Authentic listening is a sorely neglected skill in education. In this lecture, Laura shall talk about why it's so important to listen, and shall offer strategies for becoming a better listener, using insights from volunteer work on the Rape Crisis Helpline. Dr. Laura Major is a lecturer at Achva Academic College, where she serves as head of the English department. Laura's research fields include crime fiction, Holocaust literature, creative writing, and the intersection of gender with all of the above. Recently, she has delved into pandemic literature and the pedagogy thereof. Laura serves as a rape crisis counselor, the role which inspired her TED talk. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx