The art of hospitality by Danny Meyer, Union Square Hospitality Group
Автокөліктер мен көлік құралдары
A good insight into having great hospitality in any business. In order to have a high hospitality behavior you need to have these six emotional skills, kindness, optimism, work ethic, curious intelligence, empathy, self awareness and integrity.
Пікірлер: 106
This is so true! I love fine dining. I've never served. Watching the smiles and joy of employees goes a long way. I go out to enjoy my evening and being around happy people makes it so much better. Makes me feel good to support an establishment that treats their employees well.
@Roozraf
Жыл бұрын
Couldn't agree more, don't want any energy vampires when you go out to enjoy a good time
Thank you sir for your good insight! Hospitality requires enthusiasm, energy and creativity. When offered with a warm heart, it is only received with great joy and appreciation. There can be no other business that is reflected with similar warmth and big smiles. This is one the reason the hospitality industry creates some of the most hard working, dedicated and passionate employees.
@Roozraf
2 жыл бұрын
Well said!
I used to be a waiter--many moons ago--and I have been teaching high school for some time now. This video resonates. It was a well-articulated piece on the value of emotion and connection, and it drives home the point of the importance of emotional connection. Thank you.
@Roozraf
2 жыл бұрын
Thank you for the kind words, glad you found it of value
As a hospitality student, I feel so inspired and couldn't agree more! It's the connection we bond and the conversation we share that makes the hospitality industry so amazing!
@jakewillliu6584
Жыл бұрын
Make every moment counts and memorable.
@Roozraf
Жыл бұрын
couldn't agree more :)
Typically, people don't voluntarily leave jobs, they leave boss's. Good insight!
@Roozraf
2 жыл бұрын
Couldn't agree more, well said
@luciastan64
2 жыл бұрын
Omg yes! That’s been my complaint for years! It’s always managed to mess things up.
I truly loved this video, makes me think about the notes that we get from our guests saying they are pleased with our service and they recall how do they feel during that service experience. Being recognized for that is just amazing!
@Roozraf
Жыл бұрын
That's awesome, thank you!
Thank you very much for posting this clip. It can be applicable to any business as Danny mentioned. At the same time LEXUS is a such nice company that find Danny and create this.
@Roozraf
6 жыл бұрын
My pleasure, couldn't agree more
Hospitality is everything and of course, having good staff and looking after those staff is key too. Hope to go to The Gramercy some time.
@Roozraf
2 жыл бұрын
well said, and yes, same here, haha
Wow very nice contend friend. Hospitality is really very important matter to every individual
@Roozraf
2 жыл бұрын
Glad you enjoyed it, thanks for the kind words
This video is simply amazing! Brilliant! Thanks for posting.
@Roozraf
2 жыл бұрын
Glad you enjoyed it!
Unbelievable i just cant explain what serving others mean. I just know that when you love your job, your integrity, your personality then you can feel free and keep learning every single day.
great insight. great motto and great way of thinking.
@Roozraf
2 жыл бұрын
Couldn't agree more!
DM is a fantastic role model for people in F&B retail
@Roozraf
5 жыл бұрын
Couldn't agree more!
Wouu never understand Hospitality more than now in my life this is so satisfying to hear thank you for sharing this ☺️
@Roozraf
Жыл бұрын
Glad it was of value :)
This is so true and a fabulous reminder!
@Roozraf
6 жыл бұрын
Couldn't agree more
Danny, Inspirational as usual. I cannot overstate the lessons I learned at Union Square Cafe, I will carry it with me always. Thank you.
@Roozraf
2 жыл бұрын
Great to hear, thank you for kind words
this is the best video I have seen about hospitality, good insight.
@Roozraf
2 жыл бұрын
Glad you enjoyed it!
Great definition of hospitality! I hope to make videos like this in the future!
@Roozraf
2 жыл бұрын
Best of luck in your video 🙌
That was a great way of putting it!
@Roozraf
2 жыл бұрын
Glad you ejoyed it
This video was really insightful. Thank you for that.
@Roozraf
3 жыл бұрын
Thank you for watching it
Hospitaliy is a business than links the whole World very close and mutual understanding. Most of our unknown communities could able to learn good things and might for get insights conflicts to know each other value as human.
@Roozraf
2 жыл бұрын
Very good insights, thank you
It's quietly great company...... i really do hope that i can work with you soon.......i have nothing to say to this person talking a lot of helpful thoughts......... thanks
@Roozraf
6 жыл бұрын
My pleasure
Thanks for sharing about this 👍
@Roozraf
3 жыл бұрын
My pleasure 😊
i wish I have boss like him.....my opinion kinda the same about all the hospitality)))
@Roozraf
2 жыл бұрын
Great point, a good leader makes all the difference
A GREAT MOTIVATION!
@Roozraf
2 жыл бұрын
Couldn't agree more
No bad but just a little note about the six exmotional skills ... if you count them there is actually seven of them. I understand that math skills are not that important in hospitality so I will still give 2 [three] thumbs up to this video.
@Roozraf
6 жыл бұрын
Haha, too true!
@b1123ap
5 жыл бұрын
Six emotional skills 1. kindness 2. optimism 3. work ethic 4. curious intelligence 5. empathy 6. self awareness and integrity See. Only 6. :D
You are Right Danny
@Roozraf
8 ай бұрын
Compelling for sure!
PERFECT!
@Roozraf
2 жыл бұрын
sums it up :)
So true!
@Roozraf
8 ай бұрын
Most definitely!
Really informative video sir !!!
@Roozraf
Жыл бұрын
Glad you got some good stuff out of it
Great stuff
@Roozraf
6 жыл бұрын
Thank you
Que capricho 2024 I m Study English um abraço Brazil
Gostaria de legenda em português... como faço?
@Roozraf
2 жыл бұрын
Sorry, not sure I understand and the translate function didn't help rreally
Well talked. from Bd
@Roozraf
2 жыл бұрын
Couldn't agree more
⭐️⭐️⭐️⭐️⭐️👍🏾👍🏾
@Roozraf
10 ай бұрын
👊
@Roozraf
10 ай бұрын
👊
Niiiccee..
@Roozraf
Жыл бұрын
Thankkkssss
He annouced six emotional skills, but listed seven, or am I wrong?
bro started getting philosophical
@Roozraf
Жыл бұрын
haha, went full PHD on us
Do you all think Hospitality Management is a good course? Seems boring and common to me but idk I think I prefer big name college courses. But im too afraid to shift now.
@Roozraf
Жыл бұрын
As long as you get the education, big name or not shouldn't matter much, just do you :)
it's actually 7 skills!!!
@Roozraf
Жыл бұрын
Do tell :)
How awesome! (Trump could learn so much!)
@Roozraf
2 жыл бұрын
Good learnings for all :)
FLVR ✊🏽🥑
@Roozraf
2 жыл бұрын
Ok...
Give me a great meal??’
@Roozraf
2 жыл бұрын
If you buying, sure :)
tes
@Roozraf
2 жыл бұрын
OK...
Wanna be back to this comment 😂2030,2025😂😂😂