We discussed what are the factors that's impeding business' instant messaging engagement and how employing AI chatbots can help them stand out among brands and leave a lasting engagement experience with their prospects/customers.
Session's agenda:
00:00 Introduction
02:11 Why do you need an IM engagement strategy
05:15 Engagement challenges businesses face
07:10 The chatbot success story
11:53 How AI chatbots can help boost engagement
17:52 Demo (Covered platforms: Facebook, WhatsApp, Instagram, Telegram, Line)
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