Did you run into any issues on delivery day? Did you use our checklist? Let us know!

@kevo0954

3 жыл бұрын

I tried to download the guide by requesting the pdf but I get an error. No joy.

@FitzgeraldKrox

2 жыл бұрын

We can't download the list, your site is broken.

@tesbros

2 жыл бұрын

@@FitzgeraldKrox could you specify the issue so we can get it fixed? Thanks!

@FitzgeraldKrox

2 жыл бұрын

@@tesbros "An error occured when submitting. Please try again later." when trying to enter email to get the list mailed. The blogpost also mentions there should be a link for the list, but it's either not there or you've hidden it too well.

@tesbros

2 жыл бұрын

​@@kevo0954 The checklist link in the description is now working!

Your video and list is very thorough. I'm very glad I found this before getting my Tesla.

Make sure all the seatbelts work. I test drove the Model Y Performance and my wife and younger son had to stay at the dealership because two of the 3 seatbelts in the rear seats didn't actually work. My older son road shotgun and nearly shit himself every time I floored it 😅

Very useful hopefully picking up my tesla in the next few weeks will definitely use this

Honestly the best delivery day video ever made. Giving every detail to pay attention to when delivery perfect video

@tesbros

3 жыл бұрын

So glad it helped!

Well explained.. I will keep this video in mind when I take delivery of my tesla3 in July. Thank you

Thanks Just got my M3 Your checklist was great Cheers

thanks a lot for the check list, will be for sure useful when the car delivered,

I like the lil pep talk at the end! We do deserve the best 😅

Great vid. It’s a pity, after spending £50k on a car, the customer has to check the car has been built correctly. You don’t need to do all these checks on a car half the price. A VW, Mazda, Peugeot, GM etc. Come on Ellon, get the Tesla staff trained, and make them responsible for the Pre Delivery Inspection. It has benefits, enhancing Teslas reputation, and giving feedback to the factories on recurring faults.

@walex19

2 жыл бұрын

exactly. I ordered the Y and it sucks that one has to check all this...

@SE-dn7xl

Жыл бұрын

Lol wtf are you talking about. Mercedes, BMW, McLaren, Range Rovers and every other manufacturer rolls out duds from the factory all the time. The dealership will either damage something during delivery inspection or during transport. This isn't a Tesla problem, this is an industry problem.

@jcgraphics3d

Жыл бұрын

It seems to me that it makes sense to check over any car purchase. You should certainly inspect at least as well as you would for a rental car before you drive away.

Thank you so much! I'm getting my model 3 tomorrow and this is super helpful :)

@tesbros

2 жыл бұрын

Glad to help! Congrats!

Nice checklist. I think I've looked at maybe 4 of these so far and I like yours the best.

Thank you very much, the check list is very helpful

Hi from CA, Just want to say thank you! I used your checklist when I picked up my M3 and it came really handy!

@tesbros

3 жыл бұрын

That’s amazing to hear Edgar!

great video, used this when i picked up today!

Awesome!! And that wrap color on the Y!! Stunning.

@tesbros

Жыл бұрын

Thank you!

Why doesn’t Tesla service centers do something like this for each car?

@thetadecay5551

Жыл бұрын

because Tesla is a tech company not a automobile company 🥹

Just printed this out for my delivery this morning of a 2021 M3P! Thank you!!

@tesbros

3 жыл бұрын

Congrats!!!

This is so helpful,thank you

Wow! This is a great checklist and tutorial. Thank you!

@tesbros

3 жыл бұрын

Thank you! Please subscribe for more content like this!

Excellent Video! Well done.

Doing gods work sir. Subscribed

Excellent information thank you

Thanks very much! Very useful

@tesbros

3 жыл бұрын

Glad you found it useful, Frank!

great checklist and help you stay on tract during the delivery inspection process. Nice Job

@tesbros

Жыл бұрын

Glad to help!

Thanks Bro. This Friday I’m going to take my Model Y . Your list is very useful, gracias amigo . Greetings from Shanghai!

@tesbros

2 жыл бұрын

Congrats on your Model Y!

Ji Hoon! World is so small, I met him at Hawaii in college, such a good guy and very nice videos! Also pretty good at tennis 😅🌟 Keep up the good work!

This was such a helpful video. Expecting to pick my Model 3 the day after. So excited to get my first Tesla ☺️

@tesbros

2 жыл бұрын

Congrats!!

@hazzaalshamsi483

2 жыл бұрын

@@tesbros How was it?

Thanks for this information. I wll be printing this to take with us to pick up our vehicle.

@tesbros

Жыл бұрын

Glad it was helpful! Congrats on your new ride!

So thank you for the video, I was unable to find any downloadable or printable checklist. I’m not sure what’s going on there, but a lot of people said they couldn’t find the checklist either. Some said they found it, but it didn’t work, so I don’t know what’s going on there, but I wasn’t able to find it. I also noticed that you didn’t look at the seals, particularly around the doors, and so when I picked up my Model 3 back in 2018, I didn’t do much of an inspection, and so by the time I discovered a loose door seal underneath on the passenger side door, it was a year or so later and of course the car was out of warranty at that point. So make sure to check all door, and window seals, front trunk and rear trunk seals to make sure that they are tucked in properly, as well as the overhead pillars, because I had one come loose as it wasn’t properly secured, but all these problems was fixed by Tesla with no real issue, however, because by the time I discovered that seal on the right side of the door, it was well out of warranty and the guy wanted to charge me $140 just to put some glue on a seal. I said you got to be kidding me, I can do that myself, and that was the end of that conversation. So here’s the thing, your car is under warranty, and so you don’t have to panic because you took delivery and got home and discovered some issues that you did not see at the service center prior to accepting the delivery of the car, and so don’t let that ruin your delivery day experience with the folks at the service center. So barring any major issues that would be obvious to a duck, minor paint chips and scratches, shouldn’t become an issue where you are rejecting taking delivery of the vehicle, as these things can be easily documented as well as fixed, and so simply document what you have discovered and use the app and make an appointment to take your car into to the service center, as those things can be taken care of and Tesla is isn’t any different than any other manufacturer of products, particular one as complicated as a motor vehicle. So you’re going to experience some issues, but again don’t let that ruin your experience with your car. These things can be taken care of and barring some major issues, take delivery of the car, and realize that the car is under warranty, and that you can get these issues fixed, as Tesla isn’t any different than any other automobile, manufacturer when it comes to these issues, and all you need to do is use the app to make an appointment, and have these issues taken care of. Cheers 🥂

Thank you!

Great video, thanks so much

@tesbros

2 жыл бұрын

Glad it helped!

Nice walk around! Only correction is the cars no longer come with the 14-50 adapter. Have to buy it separately now.

@tesbros

3 жыл бұрын

Good catch! The downloadable checklist is updated!

Thank you very much for this! This will really help when picking up my new Tesla! Please add: Check to make sure that a USB Flash Drive is Pre-installed in the Glove Box, at least it should be there for the Model S.

@tesbros

2 жыл бұрын

Great tip! I will add it to the description 😄

I placed my order for Tesla X Plaid but vids like these are giving me second thoughts but then I think about my SUV monthly gas bill, now stands @$1,000. No going back on decision.

I DO deserve the best. Thanks man!

@tesbros

3 жыл бұрын

You sure do!

Extremely helpful checklist!

Got a tesla model 3 standard range ordered in May super excited waiting is the sucky part lol!!! Oct to December latest

@tesbros

2 жыл бұрын

Congrats! It'll be worth it!

lmao, thank goodness i ordered mudflaps from you guys. Just got my Tesla this past weekend and as i was installing the rear passenger side one, i discovered all the nuts holding the wheel liner in place were half unscrewed

@tesbros

7 ай бұрын

oh no! glad you found that. hope you're enjoying your new ride though!

tesla should bring that color back specially avail for MYLR

I still think it’s crazy you need a checklist and go over these cars like this. All the other cars I’ve bought in the past you just get the keys and go

@MidWesti

Жыл бұрын

pretty sure you can just get the keys and go with a tesla as well.. but you can also do this similar checklist with every car and manufacturer too.

@york2600

Жыл бұрын

You would expect these things to be right from the factory on a base model Kia, let alone a 60k car. It's embarrassing that Tesla can't get this basic level of quality control done. I've bought low and high end cars and never needed to do anything like this.

i really want to upgrade to a tesla model 3 but they seem so delicate and. I would expect a mass production car to be delivered perfectly. i have never had to check a brand new car for imperfections before.

@tesbros

2 жыл бұрын

They've gotten much better than it used to be.

Thanks so much for this list. I should be getting my Tesla Model 3 next month. I'm really excited for it but also really nervous.

@tesbros

2 жыл бұрын

Congrats! You're going to love it!

@wyattpotter2103

2 жыл бұрын

@@tesbros Thanks I hope so I drove one and it blew my Mustang out of the water. Should save me a lot of money in the summer sense I spend anywhere from $500-750 a month.

@gayledrake

Жыл бұрын

You better be nervous! We got our Y we ordered in June 22 yesterday on 12-31-22, the last day of the $7500 December discount & have WIDE unattractive misaligned panel on the front HOOD and the TESLA HEAD ARROGANT DUDE said it PANELS are NOT adjusted because they left factory within TESTLA’s inspection specifications!!!! “ We we told flatly to sign to accept it with flaws (sharp taillight protruding glass and panel misalignment) and they have people waiting in line to take ours and they’ll order us another one that will get here in March but we’ll lose the $7500 December discount! They could care less about poor quality of their product OR “your disappointment” or your $66,000!! Their cold callous attitudes SUCKED!

@mujjuman

Жыл бұрын

@@gayledrake I’m on my way to pick up my M3P right now and I’m nervous as hell for that exact scenario happening to me too 😭😭😭

Thank you, very good the job but the checklist is missing in the link above ?

@tesbros

3 жыл бұрын

Link is in description now!

Super useful checklist, thanks for it

@tesbros

3 жыл бұрын

That’s what we’re here do :) please subscribe if you want more useful videos like this!

So Tesla is basically using owners as their QC department. Haha they should be paying us for this.

A car at that price point should not need a checklist.

Awesome vid and checklist! Curious, how long does it take for Tesla to fix some of the more serious defects like panel gap misalignments , paint and glass issues, etc.

@tesbros

3 жыл бұрын

Depends on your service center and severity of the issues.

Very weird. I never checked my Porsche in dealership. Weirdest think Tesla always 60 mph on highway. Can that car go faster?

I had to drive 6 hours to get home from the Tesla dealer in NJ. When I got there to pick it up the dude moved the cone out of the way and said you’re good to go. He said “it’s self explanatory for the most part” It was the first time I had ever sat in a Tesla. I got in it and watched some KZread videos and drove back to Maine. Honestly I wouldn’t of had it any other way. Took me 1 stop on the way home to Maine. I’m sure if I had asked he would of done the whole show me every button thing but I prefer to figure it out on my own.

@Xyphren

2 жыл бұрын

and you're the person they want buying the car. I got one for my Wife and she was Flat out crying because there was ZERO help. it took us 10 min to figure out how the get the thing into drive we thought it was broken. Turns out pressing down lightly like you assume would work does nothing, it takes pressing it harder. Just stupid shit like that runied what should have been a fun new car experience.

@jayhache5609

2 жыл бұрын

*would have, would not have had… sigh. Yes, I am a Grammar Commie.

Question - can the service center fix various alignment issues you noted in the panel, hood, and light?

@tesbros

2 жыл бұрын

They should be able to!

I’m going to share this checklist and your YT page of you don’t mind

@tesbros

3 жыл бұрын

Of course! Thank you!

Williamson! I live in Franklin TN! :)

@tesbros

3 жыл бұрын

Awesome! We're not too far!

@kevinpayne8785

3 жыл бұрын

Maybe I’ll see you at a local Tesla event. I’ll introduce myself.

@tesbros

3 жыл бұрын

@@kevinpayne8785 Please do! Looking forward to meeting ya!

“…because you deserve the best.” So honest! Super helpful! Thanks a ton!

I'm going to guess the wiper hitting the hood is due to the incorrect fit of the hood on the front left.

@tesbros

2 жыл бұрын

Yes, could also the the bolt that holds the wipers in place.

I love how when they played the music you can see melanie martinez

Hey how long is the pickup process picking up a new Tesla from the dealership on delivery day?

@tesbros

2 жыл бұрын

A lot has changed. When I picked mine up in 2018, it was like 30-60 min with a walkthrough and all. Then in 2020 covid time, it was 5 min lol. Everything was inside the car and ready to go. I assume it’s similar to that now but it also differs on where you pick it up. Just don’t be afraid to go in and ask questions. They’re there to help.

It comes with a 14-50 plug?

@tesbros

2 жыл бұрын

Not anymore, unfortunately.

It sucks how QC is poor

Dose it come with NEMA-1450?

@tesbros

2 жыл бұрын

Not anymore. We corrected it in the comments and description. You can still purchase from Tesla.

Thanks for the video! Do I accept the delivery if I find a list of problems / issues with the car? I ordered a Model Y for this month. Will they give me a hard time? How best to manage addressing the problems / issues with the car? - thank you

@tesbros

Жыл бұрын

Congrats! Yes, you can still accept delivery if you find issues - as long as these are easy fixes and the car is drivable. I think the best approach is to make a list as you're inspecting the car and then let them know all at once when you're finished. They can then schedule a service appointment for you to get things done at a later date. They shouldn't give you a hard time! It's a big purchase, and you want to make sure you're getting your new ride in the best condition.

@paulstreit6614

Жыл бұрын

@@tesbros Thank you so much!

Wow. It seems you need time to check everything. It's like home inspection (Tesla Inspection Service) Tesla is not for me. I'm buying Acura TLX

@jcgraphics3d

Жыл бұрын

Just because no one cares enough about Acuras to make a useful inspection list doesn't mean that they will have fewer problems.

Where do i get the checklist? Thank you!

@tesbros

2 жыл бұрын

blog.tesbros.com/tesla-delivery-checklist/

Is the list from Tesla or your own? How long does it take to go through? I wish the delivery center did this.

@tesbros

Жыл бұрын

This is ours. Not sure what they use on their end.

They didn’t let me inspect the interior without having to accept the car first. >_>

I never thought I would find someone with my last name LOL. Anyways, very helpful video.

@tesbros

3 жыл бұрын

Ha! Nice to meet you, "bro"!

@johnpark4038

2 жыл бұрын

Very common last name in Korea though

Kinda sad that you pay 10-15k more for Tesla and they have these massive problems. They are minimal, but the amount is outstanding.

If you lease, what are the checklist

@tesbros

2 жыл бұрын

You would look for the same things

We gotta do all this ON delivery day? The sales rep told me a delivery driver will come with the car and they will take the trade in. Does that mean I have to spend 20 minutes or so inspecting the vehicle as he waits? Is anything that wasnt caught on delivery day still serviceable if I catch it after the fact or is accepting the delivery while not catching the defect finalized if wasnt flagged upon receiving? Im kinda nervous as my delivery is this week and this whole checklist thing seems very exclusive to tesla problems. Any response would be much appreciated!

@tesbros

2 жыл бұрын

If issues aren't caught on delivery day, it's definitely still able to be fixed whenever you do find them! You'll just need to contact your nearest Tesla service center. The reason for doing all this on delivery day is to make sure defects are flagged and in the system so you know for sure they will fix it for you for free and not blame you for any issues after you drive it off the lot.

@jcgraphics3d

Жыл бұрын

I would think the most important issues to report on delivery day would be things like scratches that you might cause yourself after taking delivery. You are not going to be the cause of panel alignment issues or non-working mirrors, etc.

Have a Question: When you pay FULL amount money before Delivery or after checking in vehicle during Delivery day? If you found something outstanding during you check in and refuse to accept vehicle? Tesla will refund or you going to court? How it works?

@tesbros

3 жыл бұрын

You can refuse delivery and they'll assign you a new vin.

@sunfarm1963

3 жыл бұрын

@@tesbros Thanks

I’m watching this because I’m also going to pick up my vehicle that is six hours away. Hope nothing is wrong because it is a demo model.

@tesbros

3 ай бұрын

Those are usually in good shape. Good luck and congrats!

@johnnysokko2004

3 ай бұрын

Thank you, will definitely be using your checklist.

Why does only the front left door seem to have chrome (at 5:15)?

@manishvidhani200

2 жыл бұрын

Also the door frame of the front left has chrome. If this is a manufacturing error then i feel really bad for this guy.

@tesbros

2 жыл бұрын

At our company, TESBROS, we make vinyl wraps, one big seller being the chrome delete wrap. A customer wanted to see what it was like before and after, so I split my delete like that so they could see the difference. I know it looks odd in this video, I just hadn’t fixed it yet 🤣

Does the 2021 model come with the Nema 14-50 plug?

@tesbros

3 жыл бұрын

Unfortunately it does not. But I would double check as these things change frequently.

@inMuskWeThrust

3 жыл бұрын

@@tesbros change your video then that’s very misleading and can cause trouble when people are picking up their car.

@tesbros

3 жыл бұрын

@@inMuskWeThrust we will update it in the near future. In the meantime we added a notice card.

@jayhache5609

2 жыл бұрын

@@inMuskWeThrust You forgot to say “please".

And if I find something wrong I tell them when picking up?

@tesbros

3 жыл бұрын

Yes!

Are the Teslas hand made or in cheap manufacturing unit somewhere in China? Why the body panel alignment issue? Also after paying about $ 50000 doing the pre delivery inspection is going to be very overwhelming. Am ok doing this PDI had it cost just about $15000. I need my peace of mind after paying $50000!

Are you saying the new cars come with nema 14-50s???

@tesbros

3 жыл бұрын

Sorry it does not anymore.

@trojansky2348

3 жыл бұрын

Ok…I just bought one man! Lol

@tesbros

3 жыл бұрын

@@trojansky2348 congrats!!!

Nema 14-50 is not included in my model y..

@tesbros

2 жыл бұрын

We put that in a note in the description! So sorry for the confusion.

@frankwxu

2 жыл бұрын

Thanks for the clarification. Excellent video!

I plan on trading in my 2019 honda civic sport sedan in July/ Aug this year ( currently waiting our house to close escrow by then), do you anticipate MY price increases by then ?

@tesbros

3 жыл бұрын

That’s hard to say but may be possible due to increase in cost for materials.

@wavshrdr8452

3 жыл бұрын

I would bet on it that we'll see more price increases. Tesla is selling every car then can build it seems. Even after gutting content like removing radar and adjustable passage lumbar support, they still keep flying off the lot so to speak. Add in a chance of possible tax credit, and Tesla can jack the price even more since the gov't will be making up some of the difference. It is simple supply and demand.

@tp1924

3 жыл бұрын

@@wavshrdr8452 perfectly put

Old video, but I’m going through the same issue with built quality after picking up the MY today. I mentioned it to the SA and he said it became “acceptable” at Tesla for misalignment issue & I had to pay for it if I want to get I fixed. That comment ruined my whole pickup experience.

@tesbros

Жыл бұрын

Very sorry to hear that. What was the misalignment issue if you don't mind me asking?

@brucetrx

Жыл бұрын

@@tesbros I couldn’t close my driver side without slamming the door. The headlights & tail lights are not flushed to the body. Some sharp edges are protruding out, which is a real hazard. Water standing on top of the plastic frunk… The car has been in my garage since the pickup. I’m afraid driving it in the rain as the water would find it way in those areas.

@Fearlys

Жыл бұрын

Im picking up my MYP today from Burbank and this is not what I want to hear from a recent buyer. 😒

The one dislike on this video is from Elon.

Are the panel gaps fixable? Or should we reject the car?

@tesbros

Жыл бұрын

Depends on the gap. Trunk/frunks are usually fixable.

@HKX_ORANGECHICKEN

Жыл бұрын

@@tesbros my model y has a gap on the c pillar trunk area where it meets the back quarter panel. Is this fixable? Driver side is fine but passenger is not

@tesbros

Жыл бұрын

@@HKX_ORANGECHICKEN yes should be fixable. Schedule service with Tesla.

Hi quick question, if multiple problems are found with the car and you’re picking it up at the service center, could they technically fix it there before you drive it off the lot? I’d hate to notice all these problems and then have to drive off tbh

@tesbros

2 жыл бұрын

Depends on what it is. And I would hate that too, but you'll thank yourself for it later

@rtobyc

2 жыл бұрын

@@tesbros let’s say it’s multiple misalignments and panel gaps for instance ?

@tesbros

2 жыл бұрын

@@rtobyc no, you would have to refuse to take delivery if it isn’t functional, or if something bothers you enough to not take it. But if it’s minor, you can accept delivery and then fix it later within your warranty. You would just have to set up an appointment with a service center to do that later

@rtobyc

2 жыл бұрын

@@tesbros in your experience, did you have to take it for a service ? If so how long did it take you and how was the process ?

@gayledrake

Жыл бұрын

I went yesterday and picked up my $66,000 Y and I had watched here on You Tube where buyers wrote about Tesla flaws and issues so as I walked up to inspect my car within 10 seconds I was horrified to see the blatant misaligned panels!! Horrible wide black horseshoe shaped black WIDE seams ON THE SNOW WHITE HOOD!! Ugly unattractive as hell? I showed it to other car buyers whose car’s had smaller prettier seams and they EVEN started looking over their cars and finding panels in one side different than the other side and the ONLY Tesla 4 representatives were “KIDS” 26 and under WITHOUT any expertise taking care of such situations…zero PEOPLE SKILLS who DID NOT GIVE A SHIT about “quality control inspection failures”! In fact I was told, “”you don’t have to accept it but you will lose the $7500 discount if you don’t and ask us to order you another one and it won’t get her till March!”They said “every car MEASURED “WITHIN Tesla “specifications”! Kennesaw EMPLOYEES were too young unskilled lacking experience and Musk should give discounts to VISUALLY unacceptable cars failing to pass $66,000 inspections! One area the point on the tail light glass protruded out so far it CUT a person’s finger as he touched his finger over it!!APPALLED! Disappointed! Angry! Beware! I made recordings and videos. of employees and witnesses names also. Elon will get a letter why his stock deserved to drop with incompetent employees and undesirable assembly line workmanship!! 18:35

With all the perfectionism Elon Musk is known for, I for the life of me can not believe that there are uneven gaps on the Tesla cars. Can someone shine a light on this for me please? Thanks

@jayhache5609

2 жыл бұрын

My understanding is it costs time and money to get rid of those gaps at the factory, which Elon and Tesla are not willing to pay for on a mass scale. So, when they get it half-right, or half-wrong rather, they only pay half the time and money in total. In other words, we are their unpaid engineers finding the gaps for them. TLDR We pay with our time and money, and Tesla doesn’t.

Tesla should do the checklist before delivering the car to the customer. Poor customer service, for the high price you pay. No dealership

@jcgraphics3d

Жыл бұрын

Hopefully they do also check over their cars when they receive them. Would be interesting if anyone knows more about their process.

Fucking outrageous that the customer has to do the quality control process.

When you need a delivery checklist for a vehicle purchase you need to re-think the brand entirely. Unreal.

Their QC is horrible!! For a 60k car?! Buyers shouldn't have to worry about exterior defects. A12k Kia or Hyundai have better quality than Tesla

BUY A TESLA SEEMS LIKE A LOT, ALOT OF WORK .... FUCK IT ILL WAIT TO THE KIA

This is sad that a video like this exists. Tesla need to step up their game and not hand off responsibility of quality assurance to their paying customers. This is sad and makes me nervous about my order.

@tesbros

2 жыл бұрын

Hi there, I've had a Tesla since 2018 and it's improved dramatically since then. So I wouldn't worry too much although it's still good to make sure you double check your car when picking it up. Good luck with your order!

A brand new car should not have this many problems

@tesbros

Жыл бұрын

They have gotten much better since we shot this video. But it's still best to ensure you have the best vehicle before delivery.

@mujjuman

Жыл бұрын

@@tesbros I agree. I used your checklist during my delivery. Thanks

Thank you!