Thank you, very nicely explained. To cut voip costs (no matter who is your VoIP provider), make sure to answer your calls and not to keep callers waiting in the queue. Remember you are paying for VoIP minutes usage, not for the calls :)

@fernando_h_001

8 ай бұрын

Wow great tip! Thanks for sharing!!

Been using a Cicio SPA for years with a voip service. This is more for fun so 3CX and my antique phones.

@fernando_h_001

Жыл бұрын

This is for sure a journey, ahah its almost a love hate relationship with all my VOIP phones.

Can you do a video on how you can port a business mobile phone number already in use, into the 3CX phone system, using the VoxTelessys as the SIP trunk provider. Thank you.

Fernando, great explanation btw I got two questions 1: what others sip trunking providers have a cheaper rate? 2: do you have any sip trunking provider that charges per seat instead of per minute rate?

@fernando_h_001

6 ай бұрын

Please contact and I'll be happy to help fernandoh@tirebase.io

I'm curious about 3CX as a provider-is it a solid choice? I've come across many positive reviews of Thirdlane. How does 3CX stack up against Thirdlane? Thank you!

@fernando_h_001

14 күн бұрын

Thanks for reaching out, personally speaking i've been using 3cx, although their cupport could be better, I don't have any reference on Thirdlane.

Hello is any solution to integration 3cx system with analog phones NEC normal phones?

@fernando_h_001

8 ай бұрын

Not sure if this is a solution you are talking about but there are some boxes that allow you to connect analog phones virtually making any phone into an internet VOIP phone. Grandstream has one that may work with 3cx.

how to route your call to different did ?? Like if i want to route my calls leads to other companies.

@fernando_h_001

10 ай бұрын

I'm currently using the enterprise version now, but I think just do an IVR and set the call to be forwarded to another number. But again this may be a question 3CX support may be able to help!

It is very helpful, can you please let me know if I can use it from Bangladesh for call centre, working for usa client.

@fernando_h_001

Жыл бұрын

Yes absolutely you can use this in Bangladesh!!!

What sip trunk can I use in Australia to connect to 3cx

@fernando_h_001

9 ай бұрын

Check this site out, it displays all sip trunks by country: www.3cx.com/partners/sip-trunks/

I want to divert calls on an previously active number, how can that be performed?

@fernando_h_001

Жыл бұрын

I don't think I understand the question, can you elaborate on a story what you are trying to accomplish?

@user-cv8sw9cl1t

Жыл бұрын

@@fernando_h_001 I already have a number where my customers call, I want calls to be diverted on 3cx on the same number. Did you get now?

So if I add a sip trunk in the same manner that you did does 3cx charge me money?

@yoericktv9610

Жыл бұрын

No. It doesn't. 3CX is pretty much free for 1 year or up to 10 users. So to be clear, you're only paying for the phone number etc... on Skyetel. I myself am in the process of doing this. The only thing is 3CX is asking for a "main trunk number" and we didn't see that in the video. I'm wondering if I should buy a number first. Seems, @Fernando did it last. I'm kinda stuck on this.

@fernando_h_001

Жыл бұрын

Hello, yes you are to buy the number first, and then you will use that as your main trunk number on 3cx. Also be sure to add the country code, I had toruble the first time because i didn't add the +1 for US numbers. Hope this helps!

If the Admin add users.... does each user can login to adjust the setting..... such as call forwading, rings, etc... or only the Admin can login...? I do not see how to create password on each user page after adding user...

@fernando_h_001

2 ай бұрын

There are two portals the web client portal and the admin portal, the admin portal you can create users and only give them the permissions you want. So its quite secure and roles are very flexible.

Failed to purchase phone number. Do I have to top up the account?

@yoericktv9610

Жыл бұрын

It's quite likely you have to top up the account and it'll deduct from that balance.

@fernando_h_001

Жыл бұрын

Yes you top up account first and then you can purchase number. I think they only allow you to top up $25 or $10 so you may have to top up a bit more than you may need to buy number.

3cx dose not support skyetel

@fernando_h_001

Жыл бұрын

This is very strange, we are still working with Skytel, are you sure it is the startup plan?

@CarlosMartinez-rr3qf

Жыл бұрын

I see the same issue as well. It is not listed as a preferred or supported provider

Is it possible to install voip on cloud server?

@fernando_h_001

5 ай бұрын

Yes this tutorial actually shows you how to do that as long as you host it with 3CX, but if you question is you host it yourself on the cloud that is also possible, I did with digital ocean. We had Amazon AWS before but it was too complex.

@jimmyk1998

5 ай бұрын

@@fernando_h_001 thank you. I have a cloud server with hertzner that I use it for other things. Was gonna try install VoIP on it.