S1E4: IT asset management in ServiceDesk Plus - Masterclass 2023
Ғылым және технология
Get "The state of AI in ITSM" survey report today for free: mnge.it/ai-itsm-survey-2024
Integrating AI into your IT infrastructure is not easy, and the majority of the respondents from our latest survey agree with this assertion. To help IT teams like yours better prepare your AI roadmaps, we have published an exclusive industry survey report in conjunction with the Service Desk Institute.
Over 150 IT leaders have shared their views on the adoption of AI in IT, including top challenges, popular use cases, and governance and compliance issues. Chart your AI strategy armed with these insights and more!
👉 Download your free copy here: mnge.it/ai-itsm-survey-2024
In the upcoming ServiceDesk Plus Masterclass 2023 episode, we'll learn about the various aspects of an efficient asset management practice using ServiceDesk Plus. Learn how to manage IT and non-IT assets within your organization while ensuring seamless management of contracts and purchases, without any oversight.
In this episode, we'll discuss how to:
👉 Discover and keep track of your hybrid IT asset inventory.
👉 Handle audits and stay compliant with software licenses.
👉 Manage consumables and non-IT assets.
👉 Track assets from purchase and assignment to disposal and retirement.
👉 For more information on ServiceDesk Plus, visit mnge.it/what-is-SDP
👉 Watch the entire Masterclass Season 2023 here at mnge.it/mc-2023
👉 Watch the entire Masterclass Season 2022 here at mnge.it/mc-2022
Useful resources
👉 IT asset management best practices - mnge.it/P6l
👉 IT asset management strategy examples - mnge.it/cPr
👉 7 step guide to IT asset management success - mnge.it/4VA
👉 Incident vs problem vs change vs asset - mnge.it/ZTX
👉 What is CMDB? - mnge.it/z7k
👉 Building a resilient IT asset management process for hybrid workplaces - mnge.it/itam-process
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Пікірлер: 5
Get "The state of AI in ITSM" survey report today for free: mnge.it/ai-itsm-survey-2024 Integrating AI into your IT infrastructure is not easy, and the majority of the respondents from our latest survey agree with this assertion. To help IT teams like yours better prepare your AI roadmaps, we have published an exclusive industry survey report in conjunction with the Service Desk Institute. Over 150 IT leaders have shared their views on the adoption of AI in IT, including top challenges, popular use cases, and governance and compliance issues. Chart your AI strategy armed with these insights and more! Download your free copy here: mnge.it/ai-itsm-survey-2024
can requester request asset from requester portal?
@manageengine
Ай бұрын
Hi there, Yes, requesters can request asset from the requester portal (self-service portal). To learn how you can set up the process for requesting IT assets and other services within ServiceDesk Plus, please watch this video- zurl.co/fbgP For more question related to ServiceDesk Plus, please feel free to drop an email to hello@servicedeskplus.com.
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