn't allow him to take the stand in HST over the DVT and loco. That's a while ago. My friend drives Virgin trains mainly Pendilino's but has to do so many Vorgers a month as they drive diffently.

  • @radiosification

    @radiosification

    5 жыл бұрын

    Well it didn't look like they had another driver there to take it. So it was either get him to drive the train back to the depot or leave it in the station and block the whole line up. I know which option sounds more sensible to me!

  • @Tuberuser187

    @Tuberuser187

    5 жыл бұрын

    Poor guy seemed to be in a right state, they didn't mention after, I wonder if he was okay long term. Jackie seemed a lovely woman too, always seemed to have a genuine smile on her face, hopefully dealing with the arseholes didn't crush her.

  • @dawnbliesener7679
    @dawnbliesener76794 жыл бұрын

    IDK how old this piece was done but my heart goes out to Alan...I can't imagine the horror of seeing someone jump down onto the track and look at you as they did it! My hat is off to him - that is a man with amazing judgment and courage!!! He did in deed deserve that award!

  • @rabd9881

    @rabd9881

    3 жыл бұрын

    It was filmed in 2004

  • @DM-wk3gz
    @DM-wk3gz4 жыл бұрын

    "Looking for pens" OIIIIIi got a loiscence fer dat pen?

  • @misterced4629

    @misterced4629

    3 жыл бұрын

    The most British comment ever

  • @DavidNightjet

    @DavidNightjet

    3 жыл бұрын

    Likely slang for a penknife.

  • @misterced4629

    @misterced4629

    3 жыл бұрын

    @@DavidNightjet faaa

  • @CoolAsFreya
    @CoolAsFreya4 жыл бұрын

    "That was my wife.... my dinner's in the dog dish"

  • @Ekstrax

    @Ekstrax

    3 жыл бұрын

    "My dinner's just gone in the dog" is what he actually said

  • @tooyoungtobeold8756
    @tooyoungtobeold87563 жыл бұрын

    When I was training to be a London Fireman in 1975, there was a major incident at Moorgate station - the train didn't stop and ploughed full speed into the end of the tunnel. 43 people died 75 injured. The firement had to fight their way through bodies, bits of bodies to reach injured people and temperatures reached 120 F. We only heard about from our instructors who were there. The front two and a half carriages were crushed into half their normal length. I wonder how many firemen, ambulance and police personnel were affected.

  • @taraelizabethdensley9475

    @taraelizabethdensley9475

    3 жыл бұрын

    I've seen the documentary, harrowing

  • @dez3540

    @dez3540

    3 жыл бұрын

    I too saw the documentary - definitely one of the most distressing things I've watched

  • @pan.everyman992
    @pan.everyman9923 жыл бұрын

    The woman who had her first day on the job seems like a really lovely person. Genuinely delightful.

  • @markpritchard
    @markpritchard4 жыл бұрын

    I used to drive a bus and the one thing I learnt when I was driving is your totally on your own. I've had drunks on the bus, fights brake out and somebody who threw himself in front of the bus at the last second who I hit but luckily didn't kill him. For some reason on busses you get no help what so ever. I even reported an incident to the police when I was pulling into a bus stop on a hot summers day a water balloon thrown by a group of kids came through my open drivers side window hitting me in the side of the head. The response from the police, "what do you want us to do about it". I drive lorries now, I lock myself in the cab and keep the nutters on the outside of the cab.

  • @Domidan123
    @Domidan1235 жыл бұрын

    As a train driver from Germany, I like the videos about the tube. Same problem, same situations, same passengers...sadly the same suicide problems. With the suicides, not all of them are on purpose...in some cases the people don't mind the danger, walking on tracks etc.. My close calls, were just stupid people with not thinking about the danger, even by only close calls..you start to think about it.

  • @ernadkruskic4666

    @ernadkruskic4666

    5 жыл бұрын

    Domidan123 do you have any Social medias?

  • @konstantinstarke4434

    @konstantinstarke4434

    5 жыл бұрын

    Du bist aus Deutschland? Bei welcher Gesellschaft arbeitest du?

  • @Domidan123

    @Domidan123

    5 жыл бұрын

    @@konstantinstarke4434 Britisches Unternehmen

  • @konstantinstarke4434

    @konstantinstarke4434

    5 жыл бұрын

    @@Domidan123 also cargo oder Personen?

  • @Domidan123

    @Domidan123

    5 жыл бұрын

    @@konstantinstarke4434 Personen

  • @Macho_Fantastico
    @Macho_Fantastico4 жыл бұрын

    Poor driver, can't imagine having to deal with that. Especially more than once. Hope he got help and so did the kid.

  • @mathysg8802
    @mathysg88025 жыл бұрын

    I can't believe that the kid was crying when he found out that he didn't fry up to me that was just sad.

  • @misterced4629

    @misterced4629

    3 жыл бұрын

    Us cops are already bad enough

  • @rolandswan9177
    @rolandswan91775 жыл бұрын

    I hope Allan managed to deal with that traumatic event.

  • @piettrified
    @piettrified5 жыл бұрын

    Hella respect for tube staff

  • @SiVlog1989
    @SiVlog19895 жыл бұрын

    It's not just Spurs and Arsenal fans, but I cannot understand the personal way in which some fans react to the performance of their rivals. Football, is and always will be a sport, it shouldn't be something that people get insulted about, purely because rivals did better than their own team. It should be enjoyed, not for example have the disgusting situation with Liverpool and Manchester United where chants are sung about tragedies where their rival fans have been killed (Hillsborough chants aimed at Liverpool fans and Munich chants aimed at Manchester United), disgusting!

  • @coniferclose

    @coniferclose

    5 жыл бұрын

    SiVlog That’s nothing pal.The 80s were murder on the London Underground every Saturday, with firms looking for each other.See no cameras or old bill back then.

  • @krashd

    @krashd

    5 жыл бұрын

    @@coniferclose It's a testament to just how feral hooliganism was in the 80's that even today English fans get called hooligans despite being practically angelic compared to the likes of Italy and Germany which have ultra supporter groups and throw flares everywhere. It's true that bad reputations stick.

  • @CR47Ycam

    @CR47Ycam

    4 жыл бұрын

    There's so much good about the game of football itself but there's just too much shit with un sportsman like behaviour on and off the pitch it just gets ruined completely

  • @imthedogsbollocksnotyou.7826

    @imthedogsbollocksnotyou.7826

    4 жыл бұрын

    @Sakurako Hikari Sorry mate but what you wrote is absolute rubbish. Hooligans come in all shapes and sizes, race, creed,color, religion, I.Q, money or class. You are just supporting the standard myth about Football Hooligans, personally i've met people who own their own companies, to mid-managers, civil service workers all the way to flipping Burgers for a living and just about everything in between .

  • @petehouse8380

    @petehouse8380

    4 жыл бұрын

    neil thurlow true, it’s just petty tribalism, crosses all demographics, they’re just people with aggression problems.

  • @rocket_man8446
    @rocket_man84463 жыл бұрын

    when she made her tea and smiled i got happy she just looked so happy with what shes doing and im happy for her :)

  • @charlieprice1501
    @charlieprice15015 жыл бұрын

    18:34 "do you want some help"

  • @kevinoduor9841

    @kevinoduor9841

    5 жыл бұрын

    y is he going with his hands up lol.. :))) lollol

  • @Chrnan6710

    @Chrnan6710

    3 жыл бұрын

    (asserts dominance)

  • @junatah5903

    @junatah5903

    3 жыл бұрын

    @@Chrnan6710 its customary to offer help to people with autism.

  • @koekelakouwnt7949

    @koekelakouwnt7949

    3 жыл бұрын

    Lmfao

  • @LaFlaneuse0
    @LaFlaneuse03 жыл бұрын

    What a lovely lady she is. Hope she's gotten on well through the years on the job.

  • @an_asian_guy
    @an_asian_guy3 жыл бұрын

    This is why I love the workers who do there jobs quickly and politely

  • @Dan-zc7ut

    @Dan-zc7ut

    3 жыл бұрын

    Hello Canada ball how are you my son?

  • @an_asian_guy

    @an_asian_guy

    3 жыл бұрын

    Good but 2020 is hard

  • @arnasltu4804
    @arnasltu48044 жыл бұрын

    Once again, the KZread recommendations have brought us together... :)

  • @benzlikeawillow
    @benzlikeawillow4 жыл бұрын

    wow, makes you realize how patient and non reactionary the British police are in comparison to the US. You'd get body slammed to the ground if the cops in New York saw you kicking a train.

  • @matthewshedden3567

    @matthewshedden3567

    4 жыл бұрын

    We just get told to fuck off most of the time lol

  • @crimmycrimmy4728

    @crimmycrimmy4728

    3 жыл бұрын

    in america they just shoot you

  • @Litepaw

    @Litepaw

    3 жыл бұрын

    @@crimmycrimmy4728 I agree that cops are way too trigger happy and dumb in the US but they don't just randomly shoot people. Tazing people is different though, they use tazers way too much

  • @rasmus8510

    @rasmus8510

    3 жыл бұрын

    @@Litepaw Yeah they do but I bet the young lads think its cool to be tazed aanyways 😂

  • @ramatgan1
    @ramatgan14 жыл бұрын

    People are so impatient in that country. Even a wait of a few seconds and they lose their mind. I worked as a waiter

  • @SpeccyMan

    @SpeccyMan

    4 жыл бұрын

    I can think of something far worse than impatience. Rude generalisations about a country! Something for you to think about.

  • @ytaccount-rs6jt

    @ytaccount-rs6jt

    4 жыл бұрын

    It’s called a small metro line that overflows in matters of seconds no wonder

  • @gromit3315

    @gromit3315

    4 жыл бұрын

    People think when Underground, God can’t see them any more and then their true caractre is shown.

  • @ninofromkitchennightmares1497

    @ninofromkitchennightmares1497

    4 жыл бұрын

    S Hussein Because some people were impatient on the subway platform the Entire Nation is impatient? I would like to see proof that every single person in The country is impatient

  • @corntaI
    @corntaI5 жыл бұрын

    13:26 Those girls just dove through the luggage gate...

  • @thatzombieplace

    @thatzombieplace

    5 жыл бұрын

    Nigga why you snitching

  • @aquagtx4038

    @aquagtx4038

    5 жыл бұрын

    @@thatzombieplace Fare Evaders can cost TFL lots of money. If one person did it every day for one year, it would not be a lot (£547.5) But if let's say 100 people did that, it would cost TFL: £54,750. It might not be that much since they're TFL, but that still costs them money. And more than 100 people would evade fares for a year (or for however) So no-one told staff someone evaded a fare, than TFL could lose out on money, money buys better trains and maintain them, also paying their staff.

  • @Anonymous-pm7jf

    @Anonymous-pm7jf

    5 жыл бұрын

    @@thatzombieplace you sound like ghetto trash..

  • @cianmac3934

    @cianmac3934

    5 жыл бұрын

    @@thatzombieplace fuck u trash

  • @spiritmatrix2004

    @spiritmatrix2004

    5 жыл бұрын

    because vagina

  • @Mr-dm5et
    @Mr-dm5et5 жыл бұрын

    18:36 I love how the guy just stands there as if he wants a hug and the lady just says “Do you want some help?”

  • @stephthestar90

    @stephthestar90

    5 жыл бұрын

    She probably had to act professional. I doubt tube workers are allowed to hug passengers in those types of situations, but then again I don't know what their official stance is on that. Maybe there's an unwritten rule that you don't.

  • @fly89

    @fly89

    3 жыл бұрын

    as bus driver. . i may not help to push a wheel chair user up the ramp, before the person say yes to my offer to help them. i may not touch anyone before i am sure they let me. It is for safety for both parties.

  • @flamegaming1846
    @flamegaming18463 жыл бұрын

    I’m always respectful to staff on the system,they work so hard everyday

  • @omari9593
    @omari95933 жыл бұрын

    Aww Jackie is sweet. I wish more were like her,

  • @sorryidontspeakbroke6712
    @sorryidontspeakbroke67124 жыл бұрын

    U can't come in here with 2 🐮 Mate I died 😂🤣😂

  • @Zenith_95

    @Zenith_95

    4 жыл бұрын

    @Sir Royston "Read the sign" *Points to sign "one cow per passenger"*

  • @KAHHHH8548

    @KAHHHH8548

    3 жыл бұрын

    Why the fuck is that so funny?

  • @gryffindork9563

    @gryffindork9563

    3 жыл бұрын

    Sounds like a anxiety dream! 🤣🤔

  • @Mnrr6131

    @Mnrr6131

    3 жыл бұрын

    That’s funny

  • @Amber-yz5hg
    @Amber-yz5hg4 жыл бұрын

    Poor guy. I just want to give him a hug

  • @ffgfhgf5232
    @ffgfhgf52325 жыл бұрын

    Jesus this is old if arsenal won the prem

  • @Tanmayl11

    @Tanmayl11

    5 жыл бұрын

    @Navdeep Singh that's a good joke😅

  • @Tanmayl11

    @Tanmayl11

    5 жыл бұрын

    @Navdeep Singh city and liverpool probably gonna dominate for a few more years. Although im not a hardcore football fan, its still painful seeing Man U in such terrible form.

  • @LauritZenc

    @LauritZenc

    5 жыл бұрын

    They should upload one when from when Spurs last one the league, but did they have suitable recording equipment in 1961? Haha

  • @RickyPro888

    @RickyPro888

    4 жыл бұрын

    Laurit Zenc spurs will do better than Arsenal, almost for certain...

  • @RickyPro888

    @RickyPro888

    4 жыл бұрын

    Navdeep Singh draw? City will smash you with no defence,

  • @EVILBUNNY28
    @EVILBUNNY284 жыл бұрын

    I'd love to work as a customer services officer like Jackie. Every day is different and it looks so much fun. I love London, especially travelling on the tube. So long as I'm not in a rush or a hurry to get somewhere I don't really mind delays.

  • @theyarehere8919
    @theyarehere89194 жыл бұрын

    Thank you Jackie for sharing those moments. Good job.

  • @Petra44YT
    @Petra44YT4 жыл бұрын

    Oh, I just love the sounds of the tube. So relaxing. At the moment, I can't travel to London, but this video brings back memories :-)

  • @DiligentX
    @DiligentX4 жыл бұрын

    19:40 ngl I’ve purposely done this when I was younger it was funny to me back then to stand as close as possible to the edge and stare into the eyes of the driver. Won’t be doing that again

  • @alfonsrasmus4710

    @alfonsrasmus4710

    4 жыл бұрын

    When I was younger I was always terrified and just stood as far back as I could lol

  • @user-rl1eq8ml1h

    @user-rl1eq8ml1h

    3 жыл бұрын

    @@alfonsrasmus4710 I know Im terrified of trains

  • @rasmus8510

    @rasmus8510

    3 жыл бұрын

    @@alfonsrasmus4710 yo rasmus

  • @alfonsrasmus4710

    @alfonsrasmus4710

    3 жыл бұрын

    @@rasmus8510 ayyo, surname actually

  • @jessb4648
    @jessb46485 жыл бұрын

    Alan seems so kind :( ❤️

  • @superhoop9919
    @superhoop99195 жыл бұрын

    Sounds like Jackie had a few too many wines the night before work 😂😂😂👏👏👏

  • @KatherineSone
    @KatherineSone4 жыл бұрын

    Jackie is so wholesome

  • @michaelhobbs3426
    @michaelhobbs34263 жыл бұрын

    This one was quite a shock when he had to deal with an incident for a Suicide passenger I felt sorry for him and Jackie tries to deal with a physical situation and dealing with a train stuck on the Piccadilly line. These are the challenges you face you either have the skills to deal with these problems or you don’t.

  • @tigress63
    @tigress633 жыл бұрын

    Jackie seems so pleasant. I felt very badly for the driver Allen (?) I can't imagine how horrible it must have been for him. Good for him though to get the commendation. I wonder how they are both doing now. I was in 2008 I was in London for almost a week, I was utterly shocked at how unfriendly and rude the people were - except for people well over 60. These were the days when you still traveled with your country's emblem (which I'd never do anymore - nowadays you're targeted if you're a tourist). You could hear from my accent and how fair I am that clearly I am Canadian and a nice officer told me just to ask these train people for help and not other passengers. Thankfully when I was going to Kew there was an elderly couple who could see I was looking at every stop and trying to figure out where to get off and they were kind enough to tell me where the proper stop was and the quickest directions to Kew. Aside from a friend in London, those were the only positive interactions I had with Britons.

  • @flyingscotsman_a3

    @flyingscotsman_a3

    2 жыл бұрын

    That’s a shame. I never have had to ask anyone but I found this same situation in New York too. I always love to help people out when it comes to the tube. I once helped a woman get to Covent Garden from Charing Cross and helped a man get to Bromley from kings cross. I always have some sort of satisfaction knowing I just helped somebody with my knowledge of the tube.

  • @tigress63

    @tigress63

    2 жыл бұрын

    @@flyingscotsman_a3 There is something about me - I don't know what - that I am always asked for directions. I must have a kindly face or something. Working at a hospital, there would be volunteer staff to help visitors find things but people always seemed to gravitate towards me and ask me. I didn't mind at all. There were just times in the morning if I was late that I had to only tell them how to get there and not escort them part way. I figure if we're all a bit more helpful and kinder our world would be a better place.

  • @DAZZER435
    @DAZZER4354 жыл бұрын

    There is always someone that makes this face like this blonde woman at 3:11.

  • @itismepetr
    @itismepetr3 жыл бұрын

    Thank you for uploading the video.

  • @erikalulea3608
    @erikalulea36085 жыл бұрын

    It is only sport! Not life and death. Those football huligans are ridiculus!. I love icehockey but I do not get nuts if they loose. Because in the end it is only a game and there is a next year. Shake my head!.

  • @TimeMeddler

    @TimeMeddler

    5 жыл бұрын

    Tottenham haven't won anything for donkeys though. Serial bottlers, lol.

  • @slymronin

    @slymronin

    5 жыл бұрын

    thats because you support ice hokey 🤣🤣 the most boring sport

  • @slymronin

    @slymronin

    5 жыл бұрын

    Meme Gene yep⚽️🛑🛑

  • @petehouse8380

    @petehouse8380

    4 жыл бұрын

    And that’s why I hate football. Petty tribalistic bollocks over a game.

  • @paulbradynsno8513

    @paulbradynsno8513

    4 жыл бұрын

    Learn to spell

  • @thegentlemanjay
    @thegentlemanjay4 жыл бұрын

    Anyone that has to work in an occupation which involves interacting with the general public face to face, I feel sorry for them, it’s not an easy thing meeting people who has no empathy for others, and never think they’re in the wrong!

  • @sophiecat2161
    @sophiecat21615 жыл бұрын

    When someone is rude I smile that much bigger. As a disabled person I see how unfriendly cities are and its getting worse. Manners don't cost a thing and I always thank bus drivers etc. Must have been dropped on my head too many times as a kid! I cabt wait to move to the countryside!

  • @Spoonable

    @Spoonable

    5 жыл бұрын

    Sophie Cat I feel the same way. I just wanna be isolated from the bad crowd and live in the beautiful fields of Wales.

  • @MisatoBestWoman
    @MisatoBestWoman Жыл бұрын

    *Love this series!, Tis my idk 4th time watching it it’s just an absolute delight!*

  • @djlawlz4041
    @djlawlz40415 жыл бұрын

    I wouldn’t have had him drive the train back to the depot even with the supervisor in the car.

  • @Captainpubwatch

    @Captainpubwatch

    3 жыл бұрын

    No neither would I, it wouldn't happen these days

  • @Turbulencemode
    @Turbulencemode Жыл бұрын

    I’ve recently witnessed my 2nd one under and I’m only 14yrs old I live in Switzerland and I was sat In a regional train that was going to leave 5 minutes later, I was looking out the window and as the intercity train came in this old man but his bag down on the platform and slowly sort of limped to the edge, he hesitated for an instant and I turned my head away I look back and then there’s only a train and no old man. I was shaky panicky and what really struck me was seeing ambulance and police men running along the plateforme. I’m doing much better now though after seeing a therapist

  • @busysleepin

    @busysleepin

    3 ай бұрын

    glad to hear you're feeling better, nobody should ever have to go through this ❤

  • @Kitch-hu7tm
    @Kitch-hu7tm4 жыл бұрын

    Great insight to what goes on when you're not there.

  • @michaelmepham4788
    @michaelmepham47884 жыл бұрын

    Very interesting to see this type of video I'm sure many peaple will watch, please show more of this thankyou.

  • @jono_rt
    @jono_rt5 жыл бұрын

    13:27 2 ladies went through the luggage area and did not have a ticket

  • @toni4729

    @toni4729

    4 жыл бұрын

    And for all you know they could have been employees or police women.

  • @steveramgopal18

    @steveramgopal18

    4 жыл бұрын

    Maybe they had tickets but ducked under the barrier due to crowding and fearing they would miss their train?

  • @activejt

    @activejt

    3 жыл бұрын

    bet your fun at parties

  • @rasmus8510

    @rasmus8510

    3 жыл бұрын

    @@activejt bet you've been to parties

  • @bethroesch2156
    @bethroesch21563 жыл бұрын

    Poor Alan 💔 that's has got to mess with your head for awhile. God bless the folks every where that do this for a living

  • @Mnrr6131

    @Mnrr6131

    3 жыл бұрын

    Yeah. Hopefully the tube and MTA get barrier doors like in Japan(at platforms, there are doors that will open when the train is in the right spot or in an emergency).

  • @RBenjo21
    @RBenjo212 жыл бұрын

    We need more Jackies in this world!

  • @IluvFbiFiles
    @IluvFbiFiles5 жыл бұрын

    Love this series!

  • @unrulyphxntom4397
    @unrulyphxntom43974 жыл бұрын

    17:00 red eye guy in reflection

  • @letsnotargue
    @letsnotargue5 жыл бұрын

    Fancy making a driver take a train further down the track after a very close call he should have been relieved of his duties and shown more compassion and respect

  • @hbk6042

    @hbk6042

    5 жыл бұрын

    It happens at least once a day here and protocol is to move the train off the track and the drivers are given a lot of help.

  • @Quapadople
    @Quapadople4 жыл бұрын

    Amazing people(the staff) with a nice sense of humour.

  • @seanmaybac8526
    @seanmaybac85264 жыл бұрын

    Yeah I agree with you Hope has a Good recovery from his trauma

  • @joannamallory2823
    @joannamallory28233 жыл бұрын

    Jackie is just the sweetest little thing. I hope she found a way to make the job manageable, to enjoy it and bring a bit of her sunny disposition to it. It’s unthinkable to me that anyone would call her a cow! Such disrespect.

  • @dez3540

    @dez3540

    3 жыл бұрын

    I feel like I spotted her around a year ago driving on the District... Just smiled at each other, she seems really nice from this video 🙂

  • @iknowcomedy
    @iknowcomedy4 жыл бұрын

    Dang I live in East London born in 2008 but I didn't know summer 2002 was such a INSANE time for the Tube

  • @imapaine-diaz4451
    @imapaine-diaz44514 жыл бұрын

    This is London! Keep Calm and Carry On!

  • @Sean-D78
    @Sean-D784 жыл бұрын

    12:13 that fact is definitely true now.

  • @indyhamilton6076
    @indyhamilton60762 жыл бұрын

    I feel so helpless for this bloke. He seems like such a great guy!

  • @bobjacobson858
    @bobjacobson8584 жыл бұрын

    The event in which the driver had to stop for a suicidal teenager reminded me a time when my father told me he was flying a plane (in the US Army Air Corps back in the 1940s), when his plane lost all its oil but he managed to land it safely--and the first thing afterward was that he was ordered to go immediately to another plane and fly it. My father said that the idea was to get the pilot flying again before he had time to comprehend how dangerous a situation was that he had just survived. However, there is probably no way for any of these drivers to get back into driving a train immediately, even if some are willing to do so. If they are shaken up severely enough, some never drive again, as the one man said. I'm sure there is time spent investigating the event and other delays that force the driver to relieve and concentrate on what has just happened, making it impossible to "carry on" without interruption.

  • @windsorpatb

    @windsorpatb

    3 жыл бұрын

    Yes, some highly strung people need a break for a while, but I try not to be so naive to think that people AREN'T looking for an early retirement at full pay. It happens everywhere. That ptsd thing is abused by the majority of claimants. It's a ticket out. :-)

  • @MegaSnow121
    @MegaSnow121 Жыл бұрын

    I feel so bad for that driver. I have been in his situation at our public transit system while operating trains. So have two other family members. I feel for this man. It’s a horrible feeling. What surprised me is that he is still operating the train. Here a supervisor would take the train back to where it needs to go. Supervisors are required to keep their operating skills current with a set number of hours (4-5) in service, per month. If a driver/operator has an incident like this, he or she might not be fit for service, with or without passengers.

  • @Mr_GoGs_Official
    @Mr_GoGs_Official2 жыл бұрын

    I've literally watched every episode back to back with headphones in to help me get though work lol

  • @BobBrown.
    @BobBrown. Жыл бұрын

    We need platform screen doors on all stations.

  • @lindastorey6685
    @lindastorey66854 жыл бұрын

    While I feel for the people who are suffering with depression etc, its traumatic for the train drivers.I know this as my late brother was a train driver ,all be it overground ,but it happened to him and more than once .To witness his upset and change in his demeanour was awful.Some drivers never get over it.

  • @Gencturk92

    @Gencturk92

    3 жыл бұрын

    its how life is my friend get over it and dont quit your job just because some idiot jumped in front of your train or bus

  • @taraelizabethdensley9475

    @taraelizabethdensley9475

    3 жыл бұрын

    My dad used to work on the tube, and had to cope with "one under" as they used to say, he ended up taking early retirement

  • @96leRoi
    @96leRoi2 жыл бұрын

    Jackie looked so energetic and young when she started. And after a month she got wrinkles and bags under her eyes. And she seemed so sweet. I hope she settled into her job or found another job with friendlier people.

  • @samchi7030
    @samchi70305 жыл бұрын

    As a train driver for CS its worse because it takes so long to stop it's so grusum

  • @SpeccyMan

    @SpeccyMan

    4 жыл бұрын

    As gruesome as your appalling spelling?

  • @mohsinhuss6357
    @mohsinhuss63575 жыл бұрын

    Large number of Staff assult happen on friday and sat night👍 every week i have to deal with this kind of situation in my superstore.

  • @gomeskhan123

    @gomeskhan123

    4 жыл бұрын

    You should go back to Pakistan bro no drunk people there have nice good talibans life

  • @bloodyhell8201

    @bloodyhell8201

    3 жыл бұрын

    @@gomeskhan123 fuck off back to mongolia, genghis

  • @modnar6865
    @modnar68653 жыл бұрын

    Watching this in 2020 makes it seem like its a whole different world.

  • @invinciblenowyt
    @invinciblenowyt4 жыл бұрын

    Lol they need us swiss. I came back from italy via train at zürifäscht at night. HB was quite busy upstairs and there was a lot of noise and a bit of havoc, but once we got down to the trains, everybody was either standing and sitting calmly or talking to each other, waiting for their train.

  • @oliverchong2428
    @oliverchong24285 жыл бұрын

    Love the Heat soundtrack, like there’s gonna be a bank robbery! Not quite as effective when used for a North London derby match😂

  • @nxmo
    @nxmo3 жыл бұрын

    I Feel very Bad for Him :( it is so Sad to see someone Suffer from this

  • @th9321
    @th93213 жыл бұрын

    Bizarre watching this during the pandemic. Feels so strange that people used to stand shoulder to shoulder with complete strangers 2:30

  • @user-rl1eq8ml1h

    @user-rl1eq8ml1h

    3 жыл бұрын

    Ik I watch old videos and I'm like not abiding by social distancing and then I realise it was posted in 2012

  • @uwirbfj

    @uwirbfj

    3 жыл бұрын

    Back to this now, go on the tube in rush hour now and it’s like this again

  • @brynerjimenez6162
    @brynerjimenez61625 жыл бұрын

    9:17 I thought I was the only one the covers my ears when the emergency services are there

  • @Som-Hanoolaato
    @Som-Hanoolaato2 жыл бұрын

    Thanks for sharing

  • @countteddy
    @countteddy5 жыл бұрын

    driving in the dark in a tunnel ,every day must take its toll on their mental health....couldn't do it......

  • @TimeMeddler

    @TimeMeddler

    5 жыл бұрын

    Most routes have some part outside tunnels as well.

  • @travia6688

    @travia6688

    5 жыл бұрын

    countteddy 45% of the London underground network is underground. So more is Overground.

  • @user2C47

    @user2C47

    5 жыл бұрын

    The trains probably have lights.

  • @TheKaiTetley

    @TheKaiTetley

    4 жыл бұрын

    Alex Jamieson. Lights? Wow! London IS the city of the future.

  • @thatmeow
    @thatmeow5 жыл бұрын

    THERE'S A TRAIN MOVIN' MATE!

  • @markscott554
    @markscott5544 жыл бұрын

    I'm sure it's down to cost, but I was surprised, when I returned to the UK for a visit a few years ago, that they don't have barriers of some kind. The metro in Shanghai (and China generally) has no character at all, unlike the Tube, but every station has glass partitions/doors all the way down the station, in every station. Too many crazies around these days to even consider standing near the edge of the platform in a busy Tube station.

  • @samsavge9939
    @samsavge99395 жыл бұрын

    UPLOAD MORE VIDS OF THESES

  • @apexbuilder0171
    @apexbuilder01715 жыл бұрын

    Just watched a 45 minute documentary about the haunting of London's underground stations

  • @honey-nl2xr
    @honey-nl2xr5 жыл бұрын

    Everyone talking about the driver and yes it's sad but those employees were great at their job trying to help people get home

  • @gerardferrer7569
    @gerardferrer75694 жыл бұрын

    Love London, England 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿

  • @trevortrevatrevortreva1520
    @trevortrevatrevortreva15209 ай бұрын

    Heart breaks for Alan and the victims family and friends

  • @Idk-dc2ft
    @Idk-dc2ft5 жыл бұрын

    My fave part is at 14:11 it's so funny the lady says something bad lol😅

  • @nenblom
    @nenblom4 жыл бұрын

    I’ve spent 23 years working in the retail field. I know a thing or two about rude people. One of my fellow KZreadrs was surprised that I haven’t jumped off a building yet! LOL!!

  • @applejambers7674

    @applejambers7674

    4 жыл бұрын

    Niklas Enblom Suicide is not funny

  • @nenblom

    @nenblom

    3 жыл бұрын

    JTishere I know.

  • @JC-ce8uw
    @JC-ce8uw Жыл бұрын

    2002, miss those days.

  • @rustynuts4426
    @rustynuts44263 жыл бұрын

    So happy I no longer live in London! That places' days are numbered

  • @xxxxl2009
    @xxxxl20095 жыл бұрын

    Why didnt the train supervisor take over driving the train when the driver was in shock.

  • @hannecatton2179

    @hannecatton2179

    4 жыл бұрын

    Been off driving for too long and therefore not qualified. Also there is so much track that he has not necessarily learned ´the road´ i.e.learned the track layout and signalling on that stretch of line.

  • @milkman81
    @milkman813 жыл бұрын

    Bless the unions! Driver deals with a suicide attempt and the manager is worried about backing up production because he is “short handed”! I wonder why no one wants to work for you!

  • @VermyScrubs

    @VermyScrubs

    3 жыл бұрын

    ok first, yes its tragic but at the end of the day he was in a busy stretch of line, The Lower Circle Section of the Circle Line between Tower Hill and Gloucster Road via Victoria is really busy with another line the District on there, If he where to stop the entire line, during what looks like the PM Rush, then it would chaos, The best action was too empty the train and take it empty to Hammersmith Depot. If a worker did do suicide in a production plant, then yes it would good to stop for the day but not on one of the buisest and the oldest transit systems in the world. Also 28,000 people work for Transport for London btw

  • @airzulu2733
    @airzulu27332 жыл бұрын

    London transport tube staff work hard deserve a cup of tea . I couldn't do the job .

  • @ernadkruskic4666
    @ernadkruskic46665 жыл бұрын

    We are waiting for episode 4

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