I had the same problem so I figured I would check why it’s not getting power and I found a broken wire. So I spliced it back together and it’s fixed.

Very clear an helpful instructions. Thankyou

Good one mate , you’re a legend

Thanks a ton. I'm looking into why mine is having the same problems. Your video was quite helpful.

Great video, I am having the same problem and showing positive continuity so I figured my pump was good, but its not. Thanks for sharing your ideas

@purtnearperkins

2 жыл бұрын

Glad it helped. Just trying to pay it forward. All the best.

Love how you overdrive the drain pump! My pump is running but ........ No code! Machine does not spin! Bought new Hull sensor, Nope! Swap Stator/Sator was not, it drives me nut!

Double thumbs up !! Test it under load!! In other words hook it up and run it. It can test good resistance through the windings and still not run.

Very helpful! Thankyou!

My Samsung is 14 years & has had a few problems over the years. I'm getting a no drain error. Cleaned out pump & all hoses, but it still won't pump a head higher than about 6" instead of 3'. I think the pump has seen better days.

What if the pump is not receiving the 120 volts to operate from the control system? Are there locations on the Main PCB that can be tested for this voltage?

What was the final trouble shoot. My suggestion would be to take a voltage probe reading (backprobe) on the switch plug at 2:32 start tracing back

I wired the pump like you did and it worked fine. I have a Kenmore 110 washer. I checked the machine connection and it was 119 V on the multimeter either when the washer was manually set to pump or cancelled in standby. When ever plugged in the pump connection had power. The rigged power wire had 120V, the machine 119 all the time and pump did not go. What gives? Thanks.

Thanks for giving me something else to check on my pump....this thing is driving me crazy...

I have the same issue with my Samsung Flex Washer Model WV60M9900AV. The tech tested the voltage of the drain pump and it was a correct voltage and said the board was not sending the correct voltage. I replace the board via ebay (since it’s no longer manufactured by Samsung) but it still not draining. When I turn on it makes a sound and there’s a delay and stays in the 11 minutes. When I run the diagnostics it stops at 7 (draining cycle) and shows the SC code. Do you think I should replace the pump and cut the connection and plies the wires together?

You have to go into your diagnostics mode and reset the washer to clear any codes that are stored.

@jimlelan4906

Жыл бұрын

JANIE, How do you do that, I.e. put it into diagnostic mode?

Thanks for the info, did you ever figure out what was wrong with it?

Next step is to swap the feed wire from the board to the pump with good ones. Frayed wires and burnt connectors might be the culprit. If stiil not working, it's probably time to check the motherboard or have it checked by the service center. The board is not cheap but you'll sleep better at night.

@purtnearperkins

3 жыл бұрын

Thanks for the info on a couple of excellent next steps. Very helpful. 👍

First replace it, test it. I like it.

On my pump, N and L are not marked. How can I tell which way to connect it?

Thanks

great! my one i found the drain motor faulty by tak tak tak sound :-)

Thanks.

Main board?

Thank you!

@purtnearperkins

5 жыл бұрын

Hi Mike - my pleasure. Just trying to help someone else out. KZread has gotten me out of a few predicaments. Hope you get yours working.

@papii706

4 жыл бұрын

@@purtnearperkins Thanks for the info! Would a reading of 11.2 ohm mean that pump has gone bad?

@purtnearperkins

4 жыл бұрын

Christian Osborne Hello, I’m afraid that steps just outside the realm of my capability.

@rogerlarue4927

3 жыл бұрын

What was wrong with it?

I just fix my washer I followed all the steps in the video and everything was good, what I find out it was a bad connection I just cut the connection and plies the wires and I put them together and fix the problem

@purtnearperkins

4 жыл бұрын

Awesome. Glad it helped. I’m just trying to pay it forward a little. KZread has got me out of a pinch several times. 👍

tnx l lot big like

Control panel?

Having same issue with washing machine. ( Kenmore 110.21302010 ) I pulled the pump out, did the same test. Put it back in, and it came on, then stopped. I wiggles the wires and it started working. I narrowed it down to a specific spot. Cut it, but it looked fine. Put it back together and it wont come on at all. The motor says 120V on the side. Looks like it is getting 30VAC. It's about 10 years old. Could be the relay on the control board as well. Carbon I'm sure has built up some switch 120V for 10 years. Will be cutting the relay apart to check it next.

@tsunami4779

4 жыл бұрын

Jumpered out the relay and the issue still present. Found another bad wire connection on bottom plug for a switch.

@davidvs9712

3 жыл бұрын

@@tsunami4779 Jason, my washer, Samsung model wf448aaw/xaa, is experiencing the same thing. only getting ~30VAC at the pump when it's commanded on. checked the circulation pump and it's getting the full 120VAC. Any thoughts on the voltage drop to the Drain Pump? Thank you

Why my Samsung washing machine has two drain pumps

Thanks for sharing that's the issue I am having right now the pump only works intermittently. For example ND error code will pop up and when I press the start button it will erase the code and the pump will work again and that continues to be repeated over and over again with almost every load. Did you find out the issue? I was thinking maybe the board?

@ThaDraGun

11 ай бұрын

Did you figure it out, was it the control board? I replaced my pump and I'm still having issues. It works fine for a load or two then just all of a sudden says it's not draining. I stop and try to start again but it still won't work. If I disconnect the power for a bit, try it again and it works just fine...for a bit. I'm guessing when I disconnect the power it's erasing the error memory or something and that's why it works again.

how did you do the two pieces? you bought them? what are they called? haha i tried to test it but just by holding the two wires i cut...

The primary or main control board is probably not sending power to the drain pump because is is faulty, or the wire harness that connects from the control board to the pump is frayed, broken or there's a loose connector from all the drum knocking and swaying that occurs from a heavy wash load. The wire harness is a pain to replace and costs less than replacing the main control board. If you can get a hold of known good parts then you can swap out to do a process of elimination. If you speak with Samsung, you can find out if there's a recall on your machine, and they may replace the control board as part of recall repairs. Also, you may get an extended warranty for 1 year from the date of the recall repairs.

@purtnearperkins

5 жыл бұрын

Mark Youneva, thanks for the tips; very good information to have. That’s one thing I didn’t check.

@hhhhhjjj234

4 жыл бұрын

be carefull sometimes under test the pump may look good ( the resistance and powering /spining it) but the wire are weak when the pump is sucking it means under load the pump behaving differently and may fail to work so the solution is to change with new pump

And that black rubber grommet gets stuck too. Make sure that is not stuck closed

When you connected the load test does pos/neg matter?

@purtnearperkins

Жыл бұрын

Positive/Neutral didn’t matter on the switch side.

HOW/WHERE do we get a power cord to connect to the pump? It’s not like we’re all electricians and can make what you made. No appliance repair shop will help me.

Do the positive or negative terminals matter when performing this test on the drain pump?

@miloscristi2184

8 ай бұрын

from the functional perspective the pump will most likely work, it is alternating current (AC) therefore no negative or positive, it will be live or neutral. From the safety perspective is a big YES, it does matter.

Does polarity matter? How do you know which is the hot and neutral?

@09sheerios

3 жыл бұрын

If I am correct, for AC voltage it does not matter. If the pump takes 120v as the video shows, then it does not matter, but do verify with others.

@appliancedude63

2 жыл бұрын

The only thing polarity would do is control which way the motor spins. It's either going to spin clockwise or counterclockwise.

Just for those reading this who are inexperienced... unless you know well basics of electrical safety DO NOT make your own extension cord adapter with a 120VAC outlet, even with the switch you could easily injure or kill yourself or start a fire. At the very least DO NOT connect or disconnect the cord from the pump while the cord is plugged into the wall, even with the switch off.

@Microplantas

7 ай бұрын

do you know where can I get an extension cord with switch ? i need it to test a washer drain pump?

Is there a name for that type of external power cable you used? This is a great video. I’d like to test my pump before I spend $100 on a new one. I’d prefer the plug with the switch on it too, so that it doesn’t turn on as soon as I plug it in.

@chrisbecker606

Жыл бұрын

Any power cable will work. Just cut the end that doesn’t go into the wall.. strip the wires and attach the connectors

@kennyrichard1167

Жыл бұрын

@@chrisbecker606 what type of connectors are those? What size?

@jimlelan4906

Жыл бұрын

@@kennyrichard1167 I think they are called spade connectors. They clamp onto what ever wire (lamp cord) that you want to use. You can get them at Home Depot, or any ace hardware. Just take the pump motor with you to get the right size. Crimp on with a pare of pliers.

@kennyrichard1167

Жыл бұрын

@@jimlelan4906 thank you very much. Happy holidays

What is the name of the manual switch you used? My husband would like to get one.

@purtnearperkins

Жыл бұрын

That was actually just one of those simple switches I took off an old lamp or something.

@purtnearperkins

Жыл бұрын

But something like this on Amazon for $5 would work awesome. a.co/d/9kztegw

@NoMfingComment

Жыл бұрын

@@purtnearperkins What model/name is the Manual Switch you used at @02:46 in the video?

How do you know which is hot wire?

@willwalker2672

2 жыл бұрын

It is not polarity concious as it is AC Voltage (Alternating Current)

@marcvarner1

2 жыл бұрын

@@willwalker2672 polarity conscious, lol. I've got to remember that one.

yout water level hose might be pluged... try to blow it

Was the main circuit board the problem?

@longhappymehappy5171

3 жыл бұрын

Its not giving volts to the drain pump

Did you make or buy those wires to test the motor?

@purtnearperkins

5 жыл бұрын

Just made them from pieces I had in the shop.

The hose

You didnt mention whether u used that made up lead direct to mains which would bec240v or an adjustable voltage supply ? Thanks

@ashley-GX3

2 жыл бұрын

We're 120v in the us

@kevinhancock4064

2 жыл бұрын

@@ashley-GX3 ah 0f course thanks

Did you ever figure out

Relay

If you contact Samsung- they will automatically reset the mother board in the washer thru the phone! That’s your issue!

@jimlelan4906

Жыл бұрын

Do you have a contact number?

Ever figure out what it was? Working on my pump now

@purtnearperkins

3 жыл бұрын

It’s been so long I can’t recall. I should have done a follow up edit. We did get rid of them some time ago. Good luck with your diagnosis.

My meter read 11 ohms. I assume the pump is bad?

Definetley the computer maybe a relay broke...