Sue Holden is Chief Executive of Aqua, an NHS improvement organisation. Starting her career as a librarian, she trained as a nurse, then as a midwife, and she has worked in the NHS for over 40 years. She became Executive Director in a Teaching Trust before becoming an Improvement Director for NHSI in 2015. She then worked 5 years with Trusts in Quality and Financial Special Measures, and from 2019 - 2022 as NHSE, National Director for Intensive Support. Sue believes in the importance of supporting individuals, organisations, and systems to improve.