Sonos Roam is Dead and Won´t Start | How to Fix
Ғылым және технология
If you are trying to use your Sonos Roam / Roam SL and it - for whatever reason - is simply not starting up nor accepting any type of charge this might solve your problem. At least it solved mine. No guarantees unfortantly, but figured since it helped me it might work for someone else as well.
Please share any questions or thoughts in the comments below and I´ll do my best to answer them.
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Пікірлер: 74
I left my Sonos plugged in for a month on holiday. When I returned it was dead, nothing I did could start it. This trick worked perfectly. Thank you for sharing!
@GetThereFaster
4 ай бұрын
Fantastic to hear! Thank you so much for the comment :-) Happy to be able to help! // Chris
You, my friend, are a legend. My Roam has been doing this since I purchased it 3 years ago, and would frequently go off for months on end (generally after being used as a portable speaker rather than statically at home whilst on charge). I had all but lost hope for it, particularly as Sonos are still yet to admit there's any issue with these devices and their offshore support teams are woeful. I had conceded that this speaker was destined to be a very expensive black brick, sitting in my bathroom, whilst I awaited a day for it randomly spring back into life. Alas, that never happened, but from following the steps in your video, within 2 mins my Roam is now working again!! I've no idea how long it'll last for until I need to repeat these steps, but at least I can return to singing along to some music when in the shower, rather than torturing my neighbours with my acapella renditions. ;) Thanks a lot!!!
@GetThereFaster
2 ай бұрын
Thank you so much for the comment! Fantastic to hear the video helped :-) I have had to redo this two times since the video was made. So you might also encounter it again :-/ However at least it's nice to have some music! Thank you again! // Chris
Thank you so much. Just got it new, and it didn't start. Was trying a lot of things, but this one did the trick! Have no clue why though.
@GetThereFaster
6 ай бұрын
Thank you so much for the comment! Fantastic to hear it got solved. Guessing it´s some kind of battery-bug. Hopefully software related and can be fixed later. Thank you again! :-) // Chris
Wow. You saved me. Just getting ready to go on vacation and bring my Roam, but it was dead. Tried everything and then found your video. It worked! Thank you!
@GetThereFaster
Ай бұрын
Fantastic to hear the video helped! Thank you so much for the comment :-) Have a nice vacation! // Chris
This actually worked. I thought I was screwed but this saved me. Thank you!
@GetThereFaster
3 ай бұрын
Thank you for the comment! :-) I was actually sceptical to this working when I tried it myself for the first time :-D Great to hear the video helped! // Chris
This fixed it. Thanks so much!
@GetThereFaster
6 ай бұрын
Awesome to hear it helped! Thank you for the comment :-) // Chris
Thank you, worked perfectly!
@GetThereFaster
6 ай бұрын
Thank you so much for the comment! Awesome to hear it worked :-) Thx again! // Chris
Holding down the power button and plugging in started charging. This actually what!! Thanks!
@GetThereFaster
Ай бұрын
Fantastic to hear it came back to life! :-) // Chris
Thank you - fixed it !!
@GetThereFaster
7 ай бұрын
Awesome to hear! Thank you for the comment :-) Happy to be able to help! // Chris
Thank you! This worked for me. Was about to disassemble to replace the batteries.
@GetThereFaster
2 ай бұрын
Fantastic to hear the video helped! Thank you for the comment :-) // Chris
Thank you so much for sharing. This worked for me as well . Much much appreciated!!!
@GetThereFaster
Ай бұрын
Fantastic to hear it helped! Thank you so much for the comment :-) // Chris
Thanks for sharing. Fixed just as you said.
@GetThereFaster
5 ай бұрын
Fantastic to hear! Thank you for the comment :-) // Chris
This worked!! Thanks greatly for the advice. Great vid, thanks.
@GetThereFaster
2 ай бұрын
Fantastic to hear! Thank you so much for the comment :-) Happy to be able to help! // Chris
Thank you! This reanimated my Roam as well. :)
@GetThereFaster
2 ай бұрын
Fantastic to hear! Might also consider changing the name of the video to simply "Reanimate Your Roam" ^_^ Thank you for the comment and have a great day! // Chris
Also worked for me, thanks for the tip!
@GetThereFaster
2 ай бұрын
Awesome to hear the video helped! Thank you so much for the comment :-) // Chris
Wow, this was great timing. Thank You!!!!!!!!!!
@GetThereFaster
4 ай бұрын
Fantastic to hear! Happy to be able to help :-) Thank you for the comment! // Chris
@carltongonsalves7465
4 ай бұрын
I'm assuming this is a software glitch? I have 2 generations of SONOS products (wired) and am surprised about this. I saw threads about battery issue with some folks after 1 year, but also saw some people have had them for longer (3+ years) and still going strong! Unfortunately, SONOS customer support is not as great as it used to be.
@GetThereFaster
4 ай бұрын
@@carltongonsalves7465 I´m assuming so. However whether or not Sonos can actually address it I am unsure about. Mine has not displayed this issue since the the video was made, despite having a completely empty battery several times after that. Battery life has always been a bit subpar in my opinion though. // Chris
omg, this fixed my roam. thank you so much
@GetThereFaster
3 ай бұрын
Awesome to hear the video helped! Thank you so much for the comment :-) // Chris
You are awesome - thanks for sharing this 🎉❤
@GetThereFaster
3 ай бұрын
Thank you so much for the kind words! Happy to be able to help :-) Thx again! // Chris
Super big thanks that power button 30 second press works!!
@GetThereFaster
Ай бұрын
Fantastic to hear the video helped! Thank you so much for the comment :-) // Chris
It works u save money and time thanks😊
@GetThereFaster
3 ай бұрын
Fantastic to hear the video helped! Thank you for the comment :-) // Chris
Thank you so much man!
@GetThereFaster
2 ай бұрын
Thank you too for the comment! Fantastic to hear the video helped :-) // Chris
you fixed it!!! thank you so much mate!! great Vid
@GetThereFaster
11 күн бұрын
Awesome to hear it worked! Thank you so much for the comment :-) // Chris
Worked for me !
@GetThereFaster
3 ай бұрын
Fantastic to hear! Thank you so much for the comment :-) // Chris
Thanx alot
@GetThereFaster
Ай бұрын
Awesome to hear the video helped! Thank you so much for the comment :-) // Chris
Worked totally
@GetThereFaster
Ай бұрын
Awesome to hear! Thank you so much for the comment :-) // Chris
I just got my speaker and it’s giving a lot of issues, it doesn’t show me any other color apart from the orange indicator, doesn’t show up in the Sonos app when I try to pair, and sometimes doesn’t even turn on, could this be because of low battery or something else?
@GetThereFaster
24 күн бұрын
Hi! Sorry to hear it´s now working :-/ Could be because of low battery, however if it still doesn't work with the "holding power button for 30 sec, keep holding and then insert the power cable" I would argue that it is a factory default somehow (at least if the speakers is completely new) and needs to be replaced. // Chris
I love u 😊 tube! Problem fixed! Thank u
@GetThereFaster
2 ай бұрын
Fantastic to hear the video helped! Thank you so much for the comment ^_^ // Chris
My roam when it sits for a week shows its dead and wont turn on. I just hold the rear for a little bit till the white light flashes and it comes back to life. Been doing this for nearly year and never had an issue. Even though it shows as dead it will play for hours without touching a charger
@GetThereFaster
Ай бұрын
Yeah, been doing that too a lot of times to get it to come back to life after it’s been sitting in idle for a few days. Some kind of deep hibernation mode I’m guessing. Thx for sharing! // Chris
Omg. Saved me!
@GetThereFaster
26 күн бұрын
Awesome to hear the video helped! Thank you so much for the comment :-) // Chris
Good
@GetThereFaster
8 ай бұрын
Yeah, at least in my case somehow :-)
thank you bro but that damn button was real as hell😭💀
@GetThereFaster
5 ай бұрын
I know! It´s completely mad to press down for too long :-D Thank you for the comment though! Happy to be able to help :-) // Chris
Had the same problem a few times, really annoying...
@GetThereFaster
6 ай бұрын
Yeah, it seems to come and go as well. Really torn with this speaker. The sound and portability is great. However the battery life is... not. Thx for the comment regardless! // Chris
@Yowzoe
4 ай бұрын
@@GetThereFaster couple questions for you: Is this happening more often over time -- which might indicate the batteries right on the edge of failure, I suppose? And have you given Sonos a call?
@GetThereFaster
4 ай бұрын
@@Yowzoe Hi! This actually only happened two times. Since this video was published the speaker have been working perfectly. The battery life is about as it always has been. So don´t think it is about to give up. Have not talked to Sonos about it. Might do it if happens again. My particular speaker is long past warranty though. // Chris
Didn’t work
@GetThereFaster
3 күн бұрын
Sorry to hear that :-/ Suppose it can also be dead-dead, however I would give it a few tries before moving on with warranty/or another solution. // Chris
You should never have to go to that extreme and you were just lucky that the device responded. Definitely not the norm. Shame on Sonos.
@GetThereFaster
5 ай бұрын
Yes, this should absolutely not have to be done! Judging from comments and views on this video I´m guessing there might be something software related going on with the battery/power management in the speaker that should definitely be looked more seriously upon from Sonos. // Chris
what a weird fix. but it worked. tysm
@GetThereFaster
20 күн бұрын
Agree, it is super weird! :-D // Chris