Welcome to my KZread channel! In this video, we explore the critical aspects of communication and interpersonal skills in HR. Learn how to deal effectively with customers and colleagues using sound interpersonal skills and various communication media, including phone, face-to-face, email, and internet. Discover how to adapt your communication style to suit different audiences, build trust, and establish strong relationships. We'll also cover handling conflict and sensitive HR situations professionally and confidentially. Whether you're new to HR or seeking to enhance your communication skills, this video offers valuable insights to help you excel in your role.
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