The art of hospitality by Danny Meyer, Union Square Hospitality Group

Автокөліктер мен көлік құралдары

A good insight into having great hospitality in any business. In order to have a high hospitality behavior you need to have these six emotional skills, kindness, optimism, work ethic, curious intelligence, empathy, self awareness and integrity.

Пікірлер: 106

  • @sweetmary3233
    @sweetmary3233 Жыл бұрын

    This is so true! I love fine dining. I've never served. Watching the smiles and joy of employees goes a long way. I go out to enjoy my evening and being around happy people makes it so much better. Makes me feel good to support an establishment that treats their employees well.

  • @Roozraf

    @Roozraf

    Жыл бұрын

    Couldn't agree more, don't want any energy vampires when you go out to enjoy a good time

  • @estradajeharah2657
    @estradajeharah26572 жыл бұрын

    Thank you sir for your good insight! Hospitality requires enthusiasm, energy and creativity. When offered with a warm heart, it is only received with great joy and appreciation. There can be no other business that is reflected with similar warmth and big smiles. This is one the reason the hospitality industry creates some of the most hard working, dedicated and passionate employees.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Well said!

  • @michaelcharlesphelps
    @michaelcharlesphelps3 жыл бұрын

    I used to be a waiter--many moons ago--and I have been teaching high school for some time now. This video resonates. It was a well-articulated piece on the value of emotion and connection, and it drives home the point of the importance of emotional connection. Thank you.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Thank you for the kind words, glad you found it of value

  • @jakewillliu6584
    @jakewillliu6584 Жыл бұрын

    As a hospitality student, I feel so inspired and couldn't agree more! It's the connection we bond and the conversation we share that makes the hospitality industry so amazing!

  • @jakewillliu6584

    @jakewillliu6584

    Жыл бұрын

    Make every moment counts and memorable.

  • @Roozraf

    @Roozraf

    Жыл бұрын

    couldn't agree more :)

  • @anonperson5491
    @anonperson54913 жыл бұрын

    Typically, people don't voluntarily leave jobs, they leave boss's. Good insight!

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Couldn't agree more, well said

  • @luciastan64

    @luciastan64

    2 жыл бұрын

    Omg yes! That’s been my complaint for years! It’s always managed to mess things up.

  • @rocioag4007
    @rocioag4007 Жыл бұрын

    I truly loved this video, makes me think about the notes that we get from our guests saying they are pleased with our service and they recall how do they feel during that service experience. Being recognized for that is just amazing!

  • @Roozraf

    @Roozraf

    Жыл бұрын

    That's awesome, thank you!

  • @ichigao1059
    @ichigao10597 жыл бұрын

    Thank you very much for posting this clip. It can be applicable to any business as Danny mentioned. At the same time LEXUS is a such nice company that find Danny and create this.

  • @Roozraf

    @Roozraf

    6 жыл бұрын

    My pleasure, couldn't agree more

  • @UrsCurt12
    @UrsCurt125 жыл бұрын

    Hospitality is everything and of course, having good staff and looking after those staff is key too. Hope to go to The Gramercy some time.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    well said, and yes, same here, haha

  • @ireneranin
    @ireneranin4 жыл бұрын

    Wow very nice contend friend. Hospitality is really very important matter to every individual

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Glad you enjoyed it, thanks for the kind words

  • @claudiohabibe
    @claudiohabibe2 жыл бұрын

    This video is simply amazing! Brilliant! Thanks for posting.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Glad you enjoyed it!

  • @mark.Stark16
    @mark.Stark162 ай бұрын

    Unbelievable i just cant explain what serving others mean. I just know that when you love your job, your integrity, your personality then you can feel free and keep learning every single day.

  • @POVCarReviews
    @POVCarReviews5 жыл бұрын

    great insight. great motto and great way of thinking.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Couldn't agree more!

  • @guywachs4169
    @guywachs41695 жыл бұрын

    DM is a fantastic role model for people in F&B retail

  • @Roozraf

    @Roozraf

    5 жыл бұрын

    Couldn't agree more!

  • @fiemeafungavaka2986
    @fiemeafungavaka2986 Жыл бұрын

    Wouu never understand Hospitality more than now in my life this is so satisfying to hear thank you for sharing this ☺️

  • @Roozraf

    @Roozraf

    Жыл бұрын

    Glad it was of value :)

  • @one_2b_reckoned777
    @one_2b_reckoned7776 жыл бұрын

    This is so true and a fabulous reminder!

  • @Roozraf

    @Roozraf

    6 жыл бұрын

    Couldn't agree more

  • @thomasmahler4113
    @thomasmahler41132 жыл бұрын

    Danny, Inspirational as usual. I cannot overstate the lessons I learned at Union Square Cafe, I will carry it with me always. Thank you.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Great to hear, thank you for kind words

  • @men_jiao
    @men_jiao3 жыл бұрын

    this is the best video I have seen about hospitality, good insight.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Glad you enjoyed it!

  • @IssaIbrahim1
    @IssaIbrahim12 жыл бұрын

    Great definition of hospitality! I hope to make videos like this in the future!

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Best of luck in your video 🙌

  • @nikkiharris53
    @nikkiharris534 жыл бұрын

    That was a great way of putting it!

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Glad you ejoyed it

  • @sonysaju6838
    @sonysaju68383 жыл бұрын

    This video was really insightful. Thank you for that.

  • @Roozraf

    @Roozraf

    3 жыл бұрын

    Thank you for watching it

  • @muhammadasgharkhan2627
    @muhammadasgharkhan26276 жыл бұрын

    Hospitaliy is a business than links the whole World very close and mutual understanding. Most of our unknown communities could able to learn good things and might for get insights conflicts to know each other value as human.

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Very good insights, thank you

  • @joelanalmamento1945
    @joelanalmamento19456 жыл бұрын

    It's quietly great company...... i really do hope that i can work with you soon.......i have nothing to say to this person talking a lot of helpful thoughts......... thanks

  • @Roozraf

    @Roozraf

    6 жыл бұрын

    My pleasure

  • @FeliciaOktavianiSE-xe3ku
    @FeliciaOktavianiSE-xe3ku3 жыл бұрын

    Thanks for sharing about this 👍

  • @Roozraf

    @Roozraf

    3 жыл бұрын

    My pleasure 😊

  • @lishiv107
    @lishiv1075 жыл бұрын

    i wish I have boss like him.....my opinion kinda the same about all the hospitality)))

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Great point, a good leader makes all the difference

  • @ahmedfb3047
    @ahmedfb30472 жыл бұрын

    A GREAT MOTIVATION!

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Couldn't agree more

  • @peterb8776
    @peterb87766 жыл бұрын

    No bad but just a little note about the six exmotional skills ... if you count them there is actually seven of them. I understand that math skills are not that important in hospitality so I will still give 2 [three] thumbs up to this video.

  • @Roozraf

    @Roozraf

    6 жыл бұрын

    Haha, too true!

  • @b1123ap

    @b1123ap

    5 жыл бұрын

    Six emotional skills 1. kindness 2. optimism 3. work ethic 4. curious intelligence 5. empathy 6. self awareness and integrity See. Only 6. :D

  • @fubaracollins8151
    @fubaracollins81519 ай бұрын

    You are Right Danny

  • @Roozraf

    @Roozraf

    8 ай бұрын

    Compelling for sure!

  • @celovm
    @celovm2 жыл бұрын

    PERFECT!

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    sums it up :)

  • @patrickmartin7224
    @patrickmartin72248 ай бұрын

    So true!

  • @Roozraf

    @Roozraf

    8 ай бұрын

    Most definitely!

  • @manojmehra606
    @manojmehra606 Жыл бұрын

    Really informative video sir !!!

  • @Roozraf

    @Roozraf

    Жыл бұрын

    Glad you got some good stuff out of it

  • @antonythomas8080
    @antonythomas80806 жыл бұрын

    Great stuff

  • @Roozraf

    @Roozraf

    6 жыл бұрын

    Thank you

  • @elaineolviveira6875
    @elaineolviveira6875Ай бұрын

    Que capricho 2024 I m Study English um abraço Brazil

  • @cidapellegrini8225
    @cidapellegrini82255 жыл бұрын

    Gostaria de legenda em português... como faço?

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Sorry, not sure I understand and the translate function didn't help rreally

  • @whoseesinthedark1129
    @whoseesinthedark11295 жыл бұрын

    Well talked. from Bd

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Couldn't agree more

  • @terry2588
    @terry258810 ай бұрын

    ⭐️⭐️⭐️⭐️⭐️👍🏾👍🏾

  • @Roozraf

    @Roozraf

    10 ай бұрын

    👊

  • @Roozraf

    @Roozraf

    10 ай бұрын

    👊

  • @matthewnorris203
    @matthewnorris203 Жыл бұрын

    Niiiccee..

  • @Roozraf

    @Roozraf

    Жыл бұрын

    Thankkkssss

  • @AndreVictoriadaSilva
    @AndreVictoriadaSilva4 ай бұрын

    He annouced six emotional skills, but listed seven, or am I wrong?

  • @RashtaEinthisB
    @RashtaEinthisB Жыл бұрын

    bro started getting philosophical

  • @Roozraf

    @Roozraf

    Жыл бұрын

    haha, went full PHD on us

  • @icedrard
    @icedrard Жыл бұрын

    Do you all think Hospitality Management is a good course? Seems boring and common to me but idk I think I prefer big name college courses. But im too afraid to shift now.

  • @Roozraf

    @Roozraf

    Жыл бұрын

    As long as you get the education, big name or not shouldn't matter much, just do you :)

  • @gossipgirl7306
    @gossipgirl7306 Жыл бұрын

    it's actually 7 skills!!!

  • @Roozraf

    @Roozraf

    Жыл бұрын

    Do tell :)

  • @luciastan64
    @luciastan642 жыл бұрын

    How awesome! (Trump could learn so much!)

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Good learnings for all :)

  • @thesolefritonetwork6291
    @thesolefritonetwork62913 жыл бұрын

    FLVR ✊🏽🥑

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    Ok...

  • @katehillier1027
    @katehillier10272 жыл бұрын

    Give me a great meal??’

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    If you buying, sure :)

  • @firdaushaska949
    @firdaushaska9495 жыл бұрын

    tes

  • @Roozraf

    @Roozraf

    2 жыл бұрын

    OK...

  • @user-nk1td4zm3v
    @user-nk1td4zm3v4 ай бұрын

    Wanna be back to this comment 😂2030,2025😂😂😂

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